This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Need Help Removing Hijacker, Please

94 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hello,

Yesterday my husband's computer was hijacked. The home page of IE has reverted to about:blank and constantly arrives at some sort of informational database page. I have tried all of the usual remedies: Spybot, Adaware, BHODaemon, McAfee. Nothing is working. The computer is experiencing a series of continuous new registry entries and newly created .dll's which appear to be randomly named. His computer is running Windows XP Pro. I have temporarily disables 'restore'.

Although somewhat computer literate, I am far from knowledgable. Any help would be greatly appreciated.

Thank you in advance.

tessc

Below is the log which was created by Hijack This v1.98.2.

Logfile of HijackThis v1.98.2
Scan saved at 3:15:02 PM, on 9/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
c:\jetsuite\jsdaemon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\d3ux32.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\PopNot\PopNot.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINNT\ipsj32.exe
C:\Documents and Settings\Administrator.GATEWAY\Application Data\sust.exe
C:\WINNT\System32\r?ndll32.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\GetRight\getright.exe
C:\WINNT\System32\wuauclt.exe
C:\jetsuite\JETSTAT.EXE
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Webshots\WebshotsTray.exe
c:\jetsuite\JSFMAN.EXE
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\muwap.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://cache:8080
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {14B61A3A-3F46-9DCA-7FC9-CB56B4D6FA68} - C:\WINNT\addzq32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [PNSetup] C:\Program Files\PopNot\PNSetup.exe
O4 - HKLM\..\Run: [PopNot] C:\Program Files\PopNot\PopNot.exe auto
O4 - HKLM\..\Run: [REGSHAVE] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Ad-watch] C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
O4 - HKLM\..\Run: [ipsj32.exe] C:\WINNT\ipsj32.exe
O4 - HKLM\..\RunOnce: [d3ux32.exe] C:\WINNT\system32\d3ux32.exe
O4 - HKCU\..\Run: [Lavasoft Adwatch] C:\Program Files\Lavasoft Ad-Aware\Ad-watch.exe /min
O4 - HKCU\..\Run: [Eaat] C:\Documents and Settings\Administrator.GATEWAY\Application Data\sust.exe
O4 - HKCU\..\Run: [Kogjgqcy] C:\WINNT\System32\r?ndll32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DllCmd32.lnk = C:\jetsuite\DLLCMD32.EXE
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: HP LaserJet 3100 Status.lnk = C:\jetsuite\JETSTAT.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: Allow Site's Pop-&ups - file://C:\Program Files\PopNot\trustsite.script
O8 - Extra context menu item: Always &Kill this Pop-up - file://C:\Program Files\PopNot\blocksite.script
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .ply: C:\Program Files\Internet Explorer\PLUGINS\NPDRILL.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/shared/comctl32.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…8a29296baabe1d6
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.25.43/0775a3f589ebf3e16c01/netzip/RdxIE.cab
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com Download+Installer Class) - http://bin.mcafee.com/molbin/shared/mcinsc…31/mcinsctl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc…84/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/195e190cb4a1d74f3518/netzip/RdxIE2.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs7b.instantservice.com/jars/customerxsigned32.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg…,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{355655F2-DB0D-4570-A6DD-80C5FBDF25E5}: NameServer = 24.153.22.195
O17 - HKLM\System\CS1\Services\Tcpip\..\{355655F2-DB0D-4570-A6DD-80C5FBDF25E5}: NameServer = 24.153.22.195
O17 - HKLM\System\CS2\Services\Tcpip\..\{355655F2-DB0D-4570-A6DD-80C5FBDF25E5}: NameServer = 24.153.22.195
O19 - User stylesheet: (file missing)
Please read through the instructions before you start (you may want to print this out).

Please note that everytime you reboot your computer there's a good chance that the files names may have changed.
The link below will help ID them:
http://www.pchell.com/support/onlythebest.shtml

Please download and unzip
AboutBuster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.
Current reference list # is 15
Sometimes AboutBuster works better in safe mode, try it.

You may also find the TheKillBox helpful for deleting and ending task on files to be deleted.
To end task on a file that's running use the drop down arrow in the right lower corner of the program and the button to the left of it.


1. Please download and install AD-Aware SE.
Check Here on how setup and use it - please make sure you update it first.

2. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called "Network Security Service" (it may also be listed as Remote Procedure Call (RPC) Helper or Workstation NetLogon Service)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

3. Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigham.zen.co.uk/downloads/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

4. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

ipsj32.exe
d3ux32.exe
r?ndll32.exe



If you find the files, click on them, and then click End Process => Exit the Task Manager.


5. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\muwap.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\xdhhl.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://cache:8080

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {14B61A3A-3F46-9DCA-7FC9-CB56B4D6FA68} - C:\WINNT\addzq32.dll

O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
O4 - HKLM\..\Run: [ipsj32.exe] C:\WINNT\ipsj32.exe
O4 - HKLM\..\RunOnce: [d3ux32.exe] C:\WINNT\system32\d3ux32.exe
O4 - HKCU\..\Run: [Kogjgqcy] C:\WINNT\System32\r?ndll32.exe

O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/shared/comctl32.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…8a29296baabe1d6
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.25.43/0775a3f589ebf3e16c01/netzip/RdxIE.cab
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com Download+Installer Class) - http://bin.mcafee.com/molbin/shared/mcinsc…31/mcinsctl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc…84/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/195e190cb4a1d74f3518/netzip/RdxIE2.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs7b.instantservice.com/jars/customerxsigned32.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg…,21/mcgdmgr.cab

O19 - User stylesheet: (file missing)

6. Delete the following files if present:

C:\WINNT\system32\xdhhl.dll<< C:\WINNT\addzq32.dll<< C:\Program Files\Winad Client<< C:\WINNT\ipsj32.exe<< C:\WINNT\system32\d3ux32.exe<< C:\WINNT\System32\r?ndll32.exe<<
(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

7. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

8. Scan with AdAware and let it remove any bad files found.

9. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

10. Click here http://www.davehigham.zen.co.uk/downloads/cwsuninst.zip to download cwsuninst.zip.
Extract cwsuninst.reg from the zip file and save it to the desktop.
When done, double-click the cwsuninst.reg and when asked to merge say yes.

11. Download the Hoster from here http://members.aol.com/toadbee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

12. Download and run this online virus scan:
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you check "AutoClean"

13. Download to and run from your desktop CW-Shredder
Hit the fix button and let it run and fix what it finds, make sure you have all browser windows closed.


Reboot to normal mode and post a fresh HJT log as well as the about:buster log.
Hello SiggyX, Thank you for your prompt response. That's quite a process - and I'm glad that it exists… B) It may take me a while to get through it all but I will follow your directions religiously. My husband thanks you as well - for publicly confirmng that he's not the first to get bitten by this nuisance. As soon as I've completed the process I'll post my results. Thank you again, tessc
Hello again SiggyX, I have gotten as far as part 2 of step #2: When I double clicked on "Network Security Service" I got the following error message: "Configuation Manager: A required entry in the registry is missing or an attempt to write to the registry failed. The system cannot find the file specified." Please advise how to proceed next. thank you in advance, tessc
Yes, I am logged in as admin and am continuing with your process. Barring any unpleasant surprises, I should be able to post both the new HJT log and about:buster log later this evening. Your instructions were very clear and easy to follow . :D tessc
Log files after cleaning: Logfile of HijackThis v1.98.2 Scan saved at 9:55:37 PM, on 9/12/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\spoolsv.exe c:\jetsuite\jsdaemon.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINNT\Explorer.EXE C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\PopNot\PopNot.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\Documents and Settings\Administrator.GATEWAY\Application Data\sust.exe C:\WINNT\System32\wuauclt.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\jetsuite\JETSTAT.EXE C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE c:\jetsuite\JSFMAN.EXE C:\About Buster\AboutBuster\AboutBuster.exe C:\Program Files\HiJackThis\HijackThis.exe O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [PNSetup] C:\Program Files\PopNot\PNSetup.exe O4 - HKLM\..\Run: [PopNot] C:\Program Files\PopNot\PopNot.exe auto O4 - HKLM\..\Run: [REGSHAVE] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [Lavasoft Adwatch] C:\Program Files\Lavasoft Ad-Aware\Ad-watch.exe /min O4 - HKCU\..\Run: [Eaat] C:\Documents and Settings\Administrator.GATEWAY\Application Data\sust.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: DllCmd32.lnk = C:\jetsuite\DLLCMD32.EXE O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe O4 - Global Startup: HP LaserJet 3100 Status.lnk = C:\jetsuite\JETSTAT.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O8 - Extra context menu item: Allow Site's Pop-&ups - file://C:\Program Files\PopNot\trustsite.script O8 - Extra context menu item: Always &Kill this Pop-up - file://C:\Program Files\PopNot\blocksite.script O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll O12 - Plugin for .ply: C:\Program Files\Internet Explorer\PLUGINS\NPDRILL.DLL O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{355655F2-DB0D-4570-A6DD-80C5FBDF25E5}: NameServer = 24.153.22.195 O17 - HKLM\System\CS1\Services\Tcpip\..\{355655F2-DB0D-4570-A6DD-80C5FBDF25E5}: NameServer = 24.153.22.195 O17 - HKLM\System\CS2\Services\Tcpip\..\{355655F2-DB0D-4570-A6DD-80C5FBDF25E5}: NameServer = 24.153.22.195 Scanned at: 8:39:03 PM on: 9/12/2004 – Scan 1 —————————(I did scan twice, just to be sure) About:Buster Version 3.0 Reference List : 15 No ADS found on system Removed 6 Random Key Entries Removed! : C:\WINNT\apprf.dll Removed! : C:\WINNT\appwy32.exe Removed! : C:\WINNT\ljiny.dat Removed! : C:\WINNT\salnw.dat Removed! : C:\WINNT\System32\hdndo.dat Removed! : C:\WINNT\System32\kxdhh.dat Removed! : C:\WINNT\System32\lodbc09.dll Removed! : C:\WINNT\System32\ojrgm.dat Removed! : C:\WINNT\System32\rdzud.dat Removed! : C:\WINNT\System32\seqwk.dat Removed! : C:\WINNT\System32\tiphd.dat Removed! : C:\WINNT\System32\vupgt.dat Removed! : C:\WINNT\System32\wkzxn.dat Attempted Clean Of Temp folder. Removed Uninstall Key (HSA) Removed Uninstall Key (SE) Removed Uninstall Key (SW) Pages Reset… Done! – Scan 2 ————————— About:Buster Version 3.0 Reference List : 15 No ADS found on system Removed 6 Random Key Entries Attempted Clean Of Temp folder. Pages Reset… Done! I am also running a registered version of Spybot which contains Tea-Timer. I was able to confirm the deletion of the offending .exe and .dll files. IE seems to be back to normal, though after about 26 hours of methodical slogging through the system, I'm afraid it's going to blow up on me again any minute… :lol: Please let me know if you see any problems in the log files. tessc
Looks good :D :thumbup: I would suggest at this point that you disable and then enable system restore as there could be some nasties hiding in there.

This hijacker seems to sometimes change IE's security settings, so check under Tools, Internet Options, Security Tab that your settings for the zones are where you want them.

If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. In my signature below is also a tutorial on how to harden IE, a good read and very helpful to stop these things in the future. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on.

Safe Surfing. :D
Thank you, again, Siggyx. I had disabled sys restore at the beginning of all of this and will now re-enable it. I'll certainly investigate the tools you have suggested. This was not how I had planned to spend my weekend :blink: Thank you and hope that the remnants of Frances didn't wash away your end of ON. Regards, tessc
Hi Siggyx, I read your page on securing IE and have a question regarding trusted sites: Right now, EVERY site I go to is in the trusted zone, even though I have added no sites to that zone. Can I assume this is a resudual from the hijacking? And if so, how do I change IE back to having the Internet zone as the default? Thanks in advance, tessc
You should be able to do it this way. Click on tools>internet options>Security tab Then for each click on the default level. Then you can read the tutorial on how to harden IE and do custom levels.
I did as you suggested but it didn't work. The problem is with IE on the Admin side; the computer was set up with an alternate user to prevent the kind of problems I had this past weekend :wtf: IE on the alternate user side is free of problems and displaying sites in correct zones. I do not understand how the IE's are related but they seem to function independantly. :scratch: Any advice? Thanks in advance, tessc
Remember step 2 that you could not do. Well try that now in the admin account. I would recommend that all users on the computer be set up as user and admin account should not be used for surfing the net. Let me do some research and see what I can come up with.
Interestingly, 'Network Security Service' which gave me the error messages when I dbl-clicked, is no longer in the list. I DID find 'Remote Procedure Call (RPC)' & 'Remote Procedure Call (RPC) Locator'. Status of the first (RPC) is 'started', Startup type is 'automatic'. Dbl-clicking gives me a tabbed box but the 'stop' box is not enabled. I'm beginning to understand what the rabbit hole felt like to Alice… :weee: tessc

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI