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Spyware / Malware / Virus Removal

My Whole System Is Wack!

7 min read

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I have ran spybot and aluria and antivirus 2004 and still have many problems.

Some of my programs will not work and IE always gets hijacked by http://www.windowws.cc/hp.htm?id=9

Here is my hiJack v1.98.2 log

Thanks in advance for any help!

Logfile of HijackThis v1.98.2
Scan saved at 7:52:22 PM, on 9/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\SK9910DM.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINNT\System32\hnzdyli7ip.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\WINNT\System32\devldr32.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MP3.com\MP3.com PLuS Express\Express.exe
C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
C:\Program Files\WebPosition2\wpsched20.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Documents and Settings\Jeff\My Documents\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowws.cc/hp.htm?id=9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://bizonio.com/sp.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://bizonio.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\blank.htm
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINNT\System32\g1z2wv833mu.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Network Security Guard] C:\WINNT\System32\hnzdyli7ip.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [cleaner] C:\WINNT\System32\2r2iv9r23um6hg.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Uninstal] regsvr32 /u /s image.dll
O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINNT\image.dll,Install
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
O4 - Startup: WebPosition Gold Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: FirstPlace Software Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\6.1.4.37-7288971L\Program\runner.exe
O4 - Global Startup: MP3.com PLuS Express.lnk = C:\Program Files\MP3.com\MP3.com PLuS Express\Express.exe
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O14 - IERESET.INF: MS_START_PAGE_URL=http://www.google.com
O15 - Trusted Zone: *.greg-search.com
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab
O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowse…5.26/Hiwire.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - file://C:\Program Files\Gateway\HelpSpot\StartFirstControl.CAB
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion….ebio5_2_3_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{77AA4ADA-314D-4EC0-ABBF-E4B73BA2161A}: NameServer = 209.143.0.10
O20 - AppInit_DLLs: cdkxwfdn4t6f.tlb y7booapom1j8z1.tlb 1mudcml1su0.tlb r9rn5lrsu71s.tlb wc1xusnre2s.tlb b77gzulbiikh1u.tlb
Greetings and welcome to TomCoyote.org!

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowws.cc/hp.htm?id=9

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://bizonio.com/sp.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://bizonio.com/index.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\blank.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\blank.htm

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINNT\System32\g1z2wv833mu.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [Network Security Guard] C:\WINNT\System32\hnzdyli7ip.exe

O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe

O4 - HKLM\..\Run: [cleaner] C:\WINNT\System32\2r2iv9r23um6hg.exe

O4 - HKCU\..\Run: [Uninstal] regsvr32 /u /s image.dll

O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINNT\image.dll,Install

O4 - Global Startup: winlogin.exe

O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll

O15 - Trusted Zone: *.greg-search.com

O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB

O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - file://C:\Program Files\Gateway\HelpSpot\StartFirstControl.CAB

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

O20 - AppInit_DLLs: cdkxwfdn4t6f.tlb y7booapom1j8z1.tlb 1mudcml1su0.tlb r9rn5lrsu71s.tlb wc1xusnre2s.tlb b77gzulbiikh1u.tlb


Reboot in "safe" mode. Use the link in my signature to tell you how if necessary.

Find and delete:

c:\program files\sidefind <— FOLDER

c:\winnt\conscorr.exe <— file

c:\winnt\image.dll <— file

C:\WINDOWS\System32\blank.htm <— file

c:\winnt\system32\2r2iv9r23um6hg.exe <— file

c:\winnt\system32\g1z2wv833mu.dll <— file

c:\winnt\system32\hnzdyli7ip.exe <— file

winlogin.exe <— file
(Use windows explorer to find)

EXTREMELY IMPORTANT!!!!

DO NOT ACCIDENTALLY DELETE A NECESSARY SYSTEM FILE!!!

winlogin.exe <— BAD FILE, DELETE!!!

winlogon.exe <— GOOD FILE, KEEP!!!

PLEASE NOTE THE DIFFERENCE!!!!

Some malware files may be "hidden". Use the link in my signature to explain how to show "hidden" files if necessary.

Reboot in normal mode and post a new log file. :)
Thanks for the help, there was a couple of files I couldnt find,

c:\winnt\system32\hnzdyli7ip.exe <— file
c:\winnt\image.dll <— file
C:\WINDOWS\System32\blank.htm <— file
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

And for some reason my windows explorer wont open up correctly, it wont let me search at all for;
winlogin.exe <— file
(Use windows explorer to find)

I tried the hidden file method and still no good finding those files.

I hope my system is not that messed up.

Here is my new log copy


Logfile of HijackThis v1.98.2
Scan saved at 11:24:05 PM, on 9/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\SK9910DM.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MP3.com\MP3.com PLuS Express\Express.exe
C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
C:\Program Files\WebPosition2\wpsched20.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://super-spider.com/sp.htm?id=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://super-spider.com/sp.htm?id=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://super-spider.com/sp.htm?id=9
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://super-spider.com/sp.htm?id=9
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Network Security Guard] C:\WINNT\System32\hnzdyli7ip.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
O4 - Startup: WebPosition Gold Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: FirstPlace Software Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\6.1.4.37-7288971L\Program\runner.exe
O4 - Global Startup: MP3.com PLuS Express.lnk = C:\Program Files\MP3.com\MP3.com PLuS Express\Express.exe
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O14 - IERESET.INF: MS_START_PAGE_URL=http://www.google.com
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab
O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowse…5.26/Hiwire.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion….ebio5_2_3_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{77AA4ADA-314D-4EC0-ABBF-E4B73BA2161A}: NameServer = 209.143.0.10
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://super-spider.com/sp.htm?id=9

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://super-spider.com/sp.htm?id=9

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://super-spider.com/sp.htm?id=9

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://super-spider.com/sp.htm?id=9

O4 - HKLM\..\Run: [Network Security Guard] C:\WINNT\System32\hnzdyli7ip.exe

O4 - Global Startup: winlogin.exe

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab

O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4…006_regular.cab

Reboot & post a new log file. :)
Thanks again! ok did that.

When I try to delete
O4 - Global Startup: winlogin.exe
it wont let me, it says use task manager to shitdown program and run HJack again then delete. I looked through task manager and didnt see it there.

Also after re-boot a window pops up and reads "2pps2.exe unable to locate componet because DPHOOK32.DLL was not found.

Here is the log:

Logfile of HijackThis v1.98.2
Scan saved at 6:37:49 AM, on 9/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\SK9910DM.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\WebPosition2\wpsched20.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MP3.com\MP3.com PLuS Express\Express.exe
C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
O4 - Startup: WebPosition Gold Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: FirstPlace Software Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\6.1.4.37-7288971L\Program\runner.exe
O4 - Global Startup: MP3.com PLuS Express.lnk = C:\Program Files\MP3.com\MP3.com PLuS Express\Express.exe
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O14 - IERESET.INF: MS_START_PAGE_URL=http://www.google.com
O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowse…5.26/Hiwire.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion….ebio5_2_3_0.cab
Almost there….

This time, please boot in "safe" mode FIRST.

Fix this with Hijack This!:

O4 - Global Startup: winlogin.exe

Boot in normal mode and post a new log file.

This file => DPHOOK32.DLL

Is part of "Pop-Up Stopper". Looks like you should uninstall it, then reinstall it again.

How are things working now? :unsure:
Same,

When I try to delete,

"O4 - Global Startup: winlogin.exe"

It wont let me, it says use task manager to shutdown program and run HJack again then delete. I looked through task manager and didnt see it there.

Re-installed pop-up blocker but after re-boot the window still pops up.

"2pps2.exe unable to locate componet because DPHOOK32.DLL was not found.

Log probably wont look much diff/ since I couldnt get rid of these.

Any ideas thanks!

Logfile of HijackThis v1.98.2
Scan saved at 6:46:40 PM, on 9/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\SK9910DM.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\WebPosition2\wpsched20.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
O4 - Startup: WebPosition Gold Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: FirstPlace Software Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\6.1.4.37-7288971L\Program\runner.exe
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O14 - IERESET.INF: MS_START_PAGE_URL=http://www.google.com
O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowse…5.26/Hiwire.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion….ebio5_2_3_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{77AA4ADA-314D-4EC0-ABBF-E4B73BA2161A}: NameServer = 209.143.0.10
Two suggestions…

Suggestion #1

See if you can run these online virus scans:

Trend-Micro:
http://housecall.trendmicro.com/housecall/start_corp.asp

Panda:
http://www.pandasoftware.com/activescan/

Etrust:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Choose fix or clean.

Let them remove any infections found. Reboot inbetween each scan.

After the last scan, reboot and run Hijack This!

Look for this entry:

O4 - Global Startup: winlogin.exe

If it's still there proceed to suggestion #2.

If it's not there, post the log into this thread.

Suggestion #2

Find the "winlogin.exe" with windows explorer. If we can find it, we have a tool available that can kill it.

If explorer won't open for you, try this:

1. Go to: Start > Run > Type in "cmd" (a DOS window appears on the screen)

2. In that DOS window, type in the following commands:

cd\
dir winlogin.exe /ah /s

Hopefully it will show up on the screen

If nothing shows up, try this command:

dir winlogin.exe /s

We need to know the full path to the file to get rid of it.

Here is an example of the output from my machine when I look for the legitimate file "winlogin.exe", with the info we are interested in hilighted in red.

Post the info where it is located into this thread.

C:\>dir winlogon.exe /s
Volume in drive C has no label.
Volume Serial Number is 304E-C1B1

Directory of C:\WINDOWS\ServicePackFiles\i386

08/29/2002  05:41 AM          516,608 winlogon.exe
              1 File(s)        516,608 bytes

Directory of C:\WINDOWS\system32

08/29/2002  05:41 AM          516,608 winlogon.exe
              1 File(s)        516,608 bytes

    Total Files Listed:
              2 File(s)      1,033,216 bytes
              0 Dir(s)  25,242,882,048 bytes free

C:\>

I tried Trend-Micro:
http://housecall.trendmicro.com/housecall/start_corp.asp

And it ran about 30 minutes with nothing showing up in the window to scan

I went to Panda:
http://www.pandasoftware.com/activescan/

Hit scan and page not found comes up at there site



Etrust:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

but nothing happens when I hit scan a javavoid(0) shows up when I click on scan.


So, I did the dos window thing.
Here it is,
——————————————————————————————-
C:\>dir winlogin.exe /ah/s
Volume in drive C has no label.
Volume Serial Number is 9815-31E9
Directory of C:\Documents and Settings\All Users\Start Menu\Programs\Startup

9/07/2004 07:27 AM 0 winlogin.exe
1 File(s) 0 bytes

Total Files Listed:
1 File(s) 0 bytes
0 Dir(s) 30,874,787,840 bytes free

C:\>
———————————————————————————————
Excellent work!!!

That is just what we needed. :thumbup:

Download killbox from here

http://www.downloads.subratam.org/KillBox.zip

Then unzip it, BUT DON'T RUN IT YET.

Close all windows and programs, and run Hijack This!

Fix this one item:

O4 - Global Startup: winlogin.exe

Then close Hijack This!

Now run Killbox.

Copy and paste the next line as it is in the "path of file name to delete" text box:

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogin.exe

Do not press kill File button,..

Click on the Action menu and choose Delete on Reboot, then on the next window that pops up, choose the File Menu, then Add File. The above file should show up in that window. Click the Action Menu and choose "Process and Reboot" it should reboot.

After the reboot, run Hijack This! and post a new log file. :)

I've seen this in many logs, but this is the first time I've ever had trouble removing it.
First off thanks for all your help!

I still have that window that says
2pps2.exe unable to locate componet because DPHOOK32.DLL was not found.

but I can live with it if its not a threat.

Here is the log, thanks again!

Logfile of HijackThis v1.98.2
Scan saved at 9:17:47 PM, on 9/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\System32\SK9910DM.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\progra~1\msbb.exe
C:\WINNT\dkb.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
C:\Program Files\WebPosition2\wpsched20.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [msbb] c:\progra~1\msbb.exe
O4 - HKLM\..\Run: [dkb] C:\WINNT\dkb.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
O4 - Startup: WebPosition Gold Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: FirstPlace Software Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\6.1.4.37-7288971L\Program\runner.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O14 - IERESET.INF: MS_START_PAGE_URL=http://www.google.com
O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowse…5.26/Hiwire.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion….ebio5_2_3_0.cab
Well we finally got rid of winlogin!!!! :thumbup:

However, you have a few new pieces of malware running amok on your machine. <_<

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

O4 - HKLM\..\Run: [msbb] c:\progra~1\msbb.exe

O4 - HKLM\..\Run: [dkb] C:\WINNT\dkb.exe


Reboot in "safe" mode. Use the link in my signature to tell you how if necessary.

Find and delete:

c:\program files\msbb.exe <— file

c:\winnt\dkb.exe <— file

Some malware files may be "hidden". Use the link in my signature to explain how to show "hidden" files if necessary.

Reboot in normal mode.

I'd also like you to uninstall "Popup Stopper Free", then reboot, and post a new log file. The "missing file error" should go away.

As soon as we can get that error to go away, then you can install it again. :)

OPTIONAL FIXES

Remove MyWay search bar:

Read about it here.

Uninstall "My Search Bar" or "MyWay SpeedBar" using the Add/Remove Programs utility (under Start > Control Panel > Add/Remove Programs), then reboot.

Remove EbatesMoeMoneyMaker:

Read about it here.

Remove it by closing all browser windows, and fixing these with Hijack This!:

O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"

O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm

O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)

Reboot and delete:

C:\Program Files\Ebates_MoeMoneyMaker <— FOLDER
Glad to see I have came to the right place, this site is great! Everything is running much better!

Ok, did everything outlines even the optional fixes.

I un-installed the pop-up stopper but still get the error message, I noticed in log its still there though.

Here is the log


Logfile of HijackThis v1.98.2
Scan saved at 6:44:08 AM, on 9/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\SK9910DM.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\WebPosition2\wpsched20.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jeff\Application Data\Mozilla\Profiles\default\u0nxh172.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
O4 - Startup: WebPosition Gold Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: FirstPlace Software Scheduler 2.lnk = C:\Program Files\WebPosition2\wpsched20.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\6.1.4.37-7288971L\Program\runner.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O14 - IERESET.INF: MS_START_PAGE_URL=http://www.google.com
O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowse…5.26/Hiwire.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion….ebio5_2_3_0.cab
Oh by the way I dont regognize these,

http://content.hiwirenetworks.net/inbrowse…5.26/Hiwire.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} - http://sc.communities.msn.com/controls/chat/msnchat4.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion….ebio5_2_3_0.cab

Are these spyware or threats?

Thanks.
If you've uninstalled Popup Stopper Free, then go ahead and fix this item:

O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"

Fix this one, too:

O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"

And reboot.

Then delete this:

C:\Program Files\Ebates_MoeMoneyMaker <– FOLDER

All the lines that start with "O16" are active-x components loaded on your machine by various web sites. They are a potential source of malware, but none of the ones you have are on my "watch out for" list.

They are safe to "fix", because if you go back to whatever web site they came from, they get loaded again.

If that one fix above makes the error message go away (and it should), then go ahead and re-install the popup stopper if you wish.

Post a new log and let me know how things go. :)

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