fp307
Topic Starter
Have run AdAware & Spybot S&D, removing/cleaning all found excit MRUs. Installed Norton Antivirus which won't run after install. Preinstall scan found msjarun.exe but could not repair or delete it, and I can't find it in the location NAV reported. Have been rebooting between runs - original scans cleaned hundreds of files/components, but there is clearly something that will not allow itself to be found.
Tried to run HiJackThis but it would not start. Neither will regedit or Task Manager. Regedit and Taskmanager will run in safe mode. Did not try HJT this way - will it return any useful information from safe mode if malicious process is not running?
It is possible IE search is hijacked, as occasionally get message that search page cannot be found.
Something appears to be tampering with hosts file as well - some web sites are blocked, hosts file has 28 entries mainly antivirus sites like Symantec and McAfee. I #'d out several of interest to me, no overall improvement. The file has no localhost entry. Symantec support was alarmed that there was also no copyright information or anything else, and didn't want me to save changes.
Thanks in advance for everyone's help - I will try to follow whatever instructions you have, am not a PC novice but also not overly technical, I am just out of places to look and tools to try.
