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Spyware / Malware / Virus Removal

Hijack Log Help Me Please!

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I need to know what to get rid of and how. Any help would be greatly appreciated.

StartupList report, 8/23/2004, 2:39:37 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Sean\Desktop\Hijack\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
D:\Ghost\Program\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\ShareDLL\Mediadet.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\documents and settings\sean\local settings\temp\hCBoTWc.exe
C:\documents and settings\sean\local settings\temp\E.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\documents and settings\sean\local settings\temp\Ss.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\wdidle.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\zipwmi.exe
C:\WINDOWS\System32\WvjC.exe
C:\WINDOWS\System32\WvjC.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Sean\Desktop\Hijack\HijackThis.exe

————————————————–

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
AIM = C:\Program Files\AIM\aim.exe -cnetwait.odl
IBv3Rie9W = zipwmi.exe

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - (no file) - SOFTWARE
(no name) - C:\Program Files\CxtPls\CxtPls.dll - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB}
(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing) - {87766247-311C-43B4-8499-3D5FEC94A183}
(no name) - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll - {9394EDE7-C8B5-483E-8773-474BF36AF6E4}
(no name) - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
(no name) - (no file) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94}
Search Help - C:\Documents and Settings\Sean\Local Settings\Temp\65.dll - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841}

————————————————–

Enumerating Task Scheduler jobs:

Symantec NetDetect.job

————————————————–

Enumerating Download Program Files:

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwa…ector/swdir.cab

[Web P2P Installer]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\WebP2PInstaller.dll

[{41F17733-B041-4099-A042-B518BB6A408C}]
CODEBASE = http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe

[Ofoto Upload Manager Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\axofupld.dll
CODEBASE = http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab

[Shutterfly Picture Upload Plugin]
InProcServer32 = C:\WINDOWS\DOWNLO~1\SFUPLO~1.OCX
CODEBASE = http://web1.shutterfly.com/downloads/Uploader.cab

[{9F1C11AA-197B-4942-BA54-47A8489BB47F}]
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/…8025.6425578704

[RealArcadeRdxIE Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\RealArcadeRdxIE.dll
CODEBASE = http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwa…ash/swflash.cab

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

————————————————–
End of report, 7,090 bytes
Report generated in 0.094 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Post #2

C:\Documents and Settings\Sean\Desktop\Hijack\HijackThis.exe


When HijackThis is on your Desktop it will save the backups as Icons and can be confused with your other programs. It is best to have it in it's own folder.

1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.
2. Copy and paste HijackThis.exe to the new folder.
3. Close ALL windows except HJT
4. SCAN with HJT

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, and save the log anywhere you like.

Next, go back to this forum thread, and click "Add Reply".
and post your log.

Then click "Track this topic" top right or this thread.
Post #3
O.K. Thanks…here it is.

Logfile of HijackThis v1.98.2
Scan saved at 10:36:36 AM, on 8/30/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
D:\Ghost\Program\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\documents and settings\sean\local settings\temp\hCBoTWc.exe
C:\documents and settings\sean\local settings\temp\OOg0RwICa.exe
C:\documents and settings\sean\local settings\temp\E.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\dswser.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ricceng.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\Log8.exe
C:\WINDOWS\System32\Log8.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Documents and Settings\Sean\My Documents\HJT\HijackThis.exe

O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Sean\Local Settings\Temp\PP4G7L1Zc.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [hCBoTWc.exe] C:\documents and settings\sean\local settings\temp\hCBoTWc.exe
O4 - HKLM\..\Run: [OOg0RwICa.exe] C:\documents and settings\sean\local settings\temp\OOg0RwICa.exe
O4 - HKLM\..\Run: [4F@8W#C3#5D4JT] C:\WINDOWS\System32\Dby65.exe
O4 - HKLM\..\Run: [E.exe] C:\documents and settings\sean\local settings\temp\E.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Ss.exe] C:\documents and settings\sean\local settings\temp\Ss.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [3s4T3sS] dswser.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [IBv3Rie9W] ricceng.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
Post #4
You have the Peper Trojan. It is a very stubborn infection which requires a specific tool to remove. There are two tools available. Please follow these instructions in order:

1. Download Newuninst.exe.

2. Run it with an active internet connection.

3. Reboot to finish removing the entries it found.

4. Run the tool a second time (with an active internet connection).

5. Reboot to finish removing the entries it found.


The second tool which does not require Internet Access to Clean is:

1. Please Download PeperFix.exe,

2. Start the tool and click Find and Fix.

3. Reboot to finish removing what it found.

4. Run the tool a second time (again with an active internet connection).

5. Reboot to finish removing the entries.


Go here and run online scans (all), allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done. Rescan with HJT and post a new log here.
Post #5
Thanks for all of your help…here is my new log.

Logfile of HijackThis v1.98.2
Scan saved at 11:28:15 AM, on 8/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
D:\Ghost\Program\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\documents and settings\sean\local settings\temp\hCBoTWc.exe
C:\documents and settings\sean\local settings\temp\OOg0RwICa.exe
C:\documents and settings\sean\local settings\temp\E.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\DeltTray.exe
C:\WINDOWS\system32\oledmoe2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\rsmwser.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Sean\My Documents\HJT\HijackThis.exe

O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Sean\Local Settings\Temp\Qeo.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [hCBoTWc.exe] C:\documents and settings\sean\local settings\temp\hCBoTWc.exe
O4 - HKLM\..\Run: [OOg0RwICa.exe] C:\documents and settings\sean\local settings\temp\OOg0RwICa.exe
O4 - HKLM\..\Run: [E.exe] C:\documents and settings\sean\local settings\temp\E.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Ss.exe] C:\documents and settings\sean\local settings\temp\Ss.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [3s4T3sS] oledmoe2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [IBv3Rie9W] rsmwser.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
Post #6
Hello sflybuss,

Please go to add and remove programs and remove,
CxtPls
WinTools
Viewpoint
AutoUpdate


Close all Browser and Program Windows and have HijackThis fix the following by checking the box beside each and then clicking on Fix checked.

O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O2 - BHO: WinPage Affiliate - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Sean\Local Settings\Temp\Qeo.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
-ViewMgr (ViewMgr.exe)
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
-AutoUpdater (AutoUpdate.exe)
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -



The following have randomly named file names, and as such are normally malware, UNLESS you know what they are, and they are from a safe source,
please check for removal.

O4 - HKLM\..\Run: [hCBoTWc.exe] C:\documents and settings\sean\local settings\temp\hCBoTWc.exe
O4 - HKLM\..\Run: [OOg0RwICa.exe] C:\documents and settings\sean\local settings\temp\OOg0RwICa.exe
O4 - HKLM\..\Run: [E.exe] C:\documents and settings\sean\local settings\temp\E.exe
O4 - HKLM\..\Run: [3s4T3sS] oledmoe2.exe
O4 - HKCU\..\Run: [IBv3Rie9W] rsmwser.exe



The following activeX controls will reinstall when(and if) you revisit that website, UNLESS you know they are from a safe source, check to remove.

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab




Reboot afterwards in SAFE MODE. If you don't know how click here
Delete the following files and folder listed

C:\Program Files\Viewpoint<< C:\Program Files\AutoUpdate<< C:\documents and settings\sean\local settings\temp\hCBoTWc.exe << C:\documents and settings\sean\local settings\temp\OOg0RwICa.exe<< C:\documents and settings\sean\local settings\temp\E.exe<< C:\WINDOWS\system32\oledmoe2.exe<< C:\WINDOWS\system32\rsmwser.exe<<

Some of these files and folders might have the hidden atribute
How to show hidden files and folders in Windows Instructions here

Reboot

Then Download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment.
Post #7 last edited
Here is my new log.
I could not find the entries listed below. Also when I ran the System Security Suite I was able to check everything listed but when I ran it it stopped responding. It may have worked though because when I came here to reply the auto password entry did not work. Otherwise everything seems to be working fine. My computer is loading faster and I've seen no popups (yet). Thank you so much for everything you have told me to do. If there is anything I should do to keep my computer clean please let me know.

Sean

O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe-ViewMgr (ViewMgr.exe)

C:\WINDOWS\system32\oledmoe2.exe<< C:\WINDOWS\system32\rsmwser.exe<<
Logfile of HijackThis v1.98.2
Scan saved at 12:17:25 PM, on 9/1/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
D:\Ghost\Program\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Documents and Settings\Sean\My Documents\HJT\HijackThis.exe

O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
Post #8

If there is anything I should do to keep my computer clean please let me know.


Hi sflybuss,
Get rid of P2P Please read some or all of these
http://www.winmx.com :: WinMX seb site insted of kazaa.
http://www.spywareinfo.com/articles/p2p/



Please go to add and remove programs and remove,
P2P Networking

Close all Browser and Program Windows and have HijackThis fix the following by checking the box beside each and then clicking on Fix checked.

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

The following activeX controls will reinstall when(and if) you revisit that website, UNLESS you know they are from a safe source, check to remove.

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab

Reboot afterwards in SAFE MODE. If you don't know how click here
Delete the following files and folder listed
C:\WINDOWS\System32\P2P Networking<<

Some of these files and folders might have the hidden atribute
How to show hidden files and folders in Windows Instructions here

Reboot

Then run System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment.

And Please read through the ideas and free software listed below that will help to keep your computer clean.
Some of these you may have install or may have done already.

Install a firewall.ZoneAlarm FREE

Ensure that an Antivirus is updated weekly and running. AVG antivirus from Grisoft is a very good FREE antivirus program.

Make sure you have the latest critical updates from windows update.
I would hold off on Service Pack 2

SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC.

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.

Check your system for latest virus definitions with an online virus scan.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan

Check your system for latest trojan definitions with an Online trojan scan

And also see this link for additional security information.
So how did I get infected in the first place?

Please consider using Firefox
http://texturizer.net/firefox/index.html

Do not let any site install anything if you do not know what it is.
Post #9
Here is is. The Shutterfly Active X control is for a photo developing website, I don't think it is and evil one ;) . Let me just say that I greatly appreciate all of your help. I'm so lucky to have found you guys and I hope you all continue this great service.

Sean

Logfile of HijackThis v1.98.2
Scan saved at 8:12:12 AM, on 9/2/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
D:\Ghost\Program\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Sean\My Documents\HJT\HijackThis.exe

O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
Post #10
One more thing..

Close all Browser and Program Windows and have HijackThis fix the following by checking the box beside each and then clicking on Fix checked.
O2 - BHO: (no name) - SOFTWARE - (no file)
Post #11
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