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Spyware / Malware / Virus Removal

Can't Get Rid Of Spyware

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Logfile of HijackThis v1.98.2
Scan saved at 8:14:54 PM, on 8/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Travis Dunn\My Documents\My Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://realtime.directwebsearch.net/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://realtime.directwebsearch.net/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://realtime.directwebsearch.net/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://realtime.directwebsearch.net/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://realtime.directwebsearch.net/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://realtime.directwebsearch.net/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://realtime.directwebsearch.net/search.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://realtime.directwebsearch.net/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {AE08DA9A-CEF9-4FB8-A63C-D15E8D681843} - C:\WINDOWS\System32\agik.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.179.52/winsearchie32.chm::/winsearchie32.exe
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Filter: text/html - {2BFFCCE4-26C9-44BE-85F4-FD5B07D71966} - C:\WINDOWS\System32\agik.dll
O18 - Filter: text/plain - {2BFFCCE4-26C9-44BE-85F4-FD5B07D71966} - C:\WINDOWS\System32\agik.dll
Click here to download FindnFix.exe (2K/XP only!) by freeatlast. Double-click on the FINDnFIX.exe and it will install a folder called FINDnFIX on your system. Go to that folder and double-click on !LOG!.bat. The program takes a few minutes to collect the necessary information. When done post the contents of Log.txt in this thread.
Tue 24 Aug 04 20:30:06 »»»»»»»»»»»»»»»»»»***LOG!***(*updated *8/25*)»»»»»»»»»»»»»»»» *System: Microsoft Windows XP Home Edition 5.1 Service Pack 1 (Build 2600) *IE version: 6.0.2800.1106 SP1-Q330994-Q822925-Q824145-Q867801 The type of the file system is NTFS. __________________________________ !!*Creating backups…!! The operation completed successfully __________________________________ *Local time: Tuesday, August 24, 2004 (8/24/2004) 8:30 PM, Central Standard Time *Uptime: 20:30:07 up 0 days, 0:11:48 *Path: C:\FINDnFIX —————————————————- »»Member of…: ("ADMIN" logon + group match required!) User is a member of group TRAVIS\None. User is a member of group \Everyone. User is a member of group BUILTIN\Administrators. User is a member of group BUILTIN\Users. User is a member of group \LOCAL. User is a member of group NT AUTHORITY\INTERACTIVE. User is a member of group NT AUTHORITY\Authenticated Users. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Group BUILTIN\Administrators matches list. Group BUILTIN\Users matches list. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! User: [TRAVIS\Travis Dunn], is a member of: BUILTIN\Administrators \Everyone Running in WORKSTATION MODE. SystemDrive is C: SystemRoot is C:\WINDOWS Logon Domain is TRAVIS Administrator's Name is Travis Dunn Computer Name is TRAVIS LOGON SERVER is \\TRAVIS »»»»»»»»»»»»»»»»»»*** Note! ***»»»»»»»»»»»»»»»» The list will produce a small database of files that will match certain criteria. Ex: read only files, s/h files, last modified date. size, etc. The filters provided and registry scan should match the corresponding file(s) listed. »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» Unless the file match the entire criteria, it should not be pointed to remove without attempting to confirm it's nature! »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» At times there could be several (legit) files flagged, and/or duplicate culprit file(s)! If in doubt, always search the file(s) and properties according to criteria! The file(s) found should be moved to \FINDnFIX\"junkxxx" Subfolder ______________________________________________________________________________ ***YOU NEED TO DISABLE YOUR ACTIVE ANTI VIRUS PROTECTION TO AVOID CONFLICTS!*** ______________________________________________________________________________ ……Scanning for file(s)… *Note! The list(s) may include legitimate files! »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» »»»»» (*1*) »»»»» ……… »»Read access error(s)… »»»»» (*2*) »»»»»…….. »»»»» (*3*) »»»»»…….. No matches found. unknown/hidden files… No matches found. »»»»» (*4*) »»»»»……… Sniffing………. Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. SNiF 1.34 statistics Matching files : 0 Amount in bytes : 0 Directories searched : 1 Commands executed : 0 Masks sniffed for: *.DLL »»»»»(*5*)»»»»» »»»»»(*6*)»»»»» »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» »»»»»Search by size… *List of files and specs according to 'size' : *Note: Not all files listed here are infected, but *may include* the name and spces of the offending file… ___________________________________________________________________________ Path: C:\WINDOWS\SYSTEM32 Including: *.DLL ____________________________________________________________________________ *By size and date… No matches found. No matches found. No matches found. Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. SNiF 1.34 statistics Matching files : 0 Amount in bytes : 0 Directories searched : 1 Commands executed : 0 Masks sniffed for: *.DLL Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. SNiF 1.34 statistics Matching files : 0 Amount in bytes : 0 Directories searched : 1 Commands executed : 0 Masks sniffed for: *.DLL Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. SNiF 1.34 statistics Matching files : 0 Amount in bytes : 0 Directories searched : 1 Commands executed : 0 Masks sniffed for: *.DLL »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» BHO search and other files… **File C:\WINDOWS\SYSTEM32\AGIK.DLL 000020D8: 25 25 25 30 32 78 00 00 . 00 00 00 00 C0 82 05 B3 %%%02x.. ….À‚.³ No matches found. *sp.html found in temp folder: –a– - - - - - 7,977 08-24-2004 sp.html File: CRC-32 : B1F7D671 MD5 : F19BDE60 7E597AEA 5DFF3A5A 071815F0 *Filter keys search… HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html CLSID = {2BFFCCE4-26C9-44BE-85F4-FD5B07D71966} HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/plain CLSID = {2BFFCCE4-26C9-44BE-85F4-FD5B07D71966} »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» »»Size of Windows key: (*Default-450 *No AppInit-398 *fake(infected)-448,504,512…) Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 398 »»Checking for AppInit_DLLs (empty) value… ________________________________ !"AppInit_DLLs"=""! Value does not exist ________________________________ »»Comparing *saved* key with *original*… REGDIFF 2.1 - Freeware written by Gerson Kurz (http://www.p-nand-q.com) Comparing File #1 (Keys1\winkey.reg) with File #2 (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows). No differences found. »»Dumping Values…….. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows DeviceNotSelectedTimeout = 15 GDIProcessHandleQuota = REG_DWORD 0x00002710 Spooler = yes swapdisk = TransmissionRetryTimeout = 90 USERProcessHandleQuota = REG_DWORD 0x00002710 »»Security settings for 'Windows' key: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-NI) ALLOW Full access TRAVIS\Travis Dunn (ID-IO) ALLOW Full access CREATOR OWNER Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: Read BUILTIN\Users Full access BUILTIN\Administrators Full access NT AUTHORITY\SYSTEM Full access TRAVIS\Travis Dunn »»Performing string scan…. 00001150: F 8Nb 00001190: F 8Nb vk 7 DeviceNotSelecte 000011D0:dTimeout 1 5 d u T vk ' b GDIProce 00001210:ssHandleQuotaib 9 0 2 E vk P Spooler 00001250: y e s a4ef vk swapdisk 0 00001290:` vk QTransmissionRetryTimeout vk 000012D0: ' - USERProcessHandleQuotaD 0 ` 00001310: 00001350: 00001390: 000013D0: 00001410: 00001450: 00001490: 000014D0: 00001510: 00001550: 00001590: 000015D0: ———- WIN.TXT ————– ————– $011C0: DeviceNotSelectedTimeout $01208: GDIProcessHandleQuotaib $012AF: QTransmissionRetryTimeout $012E0: USERProcessHandleQuotaD ————– ————– No strings found. ————– ————– REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "DeviceNotSelectedTimeout"="15" "GDIProcessHandleQuota"=dword:00002710 "Spooler"="yes" "swapdisk"="" "TransmissionRetryTimeout"="90" "USERProcessHandleQuota"=dword:00002710 …………. A handle was successfully obtained for the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows key. This key has 0 subkeys. The AppInitDLLs value entry was NOT found! ———————– »»»»»»Backups list…»»»»»» 20:31:01 up 0 days, 0:12:41 ———————– Tue 24 Aug 04 20:31:01 C:\FINDNFIX\ keyback.hiv Tue Aug 24 2004 8:30:06p A…. 8,192 8.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 8,192 bytes 8.00 K C:\FINDNFIX\KEYS1\ winkey.reg Tue Aug 24 2004 8:30:06p A…. 268 0.26 K 1 item found: 1 file, 0 directories. Total of file sizes: 268 bytes 0.26 K *Temp backups… "C:\Documents and Settings\Travis Dunn\Local Settings\Temp\Backs2\" keyback2.hi_ Aug 24 2004 8192 "keyback2.hi_" winkey2.re_ Aug 24 2004 268 "winkey2.re_" 2 items found: 2 files, 0 directories. Total of file sizes: 8,460 bytes 8.26 K -D—- JUNKXXX 00000000 20:30.06 24/08/2004 A—– STARTIT .BAT 00000060 20:30.06 24/08/2004 ________________________________________________________________________________ ***THE FIX IS NOT COMPATIBLE WITH EARLIER;UNPATCHED VERSIONS OF WIN2K'(SP3 and BELLOW)' AND/OR LAX OF SECURITY UPDATES AND SERVICE PACKS FOR ALL PLATFORMS! MINIMAL REQUIREMENTS INCLUDE: _________XP HOME/PRO; SP1; IE6/SP1 _________2K/SP4; IE6/SP1 ________________________________________________________________________________ »»»»»*** www10.brinkster.com/expl0iter/freeatlast/FNF/ ***»»»»» —–END—— Tue 24 Aug 04 20:31:02 
No hidden file. Could you click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1 Reboot when done.

Click here to download Ad-Aware and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Then click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done. Rescan with HJT and post a new log here.
Logfile of HijackThis v1.98.2
Scan saved at 9:05:44 PM, on 8/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Travis Dunn\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Documents and Settings\Travis Dunn\My Documents\My Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D947E811-A8E8-410E-8189-7033DD9E8388} - C:\WINDOWS\System32\agik.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.179.52/winsearchie32.chm::/winsearchie32.exe
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Filter: text/html - {92827B72-8809-4A7A-9623-65D70FFABCBB} - C:\WINDOWS\System32\agik.dll
O18 - Filter: text/plain - {92827B72-8809-4A7A-9623-65D70FFABCBB} - C:\WINDOWS\System32\agik.dll
Please ignore my previous post, I forgot to reboot before I ran HJT.

Here's the new log:

Logfile of HijackThis v1.98.2
Scan saved at 9:14:00 PM, on 8/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Travis Dunn\My Documents\My Downloads\hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D947E811-A8E8-410E-8189-7033DD9E8388} - C:\WINDOWS\System32\agik.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.179.52/winsearchie32.chm::/winsearchie32.exe
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Filter: text/html - {92827B72-8809-4A7A-9623-65D70FFABCBB} - C:\WINDOWS\System32\agik.dll
O18 - Filter: text/plain - {92827B72-8809-4A7A-9623-65D70FFABCBB} - C:\WINDOWS\System32\agik.dll
Hmm… doesn't look much different. OK do this.

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TRAVIS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {D947E811-A8E8-410E-8189-7033DD9E8388} - C:\WINDOWS\System32\agik.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.179.52/winsearchie32.chm::/winsearchie32.exe
O18 - Filter: text/html - {92827B72-8809-4A7A-9623-65D70FFABCBB} - C:\WINDOWS\System32\agik.dll
O18 - Filter: text/plain - {92827B72-8809-4A7A-9623-65D70FFABCBB} - C:\WINDOWS\System32\agik.dll

Click on Config then click on Misc Tools. At the new screen click on the "Delete a file on reboot" button. You will be presented with a dialog asking you to pick a file. Copy and paste C:\WINDOWS\System32\winupd.exe into the file name field and press the open button.

Hijackthis will prompt you to reboot, please do so. Rescan with HJT and post a new log here for a final check over.
Logfile of HijackThis v1.98.2
Scan saved at 7:59:49 PM, on 8/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\BigFix\BigFix.exe
C:\Documents and Settings\Travis Dunn\My Documents\My Downloads\hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
You're welcome - glad to help :D

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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