i think i'm infected

! i screwed up again

the avast download wasn't done after THREE HOURS

I think because you already have an abundance of AVG protection on the computer, bad idea to run one or more antivirus apps on the computer because they end up fighting with each other for resources.

couple of notes that AVG browser app isn't working as it should so we might remove that later.

Error: (02/17/2021 02:12:37 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: AVGBrowser.exe,
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Description: The device, \Device\CdRom0, has a bad block.
I think the time a CD-ROM gets a bad block error…is when it cannot read the CD (CD dirty, damaged, etc.
if thats the case I'd have to send you to a subforum here and ask what we do for that.
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I saw a couple of things which are minor,  we will attempt to take care of first.

****
Start Farbar Recovery Scan Tool with Administrator privileges
(Right click on the FRST icon and select Run as administrator)

highlight on the text below and select Copy.
beginning with Start:: and finishing with End::
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Highlight the entire content of the quote box below and select Copy.

 

Start::
CloseProcesses:
CreateRestorePoint:
HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
S4 uhssvc; "C:\Program Files\Microsoft Update Health Tools\uhssvc.exe" [X]
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File
EmptyTemp:
C:\Windows\Temp\*.*
End::

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Start FRST (FRST64) with Administrator privileges
Press the Fix button. FRST will process the lines copied above from the clipboard.
When finished, a log file Fixlog.txt will pop up and saved in the same location the tool was ran from.

Please copy and paste its contents in your next reply.
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Download AdwCleaner from here and save it to your desktop.

• run AdwCleaner by clicking on Scan Now
• when it has finished, leave everything that was found checked, (ticked), then click on Clean and Repair
• if it asks to reboot, allow the reboot
• on reboot, click on View Log File; please attach the content of the log to your next reply.

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You may have Malwarebytes Anti-Malware installed but if not, you can download it from here:

• run the program
• click on the ‘Dashboard’ to make sure everything is up to date, (it is not necessary to upgrade to the premium version of MBAM)
• click on the ‘Scan’ tab, (directly below the Dashboard tab)
• select the Threat Scan option
• slick the Scan Now button
• Threat Scan will begin
• when the scan has completed and if malware was found, click the Quarantine Selected button to allow MBAM to quarantine what was found
• if prompted to restart the computer, close all other programs and click Yes to restart your computer
• once you are back at your desktop, open MBAM once more
• click on the ‘Reports’ tab
• double-click on the most recent Scan Report
• click on Export, then Copy to Clipboard

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Logs to include with the next post:

Fixlog.txt
AdwCleaner log
Malwarebytes Anti-Malware
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bump…..