Virus "failed yo connect to a widows service" [Solved]

You have a lot going on, most likely caused by using the torrents to download programs or files, also a ton of games, games are notorious for sometimes including unwanted programs with them.  When some people install programs, they just keep on clicking on next at the prompts without reading whats being installed.

Lets do this first

 Open notepad , Go to Start –> All Programs –> Accessories –> Notepad.

Start
CloseProcesses:
CreateRestorePoint:
HKU\S-1-5-21-1821522787-3724074743-2321965764-1001\…\Run: [News.net] => C:\Program Files\News.net\BreakingNews\DesktopContainer.exe
C:\Program Files\News.net
HKU\S-1-5-21-1821522787-3724074743-2321965764-1001\…\Run: [uTorrent] => "C:\Users\Tomton98\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED
GroupPolicy: Restriction - Chrome <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
Winsock: Catalog5 09  No File 
Winsock: -> Catalog5 - Broken internet access due to missing entry. <===== ATTENTION
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.news.net/index.php?referid=118
URLSearchHook: HKLM-x32 - (No Name) - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - No File
URLSearchHook: HKLM-x32 - (No Name) - {d1b5aad5-d1ae-4b20-88b1-feeaeb4c1ebc} - No File
BHO: No Name -> {1346D119-159F-2B54-51CC-ABEF9A4BE183} -> No File
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.0.12\ViProtocol.dll No File
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
CHR StartupUrls: Default -> "hxxp://www.google.com/","hxxp://feed.snapdo.com/?publisher=SnapdoGOblidooYB&dpid=GOB1&co=AU&userid=498b7376-d3a1-3183-ef1e-84d17cd84b02&searchtype=hp&installDate=04/11/2013","hxxp://www.google.com/ig/redirectdomain?brand=ASUT&bmod=ASUT"
2016-06-01 16:48 - 2016-05-18 18:12 - 00000000 ____D C:\Users\Tomton98\AppData\LocalLow\uTorrent
Task: {3C304234-609D-4CA2-9778-0287B37A9EEE} - System32\Tasks\RunAsStdUser => C:\Program Files (x86)\Desk 365\desk365.exe <==== ATTENTION
C:\Program Files (x86)\Desk 365
CMD: ipconfig /flushdns
Hosts:
EmptyTemp:
End

Well, kids will be kids, you gotta love im , have 4 myself.

Good Morning

Did you have Malwarebytes remove all those entries, there bad and need to go . The log should show them all as Quarantined and it does not.  

thank you i will try that again, i did tick the boxes and hit remove selected.

I just ran malware again it is showing no detections and is working in normal mode also

still problem with the windows services error though.

What would you like me to do next?

By the way its night time here 830pm AEST. Im in Australia… and it was my birthday today! hahaha…thanks for your help

Well then, Happy Birthday , enjoy your day

Open up FRST by right clicking on it and selecting RUN AS ADMINISTRATOR. Make sure there is a checkmark in ADDITIONS, leave everything else as is. Click on Scan and post both new logs please

When we ran the first fix, I had it fix your winsock setting hoping that it would have given you back your internet connection.  Is ii still not working ?

Start
CloseProcesses:
CreateRestorePoint:
HKLM-x32\…\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
EmptyTemp:
End

Looks like your using CCleaner, its a good program, I use it myself ….BUT…for general use like removing temp files , cookies and browsing history its just fine, but if you use it to fix registry entries and are not sure what your removing it can and will get you into trouble, lets hope that didnt happen

Your logs look ok at this point but let me tell you we removed more than the average junk, its a wonder this computer would even start up at all. Somewhere along the line prior to you posting some damage has been done, if you look at your FRST fix, your winsock setting where corrupt,  and also it will not let you create a restore point.  I am wondering if we may just have to do a system reinstall or repair. 

Let me ask you your set up, do you use a cable modem and router ??  Do you have other computers that access this set up and if so are they able to access the internet ??

all done no change, the files are probably corrupt. What are the steps to doing a windows repair?

I guess it was my son who used CCleaner I have never used that, he also had Hitman on there, but i deleted it as i thought it may conflict with what we are doing

when i plug the ethernet cable to the router no light comes on on either the router or the connection to the laptop

Im trying to restore the windows files using upgrading windows method. If this does not work, i will try to take all the important files and do a fresh install.

seems to be hanging(after reboot) on expanding windows files 18% gathering additional information…going to let it run..if it takes all night…

working again..99% now, hope this works

I'm still here.  Lets see what happens 

so far it finished everything and is stuck in some kind of reboot… black screen hdd light flashing like it is processing info but pure black screen. I can hear the hdd its sounds like its busy…i guess i should just leave it. Do you know how long this last bit should take?, its been at least an hour now. Just wondering if you think i should leave it all night or turn it off and on again if it hasn't restarted before i go to bed