Probable malware/virus infection [Solved]

Hi,

You did just fine. Sometimes some Antivirus programs will flag some of out tools and scanners as a threat, but there not, there safe to use.  Go ahead and have Malwarebytes remove those two entries.   So far just some junk removed, nothing really serious.   I have noticed on your logs that you have a lot of games installed, sometimes having a lot games running in the background can do a number on your system performance 

After you have Malwarebytes removed those entries, open up FRST64  by Right Clicking the icon and select RUN AS ADMINISTRATOR , when it opens make sure there is a checkmark in Additions, leave everything else as is, run a new scan and post both the new FRST64 and Additions logs and let me know if you feel things are a bit better 

Just a heads up on a few things

CCleaner, its a fine tool and legit as long as you dont use the registry cleaner with it, I have seen other people damage there system removing reg entries that they knew nothing about.

Games, when you download and install some games, they will bring some of this garbage along with it.

Lets run a quick fix that will flush out all your temp files and such, it should make things better

Start
CloseProcesses:
CreateRestorePoint: 
HKLM-x32\…\Run: [] => [X]
CMD: ipconfig /flushdns
Hosts:
EmptyTemp:
End

Lets see whats starting up

On your keyboard press Ctrl…Alt…Del and it will open Task Manager, then click on the Startup Tab. Can you take a screen shot of it and post it here 

Hi - I couldn't see a startup tab in task manager so started  msconfig.  One than one screenshot needed per below

Regards,

Mike

*edit:  it looks like the clipboard contents weren't copied and so I've  added an attachment.  📎msconfig startup.pdf

I was looking to see if there was anything that could slow your boot up problem, what I see is this

http://www.majorgeeks.com/files/details/easybits_uninstaller.html

Electronic Arts

Easy Bits

Magic Desk

Your call if you want to remove these or stop them from loading on startup and see if they effect your boot time 

OK.  I've run the easybits uninstaller and stopped those programmes from loading.  What I now notice is that when a program is first started after Windows is up, it takes 10-20 seconds to load.  After closing then restarting, the programs then load much quicker.  So I guess we're just about there.  It's a fairly old laptop.  Thank you for your help.

Mike

Hi Mike,

Glad things are better, sometimes when computers get old ( like us ) they tend to slow down a mite.  If you have the time why dont you run this free online virus scanner and see if it finds anything. I have seen from some users that it may take an hour or so and some said it took a bit longer so do it when you have the time

Hi Ken,

the options weren't quite as you described but I think I made the correct selections - let me know if I need to redo anything.  Also, the log file was located in the directory Program Files (x86)\.  

Nothing earth shattering , if you like just go into your downloads folder and delete everything but not the Downloads folder itself.

Are you still having issues with boot up time ??

Downloads deleted.  It takes 2 minutes 20 seconds to complete booting from when the "Windows Starting" text first appears.