What were the results of the clean boot? Did you notice an improvement in performance?
What were the results of the clean boot? Did you notice an improvement in performance?
25 min read
no I did not notice anything different. I was looking around and went into services where that high svchost.exe is. and I saw what it was running and when I stopped the windows update service the cpu went down to 0. restarted it up and back to 50%. tried all the other ones that were highlighted but the update one is the only one draining the cpu
Hi Frank,
There definitely appears to be a connection between your high CPU usage and issues with Windows Update. This is also consistent with what I've read on the matter. Microsoft released an update that addresses this particular issue. Let's first check if it's already installed or not.
Before doing so, reverse the steps taken to enter a clean boot.
STEP 1
[external image: F0hoanr.png] Normal Boot
STEP 2
[external image: MgeHyNE.png] Check Update Presence
Hi Adam, I ran it. Here is the contents ,,,, KB3102810
Hello Frank,
That update is already installed. Please do the following. Let me know if you notice a difference after completing Step 2, and whether you are able to successfully check for Windows Updates.
STEP 1
[external image: MgeHyNE.png] Check Update Presence
STEP 2
[external image: MgeHyNE.png] SoftwareDistribution Rename
Hi Adam, Iran the check update presence and it did not find anything, also ran the software distribution rename and im checking for updates now. Funny thing is when I go to updates in most recent check for updates; never —– updates were installed never ——- and I do not have a cancel button . when I view review your update history it says you have not tried to install any updates for your computer. when I click on remove an update, see installed updates I see I have 378 updates last ones were installed on 2-12-16 I am going to let the checking for updates run for a hour and see it it does anything. as its checking my hd light is not doing anything.. the only I could cancel it is going to task manager applications and end task. then I have to go to services and stop the update service and my cpu goes down to 0 or 3 but very low not 50%
Hi Frank,
Thank you for your patience thus far.
I'm going to ask for a fresh set of eyes to look over your topic, and see if we can come up with a resolution for your issue.
For now, let's get a fresh SFC scan.
[external image: MgeHyNE.png] SFC /Scannow
Hi Adam, Good news bad news. Last night I let it run on checking for updates and at 1:00 am or so it found then . problem now is it wont let me download then . I picked the smallest one and all its doing is downloading but nothing is happening. let it run for an hour same thing 0% downloaded. Iwill run the scan you asked for and post results
OK, keep me informed!
Hi Adam, Good news I got to download and install almost 50 updates. I think something in the update services got messed up. So far so good . I am wondering if you could give me the default settings for windows 7 basis services. or just the update service and the bits service. Thanks… Oh and I ran that scan and saved it to dropbox and I keep getting a 400 error is there a way I could copy my services and save them to my notepad and post them here so u could have a look at them?
Hi Frank,
You can upload CBS.txt to SendSpace and provide a direct download link.
Let's take a look at some of your Windows services using the following tool.
[external image: gxJsKn9.png] Farbar Service Scanner (FSS)
OK.
Please limit computer usage whilst SFC /Scannow is running to avoid potential interference.
Hi Adam I closed all programs and let it run I am saving it now 15 min. to go .
https://www.dropbox.com/s/cyc0lk911tk2dnx/CBS.txt?dl=0 don't know whats going on ill try again with another file host.
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