ken545
You should go into Programs and Features in the Control Panel and uninstall both of these
DiskCleaner
ffdshow v1.1.3572
Let me know how it went ?
Spyware / Malware / Virus Removal
slow computer [Solved]
8 min read
stevo67
Hi Ken
both now removed
ken545
Great, lets do this.
I am going to post some instructions to remove the programs we ran. I will leave this thread open for about 3 days, post back if you have any problems. After 3 days if you need to post back just start a new topic or PM me and I will reopen this one
Double click on AdwCleaner.exe to run the tool again.
- Click on the Uninstall button.
- Click Yes when asked are you sure you want to uninstall.
- Both AdwCleaner.exe, its folder and all logs will be removed.
==========================================================
Please download DelFix and save the file to your Desktop.
[external image: DelFix_zps139e2ea1.jpg]
- Windows XP Double Click DelFix.exe to run the program.
- Windows Vista > Win 7 > Win 8 Right Click on DelFix.exe and select RUN AS ADMINISTRATOR
- Checkmark " Remove Disinfection Tools"
- Click the Run button
This will remove the specialised tools we used to clean your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually
So How did I get infected in the first place <– Some reading for you to keep yourself safe online
Safe Surfn
Ken
stevo67
thanks for all your help Ken
ken545
Your very welcome, take care
Ken 
ken545
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.
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