ASUS TOWER RUNNING SLOW [Solved]

No Malware that I can see and the prior programs removed some garbage.

You have a lot going on with Internet Explorer as far as add ons, plugins etc.  Its pretty well bogged down. We can try setting it back to company defaults and see if it helps speed up the browser. 

Hi

I went up stairs and reset IE like you said, rebooted then brought up his IE.  I felt it moved much faster, but I don't use that machine, so I called to him to come up and do some surfing on ebay.  He was happy with the noticeable improvement in speed at which ebay now moves.  He did say it was faster, but still hangs up and slows down at bringing up some pages.  He just said, it is slow when he uses the back arrow key to move back pages, altho it is an improvement.  He feels it still needs improvement.

Is there anything else we can do?  I box came up to disable add ons, so I clicked on it and disabled a virtual keyboard on Kaspersky.  Please let me know if there is any more tweeking we can do.  Thank you so very much for your help!!!

dar

Are you having these problems with any other browsers or just IE.  Give Firefox and Chome a shot and see if they perform better

https://www.mozilla.org/en-US/firefox/new/?product=firefox-3.6.8&os=osx%E2%8C%A9=en-US

https://www.google.com/chrome/browser/desktop/

Good Morning!

I'm not sure about firefox if it gave him trouble, probably did as I recall, because I asked him to give it a try.  Is there a reset on firefox too?  We have chrome, but don't use it unless all else fails.

He won't be surfing till this afternoon, so I will let you know how it goes on firefox.  I"m very glad you didn't find any malaware, adware or trojans, etc.  I guess Kaspersky is doing a good job!!  And I've drilled in to him to not click on anything questionable, and if something pops up, do NOT click on the X to close, as that launches trojans, viruses, etc.  So he is hearing me.  But things always manage to sneak in.

Will let you know later in the day!

dar

Morning Darlene,

I use Chome most of the time, I really like it but thats me

ok - he's not home yet, he's out riding his quad with his buddies. I reset firefox up here as well.  will let you know after he surfs tonight.

dar

hi

Ok- I have reset his firefox and he is surfing rather happily now.

Good to know he had no viruses, etc.  He says it's doing much better.  Sometimes on ebay it does hang up and act slow.  other sites are ok - it must be ebays servers….but he doesn't buy into that.

Thank you so very much for helping!  I appreciate it!

dar

He may be going into ebay at a busy time, have him wait a few hours and try it again .   Glad we got you back up and running .

I may have spoke too soon.  I came home from work and he has told me his pc is locking up again.  He tells me he was only online 20 minutes, and about the last 10 min he was on eBay Christmas shopping and it locked up.  He could not get IE to close. So I brought up the Task Manager and did it for him.

Is there anything else we can do??

dar

It appears other people are having this issue also

.

Start
CloseProcesses:
CreateRestorePoint: 
Hosts:
CMD: ipconfig /flushdns
EmptyTemp:
End

Will do!

Not sure if I can get this done tonight or not….if not tonight will do tomorrow night..depends on his "intense surfing"…LOL

If he gets mad at it, he will stop and come down huffing and puffing……light a candle for me…

dar

Another thing to try is to access eBay on another computer in your house if you have one and see if it locks up

Whats your setup… Cable Modem….Router ?????

He won't be up here the rest of the night.  I will have to let you know how he does     with this after work tomorrow.

cya after dinner!!

dar

Just unplug your router for about 5 minutes, it wont reset it but it will flush out a lot of saved address and such, do the same thing with your modem. After 5 min plug them all back in and try eBay again on his tower