Still Slow [Closed]

Hijackthis isn't used much anymore, lets run these scanners and they will give us a better picture of your system

I posted my responses twice and when I go back a \few hours later, they are not there.

GB

When you post a reply I am notified by email that you posted and I did not get any notifications that you posted before except this one, try posting the logs again

[attachment removed: Document.rtf]

I've uploaded it into a wordpad document and attached it to this post. Please let me know if you have trouble opening it. 

Thanks

GB

I'm afraid I cant read it that way, all the logs from the scanners and tools we run open up in Notepad, thats what I need to see

Here's the notepad version. 

I scanned with Malwarebytes but did not see  THREAT SCAN so I ran the scan and did not see any logfile.  Sorry.

Thanks

GB

Good Morning

Did Malwarebytes find anything and was it removed ???

Sorry,  There is no History under Dashboard.  I did find History under Settings.  There was only "scan log options".  Ther is a checkbox to export log to disk with a pathway.  I clicked pathway but it went nowhere.  also did a search for the pathway on the C drive and it turned up nothing.  I do not know how to post this log.  Sorry.

Thanks

GB

You have to understand that I am sitting on a computer most likely 1000s of miles away from you , your my eyes and ears and if you dont provide info that I ask for than its impossible to help you.

The scan log is there your just not finding it

Did Malwarebytes find anything and was it removed ???

If it found no threats than I dont need a log but you  have to let me know

if it did find threats, did you set Malwarebytes up the way I posted, if you did those threats should be Quarantined

Open up Malwarebytes and on the Main Dashboard under History, look in the Quarantine folder and copy and paste into this thread whats ever in there, if its empty than those threats where not removed

Then you will need to run a new scan with Malwarebytes.

Open Malwarebytes and when it loads, on the very top ( not the bottom ) click on SCAN, when it loads click on the THREAT SCAN and then click on START SCAN

This is another option

•  

   
• You can highlight one of the detections by left clicking on it.
   
• Then, right click on the highlighted detection, and select 'Check All Items'.
   
• Next, click 'Remove Selected'. That should remove them all
   

Here is the log from the most recent scan.