need help removing totaldperformance/tradeadexchange virus [Solved]

Hi Sapphire

Can you let me know how things are as it has been 4 days since I last posted.

Thanks

Satchfan

I just did the reinstall of chrome, so hopefully this worked (sorry I was out for the weekend with no internet.)

I will let you know how things go. 

OK but please try to reply within 3 days.

Thanks

Satchfan

And tradeadexchange is still appearing. 

Please tell me which browser(s) it appears in.

It seems to still just be google chrome that it's affecting.

I don’t see how that can happen if it is a new install of Chrome so let’s try running Zoek again and have another look.

Run Zoek

If you don't still have it, download zoek.exe again and save it to your Desktop:

Important : Disable your AntiVirus and AntiSpyware programs, so they do not interfere with the running of Zoek.exe.

• on Windows Vista, 7, and 8, right-click Zoek.exe and select: Run as Administrator
• give it a few seconds to appear
• copy/paste the entire script inside the codebox below into the input field of Zoek:
  

  chrdefaults;
  filesrcm;
  startupall;
  installedprogs;
  installer-list;
  uninstall-list;
  chromelook;
  srinfo;
  emptyalltemp;
  emptyclsid;
  autoclean;
  ipconfig /flushdns >>"%temp%\log.txt";b
  

• close any open programs.
• click the Run script button, and wait. It takes a few minutes to run.
• when the tool finishes, the zoek-results.log is opened in Notepad: the log can also be found on the systemdrive, normally C:\
• if a reboot is needed, the log will be opened after the reboot.

After you've done that, please run AdwCleaner again and also send that log.

Thanks

Satchfan

Sometimes disabling and re-enabling Chrome extensions/plugins resolves redirects and other issue so let’s give that a try.

How to Disable/remove Chrome Extensions or Plug-ins

• open Chrome
• type chrome://plugins in the address bar and press Enter
• click Disable on all plugins
• re-enable one plugin at a time then restart Chrome
• type chrome://extensions in the address bar and press Enter
• uncheck any checked items
• re-enable one extension at a time, then restart Chrome and check how it behaves.

Satchfan

Hi Sapphire

It has been several days since I sent my last set of instructions to help with your computer problem.

Please let me know if you still need help. If I do not hear from you within 24 hours I'll assume that all is now OK and close this topic.

Satchfan

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
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