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Spyware / Malware / Virus Removal

Delays to interactivity [Solved]

24 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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In the last few days I've noticed that some buttons which allow interactivity eg. download buttons are inactive. It takes a number of refreshes to get them to be active. Browsing the web seems just as quick as ever, just when you try to exercise functionality there's a considerable delay. I'm concerned that there may be bot interference. 

You have some adware on your computer which is best dealt with by using another tool first.

===================================================

Note: Please run these in the order given in the instructions.


===================================================

Download and run AdwCleaner

Download AdwCleaner from here and save it to your desktop.

  • run AdwCleaner
  • when it has finished, select Clean
  • if it asks to reboot, allow the reboot
  • on reboot a log will be produced; please attach the content of the log to your next reply.

===================================================

Download and run Junkware Removal Tool

[external image: thisisujrt.gif] Please download Junkware Removal Tool to your desktop.

  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
  • the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next message.

===================================================

Run Farbar Recovery Scan Tool

Please run FRST again and post the new log.

Logs to include with next post:

AdwCleaner log
JRT.txt
Frst.txt


Thanks

Satchfan

 

Hi Nina,
 
I have attached the logfiles as requested. I must say downloading the tools were problematic. Did have a feeling there was interference.

 

Adwcleaner R0

 

# AdwCleaner v4.205 - Logfile created 21/05/2015 at 15:55:40

# Updated 21/05/2015 by Xplode
# Database : 2015-05-21.2 [Server]
# Operating system : Windows 8 Pro  (x64)
# Username : Duncan MacInnes - LAPTOP-TL-1-8
# Running from : C:\Users\Duncan MacInnes\Downloads\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_lfmhcpmkbdkbgbmkjoiopeeegenkdikp_0.localstorage
File Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_lfmhcpmkbdkbgbmkjoiopeeegenkdikp_0.localstorage-journal
Folder Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\jcgcbbnhbaladmnenbijebfdnoaeodld
Folder Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\lfmhcpmkbdkbgbmkjoiopeeegenkdikp
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\Myfree Codec
Key Found : [x64] HKCU\Software\Myfree Codec
Key Found : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Found : HKLM\SOFTWARE\Myfree Codec
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v10.0.9200.17267
 
 
-\\ Mozilla Firefox v37.0.2 (x86 en-US)
 
 
-\\ Google Chrome v42.0.2311.152
 
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Extension] : lfmhcpmkbdkbgbmkjoiopeeegenkdikp
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Extension] : jcgcbbnhbaladmnenbijebfdnoaeodld
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Startup_URLs] : hxxp://www.google.com/", "", "hxxp://search.conduit.com/?CUI=UN90231705156372470&ctid=CT3282134&SearchSource=48
 
*************************
 
AdwCleaner[R0].txt - [2567 bytes] - [21/05/2015 15:55:40]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2626 bytes] ##########
 

 

 

Adwcleaner R1

 

# AdwCleaner v4.205 - Logfile created 21/05/2015 at 16:25:59
# Updated 21/05/2015 by Xplode
# Database : 2015-05-21.2 [Server]
# Operating system : Windows 8 Pro  (x64)
# Username : Duncan MacInnes - LAPTOP-TL-1-8
# Running from : C:\Users\Duncan MacInnes\Downloads\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_lfmhcpmkbdkbgbmkjoiopeeegenkdikp_0.localstorage
File Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_lfmhcpmkbdkbgbmkjoiopeeegenkdikp_0.localstorage-journal
Folder Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\jcgcbbnhbaladmnenbijebfdnoaeodld
Folder Found : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\lfmhcpmkbdkbgbmkjoiopeeegenkdikp
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\Myfree Codec
Key Found : [x64] HKCU\Software\Myfree Codec
Key Found : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Found : HKLM\SOFTWARE\Myfree Codec
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v10.0.9200.17267
 
 
-\\ Mozilla Firefox v38.0.1 (x86 en-US)
 
 
-\\ Google Chrome v42.0.2311.152
 
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Extension] : lfmhcpmkbdkbgbmkjoiopeeegenkdikp
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Extension] : jcgcbbnhbaladmnenbijebfdnoaeodld
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Found [Startup_URLs] : hxxp://www.google.com/", "", "hxxp://search.conduit.com/?CUI=UN90231705156372470&ctid=CT3282134&SearchSource=48
 
*************************
 
AdwCleaner[R0].txt - [2717 bytes] - [21/05/2015 15:55:40]
AdwCleaner[R1].txt - [2626 bytes] - [21/05/2015 16:25:59]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2685 bytes] ##########
 
Adwcleaner S0
 
# AdwCleaner v4.205 - Logfile created 21/05/2015 at 16:26:54
# Updated 21/05/2015 by Xplode
# Database : 2015-05-21.2 [Server]
# Operating system : Windows 8 Pro  (x64)
# Username : Duncan MacInnes - LAPTOP-TL-1-8
# Running from : C:\Users\Duncan MacInnes\Downloads\AdwCleaner.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\lfmhcpmkbdkbgbmkjoiopeeegenkdikp
Folder Deleted : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\jcgcbbnhbaladmnenbijebfdnoaeodld
File Deleted : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_lfmhcpmkbdkbgbmkjoiopeeegenkdikp_0.localstorage
File Deleted : C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_lfmhcpmkbdkbgbmkjoiopeeegenkdikp_0.localstorage-journal
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKLM\SOFTWARE\Myfree Codec
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v10.0.9200.17267
 
 
-\\ Mozilla Firefox v38.0.1 (x86 en-US)
 
 
-\\ Google Chrome v42.0.2311.152
 
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : lfmhcpmkbdkbgbmkjoiopeeegenkdikp
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : jcgcbbnhbaladmnenbijebfdnoaeodld
[C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Startup_URLs] : hxxp://www.google.com/", "", "hxxp://search.conduit.com/?CUI=UN90231705156372470&ctid=CT3282134&SearchSource=48
 
*************************
 
AdwCleaner[R0].txt - [2717 bytes] - [21/05/2015 15:55:40]
AdwCleaner[R1].txt - [2776 bytes] - [21/05/2015 16:25:59]
AdwCleaner[S0].txt - [2681 bytes] - [21/05/2015 16:26:54]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2740  bytes] ##########
 
 
JRT
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.7.6 (05.21.2015:1)
OS: Windows 8 Pro x64
Ran by [removed] on 21/05/2015 at 16:21:14.60
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
Successfully deleted: [Task] C:\Windows\system32\tasks\Optimize Start Menu Cache Files-S-1-5-21-222209725-2823862911-2758884793-1001
Successfully deleted: [Task] C:\Windows\system32\tasks\Optimize Start Menu Cache Files-S-1-5-21-222209725-2823862911-2758884793-1002
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\Users\Duncan MacInnes\appdata\local\google\chrome\user data\default\local storage\https_static.olark.com_0.localstorage
Successfully deleted: [File] C:\Users\Duncan MacInnes\appdata\local\google\chrome\user data\default\local storage\https_static.olark.com_0.localstorage-journal
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Program Files (x86)\myfree codec
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Duncan MacInnes\AppData\Roaming\mozilla\firefox\profiles\wt4gbe3r.default\minidumps [1 files]
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\Duncan MacInnes\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 21/05/2015 at 16:23:25.12
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

FRST

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 21-05-2015

Ran by [removed] (administrator) on LAPTOP-TL-1-8 on 21-05-2015 16:30:36
Running from C:\Users\[removed]\Downloads
[removed]
Platform: Windows 8 Pro (X64) OS Language: English (United States)
Internet Explorer Version 10 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
(Nero AG) C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
() C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
(Qualcomm Atheros) C:\Program Files\Qualcomm Atheros\Network Manager\KillerService.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(DEVGURU Co., LTD.) C:\Program Files (x86)\Samsung\USB Drivers\25_escape\conn\ss_conn_service.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
() C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\alg.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
() C:\Windows\System32\igfxTray.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleCrashHandler.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Microsoft Corporation) C:\Windows\System32\StikyNot.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files (x86)\Alienware On-Screen Display\AlienwareOn-ScreenDisplay.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Nico Mak Computing) C:\Program Files\WinZip\FAH\FAHWindow64.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
() C:\Program Files\Qualcomm Atheros\Network Manager\NetworkManager.exe
(WinZip Computing, S.L.) C:\Program Files\WinZip\WzPreloader.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleCrashHandler64.exe
(Samsung Electronics Co., Ltd.) C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
(Microsoft Corporation) C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.17280_none_6224eed751126779\TiWorker.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM-x32\…\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [2463552 2014-10-04] (NVIDIA Corporation)
HKLM\…\Run: [ShadowPlay] => C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart
HKLM-x32\…\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
HKLM-x32\…\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [446392 2012-04-04] (Adobe Systems Incorporated)
HKLM-x32\…\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-01-27] (Apple Inc.)
HKLM-x32\…\Run: [AlienwareOn-ScreenDisplay] => C:\Program Files (x86)\Alienware On-Screen Display\AlienwareOn-ScreenDisplay.exe [1636208 2011-12-01] ()
HKLM-x32\…\Run: [SwitchBoard] => C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated)
HKLM-x32\…\Run: [AdobeCS6ServiceManager] => C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe [1073312 2012-03-09] (Adobe Systems Incorporated)
HKLM-x32\…\Run: [KiesTrayAgent] => C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe [311616 2015-02-24] (Samsung Electronics Co., Ltd.)
HKLM-x32\…\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKU\S-1-5-21-222209725-2823862911-2758884793-1001\…\Run: [AdobeBridge] => [X]
HKU\S-1-5-21-222209725-2823862911-2758884793-1001\…\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [405504 2012-07-26] (Microsoft Corporation)
HKU\S-1-5-21-222209725-2823862911-2758884793-1001\…\Run: [GoogleChromeAutoLaunch_66208F95C278DE0AE0E87B331DF224CC] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [812872 2015-05-05] (Google Inc.)
HKU\S-1-5-21-222209725-2823862911-2758884793-1001\…\Run: [VideoDownloaderUltimate] => C:\ProgramData\VideoDownloaderUltimateWinApp\VideoDownloaderUltimate.exe /repair
HKU\S-1-5-21-222209725-2823862911-2758884793-1001\…\MountPoints2: {50c8a346-6f77-11e4-be77-801934717d6a} - "E:\HTC_Sync_Manager_PC.exe" 
AppInit_DLLs: C:\Windows\system32\nvinitx.dll => C:\Windows\system32\nvinitx.dll [174856 2014-10-16] (NVIDIA Corporation)
AppInit_DLLs-x32: C:\Windows\SysWOW64\nvinit.dll => C:\Windows\SysWOW64\nvinit.dll [156840 2014-10-16] (NVIDIA Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\FAH.lnk [2015-05-21]
ShortcutTarget: FAH.lnk -> C:\Program Files\WinZip\FAH\FAHConsole.exe (Nico Mak Computing)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ImageBrowser EX Agent.lnk [2015-05-20]
ShortcutTarget: ImageBrowser EX Agent.lnk -> C:\Program Files (x86)\Canon\ImageBrowser EX\MFManager.exe ()
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Killer Network Manager.lnk [2014-10-31]
ShortcutTarget: Killer Network Manager.lnk -> C:\Windows\Installer\{987ACE92-A585-45CF-AE43-0B038780B497}\NetworkManager.exe_130C27D738F34C89BDDF21BCFD74B56D.exe (Flexera Software LLC)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Preloader.lnk [2015-05-21]
ShortcutTarget: WinZip Preloader.lnk -> C:\Program Files\WinZip\WzPreloader.exe (WinZip Computing, S.L.)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKU\S-1-5-21-222209725-2823862911-2758884793-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/en-gb/?ocid=iehp
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2014-07-14] (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2014-07-14] (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2014-07-14] (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2014-07-14] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
 
FireFox:
========
FF ProfilePath: C:\Users\Duncan MacInnes\AppData\Roaming\Mozilla\Firefox\Profiles\wt4gbe3r.default
FF Homepage: hxxp://www.google.co.uk/
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_17_0_0_169.dll [2015-04-14] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-16] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll [2015-04-14] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.0.72 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-03-12] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-03-12] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll [2014-10-16] (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll [2014-10-16] (NVIDIA Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-17] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-17] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2014-07-23] (VideoLAN)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-05-01] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-222209725-2823862911-2758884793-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Duncan MacInnes\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-12-05] (Unity Technologies ApS)
FF Extension: Firebug - C:\Users\Duncan MacInnes\AppData\Roaming\Mozilla\Firefox\Profiles\wt4gbe3r.default\Extensions\[removed] [2014-11-20]
FF Extension: Fire Media Player - C:\Users\Duncan MacInnes\AppData\Roaming\Mozilla\Firefox\Profiles\wt4gbe3r.default\Extensions\[removed] [2014-11-06]
FF Extension: Quick Media Codec - C:\Users\Duncan MacInnes\AppData\Roaming\Mozilla\Firefox\Profiles\wt4gbe3r.default\Extensions\[removed] [2014-11-06]
FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2015-05-18]
 
Chrome: 
=======
CHR HomePage: Default -> 
CHR StartupUrls: Default -> "hxxp://www.google.com/", "", "hxxp://search.conduit.com/?CUI=UN90231705156372470&ctid=CT3282134&SearchSource=48", "hxxp://www.searchnu.com/102"
CHR Profile: C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-11-06]
CHR Extension: (20-20 3D Viewer for Ideal Spaces) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\ahibdmbefdankgpmmkdnkmlfbmkjgphi [2014-12-24]
CHR Extension: (Google Docs) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-11-06]
CHR Extension: (Google Drive) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-11-06]
CHR Extension: (FVD Video Downloader) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\bjjnhlldkcmeabhjlopelfhidanhdicg [2015-03-26]
CHR Extension: (YouTube) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-11-06]
CHR Extension: (Google Search) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-11-06]
CHR Extension: (Google Sheets) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-11-06]
CHR Extension: (Bookmark Manager) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-04-21]
CHR Extension: (Child Safe Web Search) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\jcgcbbnhbaladmnenbijebfdnoaeodld [2015-05-21]
CHR Extension: (Quick Earth) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\khodocggeplgfhppgagfdpbjkniadmdh [2014-11-06]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-14]
CHR Extension: (Skype Click to Call) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2015-04-07]
CHR Extension: (Google Maps) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\lneaknkopdijkpnocmklfnjbeapigfbh [2014-11-06]
CHR Extension: (Docs PDF/PowerPoint Viewer (by Google)) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\nnbmlagghjjcbdhgmkedmbmedengocbn [2014-11-06]
CHR Extension: (Gmail) - C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-11-06]
CHR HKLM-x32\…\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2014-07-14]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-20] (Apple Inc.)
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 GfExperienceService; C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe [1149760 2014-10-04] (NVIDIA Corporation)
R2 HTCMonitorService; C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [87368 2014-06-27] (Nero AG)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [73728 2004-10-22] (Macrovision Corporation) [File not signed]
R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [329104 2014-10-03] (Intel Corporation)
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel(R) Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-03-12] (Intel Corporation)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23816 2015-04-30] (Microsoft Corporation)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [284912 2014-01-08] ()
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [366544 2015-04-30] (Microsoft Corporation)
R2 NvNetworkService; C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [1796928 2014-10-04] (NVIDIA Corporation)
R2 NvStreamSvc; C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [19440960 2014-10-04] (NVIDIA Corporation)
R2 PassThru Service; C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [166912 2013-10-17] () [File not signed]
R2 Qualcomm Atheros Killer Service V2; C:\Program Files\Qualcomm Atheros\Network Manager\KillerService.exe [340480 2013-10-08] (Qualcomm Atheros) [File not signed]
R2 ss_conn_service; C:\Program Files (x86)\Samsung\USB Drivers\25_escape\conn\ss_conn_service.exe [743688 2014-10-13] (DEVGURU Co., LTD.)
S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [16024 2015-01-31] (Microsoft Corporation)
R2 ZeroConfigService; C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [3674864 2014-01-08] (Intel® Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R1 BfLwf; C:\Windows\system32\DRIVERS\bwcW8x64.sys [75056 2013-02-13] (Qualcomm Atheros, Inc.)
R3 BthLEEnum; C:\Windows\system32\DRIVERS\BthLEEnum.sys [202752 2012-07-26] (Microsoft Corporation)
R3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2013-01-24] (OSR Open Systems Resources, Inc.)
R3 Ke2200; C:\Windows\system32\DRIVERS\e22w8x64.sys [163536 2013-03-20] (Qualcomm Atheros, Inc.)
S0 MpBoot; C:\Windows\System32\DRIVERS\MpBoot.sys [43680 2015-03-04] (Microsoft Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [280376 2015-03-04] (Microsoft Corporation)
R3 NETwNe64; C:\Windows\system32\DRIVERS\Netwew02.sys [3670496 2014-01-28] (Intel Corporation)
R2 NisDrv; C:\Windows\system32\DRIVERS\NisDrvWFP.sys [124568 2015-03-04] (Microsoft Corporation)
R1 nvkflt; C:\Windows\system32\DRIVERS\nvkflt.sys [298184 2014-10-16] (NVIDIA Corporation)
R3 NvStreamKms; C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [20288 2014-10-04] (NVIDIA Corporation)
R3 nvvad_WaveExtensible; C:\Windows\system32\drivers\nvvad64v.sys [38048 2014-09-04] (NVIDIA Corporation)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [32496 2013-04-08] (Synaptics Incorporated)
R3 ST_ACCEL; C:\Windows\system32\DRIVERS\ST_Accel.sys [91360 2013-04-11] (STMicroelectronics)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2015-05-21 16:30 - 2015-05-21 16:30 - 00000000 ____D () C:\Users\Duncan MacInnes\Downloads\FRST-OlderVersion
2015-05-21 16:23 - 2015-05-21 16:23 - 00001565 _____ () C:\Users\Duncan MacInnes\Desktop\JRT.txt
2015-05-21 16:21 - 2015-05-21 16:21 - 00000207 _____ () C:\Windows\tweaking.com-regbackup-LAPTOP-TL-1-8-Windows-8-Pro-(64-bit).dat
2015-05-21 16:21 - 2015-05-21 16:21 - 00000000 ____D () C:\RegBackup
2015-05-21 16:20 - 2015-05-21 16:20 - 02720009 _____ (Thisisu) C:\Users\Duncan MacInnes\Downloads\JRT (2).exe
2015-05-21 16:17 - 2015-05-21 16:17 - 01513472 _____ () C:\Users\Duncan MacInnes\Downloads\7z938-x64.msi
2015-05-21 16:13 - 2015-05-21 16:14 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Local\WinZip
2015-05-21 16:13 - 2015-05-21 16:13 - 00002283 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\WinZip.lnk
2015-05-21 16:13 - 2015-05-21 16:13 - 00002277 _____ () C:\Users\Public\Desktop\WinZip.lnk
2015-05-21 16:13 - 2015-05-21 16:13 - 00000000 ____D () C:\Users\Duncan MacInnes\Documents\Add-in Express
2015-05-21 16:13 - 2015-05-21 16:13 - 00000000 ____D () C:\ProgramData\WinZip
2015-05-21 16:13 - 2015-05-21 16:13 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZip
2015-05-21 16:13 - 2015-05-21 16:13 - 00000000 ____D () C:\Program Files\WinZip
2015-05-21 16:10 - 2015-05-21 16:10 - 00714376 _____ (WinZip Computing, S.L.) C:\Users\Duncan MacInnes\Downloads\winzip19-new.exe
2015-05-21 16:10 - 2015-05-21 16:10 - 00000000 ____D () C:\ProgramData\UniqueId
2015-05-21 15:56 - 2015-05-21 15:56 - 00002717 _____ () C:\Users\Duncan MacInnes\Downloads\AdwCleaner[R0].txt
2015-05-21 15:55 - 2015-05-21 16:26 - 00000000 ____D () C:\AdwCleaner
2015-05-21 15:53 - 2015-05-21 15:54 - 02222592 _____ () C:\Users\Duncan MacInnes\Downloads\AdwCleaner.exe
2015-05-21 15:45 - 2015-05-21 15:45 - 00417269 _____ (Thisisu) C:\Users\Duncan MacInnes\Downloads\JRT.exe
2015-05-21 15:45 - 2015-05-21 15:45 - 00417269 _____ (Thisisu) C:\Users\Duncan MacInnes\Downloads\JRT (1).exe
2015-05-21 11:42 - 2015-05-21 11:42 - 00059624 _____ () C:\Users\Duncan MacInnes\Downloads\Shortcut.txt
2015-05-21 11:39 - 2015-05-21 11:42 - 00035923 _____ () C:\Users\Duncan MacInnes\Downloads\Addition.txt
2015-05-21 11:38 - 2015-05-21 16:30 - 00022061 _____ () C:\Users\Duncan MacInnes\Downloads\FRST.txt
2015-05-21 11:37 - 2015-05-21 16:30 - 00000000 ____D () C:\FRST
2015-05-21 11:36 - 2015-05-21 11:36 - 00002129 _____ () C:\Users\Duncan MacInnes\Desktop\aswMBR.txt
2015-05-21 11:36 - 2015-05-21 11:36 - 00000512 _____ () C:\Users\Duncan MacInnes\Desktop\MBR.dat
2015-05-21 11:28 - 2015-05-21 16:30 - 02108416 _____ (Farbar) C:\Users\Duncan MacInnes\Downloads\FRST64.exe
2015-05-21 11:16 - 2015-05-21 11:16 - 05198336 _____ (AVAST Software) C:\Users\Duncan MacInnes\Downloads\aswMBR.exe
2015-05-20 23:12 - 2015-05-20 23:12 - 00001192 _____ () C:\Users\Public\Desktop\ImageBrowser EX.lnk
2015-05-20 23:12 - 2015-05-20 23:12 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\Canon_Inc_IC
2015-05-20 23:12 - 2015-05-20 23:12 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Canon Utilities
2015-05-20 23:12 - 2015-05-20 23:12 - 00000000 ____D () C:\Program Files (x86)\Canon
2015-05-20 19:10 - 2015-05-20 19:15 - 124644565 _____ () C:\Users\Duncan MacInnes\Downloads\IBXW_INST_1_4_0_5_U01_9L (1).zip
2015-05-20 19:04 - 2015-05-20 19:04 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\canon
2015-05-20 19:04 - 2015-05-20 19:04 - 00000000 ____D () C:\ProgramData\Canon_Inc_IC
2015-05-20 19:03 - 2015-05-20 19:03 - 00000000 ____D () C:\Users\Duncan MacInnes\Downloads\IBXW_INST_1_4_0_5_U01_9L
2015-05-20 18:52 - 2015-05-20 18:57 - 124644565 _____ () C:\Users\Duncan MacInnes\Downloads\IBXW_INST_1_4_0_5_U01_9L.zip
2015-05-18 12:57 - 2015-05-18 12:57 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2015-05-17 20:05 - 2015-05-17 20:05 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\Notepad++
2015-05-17 20:05 - 2015-05-17 20:05 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Notepad++
2015-05-17 20:05 - 2015-05-17 20:05 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Notepad++
2015-05-17 20:05 - 2015-05-17 20:05 - 00000000 ____D () C:\Program Files (x86)\Notepad++
2015-05-17 20:02 - 2015-05-17 20:03 - 06889378 _____ () C:\Users\Duncan MacInnes\Downloads\npp.6.7.8.Installer.exe
2015-05-17 19:55 - 2015-05-17 19:55 - 00001354 _____ () C:\Users\Duncan MacInnes\Desktop\Notepad2.exe - Shortcut.lnk
2015-05-17 19:54 - 2015-05-17 19:56 - 00000000 ____D () C:\Users\Duncan MacInnes\Downloads\Notepad2v1006
2015-05-17 19:54 - 2015-05-17 19:54 - 00618093 _____ () C:\Users\Duncan MacInnes\Downloads\Notepad2v1006.zip
2015-05-17 17:24 - 2015-05-17 17:24 - 00000888 _____ () C:\Users\Duncan MacInnes\Downloads\Ftp [removed]
2015-05-13 09:52 - 2015-04-30 14:07 - 00124112 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-05-13 09:52 - 2015-04-30 14:07 - 00102608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
2015-05-13 08:14 - 2015-04-13 06:32 - 00417280 _____ (Microsoft Corporation) C:\Windows\system32\services.exe
2015-05-13 08:14 - 2015-04-13 06:30 - 01839616 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-05-13 08:14 - 2015-04-13 06:30 - 01280512 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-05-13 08:14 - 2015-04-13 05:05 - 01416192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DWrite.dll
2015-05-13 08:14 - 2015-04-13 04:25 - 04063744 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-05-13 08:14 - 2015-03-12 06:31 - 01688576 _____ (Microsoft Corporation) C:\Windows\system32\wevtsvc.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 14374400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 13771776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 02864640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 02055680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 01763328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 01181696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00737280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00690176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00524288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00357888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00226816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00226816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-05-13 08:13 - 2015-04-21 15:33 - 00080384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-05-13 08:13 - 2015-04-21 15:32 - 01441280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-05-13 08:13 - 2015-04-21 14:53 - 02237440 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-05-13 08:13 - 2015-04-21 14:53 - 01409536 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-05-13 08:13 - 2015-04-21 14:53 - 00601600 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 19291136 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 15414784 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 03959296 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 02656768 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 01509376 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-05-13 08:13 - 2015-04-21 14:52 - 00949760 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 00856064 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 00281600 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 00255488 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-05-13 08:13 - 2015-04-21 14:52 - 00097280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-05-13 08:13 - 2015-04-18 03:37 - 00361984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2015-05-13 08:13 - 2015-04-18 03:34 - 00441856 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-05-13 08:12 - 2015-03-14 01:55 - 00410017 _____ () C:\Windows\system32\ApnDatabase.xml
2015-05-13 08:12 - 2015-03-12 06:31 - 02048000 _____ (Microsoft Corporation) C:\Windows\system32\wpdshext.dll
2015-05-13 08:12 - 2015-03-12 06:31 - 00096256 _____ (Microsoft Corporation) C:\Windows\system32\WPDShServiceObj.dll
2015-05-13 08:12 - 2015-03-12 04:52 - 01933312 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wpdshext.dll
2015-05-13 08:12 - 2015-03-04 07:41 - 00025088 _____ (Microsoft Corporation) C:\Windows\system32\sdbinst.exe
2015-05-13 08:12 - 2015-03-04 07:39 - 00632832 _____ (Microsoft Corporation) C:\Windows\system32\apphelp.dll
2015-05-13 08:12 - 2015-03-04 07:39 - 00204288 _____ (Microsoft Corporation) C:\Windows\system32\aelupsvc.dll
2015-05-13 08:12 - 2015-03-04 05:53 - 00021504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sdbinst.exe
2015-05-13 08:12 - 2015-03-04 05:52 - 00676864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\apphelp.dll
2015-05-13 08:11 - 2015-05-02 07:28 - 00100184 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-05-13 08:11 - 2015-05-02 04:59 - 00318976 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-05-13 08:11 - 2015-05-02 04:36 - 00413696 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-05-13 08:11 - 2015-04-13 23:09 - 00570248 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2015-05-13 08:11 - 2015-04-06 06:36 - 00452096 _____ (Microsoft Corporation) C:\Windows\system32\PhotoMetadataHandler.dll
2015-05-13 08:11 - 2015-04-06 05:08 - 00367104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PhotoMetadataHandler.dll
2015-05-13 08:11 - 2015-02-18 08:39 - 00148480 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2015-05-13 08:11 - 2015-02-18 08:38 - 00144896 _____ (Microsoft Corporation) C:\Windows\system32\tssdisai.dll
2015-05-12 21:09 - 2015-05-12 21:21 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\PrimoPDF
2015-05-12 21:06 - 2015-05-12 21:06 - 00001151 _____ () C:\Users\Public\Desktop\PrimoPDF - Drop Files Here to Convert!.lnk
2015-05-12 21:06 - 2015-05-12 21:06 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PrimoPDF
2015-05-12 21:06 - 2015-05-12 21:06 - 00000000 ____D () C:\Program Files (x86)\Nitro PDF
2015-05-12 21:06 - 2011-02-28 23:37 - 00095008 _____ () C:\Windows\system32\Primomonnt.dll
2015-05-12 21:05 - 2015-05-12 21:05 - 07549704 _____ () C:\Users\Duncan MacInnes\Downloads\InternationalPrimoPDF.exe
2015-05-12 15:05 - 2015-05-12 15:05 - 00304104 _____ () C:\Windows\Minidump\051215-12687-01.dmp
2015-05-11 21:01 - 2015-05-21 16:28 - 00000440 _____ () C:\Windows\system32\Drivers\etc\hosts.ics
2015-05-10 19:41 - 2015-05-10 19:41 - 01914696 _____ (Link64 GmbH) C:\Users\Duncan MacInnes\Downloads\VideoDownloaderUltimate_win_installer.exe
2015-04-27 09:47 - 2015-04-27 09:47 - 00000000 ____D () C:\Users\Duncan MacInnes\Downloads\pics
2015-04-27 09:44 - 2015-04-27 09:45 - 13697424 _____ () C:\Users\Duncan MacInnes\Downloads\pics.zip
2015-04-21 08:13 - 2015-04-21 08:13 - 00303800 _____ () C:\Windows\Minidump\042115-19281-01.dmp
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2015-05-21 16:29 - 2014-10-28 21:18 - 02022727 _____ () C:\Windows\WindowsUpdate.log
2015-05-21 16:28 - 2014-11-21 16:06 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Local\HTC MediaHub
2015-05-21 16:28 - 2014-11-06 11:53 - 00000930 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-05-21 16:28 - 2012-07-26 08:22 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-05-21 16:27 - 2014-10-31 21:44 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2015-05-21 16:27 - 2014-10-31 20:51 - 00000000 ____D () C:\ProgramData\NVIDIA
2015-05-21 16:27 - 2012-07-26 06:26 - 00524288 ___SH () C:\Windows\system32\config\BBI
2015-05-21 16:18 - 2015-02-10 21:26 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\7-Zip
2015-05-21 16:18 - 2015-02-10 21:26 - 00000000 ____D () C:\Program Files (x86)\7-Zip
2015-05-21 16:13 - 2012-07-26 08:28 - 00848230 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-05-21 16:02 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\system32\sru
2015-05-21 15:50 - 2014-11-06 21:11 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\FileZilla
2015-05-21 15:50 - 2014-11-02 14:55 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Local\Adobe
2015-05-21 11:22 - 2014-11-06 01:06 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\vlc
2015-05-21 10:59 - 2014-12-18 10:00 - 00000000 ____D () C:\Users\Duncan MacInnes\Documents\Community Action
2015-05-21 08:29 - 2014-12-06 18:16 - 00001456 _____ () C:\Users\Duncan MacInnes\AppData\Local\Adobe Save for Web 13.0 Prefs
2015-05-20 23:11 - 2012-07-26 08:21 - 00902502 _____ () C:\Windows\setupact.log
2015-05-20 11:34 - 2014-11-06 11:53 - 00000934 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-05-20 10:37 - 2014-11-02 15:15 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-05-19 09:36 - 2014-11-04 18:23 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\Skype
2015-05-17 17:14 - 2014-11-06 21:28 - 00000600 _____ () C:\Users\Duncan MacInnes\AppData\Local\PUTTY.RND
2015-05-17 17:09 - 2015-04-13 14:07 - 06420600 _____ (Tim Kosse) C:\Users\Duncan MacInnes\Downloads\FileZilla_3.10.3_win64-setup.exe
2015-05-17 09:29 - 2014-11-06 11:53 - 00003906 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-05-17 09:29 - 2014-11-06 11:53 - 00003670 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-05-15 10:27 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\rescache
2015-05-15 08:28 - 2014-11-06 11:56 - 00002183 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-05-14 10:01 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\AUInstallAgent
2015-05-14 08:16 - 2014-11-02 14:57 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2015-05-14 07:59 - 2015-03-24 09:27 - 05044552 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-05-14 07:56 - 2012-07-26 08:53 - 00000000 ____D () C:\Program Files\Windows Journal
2015-05-14 07:56 - 2012-07-26 06:38 - 00000000 ____D () C:\Windows\system32\AdvancedInstallers
2015-05-14 07:54 - 2014-11-05 22:04 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2015-05-14 07:54 - 2014-10-28 20:39 - 00044470 _____ () C:\Windows\PFRO.log
2015-05-13 11:10 - 2014-11-04 17:05 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-05-13 11:10 - 2012-07-26 08:59 - 00000000 ____D () C:\Windows\CbsTemp
2015-05-13 11:09 - 2014-10-31 21:35 - 00002182 _____ () C:\Windows\epplauncher.mif
2015-05-13 11:09 - 2014-10-31 21:35 - 00002135 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\System Center Endpoint Protection.lnk
2015-05-13 11:08 - 2014-10-31 21:35 - 00000000 ____D () C:\Program Files\Microsoft Security Client
2015-05-13 11:08 - 2014-10-31 21:35 - 00000000 ____D () C:\Program Files (x86)\Microsoft Security Client
2015-05-13 11:08 - 2012-07-26 09:12 - 00000000 ___HD () C:\Windows\ELAMBKUP
2015-05-13 11:08 - 2012-07-26 06:26 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2015-05-13 10:02 - 2014-11-02 15:22 - 00000000 ____D () C:\Windows\system32\MRT
2015-05-13 09:54 - 2014-11-02 15:22 - 140425016 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-05-13 09:51 - 2014-11-05 22:04 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-05-13 09:50 - 2014-11-05 22:04 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2015-05-12 21:06 - 2011-02-10 05:03 - 00000326 _____ () C:\Windows\primopdf.ini
2015-05-12 15:05 - 2014-12-07 19:19 - 604815904 _____ () C:\Windows\MEMORY.DMP
2015-05-12 15:05 - 2014-12-07 19:19 - 00000000 ____D () C:\Windows\Minidump
2015-05-11 21:01 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\system32\NDF
2015-05-05 18:49 - 2014-11-04 10:45 - 00792032 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-05-05 18:49 - 2014-11-04 10:45 - 00177632 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-05-04 20:55 - 2014-12-20 20:42 - 00000000 ____D () C:\xampp
2015-05-04 20:05 - 2015-04-07 21:07 - 00000000 ____D () C:\Users\Duncan MacInnes\Documents\Old hard drive
2015-04-27 14:02 - 2014-12-23 01:26 - 00000000 ____D () C:\Users\Duncan MacInnes\AppData\Roaming\Audacity
2015-04-27 10:28 - 2015-02-26 20:28 - 00000000 ____D () C:\Users\Duncan MacInnes\Desktop\Stove
2015-04-27 00:07 - 2014-11-04 18:23 - 00000000 ____D () C:\ProgramData\Skype
 
==================== Files in the root of some directories =======
 
2014-12-06 18:16 - 2015-05-21 08:29 - 0001456 _____ () C:\Users\Duncan MacInnes\AppData\Local\Adobe Save for Web 13.0 Prefs
2014-10-30 14:41 - 2014-10-31 21:27 - 0000000 _____ () C:\Users\Duncan MacInnes\AppData\Local\Driver_LOM_8161Present.flag
2014-11-06 21:28 - 2015-05-17 17:14 - 0000600 _____ () C:\Users\Duncan MacInnes\AppData\Local\PUTTY.RND
 
Some files in TEMP:
====================
C:\Users\Duncan MacInnes\AppData\Local\Temp\nvSCPAPI.dll
C:\Users\Duncan MacInnes\AppData\Local\Temp\nvStInst.exe
C:\Users\Duncan MacInnes\AppData\Local\Temp\paint.net.4.0.3.install.exe
C:\Users\Duncan MacInnes\AppData\Local\Temp\paint.net.4.0.5.install.exe
C:\Users\Duncan MacInnes\AppData\Local\Temp\Quarantine.exe
C:\Users\Duncan MacInnes\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Duncan MacInnes\AppData\Local\Temp\sqlite3.dll
C:\Users\Duncan MacInnes\AppData\Local\Temp\vdu_uninstall_12268d9.exe
C:\Users\Duncan MacInnes\AppData\Local\Temp\xmlUpdater.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-05-10 08:33
 
==================== End of log ============================

Has all this started recently? There is a file in your downloads folder called VideoDownloaderUltimate that appeared on May 10th.

Although it doesn’t appear in the installed programs list, it has permission to bypass your Firewall. Can you let me know the situation regarding this program as it has a dubious reputation. See here and here.

Uninstall/Reinstall Google Chrome

You have a couple of bad entries that are not dealt with properly with our tools and the best way to get rid of them is to uninstall/re-install Chrome.

First save all your bookmarks/favourites.

  • open Chrome, click on the 3 bars in the top right hand corner, select Bookmarks and then Bookmarks Manager
  • click on Organise and then select Export Bookmarks to HTML file, then choose Desktop to save it
  • again, click on the three bars in the top right hand corner and select Settings
  • in the list of Settings under “Sign in” click on Disconnect your Google Account
  • in the text of the next window click on “Google Dashboard” then, at the “Chrome sync” screen, click on Stop and Clear at the bottom
  • a box will open and ask for confirmation, click on OK (wait for this to complete before doing the next step)
  • when confirmation appears close that page and then click on Disconnect account
  • shut Google Chrome, click on Start > Control Panel > Programs and Features (or Add/Remove Programs in XP) and uninstall Google Chrome. Select Everything for removal if asked.

Reboot the system and then reinstall Google Chrome from here

Repeat the process to reinstate your bookmarks by going to Bookmarks > Bookmarks Manager > Organise and select Import Bookmarks.

===================================================

Download Malwarebytes-Anti-Malware

Click here.
 

  • double-click mbam-setup.exe and follow the prompts to install the program – (Note: Vista & Windows 7 users, please right-click and select “Run as Administrator”)
  • select the “Scan” tab at the top
  • there are three scan types; choose Threat Scan, then click on Scan
  • when the scan is complete, if no malicious items are found you can close the program
  • if malicious items are found be sure that everything is checked and click Quarantine
  • when removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • the log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • copy and paste the contents of that report in your next reply and exit MBAM.

NOTE: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Log to include with the next post:

Mbam.txt

 

 

Have to go out now so won't be able to reply for a while.

Nina

Hi Duncan

 

I think you have another version of Notepad set as your default for .txt files which is not helpful as I am having to open them in an HTML editor.

However, Malwarebytes showed a couple of entries that weren't deleted. Please can you run Malwarebytes again and be sure that everything found is checked and then click Quarantine. When the log is produced, choose to open it in the default Notepad program and post it here, not attach it.

 

Thanks

 

Nina
 

Hi Nina,

 

posted below. As an example of the behaviour I'm talking about, I started to write this message and then the page froze, I couldn't write or paste into the message. This lasted a few minutes and now I'm back able to interact.

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 22/05/2015
Scan Time: 09:14:53
Logfile: 
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.21.04
Rootkit Database: v2015.05.16.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Duncan MacInnes
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 415710
Time Elapsed: 8 min, 22 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.Conduit.A, C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: (), Bad: ({"extensions":{"settings":{"aapocclcgogkmnckokdopfmhonfmgoek":{"ack_external":true,"active_permissions":{"api":[],"manifest_permissions":[]},"app_launcher_ordinal":"zs","commands":{},"content_settings":[],"creation_flags":137,"events":[],"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":[],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13076702088978432","lastpingday":"13076751603148199","location":1,"manifest":{"api_console_project_id":"889782162350","app":{"launch":{"local_path":"main.html"}},"container":"GOOGLE_DRIVE","current_locale":"en_US","default_locale":"en_US","description":"Create and edit presentations ","icons":{"128":"icon_128.png","16":"icon_16.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDLOGW2Hoztw8m2z6SmCjm7y4Oe2o6aRqO+niYKCXhZab572by7acqFIFF0On3e3a967SwNijsTx2n+7Mt3KqWzEKtnwUZqzHYSsdZZK64vWIHIduawP0EICWRMf2RGIBEdDC6I1zErtcDiSrJWeRlnb0DHWXDXlt1YseM7RiON9wIDAQAB","manifest_version":2,"name":"Google Slides","offline_enabled":true,"update_url":"https://clients2.google.com/service/update2/crx","version":"0.9"},"page_ordinal":"n","path":"aapocclcgogkmnckokdopfmhonfmgoek\\0.9_0","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":true,"was_installed_by_oem":false},"ahfgeienlihckogmohjhadlkjgocpleb":{"active_permissions":{"api":["management","system.display","system.storage","webstorePrivate","system.cpu","system.memory","system.network"],"manifest_permissions":[]},"app_launcher_ordinal":"h","commands":{},"content_settings":[],"creation_flags":1,"events":[],"extension_can_script_all_urls":true,"from_bookmark":false,"from_webstore":false,"incognito_content_settings":[],"incognito_preferences":{},"install_time":"13076702076666009","location":5,"manifest":{"app":{"launch":{"web_url":"https://chrome.google.com/webstore"},"urls":["https://chrome.google.com/webstore"]},"description":"Discover great apps, games, extensions and themes for Google Chrome.","icons":{"128":"webstore_icon_128.png","16":"webstore_icon_16.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCtl3tO0osjuzRsf6xtD2SKxPlTfuoy7AWoObysitBPvH5fE1NaAA1/2JkPWkVDhdLBWLaIBPYeXbzlHp3y4Vv/4XG+aN5qFE3z+1RU/NqkzVYHtIpVScf3DjTYtKVL66mzVGijSoAIwbFCC3LpGdaoe6Q1rSRDp76wR6jjFzsYwQIDAQAB","name":"Web Store","permissions":["webstorePrivate","management","system.cpu","system.display","system.memory","system.network","system.storage"],"version":"0.2"},"page_ordinal":"n","path":"C:\\Program Files (x86)\\Google\\Chrome\\Application\\43.0.2357.65\\resources\\web_store","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"aohghmighlieiainnegkcijnfilokake":{"ack_external":true,"active_permissions":{"api":[],"manifest_permissions":[]},"app_launcher_ordinal":"w","commands":{},"content_settings":[],"creation_flags":137,"events":[],"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":[],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13076702085667058","lastpingday":"13076751603148199","location":1,"manifest":{"api_console_project_id":"619683526622","app":{"launch":{"local_path":"main.html"}},"container":"GOOGLE_DRIVE","current_locale":"en_US","default_locale":"en_US","description":"Create and edit documents ","icons":{"128":"icon_128.png","16":"icon_16.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDJhLK6fk/BWTEvJhywpk7jDe4A2r0bGXGOLZW4/AdBp3IiD9o9nx4YjLAtv0tIPxi7MvFd/GUUbQBwHT5wQWONJj1z/0Rc2qBkiJA0yqXh42p0snuA8dCfdlhOLsp7/XTMEwAVasjV5hC4awl78eKfJYlZ+8fM/UldLWJ/51iBQwIDAQAB","manifest_version":2,"name":"Google 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Anti-Malware
www.malwarebytes.org
 
Scan Date: 22/05/2015
Scan Time: 09:14:53
Logfile: 
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.21.04
Rootkit Database: v2015.05.16.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Duncan MacInnes
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 415710
Time Elapsed: 8 min, 22 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.Conduit.A, C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: (), Bad: ({"extensions":{"settings":{"aapocclcgogkmnckokdopfmhonfmgoek":{"ack_external":true,"active_permissions":{"api":[],"manifest_permissions":[]},"app_launcher_ordinal":"zs","commands":{},"content_settings":[],"creation_flags":137,"events":[],"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":[],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13076702088978432","lastpingday":"13076751603148199","location":1,"manifest":{"api_console_project_id":"889782162350","app":{"launch":{"local_path":"main.html"}},"container":"GOOGLE_DRIVE","current_locale":"en_US","default_locale":"en_US","description":"Create and edit presentations 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,[82c6fd9992f8c670e474c6a1a75f28d8]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 22/05/2015
Scan Time: 09:14:53
Logfile: 
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.21.04
Rootkit Database: v2015.05.16.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Duncan MacInnes
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 415710
Time Elapsed: 8 min, 22 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.Conduit.A, C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: (), Bad: ({"extensions":{"settings":{"aapocclcgogkmnckokdopfmhonfmgoek":{"ack_external":true,"active_permissions":{"api":[],"manifest_permissions":[]},"app_launcher_ordinal":"zs","commands":{},"content_settings":[],"creation_flags":137,"events":[],"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":[],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13076702088978432","lastpingday":"13076751603148199","location":1,"manifest":{"api_console_project_id":"889782162350","app":{"launch":{"local_path":"main.html"}},"container":"GOOGLE_DRIVE","current_locale":"en_US","default_locale":"en_US","description":"Create and edit presentations 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,[82c6fd9992f8c670e474c6a1a75f28d8]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 22/05/2015
Scan Time: 09:14:53
Logfile: 
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.21.04
Rootkit Database: v2015.05.16.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Duncan MacInnes
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 415710
Time Elapsed: 8 min, 22 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.Conduit.A, C:\Users\Duncan MacInnes\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: (), Bad: ({"extensions":{"settings":{"aapocclcgogkmnckokdopfmhonfmgoek":{"ack_external":true,"active_permissions":{"api":[],"manifest_permissions":[]},"app_launcher_ordinal":"zs","commands":{},"content_settings":[],"creation_flags":137,"events":[],"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":[],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"initial_keybindings_set":true,"install_time":"13076702088978432","lastpingday":"13076751603148199","location":1,"manifest":{"api_console_project_id":"889782162350","app":{"launch":{"local_path":"main.html"}},"container":"GOOGLE_DRIVE","current_locale":"en_US","default_locale":"en_US","description":"Create and edit presentations 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,[82c6fd9992f8c670e474c6a1a75f28d8]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)&ctid=CT3282134&SearchSource=48","http://www.searchnu.com/102"]},"sync":{"remaining_rollback_tries":0}}),,[82c6fd9992f8c670e474c6a1a75f28d8]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

Goodness knows how that log ended up looking like that. Please make sure you save the logs as .txt files.

 

There was one "File" entry found but you didn't fix it. Please run Mbam again and be sure that everything found is checked and then click Quarantine. Remember to save the resulting log as a .txt file.

 

When it has finished, please post the log.

I think the latest version of Mbam for x64 might have some changes? No txt file pops up. You get the option to 'save results' as txt or copy to clipboard. I did the latter. I'll run it again. :)

Open Malwarebytes, click on History > Application Logs. Open the last scan by double-clicking on it. At the bottom of that window are two options, "Copy to clipboard" and "Export"

Select "Copy to clipboard"; that copies the full log to the windows clipboard, so in your reply, right click in the text field and select "Paste", (or press Ctrl+V).

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 22/05/2015
Scan Time: 09:25:29
Logfile: 
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.21.04
Rootkit Database: v2015.05.16.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Duncan MacInnes
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 415800
Time Elapsed: 7 min, 12 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
I'm away for the rest of the day. Thanks for your help so far!

 

No problem. Pity I didn't catch you a bit earlier as this next scan could have run in your absence.

 

 

The Malwarebytes log showed signs of a couple of well-known nuisances but seems that you got rid of them.

Let’s run an online scan to see if that shows up anything and if you still have problems, we’ll search your computer for remnants of the bad entries.


Run ESET Online Scan

Note: This may take a long time so please be patient.

IMPORTANT Please make sure you uncheck the box next to Remove found threats. Eset will detect anything that looks even slightly suspicious, which could include legitimate program files. If you do not uncheck the box, Eset will automatically remove all suspicious files which could leave some of your software inoperable.

Note: You can use Internet Explorer, FireFox or  Chrome for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Hold down Control and click on the following link to open ESET OnlineScan in a new window.

ESET OnlineScan

  • click the Eset online Scanner button
  • for alternate browsers only: (Microsoft Internet Explorer users can skip these steps)


    o    click on esetinstaller.exe to download the ESET Smart Installer. Save it to your desktop.
    o    double click on the Eset installer icon on your desktop.
     

  • check Yes, I accept the Terms of Use
  • click the Start button
  • accept any security warnings from your browser
  • check Enable detection of potentially unwanted applications
  • click Advanced settings and select the following:


    o    scan archives
    o    scan for potentially unsafe applications
    o    enable Anti-Stealth technology


    Note: Do not check Remove found threats
     

  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • when the scan completes, push List of found threats
  • push Export to Text file and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.


    Note - if ESET doesn't find any threats, no report will be created.
     

  • push the back button.
  • push Finish

When the scan is complete:

If no threats were found:
 


o    put a checkmark in "Uninstall application on close"
o    close program
o    report to me that nothing was found

If threats were found:

 


o    click on "list of threats found"
o    click on "export to text file" and save it as ESET results and save to the desktop
o    Click on back
o    put a checkmark in "Uninstall application on close"
o    click on finish
o    close program
o    copy and paste the report here.
 

Nina

 

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