My children's computer is very infected.
They use Firefox as their browser and Yahoo has set itself up as the homepage. I can't get it to change to another homepage through the normal methods. They've been plagued with pop-ups despite having AdBlock Plus and AdBlock Plus Pop Up Addon installed. There are blue links and underlines on everything!
AVG is set up to run once a day. Malwarebytes is supposed to be run weekly, but I suspect that hasn't happened as regularly as it should.
When I was informed about the problem, I ran AVG, Malwarebytes, and SuperAntiSpyware to little good.
So here I am…I need help please.
I've run the aswMBR, but it keeps stopping. Below is what I have…
Thank you for your help.
Clstlg
aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-04-23 15:02:25
—————————–
15:02:25.917 OS Version: Windows x64 6.2.9200
15:02:25.918 Number of processors: 4 586 0x1001
15:02:25.919 ComputerName: GOODWINPC UserName: Goodwin
15:02:29.517 Initialize success
15:02:29.588 VM: initialized successfully
15:02:29.589 VM: Amd CPU supported
15:11:08.019 AVAST engine defs: 15042301
15:14:48.683 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000032
15:14:48.685 Disk 0 Vendor: ST2000DM001-1CH164 HP33 Size: 1907729MB BusType: 11
15:14:48.790 Disk 0 MBR read successfully
15:14:48.792 Disk 0 MBR scan
15:14:48.796 Disk 0 unknown MBR code
15:14:48.798 Disk 0 Partition 1 00 EE GPT 1907729 MB offset 1
15:14:48.826 Disk 0 scanning C:\windows\system32\drivers
15:14:59.961 Service scanning
15:15:19.599 Modules scanning
15:15:19.605 Disk 0 trace - called modules:
15:15:19.620 ntoskrnl.exe CLASSPNP.SYS disk.sys storport.sys hal.dll storahci.sys
15:15:19.625 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8008081060]
15:15:19.629 3 CLASSPNP.SYS[fffff88001001e0a] -> nt!IofCallDriver -> \Device\00000032[0xfffffa80076187f0]
15:15:21.111 AVAST engine scan C:\windows
15:15:23.603 AVAST engine scan C:\windows\system32
15:18:11.832 AVAST engine scan C:\windows\system32\drivers
15:18:28.585 AVAST engine scan C:\Users\Goodwin
15:42:15.644 File: C:\Users\Goodwin\AppData\Local\Temp\nsh988.tmp\spext.dll **INFECTED** Win32:Adware-BIY [PUP]
15:56:15.572 Disk 0 statistics 5190429/0/0 @ 1.58 MB/s
15:56:15.577 Scan stopped
15:56:20.822 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000032
15:56:20.826 Disk 0 Vendor: ST2000DM001-1CH164 HP33 Size: 1907729MB BusType: 11
15:56:20.935 Disk 0 MBR read successfully
15:56:20.940 Disk 0 MBR scan
15:56:20.947 Disk 0 unknown MBR code
15:56:20.976 Disk 0 Partition 1 00 EE GPT 1907729 MB offset 1
15:56:21.021 Disk 0 scanning C:\windows\system32\drivers
15:56:21.025 Service scanning
15:56:44.450 Modules scanning
15:56:44.457 Disk 0 trace - called modules:
15:56:44.489 ntoskrnl.exe CLASSPNP.SYS disk.sys storport.sys hal.dll storahci.sys
15:56:44.493 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8008081060]
15:56:44.497 3 CLASSPNP.SYS[fffff88001001e0a] -> nt!IofCallDriver -> \Device\00000032[0xfffffa80076187f0]
15:56:46.363 AVAST engine scan C:\windows
15:57:44.551 Disk 0 statistics 5238650/0/0 @ 1.54 MB/s
15:57:44.559 Scan stopped
15:57:50.854 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000032
15:57:50.858 Disk 0 Vendor: ST2000DM001-1CH164 HP33 Size: 1907729MB BusType: 11
15:57:50.959 Disk 0 MBR read successfully
15:57:50.962 Disk 0 MBR scan
15:57:50.968 Disk 0 unknown MBR code
15:57:50.977 Disk 0 Partition 1 00 EE GPT 1907729 MB offset 1
15:57:51.024 Disk 0 scanning C:\windows\system32\drivers
15:57:51.028 Service scanning
15:58:12.175 Modules scanning
15:58:12.184 Disk 0 trace - called modules:
15:58:12.221 ntoskrnl.exe CLASSPNP.SYS disk.sys storport.sys hal.dll storahci.sys
15:58:12.225 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8008081060]
15:58:12.229 3 CLASSPNP.SYS[fffff88001001e0a] -> nt!IofCallDriver -> \Device\00000032[0xfffffa80076187f0]
15:58:13.987 AVAST engine scan C:\windows
16:03:12.165 AVAST engine scan C:\windows\system32
16:07:10.991 AVAST engine scan C:\windows\system32\drivers
16:07:28.912 AVAST engine scan C:\Users\Goodwin
16:13:13.832 Disk 0 MBR has been saved successfully to "C:\Users\Goodwin\Desktop\MBR.dat"
16:13:13.839 The log file has been saved successfully to "C:\Users\Goodwin\Desktop\aswMBR.txt"