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Spyware / Malware / Virus Removal

Slow PC Problem [Solved]

17 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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sorry worrying again. could it be a big problem with my operating system or just a small thing that needs fixing?

 

What should i do with the delfix, tdsskiller, JRT and combofix on my desktop?

Yes, you can drag them all to the trash

 

This will remove Combofix, if it does not you can drag it to trash as well

 

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:
ComboFix /Uninstall  
 
Make sure you have an internet connection as ESET needs to update its database, disable Avast and Comodo and then run ESET, just so you know I have seen this run in an hour or so on some systems and on others a few hours so take your time, I will be away most of the day and returning late this afternoon

I double clicked to start and it told me an anti virus program is still running. Comodo is off and gone from the tray, avast is in the tray but with a red X over it. could it be windows firewall? or should i just run the scan?

The above link tells me to do what i have been doing. Both Avast and Comodo are showing up. I disabled Comodo and pressed exit, it went from the tray. Avast i disabled until the computer is restarted and the red X appears in the tray.

 

[external image: 2i6o0hf.jpg]

 

 

Followed instructions and hopefully have everything ticked correctly (do i?) but it doesn't say to

 

Enable/disable detection of potentially unwanted applications

 

[external image: 312ck9c.jpg]

I've had the scan on now for 3 hours, i had no idea it would take this long. it's nearing 2am and it's only at 93% complete. Need sleep and i have to turn the computer off.

 

The only time i'll get to leave the PC on for 3-4 hours is saturday, just letting you know so this thread isn't closed. apologies for another delay.

Thats fine, I have seen it run on some systems in an hour or so and others it may take the better part of the day, depends on your system and how many programs you have installed and also the size of your hard drive


  • When the scan completes, push [external image: esetListThreats.png]
  • Push [external image: esetExport.png], and save the file to your desktop using a unique name, such as
ESETScan. Include the contents of this report in your next reply.
  • Push the [external image: esetBack.png] button.
  • Push [external image: esetFinish.png]
Please make sure you include the following items in your next post:
The log that was produced after running ESET Online Scanner.

 

 

None of this seems possible. the scan ended and this is what was shown

 

[external image: dhqoLVsi.jpg]

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