I am trying to connect bluetooth dongle (adaptor) to my laptop (with Win7). I already have integrated bluetooth on my laptop but I have turned it off to check if this bluetooth dongle works with my laptop. When I plug dongle in my laptop, device drivers start getting installed automatically. Many of the Bluetooth Peripheral Device drivers are not getting installed. They are failing with the error "No driver found" (please check attached screenshot). Please help me in getting this dongle installed properly so that I can use this dongle for bluetooth (instead of integrated one) transfer.
Note: This bluetooth dongle is working with my desktop perfectly (with Win 8.1)
I'll need more information in order to assist you with this issue. Follow the instructions below. Also, is it possible to have the brand and model names of the USB dongle that you are using?
[external image: 3Al62Pm.png]MiniToolBox
Download MiniToolBox and move the executable file to your Desktop;
Execute MiniToolBox and check the following options:
List Installed Programs;
List Last 10 Event Viewer Errors;
List Devices - Only Problems;
List Users, Partitions and Memory size; [external image: wNeKMCX.png]
Once this is done, click on Go and wait for the scan to complete;
Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
Thanks for trying to resolve the issue that I am facing. I dont know the model and brand of the bluetooth dongle. Is there any way to know that?
Log:
MiniToolBox by Farbar Version: 09-03-2015
Ran by [removed] (administrator) on 10-04-2015 at 02:01:07
Running from "C:\Users\VIJAY\Desktop"
Microsoft Windows 7 Home Basic Service Pack 1 (X86)
Model: Compaq Presario CQ40 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
Error: (04/08/2015 11:57:21 AM) (Source: RasClient) (User: )
Description: CoId={160F81D0-8C0F-48A8-9CB4-62443EA30E73}: The user VIJAY-PC\VIJAY dialed a connection named RELIANCE which has failed. The error code returned on failure is 720.
Error: (04/08/2015 11:19:51 AM) (Source: RasClient) (User: )
Description: CoId={A129F39F-24A9-4042-A44F-EAFE74A60445}: The user VIJAY-PC\VIJAY dialed a connection named RELIANCE which has failed. The error code returned on failure is 720.
Error: (04/08/2015 02:30:37 AM) (Source: RasClient) (User: )
Description: CoId={981E8EAA-6F3E-460A-9BA0-B097084206FF}: The user VIJAY-PC\VIJAY dialed a connection named RELIANCE which has failed. The error code returned on failure is 797.
Error: (04/08/2015 01:20:34 AM) (Source: RasClient) (User: )
Description: CoId={FB7AEC5B-800B-4E1A-A5E8-3CC9FE758CF0}: The user VIJAY-PC\VIJAY dialed a connection named RELIANCE which has failed. The error code returned on failure is 720.
Error: (04/08/2015 01:19:04 AM) (Source: RasClient) (User: )
Description: CoId={E710AC9E-4E30-451A-966D-289DB483BBD0}: The user VIJAY-PC\VIJAY dialed a connection named RELIANCE which has failed. The error code returned on failure is 720.
Error: (04/08/2015 01:18:18 AM) (Source: RasClient) (User: )
Description: CoId={FC8B0E97-6EBF-47CC-906E-FDFAC4A811B6}: The user VIJAY-PC\VIJAY dialed a connection named RELIANCE which has failed. The error code returned on failure is 720.
Error: (04/10/2015 01:42:06 AM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Error: (04/10/2015 01:41:31 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.
Error: (04/09/2015 00:25:14 AM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Error: (04/09/2015 00:24:34 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.
Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Device ID: BTHENUM\{84A1E9B8-12BA-4A9C-8AB0-A43784E0D149}_LOCALMFG&0000\7&315961C8&0&000000000000_00000053
Problem: : This device is not configured correctly. (Code1)
Resolution: You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
In the device properties dialog box, click the "Driver" tab, and then click "Update Driver" to start the "Hardware Update Wizard". Follow the instructions to update the driver. If updating the driver does not work, see your hardware documentation for more information.
Name: Bluetooth Hands-free Audio
Description: Bluetooth Hands-free Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: btwaudio
Device ID: BTHENUM\{24DF01A9-3E4F-4C9F-9F66-5AA8AB14F8F4}_LOCALMFG&0000\7&315961C8&0&000000000000_00000053
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Name: Bluetooth L2CAP Interface
Description: Bluetooth L2CAP Interface
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwl2cap
Device ID: BTHENUM\{6E0C8F4C-D928-4852-B6B2-F0F0E0D126FA}_LOCALMFG&0000\7&315961C8&0&000000000000_00000053
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Percentage of memory in use: 44%
Total physical RAM: 3038.96 MB
Available physical RAM: 1699.03 MB
Total Pagefile: 6076.21 MB
Available Pagefile: 4257.83 MB
Total Virtual: 2047.88 MB
Available Virtual: 1938.81 MB
It should be written on it, or on the box in which it came when you purchased it. Is it possible for you to give me your full model name for your laptop? Compaq Presario CQ40-XXXYY (X being number, and Y letter). It should be written under the laptop or under the battery.
Nothing is written on the dongle. It came without box. I guess it is local. Can we get the manufacturer name or model number when I connect it to the laptop?
Yes, we can. If you find it in the Device Manager, right-click on it and select Properties. From there, go to the Details tab and select Hardware Ids in the drop down list. Copy and paste the first line that come up here.
This isn't your USB dongle. Unplug it, then go in your Device Manager and look under Bluetooth or even Network Adapter while plugging it back in, and see what device appears. It'll be it.
I have disabled native bluetooth and WLAN of the laptop, inserted the bluetooth dongle and then followed the steps:
MiniToolBox by Farbar Version: 09-03-2015
Ran by [removed] (administrator) on 17-04-2015 at 10:51:20
Running from "C:\Users\VIJAY\Desktop"
Microsoft Windows 7 Home Basic Service Pack 1 (X86)
Model: Compaq Presario CQ40 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANBH\0000
Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Description: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_7010103C&REV_07\3&21436425&0&00
Name: Vodafone Mobile Broadband Network Adapter (ZTE)
Description: Vodafone Mobile Broadband Network Adapter (ZTE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Vodafone (ZTE)
Service: vodafone_zte_cdc_ecm
Device ID: USBCDCECM\VID_19D2&PID_1176&MI_08\01-6_336389FA_2_0008
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard Development Company, L.P.
Service: i8042prt
Device ID: ACPI\PNP0303\4&262978A1&0
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_174F&PID_5216\STK00001
Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&26D3151&0&01
Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANIP\0000
Name: Microsoft Bluetooth Enumerator
Description: Microsoft Bluetooth Enumerator
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthEnum
Device ID: BTH\MS_BTHBRB\6&24CEE3DE&0&1
Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD
Device ID: ROOT\LEGACY_AFD\0000
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&5A19E24&0
Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy
Device ID: ROOT\LEGACY_NSIPROXY\0000
Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr
Device ID: ROOT\LEGACY_MOUNTMGR\0000
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT5
Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: ACPI\PNP0A08\2&DABA3FF&2
Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANIPV6\0000
Name: Vodafone Mobile Broadband Secondary Port (ZTE) (COM6)
Description: Vodafone Mobile Broadband Secondary Port (ZTE)
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: Vodafone (ZTE)
Service: vodafone_zte_cdc_acm
Device ID: USB\VID_19D2&PID_1176&MI_02\6&336389FA&2&0002
Name: HP Webcam 101
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Device ID: USB\VID_174F&PID_5216&MI_00\6&5725315&0&0000
Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_7010103C&REV_02\4&139BFAC0&0&00E3
Name: Bluetooth Hands-free Audio
Description: Bluetooth Hands-free Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: btwaudio
Device ID: BTHENUM\{24DF01A9-3E4F-4C9F-9F66-5AA8AB14F8F4}_LOCALMFG&0000\7&4B5DF15&0&000000000000_00000053
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&FCDAA4F&0
Name: Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929
Description: Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msahci
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_7010103C&REV_03\3&21436425&0&FA
Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv
Device ID: ROOT\LEGACY_MPSDRV\0000
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Description: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_7010103C&REV_03\3&21436425&0&D7
Name: Mobile Intel(R) 4 Series Chipset PCI Express Root Port - 2A41
Description: Mobile Intel(R) 4 Series Chipset PCI Express Root Port - 2A41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_7010103C&REV_07\3&21436425&0&08
Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0B00\4&262978A1&0
Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe
Device ID: ROOT\MS_PPPOEMINIPORT\0000
Name: Intel RAID Controller Windows 7
Description: Intel RAID Controller Windows 7
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: iaStorV
Device ID: ROOT\LEGACY_IASTORV\0000
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&2331751D&0
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT6
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\4&262978A1&0
Name: Vodafone Mobile Broadband Audio Port (ZTE) (COM7)
Description: Vodafone Mobile Broadband Audio Port (ZTE)
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: Vodafone (ZTE)
Service: vodafone_zte_cdc_acm
Device ID: USB\VID_19D2&PID_1176&MI_04\6&336389FA&2&0004
Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\ACPI0003\2&DABA3FF&2
Name: Symantec Eraser Control driver
Description: Symantec Eraser Control driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: eeCtrl
Device ID: ROOT\LEGACY_EECTRL\0000
Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport
Device ID: ROOT\MS_PPTPMINIPORT\0000
Name: Generic Bluetooth Radio
Description: Generic Bluetooth Radio
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Cambridge Silicon Radio Ltd.
Service: BTHUSB
Device ID: USB\VID_0A12&PID_0001\5&2F2539B4&0&2
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&3673289E&0
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{CAD656F1-F46D-11E3-B6F1-806E6F6E6963}#0000000000100000
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Description: Intel(R) ICH9 Family SMBus Controller - 2930
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_7010103C&REV_03\3&21436425&0&FB
Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_7010103C&REV_03\3&21436425&0&D8
Name: ATA Channel 0
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
Device ID: PCIIDE\IDECHANNEL\4&171289B1&0&0
Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C04\4&262978A1&0
Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp
Device ID: ROOT\MS_SSTPMINIPORT\0000
Name: Vodafone Mobile Broadband Diagnostics Port (ZTE) (COM9)
Description: Vodafone Mobile Broadband Diagnostics Port (ZTE)
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: Vodafone (ZTE)
Service: vodafone_zte_cdc_acm
Device ID: USB\VID_19D2&PID_1176&MI_06\6&336389FA&2&0006
Name: Bluetooth Device (Personal Area Network) #2
Description: Bluetooth Device (Personal Area Network)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BthPan
Device ID: BTH\MS_BTHPAN\6&24CEE3DE&0&2
Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C09\1
Name: Symantec Real Time Storage Protection (PEL)
Description: Symantec Real Time Storage Protection (PEL)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SRTSPX
Device ID: ROOT\LEGACY_SRTSPX\0000
Name: Check Point Virtual Network Adapter For Endpoint VPN Client
Description: Check Point Virtual Network Adapter For Endpoint VPN Client
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Check Point
Service: vna_ap
Device ID: ROOT\NET\0000
Name: ATA Channel 1
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
Device ID: PCIIDE\IDECHANNEL\4&171289B1&0&1
Name: Microsoft Multi-Path Device Specific Module
Description: Microsoft Multi-Path Device Specific Module
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msdsm
Device ID: ROOT\LEGACY_MSDSM\0000
Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\PNP0C0A\1
Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
Device ID: ROOT\RDP_KBD\0000
Name: IP Network Address Translator
Description: IP Network Address Translator
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IPNAT
Device ID: ROOT\LEGACY_IPNAT\0000
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Description: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_7010103C&REV_03\3&21436425&0&E8
Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Description: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_7010103C&REV_03\3&21436425&0&E0
Name: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_23_-_INTEL(R)_CORE(TM)2_DUO_CPU_____T6600__@_2.20GHZ\_1
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{CAD656F1-F46D-11E3-B6F1-806E6F6E6963}#000000000C800000
Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0B\0
Name: Vodafone Mobile Broadband USB Modem (ZTE)
Description: Vodafone Mobile Broadband USB Modem (ZTE)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Vodafone (ZTE)
Service: vodafone_zte_ecm_enum
Device ID: USB\VID_19D2&PID_1176&MI_08\6&336389FA&2&0008
Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
Device ID: ROOT\RDP_MOU\0000
Name: ATA Channel 4
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
Device ID: PCIIDE\IDECHANNEL\4&171289B1&0&4
Name: RAS Async Adapter
Description: RAS Async Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: AsyncMac
Device ID: SW\{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC
Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0C\2&DABA3FF&2
Name: Zone Alarm Firewall Driver
Description: Zone Alarm Firewall Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: vsdatant
Device ID: ROOT\LEGACY_VSDATANT\0000
Name: Adaptec SAS/SATA-II RAID Windows Inbox Miniport Driver
Description: Adaptec SAS/SATA-II RAID Windows Inbox Miniport Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: arcsas
Device ID: ROOT\LEGACY_ARCSAS\0000
Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
Device ID: ROOT\SYSTEM\0000
Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pcw
Device ID: ROOT\LEGACY_PCW\0000
Name: ATA Channel 5
Description: IDE Channel
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi
Device ID: PCIIDE\IDECHANNEL\4&171289B1&0&5
Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0D\2&DABA3FF&2
Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: ROOT\UMBUS\0000
Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR
Device ID: USB\VID_19D2&PID_1176&MI_0A\6&336389FA&2&000A
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Description: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_7010103C&REV_03\3&21436425&0&E9
Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
Description: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_7010103C&REV_03\3&21436425&0&E2
Name: IDE Channel
Description: IDE Channel
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: atapi
Device ID: ROOT\LEGACY_ATAPI\0000
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{CAD656F1-F46D-11E3-B6F1-806E6F6E6963}#00000023D4A00000
Name: ACPI x86-based PC
Description: ACPI x86-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
Device ID: ROOT\ACPI_HAL\0000
Name: Vodafone USB SCSI CD-ROM USB Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Device ID: USBSTOR\CDROM&VEN_VODAFONE&PROD_USB_SCSI_CD-ROM&REV_0001\7&AD38F44&0&FB5B509232494189796EF10397DFB59940DDDEB7&0
Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Device ID: BTHENUM\{84A1E9B8-12BA-4A9C-8AB0-A43784E0D149}_LOCALMFG&0000\7&4B5DF15&0&000000000000_00000053
Name: Bluetooth Device (RFCOMM Protocol TDI) #2
Description: Bluetooth Device (RFCOMM Protocol TDI)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RFCOMM
Device ID: BTH\MS_RFCOMM\6&24CEE3DE&0&0
Name: Mobile Broadband Controller
Description: Mobile Broadband Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Vodafone (ZTE)
Service: vodafone_K3805-z_dc_enum
Device ID: ROOT\USB\0000
Name: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_23_-_INTEL(R)_CORE(TM)2_DUO_CPU_____T6600__@_2.20GHZ\_2
Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive
Device ID: ROOT\BLBDRIVE\0000
Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
Device ID: ACPI\PNP0C14\0
Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
Device ID: ROOT\COMPOSITEBUS\0000
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Description: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_7010103C&REV_03\3&21436425&0&EA
Name: Mobile Broadband Controller
Description: Mobile Broadband Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Vodafone (ZTE)
Service: vodafone_K3805-z_dc_enum
Device ID: ROOT\USB\0002
Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Description: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_7010103C&REV_03\3&21436425&0&E3
Name: Direct Application Launch Button
Description: Direct Application Launch Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C32\2
Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot
Device ID: ROOT\VDRVROOT\0000
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{CAD656F1-F46D-11E3-B6F1-806E6F6E6963}#0000004756400000
Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: Compbatt
Device ID: ROOT\COMPOSITE_BATTERY\0000
Name: hp DVD RW AD-7586H ATA Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Device ID: IDE\CDROMHP_DVD_RW_AD-7586H______________________KH04____\5&16DB8F0A&0&4.0.0
Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000
Device ID: ROOT\LEGACY_WDF01000\0000
Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0000\4&262978A1&0
Name: Direct Application Launch Button
Description: Direct Application Launch Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C32\7
Name: Hitachi HTS723232L9A360 ATA Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: IDE\DISKHITACHI_HTS723232L9A360_________________FC4OC60D\5&26278797&0&0.0.0
Name: Bluetooth L2CAP Interface
Description: Bluetooth L2CAP Interface
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwl2cap
Device ID: BTHENUM\{6E0C8F4C-D928-4852-B6B2-F0F0E0D126FA}_LOCALMFG&0000\7&4B5DF15&0&000000000000_00000053
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
Device ID: ROOT\MSSMBIOS\0000
Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0100\4&262978A1&0
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Description: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_7010103C&REV_03\3&21436425&0&D1
Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
Description: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci
Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_7010103C&REV_03\3&21436425&0&E5
Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn
Device ID: ROOT\MS_AGILEVPNMINIPORT\0000
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_19D2&PID_1176\FB5B509232494189796EF10397DFB59940DDDEB7
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT3
Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPREFMP
Device ID: ROOT\LEGACY_RDPREFMP\0000
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\THERMALZONE\THRM
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&223C17BA&0
Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS
Device ID: ROOT\LEGACY_CLFS\0000
Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0103\4&262978A1&0
Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp
Device ID: ROOT\MS_L2TPMINIPORT\0000
Name: SysPlant for NT
Description: SysPlant for NT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SysPlant
Device ID: ROOT\LEGACY_SYSPLANT\0000
Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
Device ID: ACPI_HAL\PNP0C08\0
Name: Bluetooth L2CAP Interface
Description: Bluetooth L2CAP Interface
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwl2cap
Device ID: BTHENUM\{6E0C8F4C-D928-4852-B6B2-F0F0E0D126FA}_LOCALMFG&0000\7&4B5DF15&0&000000000000_00000053
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Do you see it in your Device Manager? If so, right-click on it and select Update Drivers and pick the first option to let Windows automatically look for drivers.
It is not showing in Device Manager window. Please take a look at 3 attached screenshots of the full window. I tried to update drivers for Generic Bluetooth Radio also but it is saying that it has latest drivers installed, however, it is showing with yellow sign.