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Spyware / Malware / Virus Removal

Infected...Again! [Solved]

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #17

Ken,

 

Seems much better, but not perfect.  Some apps…especially Chrome, take a very long time to open.

 

Is there something else needed to be done?

 

Lytnup

Post #18

Lets try setting Chome back to its default state and see if it helps

 

  • Click the Chrome menu [external image: Clipboard01_zps2e55f676.jpg]on the browser toolbar.
  • Select Settings.
  • Scroll down to Show advanced settings…
  • Down on the bottom you will see an option for RESET BROWSER SETTINGS
  • Click on it and it will set Chome back to defaults
    • Post #19

    Ken,

     

    One other thing…are there any downsides to using Ad Block software?

     

    Also, could you recommend any software to help prevent this kind of thing happening again.  I have tried Mcafee, AWG, Symantec and others.

     

    Thanks,

     

    Chuck

    Lytnup

    Post #20

    Chuck , I run Adblock on both a Win 7 and Win 8.1 computer with no ill effect

     

    The basic rule of thumb is to have only one Anti Virus program running , its whats recommended by Microsoft, more than one is overkill and can severely hamper system performance, just have one, keep it updated and run regulars scans. I just read a survey about the best and worst AVs and Bit Defender came out as one of the best. I know from past experience that Norton can really gum up a machine. Never been a fan of McAfee either. You have AVG, its fine , if its the paid version than keep it if not you may want to think about uninstalling it and maybe going with Bit Defender, you can try there free version first to see if you like it

     http://www.bitdefender.com/solutions/free.html

     

    On my systems I also have the Pro Version of Malwarebytes, it blocks known bad sites from loading, its a great program, the cost is minimal but its up to you if you want to upgrade

     

     

    Double click on AdwCleaner.exe to run the tool again.
    •  
    • Click on the Uninstall button.
    • Click Yes when asked are you sure you want to uninstall.
    • Both AdwCleaner.exe, its folder and all logs will be removed.
     
     
     
    ==========================================================
     
     
    Please download DelFix and save the file to your Desktop.
     
    [external image: DelFix_zps139e2ea1.jpg]
     
    •  
    • Windows XP Double Click DelFix.exe to run the program. 
    • Windows Vista > Win 7 > Win 8 Right Click on DelFix.exe and select RUN AS ADMINISTRATOR 
    • Checkmark " Remove Disinfection Tools"
    • Click the Run button
     
     
    This will remove the specialised tools we used to clean your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually
     
     
     
    ==========================================================
     
     
     
    •  
    How did I get infected in the first place ?    
    Read these links and find out how to prevent getting infected again.
    • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
    • Grinler BleepingComputer
    • GeeksTo Go
    • Dslreports
     
     
     
    Safe Surfn
    Ken

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