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Spyware / Malware / Virus Removal

Windows PowerShell has stopped working. Trojan.Zbot Activity 15.

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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(3rd attempt to post; sorry if posted multiple times.)

Multiple occurrences of "Windows PowerShell has stopped working" and "Norton blocked an attack by: System Infected: Trojan.Zbot Activity 15." happen throughout the day, everyday.  I am PC literate and can (usually) follow specific instructions but am not a power user so I appreciate your patience with me.  Requested scan info pasted below.  Thank you in advance for your assistance.

 

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-01-23 11:19:54
—————————–
11:19:54.816    OS Version: Windows x64 6.2.9200
11:19:54.816    Number of processors: 4 586 0x3A09
11:19:54.816    ComputerName: ACA-SALES  UserName:
11:19:57.983    Initialize success
11:19:58.326    VM: initialized successfully
11:19:58.326    VM: Intel CPU BiosDisabled
11:35:01.844    AVAST engine defs: 15012300
11:38:11.644    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000044
11:38:11.644    Disk 0 Vendor: WDC_WD7500BPVT-24HXZT3 03.01A03 Size: 715404MB BusType: 11
11:38:11.754    Disk 0 MBR read successfully
11:38:11.754    Disk 0 MBR scan
11:38:11.754    Disk 0 unknown MBR code
11:38:11.769    Disk 0 Partition 1 00     EE          GPT           2097151 MB offset 1
11:38:11.794    Disk 0 scanning C:\windows\system32\drivers
11:38:22.139    Service scanning
11:38:25.202    Service BHDrvx64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20150106.001\BHDrvx64.sys **LOCKED** 5
11:38:28.046    Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys **LOCKED** 5
11:38:28.359    Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys **LOCKED** 5
11:38:31.062    Service IDSVia64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20150122.001\IDSvia64.sys **LOCKED** 5
11:38:35.875    Service NAVENG C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150122.039\ENG64.SYS **LOCKED** 5
11:38:36.078    Service NAVEX15 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150122.039\EX64.SYS **LOCKED** 5
11:38:51.580    Modules scanning
11:38:51.580    Disk 0 trace - called modules:
11:38:51.705    ntoskrnl.exe CLASSPNP.SYS disk.sys storport.sys hal.dll iaStorA.sys
11:38:51.705    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8005dd1740]
11:38:51.720    3 CLASSPNP.SYS[fffff88000b32fea] -> nt!IofCallDriver -> \Device\00000044[0xfffffa8004405060]
11:38:53.855    AVAST engine scan C:\windows
11:38:57.058    AVAST engine scan C:\windows\system32
11:41:39.180    AVAST engine scan C:\windows\system32\drivers
11:41:53.119    AVAST engine scan C:\Users\John Mansfield
12:13:10.811    AVAST engine scan C:\ProgramData
12:16:18.732    Disk 0 statistics 3475611/0/0 @ 0.90 MB/s
12:16:18.748    Scan finished successfully
12:17:45.002    Disk 0 MBR has been saved successfully to "C:\Users\John Mansfield\Desktop\MBR.dat"
12:17:45.017    The log file has been saved successfully to "C:\Users\John Mansfield\Desktop\aswMBR.txt"

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 19-01-2015
Ran by [removed] (administrator) on ACA-SALES on 23-01-2015 12:22:04
Running from C:\Users\[removed]\Desktop
[removed] Platform: Windows 8 (X64) OS Language: English (United States)
Internet Explorer Version 10 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(Nalpeiron Ltd.) C:\Windows\SysWOW64\NLSSRV32.EXE
() C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Alcor Micro Corp.) C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Lenovo (Beijing) Limited) C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Lenovo(beijing) Limited) C:\Program Files (x86)\Lenovo\Energy Management\utility.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDIntelligent.exe
() C:\Users\John Mansfield\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
(Dolby Laboratories Inc.) C:\Program Files (x86)\Dolby Advanced Audio v2\pcee4.exe
(Vimicro) C:\Program Files (x86)\USB Camera2\VM332STI.EXE
(CyberLink) C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
(CyberLink Corp.) C:\Program Files (x86)\Lenovo\YouCam\YouCamTray.exe
(CyberLink Corp.) C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
() C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
(Microsoft Corporation) C:\Windows\splwow64.exe
(AVAST Software) C:\Users\John Mansfield\Desktop\aswMBR.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\…\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12921488 2012-07-02] (Realtek Semiconductor)
HKLM\…\Run: [RtHDVBg_Dolby] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1212560 2012-06-13] (Realtek Semiconductor)
HKLM\…\Run: [AmIcoSinglun64] => C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [366720 2012-06-26] (Alcor Micro Corp.)
HKLM\…\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2864016 2012-08-09] (ELAN Microelectronics Corp.)
HKLM\…\Run: [Energy Management] => C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe [17079376 2012-11-01] (Lenovo (Beijing) Limited)
HKLM\…\Run: [EnergyUtility] => C:\Program Files (x86)\Lenovo\Energy Management\Utility.exe [191568 2012-11-01] (Lenovo(beijing) Limited)
HKLM\…\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\…\Run: [Dolby Advanced Audio v2] => C:\Program Files (x86)\Dolby Advanced Audio v2\pcee4.exe [508256 2012-04-23] (Dolby Laboratories Inc.)
HKLM-x32\…\Run: [332BigDog] => C:\Program Files (x86)\USB Camera2\VM332STI.EXE [548864 2012-03-20] (Vimicro)
HKLM-x32\…\Run: [YouCam Mirage] => C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe [136488 2012-07-27] (CyberLink)
HKLM-x32\…\Run: [YouCam Tray] => C:\Program Files (x86)\Lenovo\YouCam\YouCamTray.exe [167024 2012-07-27] (CyberLink Corp.)
HKLM-x32\…\Run: [UpdateP2GShortCut] => C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe [217088 2012-04-18] (CyberLink Corp.)
HKLM-x32\…\Run: [RemoteControl10] => C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe [91432 2012-03-28] (CyberLink Corp.)
HKLM-x32\…\Run: [Intel AppUp(SM) center] => C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe [155488 2012-07-12] (Intel Corporation)
HKLM-x32\…\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [946352 2012-12-18] (Adobe Systems Incorporated)
HKLM-x32\…\Run: [HTC Sync Loader] => C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe [651264 2012-04-17] ()
HKLM-x32\…\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-09-13] (Apple Inc.)
HKLM-x32\…\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-11-02] (Apple Inc.)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…\Run: [Amazon Cloud Player] => C:\Users\John Mansfield\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe [3145536 2014-05-08] ()
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…\MountPoints2: {66265338-7592-11e4-be8e-3c970e452364} - "E:\AutoRun.exe"
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…\MountPoints2: {662653c5-7592-11e4-be8e-3c970e452364} - "E:\AutoRun.exe"
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…\MountPoints2: {92d789e6-7a15-11e3-be81-3c970e452364} - "E:\LaunchU3.exe"
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks!
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [SugarSyncBackedUp] -> {0C4A258A-3F3B-4FFF-80A7-9B3BEC139472} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll (SugarSync, Inc.)
ShellIconOverlayIdentifiers: [SugarSyncPending] -> {62CCD8E3-9C21-41E1-B55E-1E26DFC68511} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll (SugarSync, Inc.)
ShellIconOverlayIdentifiers: [SugarSyncRoot] -> {A759AFF6-5851-457D-A540-F4ECED148351} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll (SugarSync, Inc.)
ShellIconOverlayIdentifiers: [SugarSyncShared] -> {1574C9EF-7D58-488F-B358-8B78C1538F51} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll (SugarSync, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.autonews.com/
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo13.msn.com
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://www.lenovo.com
SearchScopes: HKU\S-1-5-21-3277056475-2202610947-1495956431-1001 -> DefaultScope {A8506D47-ACB5-4CAD-8DA5-3C6588713094} URL =
SearchScopes: HKU\S-1-5-21-3277056475-2202610947-1495956431-1001 -> {A8506D47-ACB5-4CAD-8DA5-3C6588713094} URL =
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
DPF: HKLM-x32 {4FF78044-96B4-4312-A5B7-FDA3CB328095}
DPF: HKLM-x32 {6F7864F9-DB33-11D3-8166-0060B0F885E6} https://authweb.23pcasite.com/23pca-e/vspta3.cab
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] [removed] [removed] 192.168.1.1

FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @exent.com/npExentControl,version=7.1.0.1 -> C:\Program Files (x86)\FreeRide Games\npExentControl.dll (Exent Technologies Ltd.)
FF Plugin-x32: @fujixerox.co.jp/npxdw -> C:\Program Files (x86)\Fuji Xerox\DocuWorks\bin\NPXDW.dll (Fuji Xerox Co., Ltd.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-3277056475-2202610947-1495956431-1001: LWAPlugin15.8 -> C:\Users\John Mansfield\AppData\Roaming\Mozilla\Plugins\npLWAPlugin15.8.dll (Microsoft Corporation)
FF Plugin ProgramFiles/Appdata: C:\Users\John Mansfield\AppData\Roaming\mozilla\plugins\npLWAPlugin15.8.dll (Microsoft Corporation)
FF HKLM-x32\…\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2013-12-10]
FF HKLM-x32\…\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2015-01-14]
FF HKLM-x32\…\Thunderbird\Extensions: [[removed]] - C:\Program Files\McAfee\MSK

Chrome:
=======
CHR HKLM\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-23]
CHR HKLM-x32\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-23]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [128896 2012-07-17] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [165760 2012-07-17] (Intel Corporation)
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
R2 PassThru Service; C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [88576 2011-09-15] () [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [16048 2013-07-01] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 BCM43XX; C:\Windows\system32\DRIVERS\bcmwl63a.sys [6822984 2012-11-01] (Broadcom Corporation)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20150106.001\BHDrvx64.sys [1622744 2015-01-06] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-12-11] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-12-11] (Symantec Corporation)
S3 HtcVCom32; C:\Windows\system32\DRIVERS\HtcVComV64.sys [118872 2009-07-30] (QUALCOMM Incorporated)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20150122.001\IDSvia64.sys [668888 2015-01-14] (Symantec Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150122.039\ENG64.SYS [129752 2015-01-22] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20150122.039\EX64.SYS [2137304 2015-01-22] (Symantec Corporation)
R1 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
S0 SymELAM; C:\Windows\System32\drivers\N360x64\1506000.020\SymELAM.sys [23568 2013-09-09] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-10] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
S3 wsvd; C:\Windows\system32\DRIVERS\wsvd.sys [102376 2012-06-13] ("CyberLink)
R2 X5XSEx_Pr148; C:\Program Files (x86)\FreeRide Games\X5XSEx_Pr148.Sys [56136 2012-08-02] (Exent Technologies Ltd.)
S3 hwdatacard; \SystemRoot\system32\DRIVERS\ewusbmdm.sys [X]
U3 aswMBR; \??\C:\Users\JOHNMA~1\AppData\Local\Temp\aswMBR.sys [X]
U3 aswVmm; \??\C:\Users\JOHNMA~1\AppData\Local\Temp\aswVmm.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-23 12:22 - 2015-01-23 12:22 - 00018343 _____ () C:\Users\John Mansfield\Desktop\FRST.txt
2015-01-23 12:20 - 2015-01-23 12:22 - 00000000 ____D () C:\FRST
2015-01-23 12:18 - 2015-01-23 12:18 - 02126848 _____ (Farbar) C:\Users\John Mansfield\Desktop\FRST64.exe
2015-01-23 12:17 - 2015-01-23 12:17 - 00002710 _____ () C:\Users\John Mansfield\Desktop\aswMBR.txt
2015-01-23 12:17 - 2015-01-23 12:17 - 00000512 _____ () C:\Users\John Mansfield\Desktop\MBR.dat
2015-01-23 11:18 - 2015-01-23 11:18 - 05198336 _____ (AVAST Software) C:\Users\John Mansfield\Desktop\aswMBR.exe
2015-01-21 16:07 - 2015-01-22 15:00 - 00000000 ____D () C:\Users\John Mansfield\Documents\ACA
2015-01-15 17:59 - 2015-01-15 17:59 - 00000000 ____D () C:\Users\John Mansfield\AppData\Roaming\WebApp
2015-01-15 17:15 - 2015-01-15 17:15 - 00000000 ____D () C:\Users\John Mansfield\Documents\Lenovo
2015-01-15 17:15 - 2015-01-15 17:15 - 00000000 ____D () C:\Users\John Mansfield\Documents\CyberLink
2015-01-15 17:15 - 2015-01-15 17:15 - 00000000 ____D () C:\Users\John Mansfield\AppData\Roaming\CyberLink
2015-01-15 17:15 - 2015-01-15 17:15 - 00000000 ____D () C:\ProgramData\Lenovo
2015-01-13 14:11 - 2015-01-13 14:11 - 00007666 _____ () C:\Users\John Mansfield\AppData\Local\Resmon.ResmonCfg
2014-12-28 20:28 - 2014-12-28 20:28 - 00000405 _____ () C:\Users\John Mansfield\Desktop\Control Panel.lnk

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-23 12:00 - 2012-07-26 02:12 - 00000000 ____D () C:\windows\system32\sru
2015-01-23 09:28 - 2013-03-04 17:22 - 00000000 ____D () C:\Users\John Mansfield\Documents\Mansfield
2015-01-23 07:57 - 2013-03-05 11:11 - 00000000 ____D () C:\Users\John Mansfield\AppData\Local\CutePDF Writer
2015-01-23 07:42 - 2014-10-03 14:23 - 00000000 ____D () C:\Users\John Mansfield\Documents\Aisan
2015-01-23 07:39 - 2013-04-29 12:19 - 00000000 ____D () C:\Users\John Mansfield\AppData\Local\Htc
2015-01-22 16:44 - 2013-07-11 07:05 - 00000000 ____D () C:\Users\John Mansfield\Documents\MPC
2015-01-22 10:07 - 2012-11-01 16:43 - 01703544 _____ () C:\windows\WindowsUpdate.log
2015-01-22 08:46 - 2013-03-12 06:15 - 00000000 ____D () C:\Users\John Mansfield\Documents\FPI-GM meeting
2015-01-21 16:16 - 2013-07-01 09:49 - 00000000 ____D () C:\Users\John Mansfield\Documents\Denso
2015-01-21 14:43 - 2013-03-07 08:49 - 00000000 ____D () C:\Users\John Mansfield\Documents\Nissan
2015-01-21 14:11 - 2013-08-07 09:33 - 00000000 ____D () C:\Users\John Mansfield\Documents\TIAutomotive
2015-01-21 12:10 - 2013-03-07 07:18 - 00000000 ____D () C:\Users\John Mansfield\Documents\expenses
2015-01-20 18:09 - 2013-02-21 15:03 - 00003600 _____ () C:\windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3277056475-2202610947-1495956431-1001
2015-01-20 17:17 - 2012-07-26 01:28 - 00848230 _____ () C:\windows\system32\PerfStringBackup.INI
2015-01-20 08:18 - 2013-04-04 13:02 - 00044544 ___SH () C:\Users\John Mansfield\Desktop\Thumbs.db
2015-01-20 08:01 - 2013-05-01 06:56 - 00000000 ____D () C:\Users\John Mansfield\AppData\Local\CrashDumps
2015-01-19 08:31 - 2013-05-23 07:43 - 00000000 ____D () C:\Users\John Mansfield\Documents\Inergy
2015-01-19 08:17 - 2013-08-28 08:43 - 00000000 ____D () C:\Users\John Mansfield\Documents\Mazda
2015-01-16 16:00 - 2012-07-26 02:12 - 00000000 ____D () C:\windows\system32\NDF
2015-01-15 17:15 - 2013-02-21 14:58 - 00000000 ____D () C:\Users\John Mansfield\AppData\Roaming\Lenovo
2015-01-15 17:15 - 2012-11-01 16:34 - 00000000 ____D () C:\ProgramData\CyberLink
2015-01-14 08:48 - 2012-07-25 23:26 - 00262144 ___SH () C:\windows\system32\config\ELAM
2015-01-13 13:54 - 2012-07-26 02:12 - 00000000 ___HD () C:\windows\ELAMBKUP
2015-01-13 10:50 - 2013-09-19 14:47 - 00000000 ____D () C:\Users\John Mansfield\Documents\MagnettiMarelli
2015-01-08 16:41 - 2014-08-05 12:30 - 00000000 ____D () C:\Users\John Mansfield\Documents\GM
2015-01-06 07:57 - 2012-07-26 01:22 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2015-01-05 13:25 - 2013-03-04 09:02 - 00000000 ____D () C:\ldiag
2015-01-05 11:32 - 2013-05-03 10:05 - 00000000 ____D () C:\Users\John Mansfield\Documents\Customs Broker
2015-01-05 10:08 - 2012-07-26 02:12 - 00000000 ____D () C:\windows\LiveKernelReports
2015-01-02 15:29 - 2012-08-01 09:51 - 00427454 _____ () C:\windows\PFRO.log
2015-01-02 15:28 - 2012-07-25 23:26 - 00262144 ___SH () C:\windows\system32\config\BBI
2014-12-28 20:27 - 2014-12-02 17:10 - 00000000 ____D () C:\Program Files (x86)\SoftBank HW Utility

==================== Files in the root of some directories =======
2015-01-13 14:11 - 2015-01-13 14:11 - 0007666 _____ () C:\Users\John Mansfield\AppData\Local\Resmon.ResmonCfg
2012-11-01 16:22 - 2012-11-01 16:22 - 0000000 ____H () C:\ProgramData\DP45977C.lfl

Some content of TEMP:
====================
C:\Users\John Mansfield\AppData\Local\Temp\DataCard_Setup64.exe
C:\Users\John Mansfield\AppData\Local\Temp\ose00000.exe
C:\Users\John Mansfield\AppData\Local\Temp\ResetDevice.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-01-22 09:12

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 19-01-2015
Ran by [removed] at 2015-01-23 12:22:57
Running from C:\Users\[removed]\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton 360 (Enabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe AIR (HKLM-x32\…\Adobe AIR) (Version: 3.7.0.1530 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.02) (HKLM-x32\…\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.02 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\…\AmUStor) (Version: 3.8.42.71502 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 3.8.42.71502 - Alcor Micro Corp.) Hidden
Amazon Browser App (HKLM-x32\…\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.0 - Amazon)
Amazon Cloud Player (HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…\Amazon Amazon Cloud Player) (Version: 2.4.0.33 - Amazon Services LLC)
Apple Application Support (HKLM-x32\…\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\…\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\…\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\…\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.4 - Atheros Communications Inc.)
Bonjour (HKLM\…\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Network Adapter (HKLM\…\Broadcom 802.11 Network Adapter) (Version: 6.30.59.20 - Broadcom Corporation)
CopyTrans Suite Remove Only (HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…\CopyTrans Suite) (Version: 2.37 - WindSolutions)
CutePDF Writer 3.0 (HKLM\…\CutePDF Writer Installation) (Version:  3.0 - CutePDF.com)
Dolby Advanced Audio v2 (HKLM-x32\…\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.8000.13 - Dolby Laboratories Inc)
Energy Management (HKLM-x32\…\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 8.0.2.3 - Lenovo)
Energy Management (x32 Version: 8.0.2.3 - Lenovo) Hidden
ETDWare PS/2-X64 11.4.4.2_WHQL (HKLM\…\Elantech) (Version: 11.4.4.2 - ELAN Microelectronic Corp.)
FreeRide Games (HKLM-x32\…\{6C26A305-4549-4A8A-9F03-25719C03B0FB}) (Version: 07.05.80.00 - Exent Technologies)
Fuji Xerox DocuWorks Viewer Light 8 (HKLM\…\{FE83B94B-6EFA-4C58-BB6F-03C3B61D97C6}) (Version: 8.0.0 - Fuji Xerox Co., Ltd.)
HTC BMP USB Driver (HKLM-x32\…\{31A559C1-9E4D-423B-9DD3-34A6C5398752}) (Version: 1.0.5375 - HTC)
HTC Driver Installer (HKLM-x32\…\{6D6664A9-3342-4948-9B7E-034EFE366F0F}) (Version: 3.0.0.021 - HTC Corporation)
HTC Sync (HKLM-x32\…\{AB77DFDE-9949-4AEF-B180-BE322C3E65D0}) (Version: 3.2.20 - HTC Corporation)
Intel AppUp(SM) center (HKLM-x32\…\Intel AppUp(SM) center 33057) (Version: 3.6.1.33057.10 - Intel)
Intel(R) Management Engine Components (HKLM-x32\…\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\…\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2843 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM-x32\…\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\…\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
iTunes (HKLM\…\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Lenovo EasyCamera (HKLM-x32\…\{ADE16A9D-FBDC-4ECC-B6BD-9C31E51D0333}) (Version: 1.12.824.1 - Vimicro)
Lenovo OneKey Recovery (HKLM-x32\…\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.0.0.0710 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 8.0.0.0710 - CyberLink Corp.) Hidden
Lenovo Photos (HKLM-x32\…\Lenovo Photos) (Version:  - CEWE COLOR AG u Co. OHG)
Lenovo PowerDVD10 (HKLM-x32\…\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.4310.52 - CyberLink Corp.)
Lenovo PowerDVD10 (x32 Version: 10.0.4310.52 - CyberLink Corp.) Hidden
Lenovo Solution Center (HKLM\…\{67775370-C449-46FA-80A5-A3357D691348}) (Version: 2.0.019.00 - Lenovo Group Limited)
Lenovo YouCam (HKLM-x32\…\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.1.3127 - CyberLink Corp.)
Lenovo YouCam (x32 Version: 4.1.3127 - CyberLink Corp.) Hidden
Microsoft Lync Web App Plug-in (HKLM\…\{DD3A1267-1A98-4332-BE1A-1D415C2CC1D8}) (Version: 15.8.8308.815 - Microsoft Corporation)
Microsoft Office (HKLM-x32\…\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\…\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\…\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Live Meeting 2007 (HKLM-x32\…\{389F8A7A-8611-42E8-8169-20D2BAF0C595}) (Version: 8.0.6362.215 - Microsoft Corporation)
Microsoft Office Standard 2007 (HKLM-x32\…\STANDARDR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\…\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20913.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\…\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\…\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\…\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\…\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\…\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\…\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\…\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\…\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\…\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\…\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\…\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Norton 360 (HKLM-x32\…\N360) (Version: 21.6.0.32 - Symantec Corporation)
Power2Go (HKLM-x32\…\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.9109 - CyberLink Corp.)
Realtek High Definition Audio Driver (HKLM-x32\…\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6675 - Realtek Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\…\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype Click to Call (HKLM-x32\…\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.2 (HKLM-x32\…\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.2.106 - Skype Technologies S.A.)
SugarSync Manager (HKLM-x32\…\SugarSync) (Version: 1.9.61.90905 - SugarSync, Inc.)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\…\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
UserGuide (HKLM-x32\…\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.9 - Lenovo)
UserGuide (x32 Version: 1.0.0.9 - Lenovo) Hidden
Windows Driver Package - Lenovo (ACPIVPC) System  (06/15/2012 8.1.0.1) (HKLM\…\71BC3FD63F450BA0A957AAECBDB4A000C4F2BE42) (Version: 06/15/2012 8.1.0.1 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (06/19/2012 10.13.29.733) (HKLM\…\8A223E56FB1ED4F697B54E5BF96F1EB63B512684) (Version: 06/19/2012 10.13.29.733 - Lenovo)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-3277056475-2202610947-1495956431-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 251 more characters). <==== Poweliks?

==================== Restore Points  =========================

06-01-2015 08:49:53 Scheduled Checkpoint
14-01-2015 08:30:52 Scheduled Checkpoint
21-01-2015 10:33:54 Scheduled Checkpoint

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2012-07-25 23:26 - 2012-07-25 23:26 - 00000824 ____N C:\windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {120D7E18-A5F6-47EF-AE4F-810716D45EC7} - System32\Tasks\MirageAgent => C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe [2012-07-27] (CyberLink)
Task: {1F271AD5-8E30-497D-A4DF-29AA871CDD58} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {31B93661-FC51-474B-8B2B-85472C95812B} - System32\Tasks\Lenovo\Lenovo Solution Center Launcher => C:\Program Files\lenovo\lenovo solution center\lsc.exe [2013-03-01] ()
Task: {4E2233D1-141B-4D22-BA3A-8D7AFB319747} - System32\Tasks\Lenovo\LSC\LSCHardwareScan => C:\Program Files\Lenovo\Lenovo Solution Center\LSC.exe [2013-03-01] ()
Task: {617C1C53-F386-416F-89CE-9E47B4874027} - System32\Tasks\Launch HTC Sync Loader => C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe [2012-04-17] ()
Task: {BA465B06-66E8-4FFC-B73C-D95DDE886C46} - System32\Tasks\Lenovo\Lenovo Customer Feedback Program => C:\Program Files\Lenovo\Customer Feedback Program\Lenovo.TVT.CustomerFeedback.Agent.exe [2013-03-01] (Lenovo)
Task: {C7C6F628-600A-469B-BD1D-3F4BAB99B8F1} - System32\Tasks\OFFICE2010ACT => C:\ProgramData\Microsoft\Windows\OFFICEICON.vbs [2012-03-08] ()
Task: {D1598691-C67F-4970-BAA1-715E386506B1} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation)
Task: {F2B4F464-D13D-4066-AE07-5A275595640A} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)

==================== Loaded Modules (whitelisted) =============

2013-03-05 11:08 - 2012-10-04 17:49 - 00087152 _____ () C:\windows\System32\cpwmon64.dll
2011-09-15 11:06 - 2011-09-15 11:06 - 00088576 _____ () C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
2013-03-04 16:07 - 2013-03-04 16:18 - 00175008 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\ModernShared\ErrorReporting\ErrorReporting.dll
2012-08-27 00:13 - 2012-08-23 02:07 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2014-05-08 15:16 - 2014-05-08 11:26 - 03145536 _____ () C:\Users\John Mansfield\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
2012-04-17 14:05 - 2012-04-17 14:05 - 00651264 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe
2013-09-13 19:51 - 2013-09-13 19:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2013-09-13 19:51 - 2013-09-13 19:51 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2012-11-01 16:18 - 2012-06-24 20:41 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\ACE.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 00103936 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\OutputLog.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 00516599 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\sqlite3.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 00094208 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\fdHttpd.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 00389120 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\HtcDetect.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 00151552 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\htcDisk.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 00172032 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\htcDetectLegend.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 00559244 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\sqlite3.7.dll
2012-04-17 14:05 - 2012-04-17 14:05 - 01515520 _____ () C:\Program Files (x86)\HTC\HTC Sync 3.0\Maps\R66Api.dll
2011-10-05 02:52 - 2011-10-05 02:52 - 00756048 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSPTLS.DLL

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Windows:nlsPreferences

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-3277056475-2202610947-1495956431-500 - Administrator - Disabled)
Guest (S-1-5-21-3277056475-2202610947-1495956431-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3277056475-2202610947-1495956431-1003 - Limited - Enabled)
John Mansfield (S-1-5-21-3277056475-2202610947-1495956431-1001 - Administrator - Enabled) => C:\Users\John Mansfield

==================== Faulty Device Manager Devices =============

Name: UMDF HID minidriver Device
Description: UMDF HID minidriver Device
Class Guid: {177b1d2a-679c-4093-98bf-fd6999695d3b}
Manufacturer: Lenovo
Service: mshidumdf
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

==================== Event log errors: =========================

Application errors:
==================
Error: (01/22/2015 00:15:42 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15594

Error: (01/22/2015 00:15:42 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15594

Error: (01/22/2015 00:15:42 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/20/2015 03:50:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7968

Error: (01/20/2015 03:50:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7968

Error: (01/20/2015 03:50:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/20/2015 11:31:41 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program WINWORD.EXE version 12.0.6668.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1cc0

Start Time: 01d034cd68f265d8

Termination Time: 0

Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

Report Id: 1223e1fa-a0c9-11e4-be97-3c970e452364

Faulting package full name:

Faulting package-relative application ID:

Error: (01/20/2015 08:01:06 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: powershell.exe, version: 6.2.9200.16384, time stamp: 0x50109cce
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x03a5d980
Faulting process id: 0x21d4
Faulting application start time: 0xpowershell.exe0
Faulting application path: powershell.exe1
Faulting module path: powershell.exe2
Report Id: powershell.exe3
Faulting package full name: powershell.exe4
Faulting package-relative application ID: powershell.exe5

Error: (01/20/2015 08:01:04 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: powershell.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
   at DynamicClass.CallSite.Target(System.Runtime.CompilerServices.Closure, System.Runtime.CompilerServices.CallSite, System.Object, System.Object, System.Object, Int32, Int32, Int32)
   at System.Dynamic.UpdateDelegates.UpdateAndExecute6[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Runtime.CompilerServices.CallSite, System.__Canon, System.__Canon, System.__Canon, Int32, Int32, Int32)
   at System.Management.Automation.Interpreter.DynamicInstruction`7[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.Interpreter.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.LightLambda.RunVoid1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.__Canon)
   at System.Management.Automation.ScriptBlock.InvokeWithPipeImpl(Boolean, ErrorHandlingBehavior, System.Object, System.Object, System.Object, System.Management.Automation.Internal.Pipe, System.Management.Automation.InvocationInfo, System.Object[])
   at System.Management.Automation.ScriptBlock+<>c__DisplayClass4.b__2()
   at System.Management.Automation.Runspaces.RunspaceBase.RunActionIfNoRunningPipelinesWithThreadCheck(System.Action)
   at System.Management.Automation.ScriptBlock.InvokeWithPipe(Boolean, ErrorHandlingBehavior, System.Object, System.Object, System.Object, System.Management.Automation.Internal.Pipe, System.Management.Automation.InvocationInfo, System.Object[])
   at System.Management.Automation.ScriptBlock.InvokeUsingCmdlet(System.Management.Automation.Cmdlet, Boolean, ErrorHandlingBehavior, System.Object, System.Object, System.Object, System.Object[])
   at Microsoft.PowerShell.Commands.InvokeExpressionCommand.ProcessRecord()
   at System.Management.Automation.Cmdlet.DoProcessRecord()
   at System.Management.Automation.CommandProcessor.ProcessRecord()
   at System.Management.Automation.CommandProcessorBase.DoExecute()
   at System.Management.Automation.Internal.PipelineProcessor.Inject(System.Object, Boolean)
   at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object, System.Collections.Hashtable, Boolean)
   at System.Management.Automation.PipelineOps.InvokePipeline(System.Object, Boolean, System.Management.Automation.CommandParameterInternal[][], System.Management.Automation.Language.CommandBaseAst[], System.Management.Automation.CommandRedirection[][], System.Management.Automation.Language.FunctionContext)
   at System.Management.Automation.Interpreter.ActionCallInstruction`6[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.Interpreter.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.LightLambda.RunVoid1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.__Canon)
   at System.Management.Automation.ScriptBlock.InvokeWithPipeImpl(Boolean, ErrorHandlingBehavior, System.Object, System.Object, System.Object, System.Management.Automation.Internal.Pipe, System.Management.Automation.InvocationInfo, System.Object[])
   at System.Management.Automation.ScriptBlock+<>c__DisplayClass4.b__2()
   at System.Management.Automation.Runspaces.RunspaceBase.RunActionIfNoRunningPipelinesWithThreadCheck(System.Action)
   at System.Management.Automation.ScriptBlock.InvokeWithPipe(Boolean, ErrorHandlingBehavior, System.Object, System.Object, System.Object, System.Management.Automation.Internal.Pipe, System.Management.Automation.InvocationInfo, System.Object[])
   at System.Management.Automation.ScriptBlock.InvokeUsingCmdlet(System.Management.Automation.Cmdlet, Boolean, ErrorHandlingBehavior, System.Object, System.Object, System.Object, System.Object[])
   at Microsoft.PowerShell.Commands.InvokeExpressionCommand.ProcessRecord()
   at System.Management.Automation.Cmdlet.DoProcessRecord()
   at System.Management.Automation.CommandProcessor.ProcessRecord()
   at System.Management.Automation.CommandProcessorBase.DoExecute()
   at System.Management.Automation.Internal.PipelineProcessor.Inject(System.Object, Boolean)
   at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object, System.Collections.Hashtable, Boolean)
   at System.Management.Automation.PipelineOps.InvokePipeline(System.Object, Boolean, System.Management.Automation.CommandParameterInternal[][], System.Management.Automation.Language.CommandBaseAst[], System.Management.Automation.CommandRedirection[][], System.Management.Automation.Language.FunctionContext)
   at System.Management.Automation.Interpreter.ActionCallInstruction`6[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.Interpreter.Run(System.Management.Automation.Interpreter.InterpretedFrame)
   at System.Management.Automation.Interpreter.LightLambda.RunVoid1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.__Canon)
   at System.Management.Automation.DlrScriptCommandProcessor.RunClause(System.Action`1, System.Object, System.Object)
   at System.Management.Automation.DlrScriptCommandProcessor.Complete()
   at System.Management.Automation.CommandProcessorBase.DoComplete()
   at System.Management.Automation.Internal.PipelineProcessor.DoCompleteCore(System.Management.Automation.CommandProcessorBase)
   at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object, System.Collections.Hashtable, Boolean)
   at System.Management.Automation.Runspaces.LocalPipeline.InvokeHelper()
   at System.Management.Automation.Runspaces.LocalPipeline.InvokeThreadProc()
   at System.Management.Automation.Runspaces.PipelineThread.WorkerProc()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (01/19/2015 00:08:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: powershell.exe, version: 6.2.9200.16384, time stamp: 0x50109cce
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0324d980
Faulting process id: 0x1b20
Faulting application start time: 0xpowershell.exe0
Faulting application path: powershell.exe1
Faulting module path: powershell.exe2
Report Id: powershell.exe3
Faulting package full name: powershell.exe4
Faulting package-relative application ID: powershell.exe5

System errors:
=============
Error: (01/23/2015 00:23:23 PM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 00:22:38 PM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 00:19:51 PM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 00:19:20 PM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 00:18:49 PM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 00:18:18 PM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 11:19:41 AM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 11:19:10 AM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 08:37:42 AM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/23/2015 08:37:11 AM) (Source: DCOM) (EventID: 10010) (User: ACA-Sales)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Microsoft Office Sessions:
=========================
Error: (06/02/2014 10:30:08 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7818 seconds with 2940 seconds of active time.  This session ended with a crash.

Error: (05/13/2014 10:04:16 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 2845 seconds with 360 seconds of active time.  This session ended with a crash.

Error: (10/14/2013 04:27:42 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 68 seconds with 60 seconds of active time.  This session ended with a crash.

Error: (08/15/2013 01:57:11 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 22774 seconds with 3660 seconds of active time.  This session ended with a crash.

==================== Memory info ===========================

Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Percentage of memory in use: 64%
Total physical RAM: 3943.41 MB
Available physical RAM: 1399.1 MB
Total Pagefile: 5511.87 MB
Available Pagefile: 2249.12 MB
Total Virtual: 8192 MB
Available Virtual: 8191.78 MB

==================== Drives ================================

Drive c: (Windows8_OS) (Fixed) (Total:651.3 GB) (Free:533.05 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (LENOVO) (Fixed) (Total:25 GB) (Free:22.93 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: FD084FBB)

Partition: GPT Partition Type.

==================== End Of Log ============================

 

 

Hi
Please disable your antivirus temporarily to follow these instructions. Don't forget to re-enable them after you have completed the steps.

****
Open notepad. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as fixlist.txt
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
It needs to be saved Next to the "Farbar Recovery Scan Tool" (If asked to overwrite existing one please allow)

[external image: FRSTfix.JPG]

 

start
CloseProcesses:
HKU\S-1-5-21-3277056475-2202610947-1495956431-1001\…A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks!
SearchScopes: HKU\S-1-5-21-3277056475-2202610947-1495956431-1001 -> DefaultScope {A8506D47-ACB5-4CAD-8DA5-3C6588713094} URL =
SearchScopes: HKU\S-1-5-21-3277056475-2202610947-1495956431-1001 -> {A8506D47-ACB5-4CAD-8DA5-3C6588713094} URL =
CHR HKLM\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
C:\Users\John Mansfield\AppData\Local\Temp\DataCard_Setup64.exe
C:\Users\John Mansfield\AppData\Local\Temp\ose00000.exe
C:\Users\John Mansfield\AppData\Local\Temp\ResetDevice.exe
CustomCLSID: HKU\S-1-5-21-3277056475-2202610947-1495956431-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 251 more characters). <==== Poweliks?
EmptyTemp:
Hosts:
End


Open FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

~~~~~~~~~~~~~~~~~~~~~~~~~

[external image: bullseye_zpse9eaf36e.gif]Malwarebytes Anti-Rootkit
  • Download Malwarebytes Anti-Rootkit
  • Once the file has been downloaded, right click on the downloaded file and select the Extract all menu option.
  • Follow the instructions to extract the ZIP file to a folder called mbar-versionnumber on your desktop.
  • Once the ZIP file has been extracted, open the folder and when that folder opens, double-click on the mbar folder.
  • Double-click on the mbar.exe file to launch Malwarebytes Anti-Rootkit.
  • After you double-click on the mbar.exe file, you may receive a User Account Control (UAC) message if you are sure you wish to allow the program to run. Please allow to start Malwarebytes Anti-Rootkit correctly.
  • Malwarebytes Anti-Rootkit will now install necessary drivers that are required for the program to operate correctly.
  • If you receive a DDA driver message like could not load DDA driver, click on the Yes button and Malwarebytes Anti-Rootkit will now restart your computer and will start automatically.
[external image: MBAMAnti-Rootkit1_zps4613be8c.png]
  • Please click by the introduction screen on the Next button to continue.
[external image: MBAMAnti-Rootkit2update_zpsf85fca28.png]
  • Next you will see the Update Database screen.
  • Click on the Update button so Malwarebytes Anti-Rootkit can download the latest definition updates.
[external image: MBAMAnti-Rootkitupdatecomplete_zpscf9f4c]
  • When the update has finished, click on the Next button.
[external image: MBAMAnti-Rootkitscan_zps9b346fe7.png]
  • Next you can select some basic scanning options. Make sure the Drivers, Sectors, and System scan targets are selected before you click on the Scan button.
  • Malwarebytes Anti-Rootkit will now start scanning your computer for rootkits. This scan can take some time, so please be patient.
[external image: MBAMAnti-Rootkitscan-results_zps9f0fdf8e]
  • When the scan with Malwarebytes Anti-Rootkit is finished, the program will display a screen with the results from the scan.
  • Make sure everything is selected and that the option to create a restore point is checked.
  • Next click on the Cleanup button. Malwarebytes Anti-Rootkit will then prompt you to reboot your computer.
  • Click on Yes button to restart your computer.
  • There will now be two log files created in the mbar folder called system-log.txt and one that starts with mbar-log.
  • The mbar-log file will always start with mbar-log, but the rest will be named using a timestamp indicating the time it was run.
    • For example, mbar-log-2012-11-12 (19-13-32).txt corresponds to mbar-log-year-month-day (hour-minute-second).txt.
  • The system-log.txt contains information about each time you have run MBAR and contains diagnostic information from the program.
Please post
Fixlog.txt
Malwarebytes Anti-Rootkit log

Hello Juliet.  Thank you very much for your replies. Before I received your instruction, I had an IT colleague offer to assist me using Malwarebytes Anti-Malware.  It seems to have corrected the problem (for now).  Thanks again for your willingness to help me.

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