You cant download files with what browser ?
What I would do is set all three back to manufacturers defaults and see if it helps
Open IE
Go to Tools> Internet Options > Advanced Tab
Reset Internet Explorer Setting
Reset
This will take a few seconds
Close IE and then reopen it and see if it helped
Click the Chrome menu [external image: Clipboard01_zps2e55f676.jpg] on the browser toolbar.
Select Settings .
Scroll down to Show advanced settings…
Down on the bottom you will see an option for RESET BROWSER SETTINGS
Click on it and it will set Chome back to defaults
Open Firefox
Click on Help > Troubleshooting Information > Reset Firefox to its default state
Great
Double click on AdwCleaner.exe to run the tool again.
Click on the Uninstall button.
Click Yes when asked are you sure you want to uninstall.
Both AdwCleaner.exe, its folder and all logs will be removed.
==========================================================
Please download DelFix and save the file to your Desktop.
[external image: DelFix_zps139e2ea1.jpg]
Windows XP Double Click DelFix.exe to run the program.
Windows Vista > Win 7 > Win 8 Right Click on DelFix.exe and select RUN AS ADMINISTRATOR
Checkmark " Remove Disinfection Tools"
Click the Run button
This will remove the specialised tools we used to clean your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually
==========================================================
How did I get infected in the first place ?
Read these links and find out how to prevent getting infected again.
Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
Grinler BleepingComputer
GeeksTo Go
Dslreports
Safe Surfn
Ken
thanks for all the help happy new year
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please follow the instructions here
http://forums.whatthetech.com/you_Infected_t106388.html and start a New Topic.