Jump to content

Build Theme!
  •  
  • Infected?

WE'RE SURE THAT YOU'LL LOVE US!

Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 92790 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

BrowseStudio file cannot be deleted [Solved]


  • This topic is locked This topic is locked
23 replies to this topic

#16 say-no-2-trojans

say-no-2-trojans

    Authentic Member

  • Authentic Member
  • PipPip
  • 108 posts

Posted 12 November 2014 - 09:14 AM

Seems ok - no more of those warnings and the file that they kept referring to is no longer there.

Are we all cured?


    Advertisements

Register to Remove


#17 ken545

ken545

    Forum God

  • Retired Classroom Teacher
  • 23,219 posts
  • Interests:Fighting Malware and cooking some great Italian and TexMex food
  • MVP

Posted 12 November 2014 - 09:57 AM

What I like to do to be sure all is gone is to run a free online virus scanner from ESET, I have seen this complete in 20 minutes or so and some systems maybe over an hour so be patient

 

First do this

 

Double click on AdwCleaner.exe to run the tool again.
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.
  •  
     
     
     
    Read the instructions carefully and besure to uncheck removing found threats because sometimes they pick up false positives and I dont want it removing anything that does not need to be removed
     
     

    ESET Online Scanner
    I'd like us to scan your machine with ESET OnlineScan
     
    *Note
    It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
    Please don't go surfing while your resident protection is disabled!
    Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.
     
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  • Click the esetOnline.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.
  • Check esetAcceptTerms.png
  • Click the esetStart.png button.
  • Accept any security warnings from your browser.
  • Check esetScanArchives.png
  • Make sure that the option "Remove found threats" is Unchecked
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
  • scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push esetListThreats.png
  • Push esetExport.png, and save the file to your desktop using a unique name, such as
  • ESETScan. Include the contents of this report in your next reply.
  • Push the esetBack.png button.
  • Push esetFinish.png
  • Please make sure you include the following items in your next post:
    The log that was produced after running ESET Online Scanner.


     
     
    The forum is staffed by volunteers who donate their time and expertise.
    If you feel you have been helped, please consider a donation.
    donate.gif
     
    Find us on Facebook
    Please LIKE and SHARE
     
     
    Just a reminder that threads will be closed if no reply in 3 days.

    #18 say-no-2-trojans

    say-no-2-trojans

      Authentic Member

    • Authentic Member
    • PipPip
    • 108 posts

    Posted 12 November 2014 - 11:58 AM

    C:\ProgramData\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak Win32/BrowseFox.V potentially unwanted application
    C:\Users\All Users\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak Win32/BrowseFox.V potentially unwanted application
     



    #19 ken545

    ken545

      Forum God

    • Retired Classroom Teacher
    • 23,219 posts
    • Interests:Fighting Malware and cooking some great Italian and TexMex food
    • MVP

    Posted 12 November 2014 - 12:18 PM

    Not to bad , just a few backups 

     

    Open notepad (Start --> All Programs --> Accessories --> Notepad).
    Please copy the entire contents of the code box below.
    (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste).
    Save it to the same directory as FRST or FRST64 as fixlist.txt. (it has to be right next to FRST or FRST64) either in a directory you saved FRST or FRST64 or on your desktop if thats where you saved it.
    You can use your mouse to drag Fixlist right next to FRST or FRST64, either above or below it but not on top of it.
     
    Start
    CloseProcesses:
    C:\ProgramData\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak
    C:\Users\All Users\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak
    EmptyTemp:
    End
    
     
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
     
    Then open FRST or FRST64 and click on fix
    When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.


     
     
    The forum is staffed by volunteers who donate their time and expertise.
    If you feel you have been helped, please consider a donation.
    donate.gif
     
    Find us on Facebook
    Please LIKE and SHARE
     
     
    Just a reminder that threads will be closed if no reply in 3 days.

    #20 say-no-2-trojans

    say-no-2-trojans

      Authentic Member

    • Authentic Member
    • PipPip
    • 108 posts

    Posted 12 November 2014 - 01:03 PM

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 09-11-2014 01
    Ran by Dave Moss at 2014-11-12 19:00:57 Run:2
    Running from C:\Users\Dave Moss\Desktop
    Loaded Profile: Dave Moss (Available profiles: Dave Moss)
    Boot Mode: Normal
    ==============================================

    Content of fixlist:
    *****************
    Start
    CloseProcesses:
    C:\ProgramData\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak
    C:\Users\All Users\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak
    EmptyTemp:
    End
    *****************

    Processes closed successfully.
    C:\ProgramData\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak => Moved successfully.
    "C:\Users\All Users\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.bak" => File/Directory not found.
    EmptyTemp: => Removed 82.1 MB temporary data.

    The system needed a reboot.

    ==== End of Fixlog ====



    #21 ken545

    ken545

      Forum God

    • Retired Classroom Teacher
    • 23,219 posts
    • Interests:Fighting Malware and cooking some great Italian and TexMex food
    • MVP

    Posted 12 November 2014 - 02:22 PM

    Good, looks like your on your way, glad all is well again

     

     

    Please download DelFix and save the file to your Desktop.
     
    DelFix_zps139e2ea1.jpg
     
    •  
    • Windows XP Double Click DelFix.exe to run the program. 
    • Windows Vista > Win 7 > Win 8 Right Click on DelFix.exe and select RUN AS ADMINISTRATOR 
    • Checkmark " Remove Disinfection Tools"
    • Click the Run button
     
     
    This will remove the specialised tools we used to clean your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually
     
     
     
    ==========================================================
     
     
     
    •  
    How did I get infected in the first place ?    
    Read these links and find out how to prevent getting infected again.
     
     
     
    Safe Surfn
    Ken


     
     
    The forum is staffed by volunteers who donate their time and expertise.
    If you feel you have been helped, please consider a donation.
    donate.gif
     
    Find us on Facebook
    Please LIKE and SHARE
     
     
    Just a reminder that threads will be closed if no reply in 3 days.

    #22 say-no-2-trojans

    say-no-2-trojans

      Authentic Member

    • Authentic Member
    • PipPip
    • 108 posts

    Posted 12 November 2014 - 02:48 PM

    Thanks for all your help.

    Once again you guys have saved the day

    Cheers



    #23 ken545

    ken545

      Forum God

    • Retired Classroom Teacher
    • 23,219 posts
    • Interests:Fighting Malware and cooking some great Italian and TexMex food
    • MVP

    Posted 12 November 2014 - 03:02 PM

    :thumbup:



     
     
    The forum is staffed by volunteers who donate their time and expertise.
    If you feel you have been helped, please consider a donation.
    donate.gif
     
    Find us on Facebook
    Please LIKE and SHARE
     
     
    Just a reminder that threads will be closed if no reply in 3 days.

    #24 ken545

    ken545

      Forum God

    • Retired Classroom Teacher
    • 23,219 posts
    • Interests:Fighting Malware and cooking some great Italian and TexMex food
    • MVP

    Posted 12 November 2014 - 03:02 PM

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

    If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

    Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
    and start a New Topic.

     
     
    The forum is staffed by volunteers who donate their time and expertise.
    If you feel you have been helped, please consider a donation.
    donate.gif
     
    Find us on Facebook
    Please LIKE and SHARE
     
     
    Just a reminder that threads will be closed if no reply in 3 days.

    Related Topics



    0 user(s) are reading this topic

    0 members, 0 guests, 0 anonymous users