45 replies to this topic

[Juliusmaximus]

One more thing I recently noted was the addition of extra (phantom) Removable Disks that weren't present before "glitching" began.  Cause for concern? I cant remove/delete them. 

Removable Disk G:

Removable Disk H:

Removable Disk I:

Removable Disk J:

[LiquidTension]

Hi Julio, 
 
Do you recognise this file? If not, please delete. 
C:\Users\Ortiz Family\Downloads\Ocean screen saver\Ocean Life Aquarium Animated Wallpaper Collection_secure.exe
 

One more thing I recently noted was the addition of extra (phantom) Removable Disks that weren't present before "glitching" began.  Cause for concern? I cant remove/delete them. 

Do this apply to you? 
http://answers.micro...7c-857771d9a12d
 

computer is running efficiently, the only thing I notice is "shut down" takes an excessively long time to actually shut down during reboots, so much so that I have to power down manually, then upon start up the alert "blue screen" your system unexpectedly....  But while the computer is in use it is running efficiently.  

Is it just the shut down that's slow? What about the boot time? 
Once you've completed the below, we can troubleshoot your slow shut down. 
 
STEP 1
 Farbar Recovery Scan Tool (FRST) Script

• Press the Windows Key  + r on your keyboard at the same time. Type Notepad and click OK.
• Copy the entire contents of the codebox below and paste into the Notepad document.
  

  start
  C:\Downloads\VipBoxSportsApp_setup(14).exe
  C:\Downloads\vshare-plugin-v7.exe
  C:\ProgramData\Windows Genuine Advantage
  C:\Users\All Users\Windows Genuine Advantage
  C:\Windows\pss\f0c92b9.exe.Startup 
  C:\Windows\pss\f0c92b9.exe.vir.Startup 
  EmptyTemp:
  end

• Click File, Save As and type fixlist.txt as the File Name. 
• Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

• Right-Click FRST64.exe and select  Run as administrator to run the programme.
• Click Fix.
• A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
   

STEP 2
 Farbar Recovery Scan Tool (FRST) Scan

• Right-Click FRST64.exe and select  Run as administrator to run the programme.
• Click Yes to the disclaimer.
• Ensure the Addition.txt box is checked.
• Click the Scan button and let the programme run.
• Upon completion, click OK, then OK on the Addition.txt pop up screen.
• Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 
   

======================================================
 
STEP 3
 Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

• Answers to questions
• Fixlog.txt
• FRST.txt
• Addition.txt

[Juliusmaximus]

Deleted ocean.exe

Indeed, my computer has multiple-sized memory card drives, thank you for clarifying.

The shutdown is the main problem, the start up is adequate.

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 09-11-2014 01
Ran by Ortiz Family at 2014-11-09 21:58:46 Run:4
Running from C:\Users\Ortiz Family\Desktop
Loaded Profile: Ortiz Family (Available profiles: Ortiz Family)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start
C:\Downloads\VipBoxSportsApp_setup(14).exe
C:\Downloads\vshare-plugin-v7.exe
C:\ProgramData\Windows Genuine Advantage
C:\Users\All Users\Windows Genuine Advantage
C:\Windows\pss\f0c92b9.exe.Startup
C:\Windows\pss\f0c92b9.exe.vir.Startup
EmptyTemp:
end
*****************

C:\Downloads\VipBoxSportsApp_setup(14).exe => Moved successfully.
C:\Downloads\vshare-plugin-v7.exe => Moved successfully.
C:\ProgramData\Windows Genuine Advantage => Moved successfully.
"C:\Users\All Users\Windows Genuine Advantage" => File/Directory not found.
C:\Windows\pss\f0c92b9.exe.Startup => Moved successfully.
C:\Windows\pss\f0c92b9.exe.vir.Startup => Moved successfully.
EmptyTemp: => Removed 138.9 MB temporary data.

The system needed a reboot.

==== End of Fixlog ====

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 09-11-2014 01
Ran by Ortiz Family (administrator) on ORTIZFAMILY-HP on 09-11-2014 22:09:39
Running from C:\Users\Ortiz Family\Desktop
Loaded Profile: Ortiz Family (Available profiles: Ortiz Family)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(SuperAdBlocker.com) C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.EXE
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
() C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
() C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Ralink Technology, Corp.) C:\Program Files (x86)\Ralink\Common\RaRegistry.exe
() C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
(Ralink Technology, Corp.) C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe
(Roxio) C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1331288 2014-08-22] (Microsoft Corporation)
HKLM-x32\...\Run: [Conime] => %windir%\system32\conime.exe
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-10-21] (Hewlett-Packard)
Winlogon\Notify\!SABWinLogon-x32: C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL (SuperAdBlocker.com)
HKU\S-1-5-18\...\RunOnce: [KodakHomeCenter] => "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x7B504983EC8ACF01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.co...s}&mfe=Desktops
SearchScopes: HKLM-x32 - Backup.Old.DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
SearchScopes: HKLM-x32 - {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.co...s}&mfe=Desktops
SearchScopes: HKCU - DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = https://www.google.c...?q={searchTerms}
SearchScopes: HKCU - {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = https://www.google.c...?q={searchTerms}
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.micros...n/ieawsdc32.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab
DPF: HKLM-x32 {17492023-C23A-453E-A040-C7C580BBF700} http://download.micr...heckControl.cab
DPF: HKLM-x32 {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://akamaicdn.we...ex/ieatgpc1.cab
ShellExecuteHooks-x32:  - {5AE067D3-9AFB-48E0-853A-EBB7F4A000D7} -  No File [ ]
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=10.51.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.51.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @hulu.com/Hulu Desktop -> C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll (Hulu LLC)
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Ortiz Family\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

Chrome:
=======
CHR Profile: C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-28]
CHR Extension: (Google Wallet) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-17]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 Adobe LM Service; C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [72704 2014-01-14] (Adobe Systems) [File not signed]
R2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2011-10-13] (Advanced Micro Devices, Inc.) [File not signed]
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 LightScribeService; c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-11-22] (Hewlett-Packard Company) [File not signed]
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-10-01] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [968504 2014-10-01] (Malwarebytes Corporation)
S3 McComponentHostService; C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [237008 2011-06-17] (McAfee, Inc.)
R2 MotoHelper; C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [214896 2012-02-06] ()
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation)
R2 PassThru Service; C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [80896 2010-09-16] () [File not signed]
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1119768 2010-09-28] (PDF Complete Inc)
R2 RalinkRegistryWriter; C:\Program Files (x86)\Ralink\Common\RaRegistry.exe [372736 2012-01-12] (Ralink Technology, Corp.) [File not signed]
R2 RalinkRegistryWriter64; C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe [447488 2012-01-12] (Ralink Technology, Corp.) [File not signed]
S2 RaMediaServer; C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe [625728 2011-08-18] ()
R2 SABSVC; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE [65536 2005-08-31] (SuperAdBlocker.com) [File not signed]
S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 ALESIS_USB2; C:\Windows\System32\Drivers\alesis2u.sys [399424 2010-04-22] (Ploytec GmbH)
S3 ALESIS_USB2_A; C:\Windows\System32\drivers\alesis2a.sys [50240 2010-04-22] (Numark)
S3 AODDriver4.0; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [55424 2011-06-24] (Advanced Micro Devices)
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-09-10] (Symantec Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-10-01] (Malwarebytes Corporation)
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-11-09] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-10-01] (Malwarebytes Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation)
S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited)
S1 SABDIFSV; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABDIFSV.SYS [5632 2005-09-21] () [File not signed]
S1 SABKUTIL; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.sys [32256 2007-02-20] () [File not signed]
S3 SABProcEnum; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABProcEnum.sys [4096 2005-03-21] (SuperAdBlocker.com) [File not signed]
S3 SynasUSB; C:\Windows\System32\drivers\SynUSB64.sys [31248 2006-11-16] (SIA Syncrosoft)
R3 US122; C:\Windows\System32\Drivers\US122x64.sys [200320 2007-08-29] (Frontier Design Group, LLC)
S3 US122DL; C:\Windows\System32\Drivers\US122DLx64.sys [20224 2007-08-29] (Frontier Design Group)
R3 US122WdmService; C:\Windows\System32\Drivers\US122Wdmx64.sys [62976 2007-08-29] (Frontier Design Group, LLC)
S3 catchme; \??\C:\ComboFix\catchme.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-09 21:58 - 2014-11-09 21:58 - 00000000 ____D () C:\Users\Ortiz Family\Desktop\FRST-OlderVersion
2014-11-09 19:40 - 2014-11-09 19:40 - 00003889 _____ () C:\Users\Ortiz Family\Desktop\Esetscan.txt
2014-11-09 15:16 - 2014-11-09 15:16 - 02347384 _____ (ESET) C:\Users\Ortiz Family\Desktop\esetsmartinstaller_enu.exe
2014-11-09 09:53 - 2014-11-09 20:52 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-11-09 09:52 - 2014-11-09 09:52 - 00001104 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-11-09 09:52 - 2014-11-09 09:52 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-11-09 09:52 - 2014-11-09 09:52 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-11-09 09:52 - 2014-10-01 11:11 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-11-09 09:52 - 2014-10-01 11:11 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-11-09 09:52 - 2014-10-01 11:11 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-11-09 09:51 - 2014-11-09 09:51 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\Ortiz Family\Desktop\mbam-setup-2.0.3.1025.exe
2014-11-08 22:38 - 2014-11-08 22:38 - 00021856 _____ () C:\Users\Ortiz Family\Desktop\CHKDSKResults.txt
2014-11-07 15:55 - 2014-11-07 15:55 - 00002771 _____ () C:\Users\Ortiz Family\Desktop\FSS.txt
2014-11-07 15:54 - 2014-11-07 15:54 - 00415232 _____ (Farbar) C:\Users\Ortiz Family\Desktop\FSS.exe
2014-11-07 15:51 - 2014-11-07 15:51 - 00041853 _____ () C:\Users\Ortiz Family\Desktop\sfcresults.txt
2014-11-07 15:39 - 2014-11-07 15:39 - 00000151 _____ () C:\Users\Ortiz Family\Desktop\querysfc.bat
2014-11-07 15:35 - 2014-11-07 15:35 - 00000000 _____ () C:\Users\Ortiz Family\Desktop\chkdskquery.txt
2014-11-07 08:14 - 2014-11-07 08:14 - 00004239 _____ () C:\Users\Ortiz Family\Desktop\JRT.txt
2014-11-07 08:11 - 2014-11-07 08:11 - 00000000 ____D () C:\Windows\ERUNT
2014-11-07 08:09 - 2014-11-07 08:09 - 01706939 _____ (Thisisu) C:\Users\Ortiz Family\Desktop\JRT.exe
2014-11-07 07:34 - 2014-11-07 07:38 - 00000000 ____D () C:\AdwCleaner
2014-11-07 07:33 - 2014-11-07 07:33 - 01375089 _____ () C:\Users\Ortiz Family\Desktop\AdwCleaner.exe
2014-11-07 06:26 - 2014-11-07 06:26 - 02623656 _____ (VS Revo Group Ltd.) C:\Users\Ortiz Family\Desktop\revosetup.exe
2014-11-07 06:26 - 2014-11-07 06:26 - 00001266 _____ () C:\Users\Ortiz Family\Desktop\Revo Uninstaller.lnk
2014-11-07 06:26 - 2014-11-07 06:26 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group
2014-11-06 15:26 - 2014-11-06 15:26 - 00026228 _____ () C:\ComboFix.txt
2014-11-06 14:56 - 2014-11-06 15:27 - 00000000 ____D () C:\Qoobox
2014-11-06 14:56 - 2011-06-25 23:45 - 00256000 _____ () C:\Windows\PEV.exe
2014-11-06 14:56 - 2010-11-07 10:20 - 00208896 _____ () C:\Windows\MBR.exe
2014-11-06 14:56 - 2009-04-19 21:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2014-11-06 14:56 - 2000-08-30 17:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2014-11-06 14:56 - 2000-08-30 17:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2014-11-06 14:56 - 2000-08-30 17:00 - 00098816 _____ () C:\Windows\sed.exe
2014-11-06 14:56 - 2000-08-30 17:00 - 00080412 _____ () C:\Windows\grep.exe
2014-11-06 14:56 - 2000-08-30 17:00 - 00068096 _____ () C:\Windows\zip.exe
2014-11-06 14:53 - 2014-11-06 14:53 - 05591672 ____R (Swearware) C:\Users\Ortiz Family\Desktop\ComboFix.exe
2014-11-06 11:18 - 2014-11-06 11:22 - 00020932 _____ () C:\Users\Ortiz Family\AppData\Local\893686b8
2014-11-06 10:56 - 2014-11-06 10:56 - 00241248 _____ (Kaspersky Lab, Yury Parshin) C:\Windows\system32\Drivers\23592607.sys
2014-11-06 10:55 - 2014-11-06 10:55 - 04184008 _____ (Kaspersky Lab ZAO) C:\Users\Ortiz Family\Desktop\tdsskiller.exe
2014-11-06 10:48 - 2014-11-06 22:29 - 00045745 _____ () C:\Users\Ortiz Family\Desktop\Addition.txt
2014-11-06 10:46 - 2014-11-09 22:10 - 00016328 _____ () C:\Users\Ortiz Family\Desktop\FRST.txt
2014-11-06 10:45 - 2014-11-09 22:09 - 00000000 ____D () C:\FRST
2014-11-06 10:45 - 2014-11-09 21:58 - 02116096 _____ (Farbar) C:\Users\Ortiz Family\Desktop\FRST64.exe
2014-11-02 00:17 - 2014-11-02 00:17 - 00013952 _____ () C:\Users\Ortiz Family\Desktop\hijackthis nov 2 2014.log
2014-10-30 16:31 - 2014-10-30 16:31 - 00000000 ____D () C:\found.000
2014-10-30 11:56 - 2014-10-30 11:55 - 00450031 ____R () C:\Windows\system32\Drivers\etc\hosts.20141030-125621.backup
2014-10-30 07:37 - 2014-10-30 11:41 - 00000000 ____D () C:\Windows\System32\Tasks\Safer-Networking
2014-10-30 07:32 - 2014-11-06 12:43 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-10-30 07:27 - 2014-10-30 11:41 - 00000000 ____D () C:\Users\Ortiz Family\Downloads\Spybot 2.4
2014-10-27 15:53 - 2014-10-27 15:53 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Local\Nova Development
2014-10-27 15:47 - 2014-10-27 15:47 - 00002957 _____ () C:\Users\Public\Desktop\Print Artist Craft Studio.lnk
2014-10-27 15:47 - 2014-10-27 15:47 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Nova Development
2014-10-27 15:46 - 2014-10-27 15:46 - 00000000 ____D () C:\Program Files (x86)\Nova Development
2014-10-27 15:36 - 2014-10-27 15:42 - 800771032 _____ (Nova Development ) C:\Users\Ortiz Family\Downloads\PrintArtistCraftStudioESD.exe
2014-10-27 15:09 - 2014-10-27 15:09 - 00003648 _____ () C:\Windows\System32\Tasks\HPCustParticipation HP ENVY 4500 series
2014-10-27 15:09 - 2014-10-27 15:09 - 00002178 _____ () C:\Users\Public\Desktop\HP ENVY 4500 series.lnk
2014-10-27 15:09 - 2014-10-27 15:09 - 00001993 _____ () C:\Users\Public\Desktop\HP Photo Creations.lnk
2014-10-27 15:09 - 2014-10-27 15:09 - 00001140 _____ () C:\Users\Public\Desktop\Shop for Supplies - HP ENVY 4500 series.lnk
2014-10-27 15:09 - 2014-10-27 15:09 - 00000000 ____D () C:\ProgramData\HP Photo Creations
2014-10-27 15:09 - 2014-10-27 15:09 - 00000000 ____D () C:\Program Files (x86)\HP Photo Creations
2014-10-27 15:09 - 2014-07-21 15:31 - 00763912 ____N (Hewlett-Packard Development Company, LP) C:\Windows\system32\HPDiscoPMC511.dll
2014-10-27 15:08 - 2014-10-27 15:08 - 00000057 _____ () C:\ProgramData\Ament.ini
2014-10-27 15:07 - 2014-10-27 15:53 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Local\HP
2014-10-27 14:53 - 2014-10-27 15:09 - 00000000 ____D () C:\ProgramData\HP
2014-10-15 06:44 - 2014-09-28 17:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-15 06:44 - 2014-08-18 20:11 - 00693176 _____ (Microsoft Corporation) C:\Windows\system32\winload.efi
2014-10-15 06:44 - 2014-08-18 20:10 - 00616352 _____ (Microsoft Corporation) C:\Windows\system32\winresume.efi
2014-10-15 06:44 - 2014-08-18 20:08 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2014-10-15 06:44 - 2014-08-18 20:08 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll
2014-10-15 06:44 - 2014-08-18 20:08 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2014-10-15 06:44 - 2014-08-18 20:07 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2014-10-15 06:44 - 2014-08-18 20:07 - 00146944 _____ (Microsoft Corporation) C:\Windows\system32\appidpolicyconverter.exe
2014-10-15 06:44 - 2014-08-18 20:07 - 00058880 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2014-10-15 06:44 - 2014-08-18 20:07 - 00032256 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2014-10-15 06:44 - 2014-08-18 20:07 - 00017920 _____ (Microsoft Corporation) C:\Windows\system32\appidcertstorecheck.exe
2014-10-15 06:44 - 2014-08-18 19:41 - 00050688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll
2014-10-15 06:44 - 2014-08-18 19:41 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2014-10-15 06:44 - 2014-08-18 19:06 - 00061440 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys
2014-10-15 06:44 - 2014-07-06 19:07 - 14632960 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
2014-10-15 06:44 - 2014-07-06 19:07 - 00782848 _____ (Microsoft Corporation) C:\Windows\system32\wmdrmsdk.dll
2014-10-15 06:44 - 2014-07-06 19:07 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 05551032 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2014-10-15 06:44 - 2014-07-06 19:06 - 04120576 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 01574400 _____ (Microsoft Corporation) C:\Windows\system32\quartz.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 01202176 _____ (Microsoft Corporation) C:\Windows\system32\drmv2clt.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 01069056 _____ (Microsoft Corporation) C:\Windows\system32\cryptui.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00842240 _____ (Microsoft Corporation) C:\Windows\system32\blackbox.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00679424 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00641024 _____ (Microsoft Corporation) C:\Windows\system32\msscp.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\evr.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00497664 _____ (Microsoft Corporation) C:\Windows\system32\drmmgrtn.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00432128 _____ (Microsoft Corporation) C:\Windows\system32\mfplat.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00325632 _____ (Microsoft Corporation) C:\Windows\system32\msnetobj.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00188416 _____ (Microsoft Corporation) C:\Windows\system32\pcasvc.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00187904 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00082432 _____ (Microsoft Corporation) C:\Windows\system32\cryptsp.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-10-15 06:44 - 2014-07-06 19:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-10-15 06:44 - 2014-07-06 19:06 - 00009728 _____ (Microsoft Corporation) C:\Windows\system32\spwmp.dll
2014-10-15 06:44 - 2014-07-06 19:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\msdxm.ocx
2014-10-15 06:44 - 2014-07-06 19:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\dxmasf.dll
2014-10-15 06:44 - 2014-07-06 19:05 - 12625920 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
2014-10-15 06:44 - 2014-07-06 19:05 - 00126464 _____ (Microsoft Corporation) C:\Windows\system32\audiodg.exe
2014-10-15 06:44 - 2014-07-06 19:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-10-15 06:44 - 2014-07-06 18:52 - 00663552 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\PEAuth.sys
2014-10-15 06:44 - 2014-07-06 18:40 - 11411456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmp.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 03208704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 01329664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\quartz.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 01005056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptui.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00988160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmv2clt.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00744960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\blackbox.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00617984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmdrmsdk.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msscp.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00489984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\evr.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00406016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmmgrtn.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00354816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfplat.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00265216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msnetobj.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00081408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsp.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00008192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\spwmp.dll
2014-10-15 06:44 - 2014-07-06 18:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msdxm.ocx
2014-10-15 06:44 - 2014-07-06 18:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxmasf.dll
2014-10-15 06:44 - 2014-07-06 18:39 - 12625408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmploc.DLL
2014-10-15 06:44 - 2014-07-06 18:39 - 03970488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2014-10-15 06:44 - 2014-07-06 18:39 - 03914680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2014-10-15 06:44 - 2014-07-06 18:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-10-15 06:44 - 2014-07-06 18:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-10-15 06:44 - 2014-07-06 18:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll
2014-10-15 06:44 - 2014-06-27 17:21 - 00619056 _____ (Microsoft Corporation) C:\Windows\system32\winload.exe
2014-10-15 06:44 - 2014-06-27 17:21 - 00532176 _____ (Microsoft Corporation) C:\Windows\system32\winresume.exe
2014-10-15 06:44 - 2014-06-27 17:21 - 00457400 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll
2014-10-15 06:44 - 2014-06-18 15:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-15 06:44 - 2014-06-18 15:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll
2014-10-15 06:44 - 2014-06-18 15:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll
2014-10-15 06:44 - 2014-06-18 15:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-15 06:44 - 2014-06-18 15:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll
2014-10-15 06:44 - 2014-06-18 15:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-15 06:43 - 2014-10-09 19:05 - 00507392 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-10-15 06:43 - 2014-10-09 19:05 - 00276480 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-10-15 06:43 - 2014-10-09 19:00 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-10-15 06:43 - 2014-10-06 19:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-15 06:43 - 2014-10-06 19:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-10-15 06:43 - 2014-09-25 15:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-15 06:43 - 2014-09-25 15:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-10-15 06:43 - 2014-09-25 15:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-10-15 06:43 - 2014-09-25 15:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-10-15 06:43 - 2014-09-25 15:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-10-15 06:43 - 2014-09-25 15:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-10-15 06:43 - 2014-09-25 15:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-15 06:43 - 2014-09-18 19:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-15 06:43 - 2014-09-18 18:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-15 06:43 - 2014-09-18 18:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-15 06:43 - 2014-09-18 18:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-10-15 06:43 - 2014-09-18 18:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-15 06:43 - 2014-09-18 18:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-15 06:43 - 2014-09-18 18:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-15 06:43 - 2014-09-18 18:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-15 06:43 - 2014-09-18 18:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-15 06:43 - 2014-09-18 18:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-15 06:43 - 2014-09-18 18:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-15 06:43 - 2014-09-18 18:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-15 06:43 - 2014-09-18 18:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-15 06:43 - 2014-09-18 18:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-15 06:43 - 2014-09-18 18:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-10-15 06:43 - 2014-09-18 18:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-15 06:43 - 2014-09-18 18:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-15 06:43 - 2014-09-18 18:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-15 06:43 - 2014-09-18 18:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-10-15 06:43 - 2014-09-18 18:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-15 06:43 - 2014-09-18 18:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-15 06:43 - 2014-09-18 18:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-10-15 06:43 - 2014-09-18 18:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-15 06:43 - 2014-09-18 18:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-10-15 06:43 - 2014-09-18 18:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-10-15 06:43 - 2014-09-18 18:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-15 06:43 - 2014-09-18 17:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-10-15 06:43 - 2014-09-18 17:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-15 06:43 - 2014-09-18 17:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-10-15 06:43 - 2014-09-18 17:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-10-15 06:43 - 2014-09-18 17:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-10-15 06:43 - 2014-09-18 17:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-10-15 06:43 - 2014-09-18 17:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-10-15 06:43 - 2014-09-18 17:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-10-15 06:43 - 2014-09-18 17:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-15 06:43 - 2014-09-18 17:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-15 06:43 - 2014-09-18 17:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-15 06:43 - 2014-09-18 17:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-15 06:43 - 2014-09-18 17:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-15 06:43 - 2014-09-18 17:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-10-15 06:43 - 2014-09-18 17:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-10-15 06:43 - 2014-09-18 17:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-10-15 06:43 - 2014-09-18 17:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-15 06:43 - 2014-09-18 16:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-10-15 06:43 - 2014-09-18 16:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-15 06:43 - 2014-09-18 16:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-10-15 06:43 - 2014-09-18 16:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-10-15 06:43 - 2014-09-17 19:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-10-15 06:43 - 2014-09-17 18:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-10-15 06:43 - 2014-09-03 22:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-15 06:43 - 2014-09-03 22:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll
2014-10-15 06:42 - 2014-09-12 18:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-15 06:42 - 2014-09-12 18:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-10-15 06:42 - 2014-07-16 19:07 - 03722240 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-10-15 06:42 - 2014-07-16 19:07 - 01118720 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe
2014-10-15 06:42 - 2014-07-16 19:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-15 06:42 - 2014-07-16 19:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-15 06:42 - 2014-07-16 19:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-15 06:42 - 2014-07-16 19:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-15 06:42 - 2014-07-16 19:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-15 06:42 - 2014-07-16 19:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-15 06:42 - 2014-07-16 18:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll
2014-10-15 06:42 - 2014-07-16 18:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2014-10-15 06:42 - 2014-07-16 18:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe
2014-10-15 06:42 - 2014-07-16 18:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll
2014-10-15 06:42 - 2014-07-16 18:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-10-15 06:42 - 2014-07-16 18:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-10-15 06:42 - 2014-07-16 18:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-15 06:42 - 2014-07-16 18:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-09 22:09 - 2011-03-15 20:09 - 02045236 _____ () C:\Windows\WindowsUpdate.log
2014-11-09 22:05 - 2012-06-10 22:47 - 00000000 ____D () C:\Temp
2014-11-09 22:05 - 2011-07-16 10:13 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-11-09 22:05 - 2011-03-15 22:18 - 01039180 _____ () C:\Windows\PFRO.log
2014-11-09 22:05 - 2009-07-13 22:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-11-09 22:05 - 2009-07-13 21:51 - 00165240 _____ () C:\Windows\setupact.log
2014-11-09 21:58 - 2011-08-30 09:14 - 00000000 ____D () C:\Windows\pss
2014-11-09 21:54 - 2012-09-27 22:17 - 00000000 ____D () C:\Users\Ortiz Family\Downloads\Ocean screen saver
2014-11-09 21:48 - 2011-07-16 10:13 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-11-09 21:42 - 2012-04-15 13:40 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-11-09 20:27 - 2011-05-17 00:56 - 00000000 ____D () C:\Users\Ortiz Family\Documents\Julio
2014-11-09 20:26 - 2009-07-13 22:13 - 00783464 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-09 16:51 - 2013-09-09 10:04 - 00000420 ____H () C:\Windows\Tasks\Norton Security Scan for Ortiz Family.job
2014-11-09 11:46 - 2009-07-13 21:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-09 11:46 - 2009-07-13 21:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-11-09 11:38 - 2014-06-22 02:37 - 00000360 _____ () C:\Windows\Tasks\HPCeeScheduleForOrtiz Family.job
2014-11-09 11:37 - 2011-05-08 05:54 - 00000000 ____D () C:\Windows\Minidump
2014-11-09 11:37 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\110914-83569-01.dmp
2014-11-09 03:15 - 2014-06-22 02:37 - 00003228 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForOrtiz Family
2014-11-09 03:15 - 2011-10-28 22:22 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-11-09 03:15 - 2011-05-09 05:06 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-11-08 11:23 - 2011-03-15 22:18 - 00271447 ____N () C:\Windows\Minidump\110814-89513-01.dmp
2014-11-08 06:39 - 2011-08-03 13:59 - 00013328 _____ () C:\Users\Ortiz Family\Desktop\bill (2).xlsx
2014-11-08 05:29 - 2011-03-15 22:18 - 00271447 ____N () C:\Windows\Minidump\110814-90340-01.dmp
2014-11-07 22:14 - 2011-03-15 22:18 - 00271447 ____N () C:\Windows\Minidump\110714-92446-01.dmp
2014-11-07 07:09 - 2011-11-29 11:34 - 00000000 ____D () C:\ProgramData\kds_kodak
2014-11-07 07:09 - 2011-09-03 06:54 - 00000000 ____D () C:\Program Files (x86)\Kodak
2014-11-07 07:09 - 2011-09-03 06:42 - 00000000 ____D () C:\ProgramData\Kodak
2014-11-07 07:08 - 2011-09-03 06:56 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Local\Eastman_Kodak_Company
2014-11-06 15:10 - 2009-07-13 19:34 - 00000260 _____ () C:\Windows\system.ini
2014-11-06 14:55 - 2012-04-03 08:55 - 00000000 ____D () C:\Windows\ERDNT
2014-11-06 13:08 - 2009-07-13 22:08 - 00032538 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-11-06 12:35 - 2011-06-21 21:55 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-11-06 12:34 - 2011-06-21 21:55 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy
2014-11-06 12:10 - 2011-05-07 14:23 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Local\CrashDumps
2014-11-06 06:27 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\110614-79950-01.dmp
2014-11-06 06:26 - 2009-07-13 22:32 - 00000000 ____D () C:\Windows\Offline Web Pages
2014-11-05 17:02 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\110514-77158-01.dmp
2014-11-04 16:49 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\110414-82212-01.dmp
2014-11-04 15:08 - 2014-09-28 10:35 - 00000544 _____ () C:\Users\Ortiz Family\Desktop\PHINS 4 LIFE - Free Fantasy Football - ESPN.website
2014-11-03 12:23 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\110314-81229-01.dmp
2014-11-03 08:02 - 2011-03-15 20:29 - 00000000 ____D () C:\ProgramData\PDFC
2014-11-03 07:00 - 2011-03-15 22:18 - 00287815 ____N () C:\Windows\Minidump\110314-82072-01.dmp
2014-11-03 06:59 - 2009-07-14 00:45 - 00000000 ____D () C:\Windows\ShellNew
2014-11-02 02:45 - 2012-03-28 06:56 - 00002498 _____ () C:\Users\Ortiz Family\Desktop\unhide.txt
2014-10-31 20:34 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\103114-83725-01.dmp
2014-10-31 07:45 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\103114-81323-01.dmp
2014-10-31 07:26 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-10-31 06:08 - 2011-03-15 22:18 - 00287175 ____N () C:\Windows\Minidump\103114-84022-01.dmp
2014-10-30 16:45 - 2011-03-15 22:18 - 00271447 ____N () C:\Windows\Minidump\103014-87578-01.dmp
2014-10-30 11:56 - 2013-01-18 00:24 - 00450031 ____R () C:\Windows\system32\Drivers\etc\hosts.20141102-182956.backup
2014-10-30 11:41 - 2012-04-15 12:48 - 00000000 ____D () C:\Users\Ortiz Family\Desktop\backups
2014-10-30 11:41 - 2011-05-07 12:10 - 00000000 ____D () C:\Users\Ortiz Family
2014-10-30 10:03 - 2011-05-12 14:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office
2014-10-30 10:03 - 2011-05-12 14:27 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-10-30 04:25 - 2011-05-07 12:19 - 00275080 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2014-10-30 04:13 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\103014-82368-01.dmp
2014-10-30 04:12 - 2009-07-13 22:32 - 00000000 ____D () C:\Windows\Performance
2014-10-30 00:09 - 2012-03-28 07:07 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Roaming\Malwarebytes
2014-10-30 00:08 - 2012-03-28 07:07 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-10-29 10:48 - 2014-09-30 13:38 - 00000000 ___RD () C:\Users\Ortiz Family\Dropbox
2014-10-29 10:48 - 2014-09-30 13:35 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Roaming\Dropbox
2014-10-29 07:24 - 2011-03-15 22:18 - 00287047 ____N () C:\Windows\Minidump\102914-80543-01.dmp
2014-10-28 23:03 - 2013-01-18 00:24 - 00449979 ____R () C:\Windows\system32\Drivers\etc\hosts.20141030-125559.backup
2014-10-28 22:38 - 2011-05-19 11:45 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Local\Google
2014-10-28 22:31 - 2013-01-18 00:24 - 00449915 ____R () C:\Windows\system32\Drivers\etc\hosts.20141029-000302.backup
2014-10-28 22:29 - 2009-07-13 21:45 - 05046832 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-28 15:49 - 2012-03-28 06:58 - 00002185 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-10-28 04:48 - 2011-05-07 12:17 - 00149528 _____ () C:\Users\Ortiz Family\AppData\Local\GDIPFONTCACHEV1.DAT
2014-10-28 02:45 - 2011-06-16 02:45 - 00003230 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForORTIZFAMILY-HP$
2014-10-28 02:45 - 2011-06-16 02:45 - 00000354 _____ () C:\Windows\Tasks\HPCeeScheduleForORTIZFAMILY-HP$.job
2014-10-27 15:09 - 2011-05-09 05:00 - 00000000 ____D () C:\Users\Ortiz Family\AppData\Roaming\HpUpdate
2014-10-27 15:09 - 2011-03-15 20:17 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP
2014-10-27 15:09 - 2011-03-15 20:07 - 00000000 ____D () C:\Program Files (x86)\Hewlett-Packard
2014-10-27 15:08 - 2011-03-15 20:17 - 00000000 ____D () C:\Program Files (x86)\Hp
2014-10-27 15:08 - 2011-03-15 20:08 - 00000000 ____D () C:\Program Files\hp
2014-10-26 12:51 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\SysWOW64\sysprep
2014-10-18 10:43 - 2011-07-16 10:13 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-18 10:43 - 2011-07-16 10:13 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-10-18 05:22 - 2013-10-10 05:01 - 00011581 _____ () C:\Users\Ortiz Family\Desktop\christmas list.xlsx
2014-10-16 04:07 - 2009-07-13 22:09 - 00000000 ____D () C:\Windows\System32\Tasks\WPD
2014-10-16 03:44 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\rescache
2014-10-16 02:51 - 2011-03-15 22:18 - 00289095 ____N () C:\Windows\Minidump\101614-100215-01.dmp
2014-10-16 02:38 - 2014-05-06 02:00 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-10-16 02:38 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\SysWOW64\Dism
2014-10-16 02:38 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\system32\Dism
2014-10-16 02:15 - 2013-07-15 02:00 - 00000000 ____D () C:\Windows\system32\MRT
2014-10-16 02:00 - 2011-05-12 09:57 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-11-05 17:44

==================== End Of Log ============================

 

 

 

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 09-11-2014 01
Ran by Ortiz Family at 2014-11-09 22:11:03
Running from C:\Users\Ortiz Family\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Audition 3.0 (HKLM-x32\...\Adobe Audition 3.0) (Version: 3.0 - Adobe Systems Incorporated)
Adobe Audition 3.0 Vista Compatibility (HKLM\...\{75d2897c-87aa-4a06-8710-3ebda9f02de0}.sdb) (Version:  - )
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Photoshop CS5.1 (HKLM-x32\...\{9158FF30-78D7-40EF-B83E-451AC5334640}) (Version: 12.1 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden
Alesis io|2 ASIO Driver (HKLM-x32\...\{311EEFFE-8354-42D8-B2A0-A0666689F69F}) (Version: 1.0.0 - Alesis)
Alesis USB Audio driver (HKLM\...\USB_AUDIO_DEusb-audio.deAlesis) (Version:  - )
AMD Catalyst Install Manager (HKLM\...\{6F483F38-6162-7606-1D0B-054852C8E011}) (Version: 3.0.851.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{CCE825DB-347A-4004-A186-5F4A6FDD8547}) (Version: 2.3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{D70884EA-E2CE-4539-91DB-4766CC1E5F5F}) (Version: 6.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
bl (x32 Version: 1.0.0 - Your Company Name) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{504CC891-B140-4E1B-860B-5E4C1DFBA9E3}) (Version: 2.0.5350 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cisco WebEx Meetings (HKU\S-1-5-21-4195524230-986017159-2191004378-1000\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3210 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
DING! (HKLM-x32\...\{84031A18-BA9A-4156-A74F-E05B52DDFCE2}) (Version: 1.05.005 - Southwest Airlines)
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Download-Manager (remove only) (HKLM-x32\...\Download-Manager) (Version:  - )
Driver Detective (HKLM-x32\...\{4640FDE1-B83A-4376-84ED-86F86BEE2D41}) (Version: 8.0.1 - PC Drivers HeadQuarters)
Dropbox (HKU\S-1-5-21-4195524230-986017159-2191004378-1000\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)
DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
eLicenser Control (HKLM-x32\...\eLicenser Control) (Version:  - Steinberg Media Technologies GmbH)
Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
GetDiz (HKLM-x32\...\GetDiz) (Version: 4.6 - Outertech)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Heroes of Hellas 2 - Olympia (x32 Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HiJackThis (HKLM-x32\...\{45A66726-69BC-466B-A7A4-12FCBA4883D7}) (Version: 1.0.0 - Trend Micro)
HP ENVY 4500 series Basic Device Software (HKLM\...\{6915424E-704F-4F5D-9057-9C7B406B36DB}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
HP ENVY 4500 series Help (HKLM-x32\...\{95BECC50-22B4-4FCA-8A2E-BF77713E6D3A}) (Version: 30.0.0 - Hewlett Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)
hp LaserJet 1000 (HKLM-x32\...\{975C8028-51D8-44A9-9585-82E9810FE96A}) (Version:  - )
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.2.4725 - Hewlett-Packard)
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.2.4517 - Hewlett-Packard)
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.2.4513 - Hewlett-Packard)
HP MediaSmart SmartMenu (HKLM\...\{A40F60B1-F1E1-452E-96A5-FF97F9A2D102}) (Version: 3.1.2.4 - Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.2.4522 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}) (Version: 1.0.4.0 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.6.0 - Hewlett-Packard)
HTC BMP USB Driver (HKLM-x32\...\{31A559C1-9E4D-423B-9DD3-34A6C5398752}) (Version: 1.0.5375 - HTC)
HTC Driver Installer (HKLM-x32\...\{6D6664A9-3342-4948-9B7E-034EFE366F0F}) (Version: 3.0.0.005 - HTC Corporation)
HTC Sync (HKLM-x32\...\{923E3957-F939-453A-BD55-41CFB8D7F211}) (Version: 3.0.5517 - HTC)
Hulu Desktop (HKU\S-1-5-21-4195524230-986017159-2191004378-1000\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
HydraVision (x32 Version: 4.2.218.0 - Advanced Micro Devices, Inc.) Hidden
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.510 - Oracle)
Java™ 6 Update 35 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216033FF}) (Version: 6.0.350 - Oracle)
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 1.6 - Kobo Inc.)
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3130 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.3130 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{FD7F0DB8-0E96-4D64-AD4D-9B5A936AF2A8}) (Version: 1.18.20.1 - LightScribe)
Live Lite Alesis Edition (HKLM-x32\...\Live Lite Alesis Edition) (Version:  - )
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM-x32\...\McAfee Security Scan) (Version: 3.0.207.4 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Calculator Plus (HKLM-x32\...\{83073C45-3003-4671-9A86-243AAADD915A}) (Version: 1.0.0 - Microsoft)
Microsoft IntelliType Pro 8.2 (HKLM\...\Microsoft IntelliType Pro 8.2) (Version: 8.20.469.0 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MotoHelper 2.1.41 Driver 5.5.0 (HKLM-x32\...\MotoHelper) (Version: 2.1.41 - Motorola)
MotoHelper MergeModules (x32 Version: 1.2.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 5.5.0 (Version: 5.5.0 - Motorola Inc.) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)
Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
MpcStar 5.4 (HKLM-x32\...\MpcStar) (Version: 5.4 - www.mpcstar.com)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Mystery P.I. - The London Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden
Norton Security Scan (HKLM-x32\...\NSS) (Version: 4.1.0.28 - Symantec Corporation)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.9 - PDF Complete, Inc)
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF Speed Converter (HKLM\...\{EC38DB84-B902-4F2D-92D7-297E4E3A0A2A}_is1) (Version: 1.0 - )
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
ph (x32 Version: 1.0.0 - Your Company Name) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.7717 - CyberLink Corp.) Hidden
PicPick (HKLM-x32\...\PicPick) (Version: 3.4.0 - NTeWORKS)
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-Packard Company)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4329 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4329 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3129 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3129 - CyberLink Corp.) Hidden
PreReq (x32 Version: 6.2.4.0 - Eastman Kodak Company) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-13231864975E}) (Version: 5.10.1102.0 -  NewspaperDirect Inc.)
Print Artist Craft Studio (HKLM-x32\...\{54E76A97-D5FB-4EF4-857B-838E47705B98}) (Version: 25.0.1.7 - Nova Development)
PrintProjects (HKLM-x32\...\PrintProjects) (Version: 1.0.0.9282 - RocketLife Inc.)
Product Improvement Study for HP ENVY 4500 series (HKLM\...\{58139103-BACF-4BDC-B71C-955F9164ADA6}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.)
Ralink 802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.2.13.0 - Ralink)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3219 - CyberLink Corp.) Hidden
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - RoxioNow)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Steinberg Cubase LE 4 (HKLM-x32\...\{AB3C4AC6-C401-4132-A8B5-265899A9C0E8}) (Version: 4.1.3.853 - Steinberg Media Technologies GmbH)
Steinberg HALionOne (HKLM-x32\...\{E70E7159-93B1-470D-9FBD-D8E9EF34B538}) (Version: 1.1.0.457 - Steinberg Media Technologies GmbH)
Steinberg HALionOne Essential Set (HKLM-x32\...\{C04D5974-F528-4347-A494-EAF56124CC1A}) (Version: 1.0.1.457 - Steinberg Media Technologies GmbH)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Unity Web Player (HKU\S-1-5-21-4195524230-986017159-2191004378-1000\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
US-122 (HKLM-x32\...\US-122) (Version:  - )
US122 Driver 3.40 (HKLM\...\US122 Driver_is1) (Version: 3.40 - Frontier Design Group, LLC)
Virtual Families (x32 Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Waves Diamond Bundle v5.0 (HKLM-x32\...\Waves Diamond Bundle v5.0) (Version:  - )
Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
WinRAR 4.00 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.00.0 - win.rar GmbH)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4.9310D8F796442B71068C511E15D70529A702D19D.1) (Version: 4.0.3184 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.0.3184 - Zinio LLC) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4195524230-986017159-2191004378-1000_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)

==================== Restore Points  =========================

06-11-2014 21:56:19 ComboFix created restore point
07-11-2014 13:28:15 Revo Uninstaller's restore point - Ask Toolbar
07-11-2014 13:36:27 Revo Uninstaller's restore point - Coupon Printer for Windows
07-11-2014 13:56:23 Revo Uninstaller's restore point - Speed Test (4354)
07-11-2014 13:59:12 Revo Uninstaller's restore point - vshare.tv Bar Toolbar
07-11-2014 14:03:12 Revo Uninstaller's restore point - Veetle TV
07-11-2014 14:07:10 Revo Uninstaller's restore point - KODAK AiO Software
07-11-2014 14:40:04 Windows Update
07-11-2014 15:00:36 Windows Update
07-11-2014 22:31:55 Autumn 2014
09-11-2014 16:45:52 Revo Uninstaller's restore point - Malwarebytes Anti-Malware version 2.0.3.1025

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-01-18 00:24 - 2014-11-06 15:09 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {1C3EE88F-171A-4E9A-B942-78CCDE45BB71} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-18] (Google Inc.)
Task: {1E86B50D-1A6D-48A0-B736-4C49CBD3B877} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Warranty Opt-In(Yes) => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\Detection_PostWarrantyAlert.exe
Task: {1F9B7D99-67CD-415C-BE88-34D5033B129F} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Warranty Opt-In(No) => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\Detection_PostWarrantyAlert.exe
Task: {3F21ED5F-7717-4416-9DD8-EB5FAA93B774} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {5509E4E2-7D24-4ED9-B5BE-A3F2D6683A19} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {58B04BFE-4C67-4F2A-A33B-03B80A82817D} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-18] (Google Inc.)
Task: {5F97A8E9-E4BD-4F78-97F4-A4D76A35F0C4} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-09-22] (Hewlett-Packard)
Task: {61C3BB92-16C7-466D-8F6F-8F5706DE615D} - System32\Tasks\MotoHelper Routing => C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperUpdate.exe [2012-02-06] ()
Task: {63C2E8C3-CD65-4A4B-AC53-844DF4A85782} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {6AF99A42-A14C-4E34-939B-35C6657C4009} - System32\Tasks\HPCeeScheduleForOrtiz Family => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {72FC9F91-6E69-4D64-8AA3-3E505C5E41CE} - System32\Tasks\MotoHelper Initial Update => C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperUpdate.exe [2012-02-06] ()
Task: {77F09001-3CD4-4C5A-9A38-681D630C82B6} - System32\Tasks\Microsoft_Hardware_Launch_IType_exe => c:\Program Files\Microsoft IntelliType Pro\IType.exe [2011-08-10] (Microsoft Corporation)
Task: {85F4A847-B88F-4F50-8D2D-C098ECDE703B} - System32\Tasks\Launch HTC Sync Loader => C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe [2011-01-27] ()
Task: {A2F9AC51-A97D-42F0-B365-5AF527BDE0F5} - System32\Tasks\MotoHelper Update => C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperUpdate.exe [2012-02-06] ()
Task: {A69131BE-1EE1-4740-B398-91CB05668A74} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {B3DAE0C2-1277-4FD2-A8AA-0AFF1F04D672} - System32\Tasks\HPCustParticipation HP ENVY 4500 series => C:\Program Files\HP\HP ENVY 4500 series\Bin\HPCustPartic.exe [2014-07-21] (Hewlett-Packard Development Company, LP)
Task: {D4E7EC69-A1D1-4CD9-A40C-25E40DB80587} - System32\Tasks\HPCeeScheduleForORTIZFAMILY-HP$ => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {E0EEFB18-32B6-42AD-B8FC-234C35A896C0} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-24] (Adobe Systems Incorporated)
Task: {EE910122-3A86-4F8B-9103-89AFE6F1F73D} - System32\Tasks\Norton Security Scan for Ortiz Family => C:\Program Files (x86)\Norton Security Scan\Engine\4.1.0.28\Nss.exe [2014-08-21] (Symantec Corporation)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForOrtiz Family.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
Task: C:\Windows\Tasks\HPCeeScheduleForORTIZFAMILY-HP$.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
Task: C:\Windows\Tasks\Norton Security Scan for Ortiz Family.job => C:\PROGRA~2\NORTON~2\Engine\410~1.28\Nss.exe

==================== Loaded Modules (whitelisted) =============

2011-10-13 14:44 - 2011-10-13 14:44 - 00073728 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll
2012-03-23 07:57 - 2011-03-02 11:40 - 00164864 _____ () C:\Program Files (x86)\WinRAR\rarext64.dll
2012-02-06 10:17 - 2012-02-06 10:17 - 00214896 _____ () C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
2010-09-16 13:06 - 2010-09-16 13:06 - 00080896 _____ () C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
2012-02-06 10:17 - 2012-02-06 10:17 - 00784240 _____ () C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
2012-02-20 20:29 - 2012-02-20 20:29 - 00087912 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2012-02-20 20:28 - 2012-02-20 20:28 - 01242472 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\Windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Snapfish PictureMover.lnk => C:\Windows\pss\Snapfish PictureMover.lnk.CommonStartup
MSCONFIG\startupfolder: C:^Users^Ortiz Family^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^DING!.lnk => C:\Windows\pss\DING!.lnk.Startup
MSCONFIG\startupfolder: C:^Users^Ortiz Family^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Monitor Ink Alerts - HP ENVY 4500 series.lnk => C:\Windows\pss\Monitor Ink Alerts - HP ENVY 4500 series.lnk.Startup
MSCONFIG\startupreg: AdobeAAMUpdater-1.0 => "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
MSCONFIG\startupreg: AdobeCS5.5ServiceManager => "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
MSCONFIG\startupreg: ApnUpdater => "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
MSCONFIG\startupreg: Conime => %windir%\system32\conime.exe
MSCONFIG\startupreg: EKStatusMonitor => C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe
MSCONFIG\startupreg: GoogleUpdate => C:\Users\Ortiz Family\AppData\Roaming\FrameworkUpdate7\GoogleUpdate.exe
MSCONFIG\startupreg: hp 1000 firmware => C:\Program Files (x86)\hp LaserJet 1000\fwdl.exe
MSCONFIG\startupreg: HP Software Update => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
MSCONFIG\startupreg: hpsysdrv => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
MSCONFIG\startupreg: HTC Sync Loader => "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: itype => "c:\Program Files\Microsoft IntelliType Pro\itype.exe"
MSCONFIG\startupreg: Microsoft Default Manager => "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
MSCONFIG\startupreg: MSC => "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
MSCONFIG\startupreg: Norton Online Backup => C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
MSCONFIG\startupreg: PDF Complete => C:\Program Files (x86)\PDF Complete\pdfsty.exe
MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
MSCONFIG\startupreg: ReminderApp_EEAC3053-7055-4143-B8A0-306758055099 => C:\Program Files (x86)\Nova Development\Print Artist Craft Studio\ReminderApp.exe
MSCONFIG\startupreg: SDTray => "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
MSCONFIG\startupreg: SmartMenu => C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
MSCONFIG\startupreg: Spybot-S&D Cleaning => "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
MSCONFIG\startupreg: SpybotSD TeaTimer => C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
MSCONFIG\startupreg: StartCCC => "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
MSCONFIG\startupreg: SuperAdBlocker => C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SAdBlock.exe
MSCONFIG\startupreg: swg => "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
MSCONFIG\startupreg: SwitchBoard => C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

========================= Accounts: ==========================

Administrator (S-1-5-21-4195524230-986017159-2191004378-500 - Administrator - Disabled)
Guest (S-1-5-21-4195524230-986017159-2191004378-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-4195524230-986017159-2191004378-1003 - Limited - Enabled)
Ortiz Family (S-1-5-21-4195524230-986017159-2191004378-1000 - Administrator - Enabled) => C:\Users\Ortiz Family

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (11/09/2014 04:58:17 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (11/09/2014 04:53:45 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (11/09/2014 04:53:44 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (11/09/2014 04:53:43 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

System errors:
=============
Error: (11/09/2014 10:06:33 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SABDIFSV
SABKUTIL

Error: (11/09/2014 10:06:27 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ralink UPnP Media Server service to connect.

Error: (11/09/2014 10:05:10 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \??\C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\ has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (11/09/2014 10:05:10 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \??\C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\ has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (11/09/2014 09:59:21 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (11/09/2014 08:55:39 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.

Error: (11/09/2014 08:55:39 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.

Error: (11/09/2014 11:39:03 AM) (Source: Service Control Manager) (EventID: 7026) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SABDIFSV
SABKUTIL

Error: (11/09/2014 11:38:55 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ralink UPnP Media Server service to connect.

Error: (11/09/2014 11:37:43 AM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \??\C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\ has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Microsoft Office Sessions:
=========================
Error: (11/09/2014 04:58:17 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Ortiz Family\Desktop\esetsmartinstaller_enu.exe

Error: (11/09/2014 04:53:45 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Ortiz Family\Desktop\esetsmartinstaller_enu.exe

Error: (11/09/2014 04:53:44 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Ortiz Family\Desktop\esetsmartinstaller_enu.exe

Error: (11/09/2014 04:53:43 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Ortiz Family\Desktop\esetsmartinstaller_enu.exe

CodeIntegrity Errors:
===================================
  Date: 2014-11-09 22:05:10.999
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\sabdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-09 22:05:10.890
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\sabdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-09 22:05:10.718
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-09 22:05:10.562
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-09 11:37:43.753
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\sabdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-09 11:37:43.644
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\sabdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-09 11:37:43.488
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-09 11:37:43.316
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-08 11:23:10.948
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\sabdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-08 11:23:10.838
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\sabdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

==================== Memory info ===========================

Processor: AMD Athlon™ II X4 640 Processor
Percentage of memory in use: 37%
Total physical RAM: 3839.29 MB
Available physical RAM: 2408.27 MB
Total Pagefile: 7676.75 MB
Available Pagefile: 6152.45 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:918.5 GB) (Free:609.77 GB) NTFS
Drive d: (HP_RECOVERY) (Fixed) (Total:12.91 GB) (Free:1.55 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 04103EB4)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=918.5 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=12.9 GB) - (Type=07 NTFS)

==================== End Of Log ============================

[LiquidTension]

Hello, 

 

Please boot into Safe Mode. Then shut down your computer, and tell me what the time is like. 

 

 Boot into Safe Mode

• Restart your PC.
• As soon as the BIOS is loaded, begin repeatedly tapping the F8 key until the Advanced Options menu appears.  
• Using the arrow keys, select Safe Mode. 
• Press the Enter key.

[Juliusmaximus]

Shut Down from Normal Mode was still occurring at 5+ minutes so I manually shut down again.

 

Start Up in Safe Mode took about 1 min

 

Shut Down in Safe Mode took 5 seconds

 

Start Up in Normal Mode took 3 min

[LiquidTension]

That sounds good. 

Please confirm you experience the same/similar after doing the following. 

 

 Clean Boot

• Press the Windows Key  + r on your keyboard at the same time. Type msconfig and click OK.
• If prompted for an administrator password or for confirmation, type the password, or provide confirmation.
• In the General tab, click Selective Startup.
• Remove the checkmark next to Load startup items.
• Click the Services tab.
• Place a checkmark next to Hide all Microsoft services.
• Click Disable all, followed by OK.
• When prompted, click Restart and boot normally into Windows.
• Check your computer startup/shut down performance.

[Juliusmaximus]

I allowed the system to Shut Down on its own this time without manually powering down, and it shut down after 9 min.

Start-up was slightly quicker than before.

[LiquidTension]

Hi Julio, 
 
That was after performing the clean boot? 
 
I do not believe this issue is related to malware. Rather than continue non-malware troubleshooting, I would like to direct you to our non-malware Techs, who are better equipped to assist you. 
 
We need to first update your vulnerable software.
 
STEP 1
 Update Outdated Software
Outdated software contain security risks that must be patched. Please download and install the latest version of the programmes below.

•  Adobe Air
•  Java (watch out for "Optional Offers" or bundled software)
•  Follow these instructions to check for and download the latest Windows Updates.
   

STEP 2
 Remove Outdated Software

• Press the Windows Key  + r on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search for the following programmes, right-click and click Uninstall one at a time.
• Note: The programmes below may not be present. If this is the case, please skip to the next step.
  • HiJackThis
  • Java 7 Update 51
  • Java™ 6 Update 35
• Follow the prompts, and reboot if necessary.
   

STEP 3
 Disable Java in Your Browser
Due to frequent exploits we recommend you disable Java in your browser.
For information on Java vulnerabilities, please read the following article (point #7).

• Click the  Windows Start Button  and type Java Control Panel (or javacpl) in the search bar. 
• Click on the Java Control Panel. Once opened, click the Security tab.
• Deselect the check box for Enable Java content in the browser. This will disable the Java plug-in in the browser. 
• Click Apply. When the  Windows User Account Control (UAC) appears, allow permissions to make the changes. 
• Click OK in the Java Plug-in confirmation window.
• Restart your browser(s) for changes to take effect.
• More information can be found here and here.
   

STEP 4
 Security Check

• Please download SecurityCheck and save the file to your Desktop.
• Double-click SecurityCheck.exe and follow the onscreen instructions inside the black box.
• A log (checkup.txt) will automatically open on your Desktop.
• Copy the contents of the log and paste in your next reply.
   

======================================================
 
STEP 5
 Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

• checkup.txt

[Juliusmaximus]

Updated software, removed outdated software, disabled Java in browser, and below is the checkup log.  To answer your question, yes, the startup/shutdown times were after clean boot.  Thank you for referring me to the non-malware techs.  Aside, Norton by Symantec (a program I have not used) is prompting me to uninstall Microsoft Security Essentials & McAfee Security Scan Plus because it is "non-compatible with Norton" it has also replaced itself as my download manager which is presently showing a status of "downloading 193.79 mb" in my notification tray & is now installing.   Just so as to be certain, is Norton doing this at your instruction?

 

 

 Results of screen317's Security Check version 0.99.89 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Java version out of Date!
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
 Google Chrome plugins... 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

Edited by Juliusmaximus, 11 November 2014 - 01:25 PM.

[LiquidTension]

Hi Julio, 
 
No, it isn't.
As per your FRST log, MSE is listed as your AV:

AV: Microsoft Security Essentials

• Press the Windows Key + r on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search for the following programmes, right-click and click Uninstall.
  • Norton Security Scan. 
• Follow the prompts.
• Reboot if necessary.
   

 Java version out of Date!

This is incorrect. Java 8 Update 25 is the latest version. 
  
-----------------

 

I have provided a link to where you can receive assistance with your shut down issue at the bottom. 
 
All Clean!
Congratulations, your computer appears clean! 
I no longer see signs of malware on your computer. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful. 
 
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation. 
 
 
STEP 1
 ComboFix Uninstall

• Press the Windows Key + r on your keyboard at the same time. Type the following text into the Run box:
  

  ComboFix /Uninstall

• Click OK.
• Note: It may appear as if Combofix is installing. This is not the case; the programme is uninstalling. Please do not interrupt the process.
   

STEP 2
 DelFix

• Please download DelFix and save the file to your Desktop.
• Double-click DelFix.exe to run the programme.
• Place a checkmark next to the following items:
  • Activate UAC
  • Remove disinfection tools
  • Create registry backup
  • Purge system restore
  • Reset system settings
• Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
 
--- Malwarebytes Anti-Malware will still be present on your computer. I recommend keeping this programme, updating and scanning with it once a week to maintain security on your computer. If you do not wish to keep this programme on your computer, you can uninstall it by pressing the Windows Key  + r on your keyboard at the same time, typing appwiz.cpl, clicking OK and searching for Malwarebytes.
 
======================================================
 
I have compiled below a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.

• Answers to common security questions - Best Practices by quietman7, MVP
• How Malware Spreads - How did I get infected? by quietman7, MVP
• Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
• How to Prevent Malware by miekiemoes, MVP
• How to backup and restore your data using Cobian Backup by YourHighness
• Slow Computer/browser? It May Not Be Malware by quietman7, MVP
   

The following programmes come highly recommended in the security community.

•  AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
• CryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), preventing your files from being encrypted.
•  Emsisoft Antimalware (free) acts as an additional on-demand scanner, and can be used in conjunction with your Anti-Virus. 
•  Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
•  Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
•  NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology. 
•  Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you. 
•  Secuina PSI will scan your computer for vulnerable software that is outdated, and automatically find the latest update for you.
•  SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
•  Unchecky automatically removes checkmarks for bunlded software in programme installers; helping you avoid adware and PUPs. 
•  Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website. 
   

Need a second opinion on a file or website? Scan the file/URL before clicking by using one of the following free online scanner services.

•  VirusTotal (File & URL)
•  Jotti's Malware Scan (File)
•  Dr.Web Online Check (URL)
•  Trend Micro Site Safety Center (URL)
•  Norton Safe Web (URL)

-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
 
 
======================================================
 
For assistance with your non-malware issue, please create a new topic in the Microsoft Windows section. Explain your machine has been cleaned of malware, and the exact nature of the issue(s) present. Please make a note of your results whilst in Safe Mode and in a Clean Boot environment.

[Juliusmaximus]

Final Post, thank you Adam, you have been a pleasure to work with and I will no doubt donate to What the Tech, as you have time & again come to my rescue!  I will continue to run Microsoft Essentials & Malwarebytes Antimalware on my PC side-by-side unless you can suggest a better protection program for my computer. 

    After attempting to download the AdBlock program suggested I received an ALERT stating:

 

"C:\users\OrtizFamily\downloads\adblockplusie-1.2.exe

Illegal operation attempted on a registry that has been marked for deletion"  did not install/run, I believe.

 

One final question, not regarding my computer -  my father's computer is still running Windows XP, now that Microsoft Security Essentials is no longer supporting Windows XP, which anti-virus program (preferably free) would you recommend as a viable substitute? I installed Windows Defender on her computer for the time being but I would appreciate your suggestions.  With that, thank you & happy Holidays. 

 

 

# DelFix v10.8 - Logfile created 11/11/2014 at 14:14:47
# Updated 29/07/2014 by Xplode
# Username : Ortiz Family - ORTIZFAMILY-HP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Ortiz Family\Desktop\FRST-OlderVersion
Deleted : C:\ComboFix.txt
Deleted : C:\TDSSKiller.3.0.0.41_06.11.2014_10.56.10_log.txt
Deleted : C:\TDSSKiller.3.0.0.41_06.11.2014_11.33.59_log.txt
Deleted : C:\Users\Ortiz Family\Desktop\Addition.txt
Deleted : C:\Users\Ortiz Family\Desktop\AdwCleaner.exe
Deleted : C:\Users\Ortiz Family\Desktop\esetsmartinstaller_enu.exe
Deleted : C:\Users\Ortiz Family\Desktop\Fixlog.txt
Deleted : C:\Users\Ortiz Family\Desktop\FRST.txt
Deleted : C:\Users\Ortiz Family\Desktop\FRST64.exe
Deleted : C:\Users\Ortiz Family\Desktop\FSS.exe
Deleted : C:\Users\Ortiz Family\Desktop\FSS.txt
Deleted : C:\Users\Ortiz Family\Desktop\JRT.exe
Deleted : C:\Users\Ortiz Family\Desktop\JRT.txt
Deleted : C:\Users\Ortiz Family\Desktop\hijackthis April 4th 2013
Deleted : C:\Users\Ortiz Family\Desktop\hijackthis log June 29 2013
Deleted : C:\Users\Ortiz Family\Desktop\hijackthis nov 2 2014.log
Deleted : C:\Users\Ortiz Family\Desktop\HiJackThis.exe
Deleted : C:\Users\Ortiz Family\Desktop\hijackthis.log
Deleted : C:\Users\Ortiz Family\Desktop\SecurityCheck.exe
Deleted : C:\Users\Ortiz Family\Desktop\tdsskiller.exe
Deleted : C:\Users\Ortiz Family\Desktop\TFC.exe
Deleted : C:\Users\Ortiz Family\Desktop\unhide.exe
Deleted : C:\Users\Ortiz Family\Desktop\unhide.txt
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SOFTWARE\TrendMicro\Hijackthis
Deleted : HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ASWMBR

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #581 [ComboFix created restore point | 11/11/2014 21:13:48]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########

Edited by Juliusmaximus, 11 November 2014 - 03:38 PM.

[LiquidTension]

Hi Julio, 
 

Final Post, thank you Adam, you have been a pleasure to work with and I will no doubt donate to What the Tech, as you have time & again come to my rescue! 

You're more than welcome. 
And thank you.
 

 I will continue to run Microsoft Essentials & Malwarebytes Antimalware on my PC side-by-side unless you can suggest a better protection program for my computer. 

Yes, this is a good setup. Keep both programmes updated. I suggest running an MSE scan and MBAM Threat Scan once a week. 
 

"C:\users\OrtizFamily\downloads\adblockplusie-1.2.exe
Illegal operation attempted on a registry that has been marked for deletion"  did not install/run, I believe.

Delete the file. Reboot your computer, and then try again. 
 

One final question, not regarding my computer -  my father's computer is still running Windows XP, now that Microsoft Security Essentials is no longer supporting Windows XP, which anti-virus program (preferably free) would you recommend as a viable substitute? I installed Windows Defender on her computer for the time being but I would appreciate your suggestions. 

 
I would recommend one of the following.

•  avast! Free Anti-Virus (free)
•  ESET NOD32 Anti-Virus (paid)
•  Kaspersky Anti-Virus (paid)
•  Emsisoft Internet Security (paid)

For a paid solution, my choice of Anti-Virus is ESET NOD32, and for a free solution, my choice of Anti-Virus is avast!. Please be aware that there is no universal "one size fits all" solution that works for everyone and there is no single best anti-virus. What works for one person may not work for another.
 
However, it's also worth pointing out that keeping an XP machine infection free is not practical. An infection at somepoint is an inevitability with XP. The only practical method of securing an XP machine is upgrading to a supported Operating System.
 

happy Holidays. 

You too.

[Juliusmaximus]

Wisdom shared, thank you. 

 

I will post one final alert (which I "PrintScreen"-ed 4 images of as I scrolled down because it would not allow me to copy content) that appeared after the Windows Update (Send information -  was not successful), if you deem there is nothing to be concerned of then please accept my gratitude and consider this thread closed señor!  

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Edited by Juliusmaximus, 12 November 2014 - 01:52 PM.

[LiquidTension]

Hi Julio, 

 

I would include that in your Microsoft Windows topic. 

As we've ruled out malware, they will be able to assist you with any remaining issues. 

 

All the best, 

Adam

[Juliusmaximus]

Will do, over & out.