Whenever the computer is logged-in or started cold a window opens saying there is a startup problem and the recovery process can fix this problem. However the process appears to do nothing and cannot be cancelled. If the computer is rebooted the same process appears and repeats itself.
My files follow:
aswMBR version 1.0.1.2041 Copyright© 2014 AVAST Software
Run date: 2014-10-15 11:40:18
—————————–
11:40:18.544 OS Version: Windows 6.1.7601 Service Pack 1
11:40:18.544 Number of processors: 2 586 0xF0B
11:40:18.544 ComputerName: BIG-BIRD UserName:
11:40:40.525 Initialize success
11:40:40.556 VM: driver load error: 2
11:42:46.136 AVAST engine defs: 14101500
11:43:29.582 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
11:43:29.582 Disk 0 Vendor: WDC_WD5000AAKS-75YGA0 12.01C02 Size: 476940MB BusType: 3
11:43:29.723 Disk 0 MBR read successfully
11:43:29.723 Disk 0 MBR scan
11:43:29.723 Disk 0 Windows 7 default MBR code
11:43:29.723 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 62 MB offset 63
11:43:29.738 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 10240 MB offset 129024
11:43:29.754 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 466636 MB offset 21100544
11:43:29.754 Disk 0 default boot code
11:43:29.754 Disk 0 scanning sectors +976771072
11:43:29.832 Disk 0 scanning C:\Windows\system32\drivers
11:43:38.646 Service scanning
11:43:58.193 Modules scanning
11:44:04.448 Disk 0 trace - called modules:
11:44:04.464 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS pciide.sys PCIIDEX.SYS atapi.sys
11:44:04.479 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85b5a758]
11:44:04.495 3 CLASSPNP.SYS[8af9459e] -> nt!IofCallDriver -> [0x84d58608]
11:44:04.495 5 ACPI.sys[8a89e3d4] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x84d60610]
11:44:05.805 AVAST engine scan C:\Windows
11:44:09.503 AVAST engine scan C:\Windows\system32
11:46:40.948 AVAST engine scan C:\Windows\system32\drivers
11:46:51.540 AVAST engine scan C:\Users\SuperBill
11:47:39.541 AVAST engine scan C:\ProgramData
11:55:38.774 Scan finished successfully
12:30:03.392 Disk 0 MBR has been saved successfully to "C:\Users\SuperBill\Desktop\MBR.dat"
12:30:03.392 The log file has been saved successfully to "C:\Users\SuperBill\Desktop\aswMBR.txt"
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 15-10-2014 01
Ran by [removed] (administrator) on BIG-BIRD on 15-10-2014 12:30:44
Running from C:\Users\[removed]\Downloads
[removed]
Platform: Microsoft Windows 7 Home Premium Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\…\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4706304 2007-11-12] (Realtek Semiconductor)
HKLM\…\Run: [Kernel and Hardware Abstraction Layer] => C:\Windows\KHALMNPR.EXE [76304 2008-02-29] (Logitech, Inc.)
HKLM\…\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM\…\Run: [AppleSyncNotifier] => C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2011-10-06] (Apple Inc.)
HKLM\…\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [43816 2014-07-31] (Apple Inc.)
HKLM\…\Run: [dellsupportcenter] => C:\Program Files\Dell Support Center\bin\sprtcmd.exe [206064 2008-10-24] (SupportSoft, Inc.)
HKLM\…\Run: [dscactivate] => c:\dell\dsca.exe [16384 2007-07-30] ( )
HKLM\…\Run: [Google Desktop Search] => C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-06-14] (Google)
HKLM\…\Run: [ISUSScheduler] => C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [81920 2006-10-03] (Macrovision Corporation)
HKLM\…\Run: [RoxWatchTray] => C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [232184 2007-03-12] (Sonic Solutions)
HKLM\…\Run: [ISUSPM Startup] => C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [221184 2006-10-03] (Macrovision Corporation)
HKLM\…\Run: [IndexSearch] => C:\Program Files\Nuance\PaperPort\IndexSearch.exe [46368 2010-03-09] (Nuance Communications, Inc.)
HKLM\…\Run: [PaperPort PTD] => C:\Program Files\Nuance\PaperPort\pptd40nt.exe [29984 2010-03-09] (Nuance Communications, Inc.)
HKLM\…\Run: [PPort12reminder] => C:\Program Files\Nuance\PaperPort\Ereg\Ereg.exe [328992 2010-02-09] (Nuance Communications, Inc.)
HKLM\…\Run: [PDFHook] => C:\Program Files\Nuance\PDF Viewer Plus\pdfpro5hook.exe [636192 2010-03-05] (Nuance Communications, Inc.)
HKLM\…\Run: [PDF5 Registry Controller] => C:\Program Files\Nuance\PDF Viewer Plus\RegistryController.exe [62752 2010-03-05] (Nuance Communications, Inc.)
HKLM\…\Run: [ControlCenter4] => C:\Program Files\ControlCenter4\BrCcBoot.exe [139264 2010-10-26] (Brother Industries, Ltd.)
HKLM\…\Run: [BrStsMon00] => C:\Program Files\Browny02\Brother\BrStMonW.exe [2621440 2010-06-10] (Brother Industries, Ltd.)
HKLM\…\Run: [TkBellExe] => c:\program files\real\realplayer\Update\realsched.exe [296520 2014-03-29] (RealNetworks, Inc.)
HKLM\…\Run: [SunJavaUpdateSched] => "C:\Program Files\Java\jre7\bin\jusched.exe"
HKLM\…\Run: [QuickTime Task] => "C:\Program Files\QuickTime\QTTask.exe" -atboottime
HKLM\…\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [152392 2014-09-01] (Apple Inc.)
HKLM\…\Policies\Explorer: [NoSetActiveDesktop] 0
HKU\S-1-5-21-4149922426-4174819790-594505507-1000\…\Run: [DellSupport] => C:\Program Files\DellSupport\DSAgnt.exe [460784 2007-03-15] (Gteko Ltd.)
HKU\S-1-5-21-4149922426-4174819790-594505507-1000\…\Run: [ISUSPM] => C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe [222496 2009-05-05] (Acresso Corporation)
HKU\S-1-5-21-4149922426-4174819790-594505507-1000\…\RunOnce: [FlashPlayerUpdate] => C:\Windows\system32\Macromed\Flash\FlashUtil32_15_0_0_152_Plugin.exe [854192 2014-09-10] (Adobe Systems Incorporated)
HKU\S-1-5-21-4149922426-4174819790-594505507-1000\…\Policies\Explorer: [NoSetActiveDesktop] 0
AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GO36F4~1.DLL => C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll [123392 2010-06-14] (Google)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
ShortcutTarget: Digital Line Detect.lnk -> C:\Program Files\Digital Line Detect\DLG.exe (Avanquest Software )
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HotSync Manager.lnk
ShortcutTarget: HotSync Manager.lnk -> C:\Program Files\palm\Hotsync.exe (PalmSource, Inc)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Logitech SetPoint.lnk
ShortcutTarget: Logitech SetPoint.lnk -> C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech, Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk
ShortcutTarget: RealPlayer Cloud Service UI.lnk -> C:\Program Files\real\RealPlayer\RPDS\Bin\rpsystray.exe (RealNetworks, Inc.)
Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
Startup: C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
Startup: C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Skyscape SmartUpdate.lnk
ShortcutTarget: Skyscape SmartUpdate.lnk -> C:\Program Files\Common Files\Skyscape\SmartUpdate.exe (Skyscape, Inc.)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
SearchScopes: HKLM - {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = http://www.ask.com/web?&o;=101881&l;=dis&q;={SEARCHTERMS}
SearchScopes: HKCU - {70D46D94-BF1E-45ED-B567-48701376298E} URL = http://127.0.0.1:4664/search&s;=gFHARLdK5R5JZABKCU459EfRHtI?q={searchTerms}
SearchScopes: HKCU - {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = http://www.ask.com/web?q={SEARCHTERMS}&o;=15527&l;=dis&prt;=NIS&chn;=retail&geo;=US&ver;=18
BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
BHO: PlusIEEventHelper Class -> {551A852F-39A6-44A7-9C13-AFBEC9185A9D} -> C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll (Zeon Corporation)
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files\Norton Internet Security\Engine\21.5.0.19\coIEPlg.dll (Symantec Corporation)
BHO: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files\Norton Internet Security\Engine\21.5.0.19\IPS\IPSBHO.DLL (Symantec Corporation)
BHO: SSVHelper Class -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO: CBrowserHelperObject Object -> {CA6319C0-31B7-401E-A518-A07C3DB8F777} -> C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO: ChromeFrame BHO -> {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} -> C:\Program Files\Google\Chrome Frame\Application\32.0.1700.107\npchrome_frame.dll (Google Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\21.5.0.19\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0067-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://akamaicdn.webex.com/client/WBXclient-T27L10NSP24-10113/event/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome Frame\Application\32.0.1700.107\npchrome_frame.dll (Google Inc.)
Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 75.75.76.76 75.75.75.75 192.168.1.1
FireFox:
========
FF ProfilePath: C:\Users\SuperBill\AppData\Roaming\Mozilla\Firefox\Profiles\x9h8zwsz.default
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_152.dll ()
FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF Plugin: @nosltd.com/getPlus+(R),version=1.6.2.91 -> C:\Program Files\NOS\bin\np_gp.dll No File
FF Plugin: @palmsource.com/installer,version=1.0 -> C:\PROGRA~1\Palm\PACKAG~1\NPInstal.dll ()
FF Plugin: @real.com/nppl3260;version=17.0.8.22 -> c:\program files\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF Plugin: @real.com/nprndlchromebrowserrecordext;version=17.0.8 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)
FF Plugin: @real.com/nprndlhtml5videoshim;version=17.0.8 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF Plugin: @real.com/nprndlpepperflashvideoshim;version=17.0.8 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll (RealNetworks, Inc.)
FF Plugin: @real.com/nprpplugin;version=17.0.8.22 -> c:\program files\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer Cloud)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppl3260.dll (RealNetworks, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nprpplugin.dll (RealPlayer Cloud)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\browser\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
FF HKLM\…\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2009-02-19]
FF HKLM\…\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.1.3\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.1.3\coFFPlgn [2014-09-28]
FF HKLM\…\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-03-29]
FF HKLM\…\Firefox\Extensions: [{97E22097-9A2F-45b1-8DAF-36AD648C7EF4}] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF Extension: No Name - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2011-06-19]
FF HKLM\…\Firefox\Extensions: [{0FAA5C82-A094-4541-8811-D3361F972A81}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
Chrome:
=======
CHR HKLM\…\Chrome\Extension: [idhngdhcfkoamngbedgpaokgjbnpdiji] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Ext\realdownloader.crx [2014-03-15]
CHR HKLM\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files\Norton Internet Security\Engine\21.5.0.19\Exts\Chrome.crx [2014-03-15]
========================== Services (Whitelisted) =================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
S3 BrYNSvc; C:\Program Files\Browny02\BrYNSvc.exe [245760 2010-01-25] (Brother Industries, Ltd.) [File not signed]
S3 DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [70656 2007-03-19] () [File not signed]
S2 Garmin Core Update Service; C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [250712 2013-11-08] (Garmin Ltd or its subsidiaries)
S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-06-14] (Google)
S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
S3 LBTServ; C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe [121360 2008-05-02] (Logitech, Inc.)
S2 NIS; C:\Program Files\Norton Internet Security\Engine\21.5.0.19\NIS.exe [276376 2014-07-31] (Symantec Corporation)
S2 PDFProFiltSrvPP; C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe [144672 2010-03-09] (Nuance Communications, Inc.)
S2 RealNetworks Downloader Resolver Service; C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-03-15] ()
S2 RealPlayer Cloud Service; c:\program files\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2014-03-29] (RealNetworks, Inc.)
S2 RealPlayerUpdateSvc; C:\Program Files\Real\UpdateService\RealPlayerUpdateSvc.exe [23552 2014-03-20] () [File not signed]
S2 sprtsvc_DellSupportCenter; C:\Program Files\Dell Support Center\bin\sprtsvc.exe [201968 2008-10-24] (SupportSoft, Inc.)
S3 stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [73728 2006-09-14] (MicroVision Development, Inc.) [File not signed]
S3 WPFFontCache_v0400; C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [X]
==================== Drivers (Whitelisted) ====================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
S1 BHDrvx86; C:\Program Files\Norton Internet Security\NortonData\21.0.1.3\Definitions\BASHDefs\20140912.003\BHDrvx86.sys [1137368 2014-09-12] (Symantec Corporation)
S1 ccSet_NIS; C:\Windows\system32\drivers\NIS\1505000.013\ccSetx86.sys [127064 2013-09-25] (Symantec Corporation)
S3 DSproct; C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys [4736 2006-10-05] (Gteko Ltd.) [File not signed]
S1 eeCtrl; C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [378672 2014-09-09] (Symantec Corporation)
S1 IDSVix86; C:\Program Files\Norton Internet Security\NortonData\21.0.1.3\Definitions\IPSDefs\20140930.003\IDSvix86.sys [476888 2014-08-28] (Symantec Corporation)
S3 NAVENG; C:\Program Files\Norton Internet Security\NortonData\21.0.1.3\Definitions\VirusDefs\20141001.016\NAVENG.SYS [95704 2014-08-21] (Symantec Corporation)
S3 NAVEX15; C:\Program Files\Norton Internet Security\NortonData\21.0.1.3\Definitions\VirusDefs\20141001.016\NAVEX15.SYS [1636696 2014-08-21] (Symantec Corporation)
R0 PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [36528 2006-07-24] (Sonic Solutions) [File not signed]
S1 SRTSP; C:\Windows\System32\Drivers\NIS\1505000.013\SRTSP.SYS [664280 2014-02-12] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\NIS\1505000.013\SRTSPX.SYS [32344 2013-07-30] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\NIS\1505000.013\SYMDS.SYS [367704 2013-07-31] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\NIS\1505000.013\SYMEFA.SYS [936152 2014-03-04] (Symantec Corporation)
S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT.SYS [142936 2013-09-08] (Symantec Corporation)
S1 SymIRON; C:\Windows\system32\drivers\NIS\1505000.013\Ironx86.SYS [206936 2013-07-31] (Symantec Corporation)
S1 SymNetS; C:\Windows\System32\Drivers\NIS\1505000.013\SYMNETS.SYS [447704 2014-02-17] (Symantec Corporation)
S3 USBAAPL; C:\Windows\System32\Drivers\usbaapl.sys [45056 2012-12-13] (Apple, Inc.) [File not signed]
U3 aswMBR; \??\C:\Users\SUPERB~1\AppData\Local\Temp\aswMBR.sys [X]
U3 aswVmm; \??\C:\Users\SUPERB~1\AppData\Local\Temp\aswVmm.sys [X]
==================== NetSvcs (Whitelisted) ===================
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
==================== One Month Created Files and Folders ========
(If an entry is included in the fixlist, the file\folder will be moved.)
2014-10-15 12:30 - 2014-10-15 12:31 - 00019259 _____ () C:\Users\SuperBill\Downloads\FRST.txt
2014-10-15 12:30 - 2014-10-15 12:30 - 00002151 _____ () C:\Users\SuperBill\Desktop\aswMBR.txt
2014-10-15 12:30 - 2014-10-15 12:30 - 00000512 _____ () C:\Users\SuperBill\Desktop\MBR.dat
2014-10-15 12:30 - 2014-10-15 12:30 - 00000000 ____D () C:\FRST
2014-10-15 11:38 - 2014-10-15 11:38 - 01102336 _____ (Farbar) C:\Users\SuperBill\Downloads\FRST.exe
2014-10-15 11:37 - 2014-10-15 11:37 - 00000000 ____D () C:\Users\SuperBill\AppData\Local\Macromedia
2014-10-15 11:36 - 2014-10-15 11:36 - 05185536 _____ (AVAST Software) C:\Users\SuperBill\Downloads\aswMBR.exe
2014-10-15 11:32 - 2014-10-15 11:33 - 00000000 ____D () C:\Users\SuperBill\AppData\Roaming\Mozilla
2014-10-15 11:32 - 2014-10-15 11:33 - 00000000 ____D () C:\Users\SuperBill\AppData\Local\Mozilla
2014-10-08 18:49 - 2014-10-08 18:49 - 00000000 ____D () C:\Users\Bill\AppData\Roaming\Mozilla
2014-10-08 18:49 - 2014-10-08 18:49 - 00000000 ____D () C:\Users\Bill\AppData\Local\Mozilla
2014-10-06 12:03 - 2014-10-06 12:04 - 00376352 _____ () C:\Windows\Minidump\100614-60653-01.dmp
2014-10-06 12:03 - 2014-10-06 12:03 - 00000000 ____D () C:\Windows\Minidump
2014-09-23 18:23 - 2014-09-09 17:47 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-09-19 09:07 - 2014-09-28 13:43 - 00000000 ____D () C:\Program Files\Mozilla Firefox
==================== One Month Modified Files and Folders =======
(If an entry is included in the fixlist, the file\folder will be moved.)
2014-10-11 10:33 - 2009-02-19 18:36 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-10-11 10:30 - 2010-11-20 17:01 - 00782010 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-10-08 18:52 - 2012-04-14 12:25 - 00000000 ____D () C:\Users\Linda
2014-10-06 16:33 - 2012-04-14 12:25 - 00000000 ____D () C:\Users\SuperBill
2014-10-06 16:33 - 2012-04-14 12:25 - 00000000 ____D () C:\Users\Guest
2014-10-06 16:33 - 2012-04-14 12:24 - 00000000 ____D () C:\Users\Bill
2014-10-06 16:33 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\registration
2014-10-06 16:01 - 2013-09-12 07:16 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Internet Security
2014-10-06 16:01 - 2009-11-20 18:07 - 00000000 ____D () C:\ProgramData\Real
2014-10-06 16:01 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\system32\wfp
2014-10-06 16:01 - 2009-02-11 22:09 - 00000000 ____D () C:\Windows\system32\Drivers\NIS
2014-10-06 16:01 - 2009-02-11 22:00 - 00000000 ____D () C:\ProgramData\Norton
2014-10-06 15:33 - 2011-04-11 22:24 - 00000000 ___RD () C:\Users\Public\Recorded TV
2014-10-06 12:45 - 2009-02-04 08:25 - 343326605 _____ () C:\Windows\MEMORY.DMP
2014-10-06 12:43 - 2012-04-14 13:08 - 01118672 _____ () C:\Windows\WindowsUpdate.log
2014-10-06 12:43 - 2012-04-14 12:22 - 00018544 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-10-06 12:43 - 2012-04-14 12:22 - 00018544 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-10-06 12:35 - 2009-07-14 00:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-10-06 12:35 - 2009-07-14 00:39 - 01412175 _____ () C:\Windows\setupact.log
2014-10-05 18:38 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\system32\LogFiles
2014-10-05 14:33 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\LiveKernelReports
2014-10-02 03:00 - 2012-10-25 20:49 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-10-02 03:00 - 2010-01-28 17:27 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-02 03:00 - 2010-01-28 17:27 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-09-29 07:21 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\rescache
2014-09-28 13:43 - 2012-05-17 16:38 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-09-28 13:43 - 2010-11-20 17:48 - 00149818 _____ () C:\Windows\PFRO.log
2014-09-24 18:02 - 2010-03-11 06:24 - 00002165 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-09-24 12:26 - 2011-12-15 10:36 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
2014-09-24 12:26 - 2011-12-15 10:36 - 00000000 ____D () C:\Program Files\Common Files\Adobe
2014-09-23 18:35 - 2012-04-04 07:48 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-09-23 18:35 - 2011-06-21 19:33 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-09-19 09:10 - 2014-07-30 09:40 - 00000000 ____D () C:\Program Files\Mozilla Firefox.bak
2014-09-18 15:12 - 2009-07-14 00:52 - 00000000 ____D () C:\Program Files\Windows Sidebar
2014-09-16 11:49 - 2009-12-26 12:18 - 00000000 ____D () C:\Users\Linda\AppData\Local\Apple
2014-09-16 11:48 - 2011-04-13 15:19 - 00000000 ____D () C:\Users\Linda\AppData\Local\CrashDumps
2014-09-16 11:47 - 2008-12-01 12:43 - 00000000 ____D () C:\Users\Linda\AppData\Roaming\Apple Computer
Some content of TEMP:
====================
C:\Users\Linda\AppData\Local\Temp\contentDATs.exe
C:\Users\Linda\AppData\Local\Temp\install_flashplayer11x32axau_gtbp_chra_aih.exe
C:\Users\Linda\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exe
C:\Users\Linda\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Linda\AppData\Local\Temp\lowproc.exe
C:\Users\Linda\AppData\Local\Temp\SecurityScan_Release.exe
C:\Users\Linda\AppData\Local\Temp\stubhelper.dll
C:\Users\Linda\AppData\Local\Temp\The_Weather_Channel_Application.exe
C:\Users\Linda\AppData\Local\Temp\tmp7AE9.exe
C:\Users\SuperBill\AppData\Local\Temp\SearchWithGoogleUpdate.exe
C:\Users\SuperBill\AppData\Local\Temp\_is3F50.exe
==================== Bamital & volsnap Check =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2014-09-26 00:27
==================== End Of Log ============================
Additional scan result of Farbar Recovery Scan Tool (x86) Version: 15-10-2014 01
Ran by [removed] at 2014-10-15 12:31:23
Running from C:\Users\[removed]\Downloads
Boot Mode: Safe Mode (with Networking)
==========================================================
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Norton Internet Security (Enabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton Internet Security (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Internet Security (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
==================== Installed Programs ======================
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
Update for Microsoft Office 2007 (KB2508958) (HKLM\…\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version: - Microsoft)
32 Bit HP CIO Components Installer (Version: 2.1.4 - Hewlett-Packard) Hidden
Adobe AIR (HKLM\…\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM\…\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\…\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) (HKLM\…\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Apple Application Support (HKLM\…\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\…\{C0CC75CD-F5B7-46AD-B016-17C0F5171718}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM\…\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
Avery Wizard 3.1 (HKLM\…\{B4E96960-5F6B-48B9-A5BD-6A5A9BB4F027}) (Version: 3.1.5 - Avery)
Bonjour (HKLM\…\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Brother MFL-Pro Suite MFC-7460DN (HKLM\…\{3ACCCFB3-7B17-4E9F-ACB0-46868FCD4487}) (Version: 1.0.0.0 - Brother Industries, Ltd.)
Browser Address Error Redirector (HKLM\…\{62230596-37E5-4618-A329-0D21F529A86F}) (Version: 1.00.0000 - Dell)
CDDRV_Installer (Version: 4.60 - Logitech) Hidden
Compatibility Pack for the 2007 Office system (HKLM\…\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant D850 PCI V.92 Modem (HKLM\…\CNXT_MODEM_PCI_VEN_14F1&DEV;_2F20&SUBSYS;_200F14F1) (Version: - )
Coupon Printer for Windows (HKLM\…\Coupon Printer for Windows4.0) (Version: 4.0 - Coupons, Inc.) <==== ATTENTION
Coupon Printer for Windows (HKLM\…\Coupon Printer for Windows5.0.0.4) (Version: 5.0.0.4 - Coupons.com Incorporated)
Dell Getting Started Guide (HKLM\…\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Support Center (Support Software) (HKLM\…\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.2.08298 - Dell)
DellSupport (HKLM\…\{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}) (Version: 6.0.3075 - Dell)
Digital Line Detect (HKLM\…\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.21 - BVRP Software, Inc)
EarthLink Setup Files (HKLM\…\{5E68BB65-4059-4FE5-AAC4-0CD1D79BBDE2}) (Version: 2005.2.178.0.2.2 - EarthLink, Inc.)
Elevated Installer (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries) Hidden
Epocrates Essentials (HKLM\…\{F445476A-42DE-11D4-80D0-00C04F2750A6}) (Version: - )
Garmin Express (HKLM\…\{6f60b921-2ae3-43fe-a6fb-ad849bd91451}) (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries)
Garmin Express (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin USB Drivers (HKLM\…\{ABA5E381-EC46-425C-86C5-5CD15BBFB4BF}) (Version: 2.3.1.0 - Garmin Ltd or its subsidiaries)
Garmin WebUpdater (HKLM\…\{AE1EC58E-B2AC-4959-A4C2-C38202A25239}) (Version: 2.5.6 - Garmin Ltd or its subsidiaries)
Google Chrome (HKLM\…\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Chrome Frame (HKLM\…\Google Chrome Frame) (Version: 32.0.1700.107 - Google Inc.)
Google Desktop (HKLM\…\Google Desktop) (Version: 5.9.1005.12335 - Google)
Google Toolbar for Internet Explorer (HKLM\…\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
HP LaserJet P2050 Series 4.0 (HKLM\…\{6F801026-6AF0-4520-9153-4C9B4CAAB361}) (Version: 4.0 - HP)
hppFonts (Version: 001.001.00061 - Hewlett-Packard) Hidden
hppQFolderP2050 (Version: 1.00.0000 - Hewlett-Packard) Hidden
iCloud (HKLM\…\{00A61104-74B5-4056-AD00-4397EF4FB141}) (Version: 3.1.0.40 - Apple Inc.)
Intel(R) PRO Network Connections 12.1.11.0 (HKLM\…\PROSetDX) (Version: - Intel)
Intel(R) PRO Network Connections 12.1.11.0 (Version: - Intel) Hidden
Internet Service Offers Launcher (HKLM\…\{CCFF1E13-77A2-4032-8B12-7566982A27DF}) (Version: 1.00.0000 - Dell Inc.)
iTunes (HKLM\…\{F32DC846-4457-40A8-BECA-BCC0E960BC53}) (Version: 11.4.0.18 - Apple Inc.)
Java 7 Update 67 (HKLM\…\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
KhalInstallWrapper (Version: 4.60.122 - Logitech) Hidden
Logitech SetPoint (HKLM\…\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}) (Version: 4.60 - Logitech)
Logitech Updater (HKLM\…\{53735ECE-E461-4FD0-B742-23A352436D3A}) (Version: 1.70 - Logitech, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\…\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\…\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version: - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\…\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM\…\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version: - Microsoft) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (HKLM\…\{90120000-00B2-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM\…\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\…\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\…\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\…\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\…\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\…\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\…\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
MobileMe Control Panel (HKLM\…\{926BD0E8-24A3-41D2-AF9B-340F1A37ED12}) (Version: 3.1.8.0 - Apple Inc.)
Modem Diagnostic Tool (HKLM\…\{F63A3748-B93D-4360-9AD4-B064481A5C7B}) (Version: 1.0.17.8 - Dell)
MosbyLab (Palm) v 11.0.6 by Skyscape (HKLM\…\MosbyLab_11.0.6) (Version: 11.0.6 - Skyscape, Inc)
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM\…\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\…\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB936181) (HKLM\…\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\…\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\…\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\…\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM\…\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\…\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Music, Photos & Videos Launcher (HKLM\…\{D7769185-9A7C-48D4-8874-5388743A1DE2}) (Version: 1.00.0000 - Dell Inc.)
NetWaiting (HKLM\…\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.44 - BVRP Software, Inc)
Norton Internet Security (HKLM\…\NIS) (Version: 21.5.0.19 - Symantec Corporation)
Nuance PaperPort 12 (HKLM\…\{6C0A559F-8583-4B5A-8B50-20BEE15D8E64}) (Version: 12.1.0000 - Nuance Communications, Inc.)
Nuance PDF Viewer Plus (HKLM\…\{28656860-4728-433C-8AD4-D1A930437BC8}) (Version: 5.30.3290 - Nuance Communications, Inc)
NVIDIA Display Control Panel (HKLM\…\NVIDIA Display Control Panel) (Version: 6.14.11.9728 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\…\NVIDIA Drivers) (Version: 1.10.57.35 - NVIDIA Corporation)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Palm Desktop by ACCESS (HKLM\…\{FD6034A3-655C-49F0-B496-D4CBFD74D7A7}) (Version: 6.4.0.0 - Palm, Inc.)
PaperPort Image Printer (HKLM\…\{6EF2FDAB-7FBF-4AB9-92CD-594BDDB6A56B}) (Version: 1.00.0001 - Nuance Communications, Inc.)
Product Documentation Launcher (HKLM\…\{89CEAE14-DD0F-448E-9554-15781EC9DB24}) (Version: 1.00.0000 - Dell Inc.)
PuTTY version 0.60 (HKLM\…\PuTTY_is1) (Version: 0.60 - Simon Tatham)
PVSonyDll (Version: 1.00.0001 - NVIDIA Corporation) Hidden
QuickTime (HKLM\…\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
RealDownloader (Version: 17.0.8 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM\…\RealPlayer 17.0) (Version: 17.0.8 - RealNetworks)
Realtek High Definition Audio Driver (HKLM\…\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: - )
RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Roxio Creator Audio (HKLM\…\{83FFCFC7-88C6-41c6-8752-958A45325C82}) (Version: 3.3.0 - Roxio)
Roxio Creator BDAV Plugin (HKLM\…\{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}) (Version: 3.3.0 - Roxio)
Roxio Creator Copy (HKLM\…\{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}) (Version: 3.3.0 - Roxio)
Roxio Creator Data (HKLM\…\{0D397393-9B50-4c52-84D5-77E344289F87}) (Version: 3.3.0 - Roxio)
Roxio Creator DE (HKLM\…\{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}) (Version: 3.3.0 - Roxio)
Roxio Creator Tools (HKLM\…\{0394CDC8-FABD-4ed8-B104-03393876DFDF}) (Version: 3.3.0 - Roxio)
Roxio Express Labeler (HKLM\…\{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}) (Version: 2.1.0 - Roxio)
Roxio MyDVD DE (HKLM\…\{D639085F-4B6E-4105-9F37-A0DBB023E2FB}) (Version: 9.0.117 - Roxio, Inc.)
Roxio Update Manager (HKLM\…\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 3.0.0 - Roxio)
Safari (HKLM\…\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Scansoft PDF Professional (Version: - ) Hidden
smARTupdate (HKLM\…\smARTupdate) (Version: - )
Sonic Activation Module (Version: 1.0 - Sonic Solutions) Hidden
Spelling Dictionaries Support For Adobe Reader 8 (HKLM\…\{AC76BA86-7AD7-5464-3428-800000000003}) (Version: 8.0.0 - Adobe Systems)
System Checkup 3.0 (HKLM\…\{4AC7B4E7-59B7-4E48-A60D-263C486FC33A}_is1) (Version: 3.0.2.49 - iolo technologies, LLC)
Update for 2007 Microsoft Office System (KB967642) (HKLM\…\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\…\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\…\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\…\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\…\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\…\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version: - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM\…\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version: - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\…\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version: - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\…\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version: - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\…\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version: - Microsoft)
UpdateService (Version: 1.0.0 - RealNetworks, Inc.) Hidden
User's Guides (HKLM\…\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}) (Version: - )
WebEx (HKLM\…\ActiveTouchMeetingClient) (Version: - Cisco WebEx LLC)
WebReg (Version: 100.0.170.000 - Hewlett-Packard) Hidden
Windows 7 Upgrade Advisor (HKLM\…\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0) (HKLM\…\98157A226B40B173301B0F53C8E98C47805D5152) (Version: 04/19/2012 2.3.1.0 - Garmin)
Windows Mobile Device Center (HKLM\…\{904CCF62-818D-4675-BC76-D37EB399F917}) (Version: 6.1.6965.0 - Microsoft Corporation)
Windows Mobile Device Center Driver Update (HKLM\…\{E7044E25-3038-4A76-9064-344AC038043E}) (Version: 6.1.6965.0 - Microsoft Corporation)
World of Tanks v.0.6.7 (HKLM\…\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812}_is1) (Version: - Wargaming.net)
==================== Custom CLSID (selected items): ==========================
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{0207CA76-8233-4478-9A40-607AC304C435}\InprocServer32 -> C:\Users\SuperBill\AppData\Roaming\Avery\AVERYW~1.1\EnvBCode.ocx No File
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{2BB2DE4F-FCDF-46F2-9723-5B1959E1BDE0}\InprocServer32 -> C:\Users\SuperBill\AppData\Roaming\Avery\AVERYW~1.1\EnvBCode.ocx No File
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{4052D303-74C5-49EA-BC6B-66099C8D4007}\InprocServer32 -> C:\Program Files\Google\Google Desktop Search\GoogleDesktopAPI2.dll (Google)
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{6d05bf60-3eaf-4a97-87c5-10cce505435b}\localserver32 -> C:\Users\SuperBill\AppData\Local\Temp\{9c0ba3c1-2b67-45eb-bf69-bed9658d28d2}\IDriver.NonElevated.exe (InstallShield Software Corporation)
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Program Files\Citrix\GoToMeeting\457\G2MOutlookAddin.dll No File
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{95775FC2-FFFA-4432-A4BC-352AB1A84581}\InprocServer32 -> C:\Users\SuperBill\AppData\Roaming\Avery\AVERYW~1.1\EnvBCode.ocx No File
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{990D9B6F-6621-11D9-AD6A-000C29B1E318}\InprocServer32 -> C:\Users\SuperBill\AppData\Roaming\Avery\Avery Wizard 3.1\AveryOAd.dll No File
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{BE892433-7479-4231-AB95-A313BDA3D409}\InprocServer32 -> C:\Users\SuperBill\AppData\Roaming\Avery\AVERYW~1.1\EnvBCode.ocx No File
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{D0E9EEAE-9AC7-4204-BA07-B72DD6077E82}\InprocServer32 -> C:\Users\SuperBill\AppData\Roaming\Avery\Avery Wizard 3.1\AvWizRes.dll No File
CustomCLSID: HKU\S-1-5-21-4149922426-4174819790-594505507-1000_Classes\CLSID\{D2776BCC-5F09-4068-B4E2-7EE1202F95CF}\InprocServer32 -> C:\Users\SuperBill\AppData\Roaming\Avery\AVERYW~1.1\EnvBCode.ocx No File
==================== Restore Points =========================
04-06-2014 04:00:02 Scheduled Checkpoint
11-06-2014 12:44:56 Scheduled Checkpoint
12-06-2014 07:00:52 Windows Update
20-06-2014 04:14:42 Scheduled Checkpoint
06-07-2014 23:11:56 Scheduled Checkpoint
10-07-2014 07:00:31 Windows Update
22-07-2014 21:22:49 Scheduled Checkpoint
24-07-2014 13:12:46 Windows Update
01-08-2014 04:00:24 Scheduled Checkpoint
01-08-2014 15:07:07 Windows Update
09-08-2014 04:00:07 Scheduled Checkpoint
16-08-2014 17:28:36 Scheduled Checkpoint
17-08-2014 07:00:48 Windows Update
25-08-2014 15:10:27 Scheduled Checkpoint
29-08-2014 07:00:26 Windows Update
02-09-2014 15:44:50 Installed Java 7 Update 67
09-09-2014 16:01:38 Scheduled Checkpoint
10-09-2014 07:00:13 Windows Update
17-09-2014 16:01:04 Scheduled Checkpoint
24-09-2014 07:00:29 Windows Update
01-10-2014 15:40:10 Scheduled Checkpoint
02-10-2014 07:00:25 Windows Update
06-10-2014 16:08:12 Windows Update
06-10-2014 16:39:58 Windows Update
==================== Hosts content: ==========================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2006-11-02 06:23 - 2006-09-18 17:41 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 localhost
::1 localhost
==================== Scheduled Tasks (whitelisted) =============
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
Task: {002B70B3-481F-4247-B9C3-4AE11CADA679} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-01-28] (Google Inc.)
Task: {01B33365-CFCC-4146-8A65-722A986CFAFE} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files\Norton Internet Security\Engine\21.5.0.19\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {0BC0C088-E46D-45FE-B466-A7AF10A26DF1} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-4149922426-4174819790-594505507-1001 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-03-20] (RealNetworks, Inc.)
Task: {10F6C2AE-00AB-4FB1-B6A2-6580A8738C69} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files\Norton Internet Security\Engine\21.5.0.19\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM
Task: {23C9D73D-1D6C-49D6-B8DA-2836C3F83EE5} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2010-01-28] (Google Inc.)
Task: {30A29ED4-A94B-4F10-AA5D-BD787A5C91FD} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-4149922426-4174819790-594505507-1001 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe [2014-03-15] (RealNetworks, Inc.)
Task: {3B527A2D-BEF8-45F3-84F8-EB4C256A40DF} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-23] (Adobe Systems Incorporated)
Task: {3F6A04A3-538F-420A-BB2F-67A79C518057} - System32\Tasks\Microsoft\Windows Defender\MP Scheduled Scan => d:\program files\windows defender\MpCmdRun.exe
Task: {527C660E-B661-4CF9-AF17-7A75176BCABF} - System32\Tasks\Microsoft\Windows\Tcpip\WSHReset => C:\Windows\system32\netsh.exe [2009-07-13] (Microsoft Corporation)
Task: {561375CB-FF5A-417B-B297-BA73DE149581} - System32\Tasks\Microsoft\Windows\Wired\GatherWiredInfo => C:\Windows\system32\gatherWiredInfo.vbs
Task: {57EA258D-800E-4546-BF67-582A85A40F82} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-4149922426-4174819790-594505507-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-03-20] (RealNetworks, Inc.)
Task: {67AC5E85-B839-4882-B856-58B978564113} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-4149922426-4174819790-594505507-1001 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-03-20] (RealNetworks, Inc.)
Task: {6E7F5E80-DF9F-4068-92B1-52BFD5FC37DF} - System32\Tasks\Norton WSC Integration => C:\Program Files\Norton Internet Security\Engine\21.5.0.19\WSCStub.exe [2014-07-31] (Symantec Corporation)
Task: {88E2274E-24C7-4A8D-B1F0-0723D44FFB08} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-4149922426-4174819790-594505507-1001 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-03-20] (RealNetworks, Inc.)
Task: {931DEC96-4A71-4A47-963A-709BD2E3B96D} - System32\Tasks\Microsoft\Windows\WindowsCalendar\Reminders - Linda => C:\Program Files\Windows Calendar\wincal.exe
Task: {A472F3D7-4C21-4A40-9591-24599326E013} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-4149922426-4174819790-594505507-1001 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-03-20] (RealNetworks, Inc.)
Task: {CFB83BBE-E956-4D4A-BDC3-3ADAFD5533C8} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-4149922426-4174819790-594505507-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2014-03-20] (RealNetworks, Inc.)
Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs
Task: {E8414AD3-E900-40DC-83F7-8997592E7ED5} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {FD995488-16C1-4FC2-82F7-C3A01C9FB630} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-4149922426-4174819790-594505507-1001 => C:\Program Files\RealNetworks\RealDownloader\realupgrade.exe [2014-03-15] (RealNetworks, Inc.)
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
==================== Loaded Modules (whitelisted) =============
2014-09-19 09:07 - 2014-09-25 11:17 - 03715184 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll
==================== Alternate Data Streams (whitelisted) =========
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
==================== Safe Mode (whitelisted) ===================
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="2"
==================== EXE Association (whitelisted) =============
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
==================== MSCONFIG/TASK MANAGER disabled items =========
(Currently there is no automatic fix for this section.)
========================= Accounts: ==========================
Administrator (S-1-5-21-4149922426-4174819790-594505507-500 - Administrator - Disabled)
Bill (S-1-5-21-4149922426-4174819790-594505507-1002 - Administrator - Enabled) => C:\Users\Bill
Guest (S-1-5-21-4149922426-4174819790-594505507-501 - Limited - Enabled) => C:\Users\Guest
Linda (S-1-5-21-4149922426-4174819790-594505507-1001 - Administrator - Enabled) => C:\Users\Linda
SuperBill (S-1-5-21-4149922426-4174819790-594505507-1000 - Administrator - Enabled) => C:\Users\SuperBill
==================== Faulty Device Manager Devices =============
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
==================== Event log errors: =========================
Application errors:
==================
Error: (10/15/2014 11:28:37 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (10/07/2014 04:01:46 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (10/06/2014 00:36:37 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (10/06/2014 00:04:53 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (10/06/2014 11:38:00 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (10/05/2014 01:54:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: 436: ERROR: read_msg errno 0 (The operation completed successfully.)
Error: (10/05/2014 01:54:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
Error: (10/05/2014 01:53:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: 436: ERROR: read_msg errno 0 (The operation completed successfully.)
Error: (10/05/2014 01:53:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
Error: (10/05/2014 01:22:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: 436: ERROR: read_msg errno 0 (The operation completed successfully.)
System errors:
=============
Error: (10/15/2014 11:29:20 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:29:20 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:29:20 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:27:48 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:27:46 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:27:46 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:27:46 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:27:46 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:27:46 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Error: (10/15/2014 11:27:46 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068
Microsoft Office Sessions:
=========================
CodeIntegrity Errors:
===================================
Date: 2012-04-14 11:15:08.977
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:08.821
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:08.649
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:08.509
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:08.368
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:08.228
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:08.072
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:07.931
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:07.791
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
Date: 2012-04-14 11:15:07.651
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.
==================== Memory info ===========================
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz
Percentage of memory in use: 25%
Total physical RAM: 3070.18 MB
Available physical RAM: 2294.69 MB
Total Pagefile: 6138.64 MB
Available Pagefile: 5478.44 MB
Total Virtual: 2047.88 MB
Available Virtual: 1907.62 MB
==================== Drives ================================
Drive c: (OS) (Fixed) (Total:455.7 GB) (Free:327.35 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:4.39 GB) NTFS
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: 68000000)
Partition 1: (Not Active) - (Size=63 MB) - (Type=DE)
Partition 2: (Not Active) - (Size=10 GB) - (Type=07 NTFS)
Partition 3: (Active) - (Size=455.7 GB) - (Type=07 NTFS)
==================== End Of Log ============================
