Hello Adam,
I have not done anything with Java yet but I will update it now if it needs to be updated. Below are the logs:
Malwarebytes:
ESET:
Posted 07 September 2014 - 02:48 PM
Hello Adam,
I have not done anything with Java yet but I will update it now if it needs to be updated. Below are the logs:
Malwarebytes:
Register to Remove
Posted 07 September 2014 - 03:10 PM
Hi Tracy,
I have not done anything with Java yet but I will update it now if it needs to be updated.
Here's some information on Java. If you do not need the programme, I suggest uninstalling.
Using Java is an unnecessary security risk; especially using older versions which have vulnerabilities that malicious sites can use to exploit and infect your system.
Java is one of those technologies that you find installed on the majority of computer systems despite the fact that average users do not come across many Java-powered websites or desktop applications [...] According to W3Techs, only four percent of websites use Java on the server side [...] it is used by 0.2 percent of all websites on the client side. And two tenths of a percent includes sites that do not use it for their core functionality [...] there are sites and applications that require Java, and if you use any of them, you obviously need Java. But that makes you a minority. The majority of Internet users do not need Java. They do not need the Java plugin, nor do they need the Java Runtime Environment installed on their operating system.
If you choose to keep Java installed, it is paramount you keep the software updated with the latest version.
You can verify/test your Java software installation & version here.
STEP 1
Using MSCONFIG as a Startup Manager
From your logs I can see you are using MSCONFIG as a startup manager. I would not advise this. MSCONFIG is a system configuration utility, designed to help troubleshoot and diagnose system configuration issues in Windows. From the Microsoft article relating to MSCONFIG, "The System Configuration utility helps you find problems with your Windows configuration. It does not manage the programs that run when Windows starts."
Whilst the programme works as a basic startup manager, MSCONFIG should not be used to routinely disable auto-start programmes. It is a temporary solution and not a good practice for the following reasons.
For these reasons, I recommend reversing the changes made in MSCONFIG...
...and installing the programme below.
WinPatrol is a versatile system monitoring programme (originally created by Bill Pytlovany/BillP Studios and now owned by Ruiware, LLC) that utilizes a small memory footprint and offers various features, such as:
I recommend reading the documentation before installing the programme.
STEP 2
Batch File
@echo off echo Deleting files/folders... del /f /s /q "C:\Users\Public\Downloads\MyRidingStables2-dm.exe" if exist "C:\Users\Public\Downloads\MyRidingStables2-dm.exe" echo Operation failed. if not exist "C:\Users\Public\Downloads\MyRidingStables2-dm.exe" echo Successfully completed operation. pause del %0
STEP 3
Disable Java in Your Browser (if Java is still installed)
Due to frequent exploits we recommend you disable Java in your browser. For information on Java vulnerabilities, please read the following article (point #7).
STEP 4
Security Check
======================================================
STEP 5
Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.
Posted 09 September 2014 - 09:41 AM
Hi Adam,
I haven't been able to uninstall or disable Java. I tried to delete it in the control panel but it's not listed on the uninstall list, so I tried to disable it from my browser but there was no check box in the security area of the Java control panel so for now I will update it.
I've downloaded WinPatrol and had a quick look at the start up list but I've not done anything with it yet.
All of the steps you asked me to perform appear to have run successfully.
Below is the report from Security Check.
Over all everything seems to be running faster although I've not done anything much apart from follow your instructions.
Posted 09 September 2014 - 11:10 AM
Hi Tracy,
I haven't been able to uninstall or disable Java. I tried to delete it in the control panel but it's not listed on the uninstall list, so I tried to disable it from my browser but there was no check box in the security area of the Java control panel so for now I will update it.
Run JavaRa to completely remove the programme, and download/install the latest version of Java from here.
JavaRa
I've downloaded WinPatrol and had a quick look at the start up list but I've not done anything with it yet.
Have a read of the documentation so you understand how to use the programme.
All of the steps you asked me to perform appear to have run successfully.
Very good.
All Clean!
Congratulations, your computer appears clean!
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful.
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation.
STEP 1
DelFix
-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
--- Malwarebytes Anti-Malware will still be present on your computer. I recommend keeping this programme, updating and scanning with it once a week to maintain security on your computer. If you do not wish to keep this programme on your computer, you can uninstall it by pressing the Windows Key + r on your keyboard at the same time, typing appwiz.cpl, clicking OK and searching for Malwarebytes.
======================================================
Below I have compiled a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.
The following programmes come highly recommended in the security community.
Need a second opinion on a file or website? Scan the file/URL before clicking by using one of the following free online scanner services.
-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
======================================================
Please confirm you have no outstanding issues, and are happy with the state of your computer. Once I have confirmation things are in order, we can wrap things up and I will close this thread.
Thank you for using WhatTheTech.
Safe Surfing.
Adam (LiquidTension).
Posted 09 September 2014 - 12:59 PM
Hi Adam,
Thank you for your quick reply. I've followed the instructions regarding Java so that is solved. I've deleted the tools and I did read the information regarding WinPatrol before downloading and have since stopped 10 things from starting up ie iTunes help, iCloud etc.
Thank you so much again. I have no further issues.
All the best Tracy
Posted 09 September 2014 - 01:06 PM
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