This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Pop up ads, malware, slow pc [Solved]

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Morning Megan,

 

Glad things are back to normal for you  :thumbup:

 

You should only have one Anti Virus program as per Microsoft, more than one is overkill and can hamper system performance and cause all sorts of other problems, you have Norton, keep it updated and run regular scans, as far as Anti Malware you can have two, that would be fine. You installed Malwarebytes, its a great program, you can upgrade to the Pro Version and it has a protection module that will block bad sites from loading, but the upgrade is totally up to you.  

 

 

Double click on AdwCleaner.exe to run the tool again.
  •  
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.
 
 
 
==========================================================
 
 
Please download DelFix and save the file to your Desktop.
 
  •  
  • Double-click DelFix.exe to run the program.
  • Place a checkmark next to the following items:
 
*Activate UAC
*Remove disinfection tools
*Create registry backup
*Reset System Settings
 
 
Click the Run button
 
This will remove the specialised tools we used to clean your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually
 
 
 
==========================================================
 
 
 
  •  
How did I get infected in the first place ?    
Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports
 
 
 
Safe Surfn
Ken

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI