Slow computer and Internet explorer crashing sometimes [Closed]

Its still kinda slow and laggy.

Are you referring to just IE?

No whole computer

its the whole computer

Hi samasdos,
 
Lets first confirm malware is not the cause, and we can move on to troubleshooting why your computer is acting sluggish. You have a couple of programmes that are heavy on resources, so, amongst other things, we can look into temporarily disabling these once malware has been ruled out. 
 
STEP 1
[external image: xGfiJrQ9.png.pagespeed.ic.HjgFxjvw2Z.jpg] Malwarebytes Anti-Malware (MBAM)

• Please download Malwarebytes Anti-Malware Free to your Desktop.
• Double-click mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the programme. 
• Note: Due to the memory consumption of Malwarebytes Premium, please do not select to try the free trial for the time being.
• Launch the programme and select Update.
• Once updated, click the Settings tab and tick Scan for rootkits.
• Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
• Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• Click Copy to Clipboard and paste the log in your next reply. 
   

STEP 2
[external image: GzlsbnV.png.pagespeed.ce.SLxxSJVib_.png] ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

• Please download ESET Online Scan and save the file to your Desktop.
• Temporarily disable your anti-virus software. For instructions, please refer to the following link.
• Double-click esetsmartinstaller_enu.exe to run the programme. 
• Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
• Agree to the Terms of Use once more and click Start. Allow components to download.
• Place a checkmark next to Enable detection of potentially unwanted applications.
• Click Hide advanced settings. Place a checkmark next to:
  • Scan archives
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• Ensure Remove found threats is unchecked.
• Click Start.
• Wait for the scan to finish. Please be patient as this can take some time.
• Upon completion, click [external image: esetListThreats.png]. If no threats were found, skip the next two bullet points. 
• Click [external image: esetExport.png] and save the file to your Desktop, naming it something unique such as MyEsetScan.
• Push the Back button.
• Place a checkmark next to [external image: xKN1w2nv.png.pagespeed.ic.JWqIaEgZi7.png] and click [external image: SzOC1p0.png.pagespeed.ce.OWDP45O6oG.png].
• Re-enable your anti-virus software.
• Copy the contents of the log and paste in your next reply.
   

======================================================
 
STEP 3
[external image: xpfNZP4A.png.pagespeed.ic.bp5cRl1pJg.jpg] Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

• MBAM Scan log
• ESET Online Scan log

Hello,

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