23 replies to this topic

[samasdos]

# AdwCleaner v3.308 - Report created 29/08/2014 at 21:31:51
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : asesd - ASESD-PC
# Running from : C:\Users\asesd\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239

*************************

AdwCleaner[R0].txt - [791 octets] - [29/08/2014 21:31:17]
AdwCleaner[S0].txt - [715 octets] - [29/08/2014 21:31:51]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [774 octets] ##########

[samasdos]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by asesd on pe 29.08.2014 at 21:36:57,95
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on pe 29.08.2014 at 21:50:19,52
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[samasdos]

Its still kinda slow and laggy.

[LiquidTension]

Are you referring to just IE?

[samasdos]

No whole computer

[samasdos]

its the whole computer

[LiquidTension]

Hi samasdos,
 
Lets first confirm malware is not the cause, and we can move on to troubleshooting why your computer is acting sluggish. You have a couple of programmes that are heavy on resources, so, amongst other things, we can look into temporarily disabling these once malware has been ruled out. 
 
STEP 1
 Malwarebytes Anti-Malware (MBAM)

• Please download Malwarebytes Anti-Malware Free to your Desktop.
• Double-click mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the programme. 
• Note: Due to the memory consumption of Malwarebytes Premium, please do not select to try the free trial for the time being.
• Launch the programme and select Update.
• Once updated, click the Settings tab and tick Scan for rootkits.
• Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
• Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• Click Copy to Clipboard and paste the log in your next reply. 
   

STEP 2
 ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

• Please download ESET Online Scan and save the file to your Desktop.
• Temporarily disable your anti-virus software. For instructions, please refer to the following link.
• Double-click esetsmartinstaller_enu.exe to run the programme. 
• Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
• Agree to the Terms of Use once more and click Start. Allow components to download.
• Place a checkmark next to Enable detection of potentially unwanted applications.
• Click Hide advanced settings. Place a checkmark next to:
  • Scan archives
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• Ensure Remove found threats is unchecked.
• Click Start.
• Wait for the scan to finish. Please be patient as this can take some time.
• Upon completion, click . If no threats were found, skip the next two bullet points. 
• Click  and save the file to your Desktop, naming it something unique such as MyEsetScan.
• Push the Back button.
• Place a checkmark next to  and click .
• Re-enable your anti-virus software.
• Copy the contents of the log and paste in your next reply.
   

======================================================
 
STEP 3
 Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

• MBAM Scan log
• ESET Online Scan log

[LiquidTension]

Hello,

Do you still require assistance?

[LiquidTension]

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If you need help please start a new thread.

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