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Slow computer and Internet explorer crashing sometimes [Closed]


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23 replies to this topic

#16 samasdos

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Posted 29 August 2014 - 12:54 PM

# AdwCleaner v3.308 - Report created 29/08/2014 at 21:31:51
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : asesd - ASESD-PC
# Running from : C:\Users\asesd\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239

*************************

AdwCleaner[R0].txt - [791 octets] - [29/08/2014 21:31:17]
AdwCleaner[S0].txt - [715 octets] - [29/08/2014 21:31:51]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [774 octets] ##########


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#17 samasdos

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Posted 29 August 2014 - 12:55 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by asesd on pe 29.08.2014 at 21:36:57,95
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on pe 29.08.2014 at 21:50:19,52
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#18 samasdos

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Posted 29 August 2014 - 12:56 PM

Its still kinda slow and laggy.



#19 LiquidTension

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Posted 29 August 2014 - 01:20 PM

Are you referring to just IE?

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#20 samasdos

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Posted 29 August 2014 - 01:56 PM

No whole computer



#21 samasdos

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Posted 29 August 2014 - 01:57 PM

its the whole computer



#22 LiquidTension

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Posted 30 August 2014 - 06:38 AM

Hi samasdos,
 
Lets first confirm malware is not the cause, and we can move on to troubleshooting why your computer is acting sluggish. You have a couple of programmes that are heavy on resources, so, amongst other things, we can look into temporarily disabling these once malware has been ruled out. 
 
STEP 1
xGfiJrQ9.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware (MBAM)

  • Please download Malwarebytes Anti-Malware Free to your Desktop.
  • Double-click mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the programme. 
  • Note: Due to the memory consumption of Malwarebytes Premium, please do not select to try the free trial for the time being.
  • Launch the programme and select Update.
  • Once updated, click the Settings tab and tick Scan for rootkits.
  • Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
  • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • Click Copy to Clipboard and paste the log in your next reply. 
     

STEP 2
GzlsbnV.png.pagespeed.ce.SLxxSJVib_.png ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Hide advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click esetListThreats.png. If no threats were found, skip the next two bullet points. 
  • Click esetExport.png and save the file to your Desktop, naming it something unique such as MyEsetScan.
  • Push the Back button.
  • Place a checkmark next to xKN1w2nv.png.pagespeed.ic.JWqIaEgZi7.png and click SzOC1p0.png.pagespeed.ce.OWDP45O6oG.png.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 3
xpfNZP4A.png.pagespeed.ic.bp5cRl1pJg.jpg Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • MBAM Scan log
  • ESET Online Scan log

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#23 LiquidTension

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Posted 01 September 2014 - 11:52 PM

Hello,

Do you still require assistance?

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#24 LiquidTension

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Posted 04 September 2014 - 02:13 AM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic

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