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virus & malware plus hijack this can't access hosts files [Sol

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98 replies to this topic

#46 dlsmall03

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Posted 12 June 2014 - 10:02 AM

computer off - says could not install windows, so I installed manually & rebooted as directed. says could not install updates; changes reverted; unsuccessful

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#47 Satchfan

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Posted 12 June 2014 - 02:04 PM

so I installed manually

How exactly do you mean "I installed manually"?


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#48 dlsmall03

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Posted 13 June 2014 - 09:45 AM

went to control panel - system and security windows updates -
clicked on install update and it acted like it did.
it then asked me to reboot, but then I got error saying updates failed

#49 Satchfan

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Posted 13 June 2014 - 01:23 PM

Download and run Windows Repair (all in one)

  • download  Windows Repair (all in one)  from here
  • install and then run the program.
  • on the “Start Repairs” tab click Start


    DwysfIW.jpg

     
  • at the “Repair Options” screen, be sure to select all items
  • also check Restart System When Finished.
  • now press Start

Once that is complete, please check and let me know if there is still a problem.

Satchfan
 

 


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#50 dlsmall03

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Posted 14 June 2014 - 09:16 AM

when I click on your link it says
Unfortunately the page that you requested does not exist

#51 Satchfan

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Posted 14 June 2014 - 10:04 AM

Apologies. They must have changed it but I should have checked. :blush:

 

It is now here.


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#52 Satchfan

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Posted 16 June 2014 - 01:58 AM

Any luck?


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#53 dlsmall03

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Posted 16 June 2014 - 09:34 AM

ran clean up yesterday. today I manually installed windows updates, but on reboot got same error message -- - says could not install updates; changes reverted; unsuccessful - just like before



#54 Satchfan

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Posted 16 June 2014 - 10:17 AM

Let’s have a look at the settings.

Please download SystemLook from one of the links below and save it to your Desktop.

SystemLook (32-bit)
SystemLook (64-bit)

  • double-click SystemLook.exe to run it.
  • copy the content of the following codebox into the main textfield - please make sure you include the colon, (:), at the beginning.:

    :reg
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update

  • click the Look button to start the scan.
  • when finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Satchfan

 

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#55 dlsmall03

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Posted 16 June 2014 - 12:12 PM

SystemLook 04.09.10 by jpshortstuff
Log created at 13:11 on 16/06/2014 by Linda
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
"AUOptions"= 0x0000000004 (4)
"FeaturedUpdatesNotificationSeqNum"= 0x0000000a17 (2583)
"FeaturedUpdatesNotificationSeqNumGenTime"="2014-05-21 05:55:03"
"IncludeRecommendedUpdates"= 0x0000000001 (1)
"NextSqmReportTime"="2014-06-16 21:31:41"
"ScheduledInstallDay"= 0x0000000000 (0)
"ScheduledInstallTime"= 0x0000000003 (3)
"ElevateNonAdmins"= 0x0000000001 (1)
"ActionCenterLastPossibleRestartNotification"="2014-06-17 08:00:00"
"LastRestoreId"="{C9BF4082-E9C9-46DA-ABA8-EABF873539CC}"
"NextDetectionTime"="2014-06-17 05:14:52"
"NextFeaturedUpdatesNotificationTime"="2014-06-16 08:11:48"
"ScheduledInstallDate"="2014-06-17 08:00:00"
"ActionCenterNotificationCount"= 0x0000000002 (2)
"BalloonTime"="2014-06-16 15:28:59"
"BalloonType"= 0x0000000008 (8)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS]

-= EOF =-


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#56 Satchfan

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Posted 16 June 2014 - 02:04 PM

Launch Notepad (Start>All Programs>Accessories), and copy/paste all the Quoted REGEDIT below to it. Don't forget to include REGEDIT4:
 

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
"AUOptions"= 0x00000000


  • "Save in": Desktop
  • "File Name": fixme.reg
  • "Save as Type": All files
  • click: Save

On the desktop, double-click fixme.reg and allow it to run. Let it merge

 

Reboot.

 

That should solve the problem of Windows not automatically updating.

Satchfan


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#57 Satchfan

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Posted 16 June 2014 - 03:44 PM

I'd like to check other some other entrie so when you've done that, please run SystemLook again.

  • double-click SystemLook.exe to run it.
  • copy the content of the following codebox into the main textfield - please make sure you include the colon, (:), at the beginning.:

    :reg
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update /sub
  • click the Look button to start the scan.
  • when finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Satchfan

 

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#58 dlsmall03

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Posted 17 June 2014 - 09:59 AM

did fixme then rebooted -

avast said it needed to remove bad add toolbar to IE



#59 dlsmall03

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Posted 17 June 2014 - 10:01 AM

SystemLook 04.09.10 by jpshortstuff
Log created at 11:00 on 17/06/2014 by Linda
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
"AUOptions"= 0x0000000004 (4)
"FeaturedUpdatesNotificationSeqNum"= 0x0000000a17 (2583)
"FeaturedUpdatesNotificationSeqNumGenTime"="2014-05-21 05:55:03"
"IncludeRecommendedUpdates"= 0x0000000001 (1)
"NextSqmReportTime"="2014-06-17 21:31:40"
"ScheduledInstallDay"= 0x0000000000 (0)
"ScheduledInstallTime"= 0x0000000003 (3)
"ElevateNonAdmins"= 0x0000000001 (1)
"ActionCenterLastPossibleRestartNotification"="2014-06-18 08:00:00"
"LastRestoreId"="{C9BF4082-E9C9-46DA-ABA8-EABF873539CC}"
"NextDetectionTime"="2014-06-18 01:09:19"
"NextFeaturedUpdatesNotificationTime"="2014-06-16 08:11:48"
"ScheduledInstallDate"="2014-06-18 08:00:00"
"ActionCenterNotificationCount"= 0x0000000004 (4)
"BalloonTime"="2014-06-17 14:19:18"
"BalloonType"= 0x0000000008 (8)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results]
(No values found)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect]
"LastSuccessTime"="2014-06-17 05:15:56"
"LastError"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download]
"LastSuccessTime"="2014-06-17 08:45:28"
"LastError"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install]
"LastSuccessTime"="2014-06-17 08:20:23"
"LastError"= 0x008007054f (-2147023537)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS]
"UpdateCount"= 0x0000000001 (1)

-= EOF =-



#60 dlsmall03

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Posted 17 June 2014 - 10:11 AM

after avast said it needed to remove a bad add on, it changed my IE home page from yahoo to bing, and IE won't work and won't let me go to yahoo and says my IE is out of date


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