Hi
curlythurly,
Thanks for the logs. I did notice that the FRST scan seems to have been run from the F drive. Is this a flash/usb drive?
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-05-2014
Ran by Administrator (administrator) on MAUREEN on 25-05-2014 11:15:12
Running from F:\
If so, please run all tools directly from the desktop unless otherwise requested. Some of the fixes I will require you to take require the tools to be located on the desktop.
Please move the FRST program from the F: drive to the Desktop (C: drive), before running the fix provided below.
Also, please copy and paste the logs directly into the reply window. It saves me time. When you attach the files I have to download them to view. If the forum says the log is tool big to post it is OK to break it up and post in multiple replies.
========================= Launch the Command Prompt as an Administrator. - Click on the Start menu, then selecting All Programs, and then Accessories.
- You will now see a shortcut labeled Command Prompt.
- Right-click on it and select Run as administrator as shown below.
When you select Run as administrator a
User Account Control prompt will appear asking if you would like to allow the Command Prompt to be able to make changes on your computer.
Click on the
Yes button and you will now be at the Elevated Command Prompt as shown below.
- Type ipconfig /flushdns (be sure to include the space between ipconfig /)
- Hit Enter
- Close the Command Prompt
========================= Uninstall via Programs and FeaturesClick
Start >
Control Panel >
Programs and Features. Locate and select the following that are present on the list and click the
Remove button:
- AVG Secure Search
- AVG Security Toolbar
========================= Disable FireFox plug-in- At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
- In the Add-ons Manager tab, select the Extensions or Appearance panel.
- Select the add-on you wish to disable.
- AVG SiteSafety Plugin
- AVG Secure Search
- AVG Security Toolbar
- Click the Disable button.
- Click Restart now if it pops up. Your tabs will be saved and restored after the restart.
========================= FRST Fix ScriptOpen notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the desktop as
fixlist.txt(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.0\ToolbarUpdater.exe
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.0\loggingserver.exe
BHO-x32: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll No File
Toolbar: HKLM-x32 - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll No File
Toolbar: HKCU - No Name - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.0\ViProtocol.dll (AVG Secure Search)
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.1.0\\npsitesafety.dll No File
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\avg-secure-search.xml
FF HKLM-x32\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG Secure Search\FireFoxExt\18.1.0.443
FF Extension: AVG Security Toolbar - C:\ProgramData\AVG Secure Search\FireFoxExt\18.1.0.443 [2014-04-27]
R2 vToolbarUpdater18.1.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.0\ToolbarUpdater.exe [1801240 2014-04-27] (AVG Secure Search)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50464 2014-04-27] (AVG Technologies)
2014-05-23 11:02 - 2014-05-23 11:02 - 04424240 _____ (AVG Technologies) C:\Users\Administrator\Downloads\avg_avct_stb_all_2014_4116_comppg_23.exe
2014-04-27 21:23 - 2014-04-27 21:23 - 00000000 ____D () C:\ProgramData\AVG Secure Search
2014-05-22 17:05 - 2013-09-30 14:40 - 00000000 ____D () C:\ProgramData\AVG2014
2014-04-27 21:23 - 2014-04-27 21:23 - 00000000 ____D () C:\ProgramData\AVG Secure Search
2014-04-27 21:23 - 2013-09-30 14:40 - 00000000 ____D () C:\Program Files (x86)\AVG Secure Search
2014-04-27 21:23 - 2013-06-28 13:24 - 00003736 _____ () C:\Program Files (x86)\Mozilla Firefoxavg-secure-search.xml
2014-04-27 21:23 - 2012-12-08 10:42 - 00050464 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx64.sys
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemRun
FRST and press the
Fix button just once and wait.
The tool will make a log (Fixlog.txt) please post it to your reply.
========================= Please download
AdwCleaner by
Xplode and save to your Desktop.
- Windows XP : Double click on the icon to run it.
- Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
- Click on the Scan button.
- AdwCleaner will begin...be patient as the scan may take some time to complete.
- After the scan has finished, click on the Report button...a log file (AdwCleaner[R0].txt) will open in Notepad for review.
- The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
- Copy and paste the contents of that log file in your next reply.
- A copy of all log files are saved in the C:\AdwCleaner folder which was created when running the tool.
=========================In your next post please provide the following:
- Fixlog.txt
- AdwCleaner[R0].txt
- What symptoms are you experiencing at the moment?