Jump to content

Build Theme!
  •  
  • Infected?

WE'RE SURE THAT YOU'LL LOVE US!

Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 91983 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

My laptop is very slow [Solved]


  • This topic is locked This topic is locked
36 replies to this topic

#31 Guyl

Guyl

    Authentic Member

  • Authentic Member
  • PipPip
  • 231 posts

Posted 16 June 2014 - 03:00 PM

Ok, that worked, I believe.  One of the folders is updating but I think we should be fine now.  Thanks.  Should I run the other 2 programs you listed earlier?  Are they safe, ha-ha? 

 

Seriously, I'd be careful, or at least modify your instructions with adwCleaner for the future.  I had no warning (at least one that said what it was going to delete) it was going to do what it did.


    Advertisements

Register to Remove


#32 ----------------

----------------

    SuperMember

  • Authentic Member
  • PipPipPipPipPip
  • 1,095 posts

Posted 17 June 2014 - 01:08 AM

We´ve used adwAclenaer for years, without any problems like this one.

I´ve sent an Email to the developer about this issue, maybe he can tell me what happened. It looks like somehow those two folders met some deleting criteria of the program.

 

Please run SecurityCheck - it will not delete anything but read information about the installed programs.


Proud Member of UNITE & TB
 

#33 Guyl

Guyl

    Authentic Member

  • Authentic Member
  • PipPip
  • 231 posts

Posted 17 June 2014 - 06:11 PM

Here are the results:

 

Results of screen317's Security Check version 0.99.85  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 51  
 Java version out of Date!
  Adobe Flash Player 13.0.0.214 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox (30.0)
````````Process Check: objlist.exe by Laurent````````  
 WinPatrol winpatrol.exe
 BillP Studios WinPatrol WinPatrol.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 29% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````



#34 ----------------

----------------

    SuperMember

  • Authentic Member
  • PipPipPipPipPip
  • 1,095 posts

Posted 18 June 2014 - 02:58 AM

Your system is clean now! :)

 

 

Java runtime Environment out of date

Your Java runtime environment is outdated. We will fix this.

  • Get the actual JRE from here
  • Save jxpiinstall.exe to your desktop
  • Close all running programs, especially your browser(s)
  • Run jxpiinstall.exe. This will download the newest JRE installer and install the software
  • when finished, go to
    Start-->control panel-->add/remove programs and remove all older Java versions. (if existing)
  • When finished, reboot your computer.

After the reboot
  • Open control panel again and click the java symbol.
  • Click Settings under Temporary Internet Files.
    The Temporary Files Settings dialog box appears.
  • Click Delete Files.
    The Delete Temporary Files dialog box appears
  • Click OK on Delete Temporary Files window.
  • Click OK again.

 

 

 

Adobe Flash Player out of date

Your Adobe flash player is outdated. We will fix this.

  • Get the actual player from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
  • Click upon Start-->control panel-->add/remove programs.
  • Search for and remove any older reader versions.

 

 

 

Defrag your hard drive
 
Your hard drive is heavily fragmented. This may result in performance losses. If it is NOT an SSD drive, use a tool like Auslogic DiskDefrag to defrag the drive.

 

 

 

Uninstall our tools using delfix

Please follow these steps in order:

  • In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
  • In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
  • In any case please download delfix to your desktop.
    • Close all other programms and start delfix.
    • Please check all the boxes and run the tool.
    • delfix will now delete all found traces of our removal process
  • If there is still something left please delete it manualy.




Delete System Restore Points

To ensure your System Restore Points are free of malware, we will delete all of them but the most recent or create a new one.

On Windows Vista: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows 7/8: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows XP: Please follow these instructions to delete all but the most common System Protection Restore Points.

 

 

 

Recommendations: How to protect yourself

  • System Updates
    Please ensure to have automatic updates activated in your control panel.
    For further information and a tutorial, see this Microsoft Support article.
  • Protection
    What you need is one (not more) virus scanner with background protection. Additionally I recommend a special malware scanner to run on demand weekly.
    Personally I am using avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer good protection for free.
    • To keep your browser free of advertising, you may install the Adblock Plus browser extension.
      It will filter unwanted advertising out of the website´s content.
    • To protect yourself from accidentally visiting malicious web sites, install the Web of Trust (WOT) browser extension.
      It will display a green (safe), yellow (unknown) or red (potentially dangerous) icon for a visited website within your browser.
      In addition, before accessing a dangerous classified web site, a warning screen is displayed.

  • Up to date Software
    Keep your Windows and your third party software up to date. The easiest way to get infected is an outdated windows, followed by: browser(s) (including add-ons and plug-ins), Adobe Flash Player and Adobe Reader, Java Runtime Environment, your antivirus program and so on. These links may help you to check:

  • Backup
    Hardware issues, malware, fire, lightning strike: There is a long list of different ways to loose all your data. Back up your files regularly. Use the windows internal backup function or a third party tool and save your data onto an external hard drive, cloud storage, optical media like CDs or DVDs or (if available) a professional network backup system.
  • Behaviour
    The commonest error when using a computer is "error 80" - what means that the error is located about 80cm in front of the monitor. This is a common joke between IT support technicians but it shows that all the safety mechanisms won´t help if you aren´t careful enough.
    • While surfing the internet, don´t click on anything you don´t know. In the worst case, it infects your system with malware.
    • Watch your step in social networks! Many cyber criminals use them to spread malware, mine personal pata (to be sold to advertising companies, for example) or simply do damage to other users. Even if a received hyperlink within a message seems to be coming from one of your friends, have a closer look. In addition, don´t click everything.
    • When installing software, have a look to each of the setup windows and uncheck any additional toolbars or free programs that may be offered additionally. Most of today´s setup procedures contain potentially unwanted programs so keep them off your system.
    • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
      They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.


Proud Member of UNITE & TB
 

#35 Guyl

Guyl

    Authentic Member

  • Authentic Member
  • PipPip
  • 231 posts

Posted 18 June 2014 - 07:04 PM

I've done all of the stuff in your last post and it seems to be working better.  Thank you so much for your help with this.



#36 ----------------

----------------

    SuperMember

  • Authentic Member
  • PipPipPipPipPip
  • 1,095 posts

Posted 19 June 2014 - 08:40 AM

You´re welcome! :)


Proud Member of UNITE & TB
 

#37 ----------------

----------------

    SuperMember

  • Authentic Member
  • PipPipPipPipPip
  • 1,095 posts

Posted 19 June 2014 - 08:42 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
Proud Member of UNITE & TB
 

Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users