Dohhh!! Sorry....I wrote the wrong text.
Please run SystemLook with the following...
:dir
C:\Windows\Prefetch /s
Post the log that is created.
Posted 23 April 2014 - 05:29 AM
Dohhh!! Sorry....I wrote the wrong text.
Please run SystemLook with the following...
:dir
C:\Windows\Prefetch /s
Post the log that is created.
Register to Remove
Posted 24 April 2014 - 12:28 AM
Posted 24 April 2014 - 10:45 AM
Please download Junkware Removal Tool to your desktop.
Posted 24 April 2014 - 02:23 PM
Posted 25 April 2014 - 09:42 AM
Still having problems with your browser?
Posted 26 April 2014 - 12:03 AM
Jeff, I am happy to say my browser if faster and not hanging. Every now and again it will stall for a second before completing the command, but overall it's much better!
Thank you!!!!!
Posted 26 April 2014 - 08:16 AM
Sounds great!!! Any other problems??
Posted 27 April 2014 - 07:49 PM
My browser is running much, much better!
It seems that the browser hang up has more to do with the laptop than the browser. It's much better, but I notice it will stall from time to time. But it always stalls at the same moment I hear the hard drive processing or working (that's the only way to describe it).
Do you think the extra hard running of the hard drive could be due to the small space available on the C:?
Is there a way to delete some major space on the C:?
Posted 28 April 2014 - 05:33 AM
Well I would not call what you have left on your system as "small space"....there is enough room for Windows to move around in there.
Let's see if we can free up some more space for you though.
Download TFC to your desktop
Once finished, let me know how your system is behaving.
Posted 01 May 2014 - 08:02 AM
Still with me?
Register to Remove
Posted 01 May 2014 - 09:31 AM
Hahaha. Yes, I'm still here. I followed your last instruction and totally forgot to say how my computer was behaving! I was waiting for you, as though I had posted something after running TFC!
I haven't noticed any hangups or stalls at all now. Everything seems normal. Thank you!!!!!
Posted 01 May 2014 - 12:53 PM
Providing there are no other malware related problems...
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!
This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
----------
The following will implement important cleanup procedures as well as reset System Restore points:
Click Start > type Run in Start Search and then copy/paste the following bolded text in the Quote box into the Run box and click OK:
ComboFix /Uninstall
------------
Clean up with OTL:
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AdwCleaner
Double click on AdwCleaner.exe to run the tool again.
Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.
Here are some tips to reduce the potential for spyware infection in the future:
1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.
4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. **There are many firewalls that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.
6. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.
7.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
Posted 03 May 2014 - 10:27 PM
Ok. Everything is done. I installed Online Armor. I didn't go through the IE steps because I use Chrome, and I don't know if the same steps apply to Chrome.
Thanks, Jeff! It's been a pleasure!
Posted 04 May 2014 - 07:10 PM
You are more than welcome!! Glad that I could help!
Posted 04 May 2014 - 07:10 PM
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