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Fake 'Flash Updater' from utube. [Solved]


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20 replies to this topic

#16 ----------------

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Posted 14 April 2014 - 07:30 AM

Your system is clean now! :)

 

 

 

 

Adobe Reader out of date

Your Adobe Reader is outdated. We will fix this.

 

  • Get the actual software from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
  • Run setup and follow the instructions.
  • Click upon Start-->control panel-->add/remove programs.
  • Search for and remove any older reader versions.

 

Also, update your antivirus.

 

 

Uninstall our tools using delfix

Please follow these steps in order:
 

  • In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
  • In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
  • In any case please download delfix to your desktop.
    • Close all other programms and start delfix.
    • Please check all the boxes and run the tool.
    • delfix will now delete all found traces of our removal process
  • If there is still something left please delete it manualy.




Delete System Restore Points

To ensure your System Restore Points are free of malware, we will delete all of them but the most recent or create a new one.

On Windows Vista: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows 7/8: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows XP: Please follow these instructions to delete all but the most common System Protection Restore Points.

 

 

 

 

 

Recommendations: How to protect yourself

  • System Updates
    Please ensure to have automatic updates activated in your control panel.
    For further information and a tutorial, see this Microsoft Support article.
  • Protection
    What you need is one (not more) virus scanner with background protection. Additionally I recommend a special malware scanner to run on demand weekly.
    Personally I am using avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer good protection for free.
    • To keep your browser free of advertising, you may install the Adblock Plus browser extension.
      It will filter unwanted advertising out of the website´s content.
    • To protect yourself from accidentally visiting malicious web sites, install the Web of Trust (WOT) browser extension.
      It will display a green (safe), yellow (unknown) or red (potentially dangerous) icon for a visited website within your browser.
      In addition, before accessing a dangerous classified web site, a warning screen is displayed.
  • Up to date Software
    Keep your Windows and your third party software up to date. The easiest way to get infected is an outdated windows, followed by: browser(s) (including add-ons and plug-ins), Adobe Flash Player and Adobe Reader, Java Runtime Environment, your antivirus program and so on. These links may help you to check:
  • Backup
    Hardware issues, malware, fire, lightning strike: There is a long list of different ways to loose all your data. Back up your files regularly. Use the windows internal backup function or a third party tool and save your data onto an external hard drive, cloud storage, optical media like CDs or DVDs or (if available) a professional network backup system.
  • Behaviour
    The commonest error when using a computer is "error 80" - what means that the error is located about 80cm in front of the monitor. This is a common joke between IT support technicians but it shows that all the safety mechanisms won´t help if you aren´t careful enough.
    • While surfing the internet, don´t click on anything you don´t know. In the worst case, it infects your system with malware.
    • Watch your step in social networks! Many cyber criminals use them to spread malware, mine personal pata (to be sold to advertising companies, for example) or simply do damage to other users. Even if a received hyperlink within a message seems to be coming from one of your friends, have a closer look. In addition, don´t click everything.
    • When installing software, have a look to each of the setup windows and uncheck any additional toolbars or free programs that may be offered additionally. Most of today´s setup procedures contain potentially unwanted programs so keep them off your system.
    • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
      They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.

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#17 AlsoKnownAs

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Posted 14 April 2014 - 08:03 AM

Thank You Marius,

I appreciate Your Help.

 

May I refer you to my original 2 posts.

 

My original request was concerning the loss of ability to view picture files on the computer, resulting from the infection that I incurred.

After going in circles for the past 10 days, I still have the same problem... :/

 

I understand your 80cm joke, and realize that us users are imbiciles, but could we try to attempt to resolve the original issue I had requested help with...? Just for fun...

 

Thank You

AKA



#18 ----------------

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Posted 15 April 2014 - 06:29 AM

Hi AKA,

 

as this is the Virus removal forum, I cannot provide more support on getting this issue fixed.

Please start a new topic here: http://forums.whatth...p?showforum=119

 

Tell the helper that you came from here and finished the malware removal process.

 

You will get further assistance, then.


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#19 AlsoKnownAs

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Posted 15 April 2014 - 06:11 PM

OK...

Thank You Marius.

I appreciate your efforts to help with my problem, and that you make your help available to everyone in general.

Thank You.

AKA



#20 ----------------

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Posted 16 April 2014 - 03:21 PM

You´re welcome! :)


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#21 ----------------

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Posted 16 April 2014 - 03:21 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
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