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Problem with Optimizer Pro [Solved]


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21 replies to this topic

#16 DC1955

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Posted 19 March 2014 - 03:39 PM

Hi Marius,

 

I found the JRT software from another source.

 

I then ran

1. Adwcleaner

2. JRT

3. Malwarebytes

 

Please see 3 attachments

Attached File  AdwCleanerS0.txt   3.01KB   45 downloadsAttached File  JRT.txt   634bytes   37 downloadsAttached File  mbam-log-2014-03-19 (21-00-36).txt   3.53KB   49 downloads


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Posted 20 March 2014 - 02:06 AM

Look´s good!

 

Is everything gone now?


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#18 DC1955

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Posted 20 March 2014 - 02:57 AM

Hi Marius,

 

Things are looking good on my PC right now.

 

Nothing strange on the desktop, or in the Program Files folders. The list of programs in Control Panel look right. My browser is not being hi-jacked.

 

I just wonder why Norton 360 didn't stop this in the first place - that's what I pay my subscription for!

 

Best Regards

DC1955



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Posted 20 March 2014 - 03:07 AM

Then please reboot your machine, run SecurityCheck as explained in one of my last posts and post up the log. :)


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#20 DC1955

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Posted 20 March 2014 - 03:33 AM

Hi Marius,

I got a warning from Norton when I went to download LINK1 in your older post, so I haven't carried it out.

I have JRT; FRST; AdwCleaner and Malwarebytes on my PC. Why do I need yet another tool?

I'm very wary of downloading this SecurityChecker.

I'll just monitor my PC over the next few days and see how it goes from here.

Thanks for your help and patience!
Best Regards
DC1955

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Posted 20 March 2014 - 03:40 AM

SecurityCheck simply would have checked if some of your programs are outdated.

 

Your system is free of malware! :)

 

 

 

Adobe Flash Player out of date

Your Adobe flash player is outdated. We will fix this.

  • Get the actual player from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
  • Click upon Start-->control panel-->add/remove programs.
  • Search for and remove any older reader versions.

 

 

 

Java runtime Environment out of date

Your Java runtime environment is outdated. We will fix this.

  • Get the actual JRE from here
  • Save jxpiinstall.exe to your desktop
  • Close all running programs, especially your browser(s)
  • Run jxpiinstall.exe. This will download the newest JRE installer and install the software
  • when finished, go to
    Start-->control panel-->add/remove programs and remove all older Java versions. (if existing)
  • When finished, reboot your computer.

After the reboot
  • Open control panel again and click the java symbol.
  • Click Settings under Temporary Internet Files.
    The Temporary Files Settings dialog box appears.
  • Click Delete Files.
    The Delete Temporary Files dialog box appears
  • Click OK on Delete Temporary Files window.
  • Click OK again.

 

 

 

Uninstall our tools using delfix

Please follow these steps in order:

  • In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
  • In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
  • In any case please download delfix to your desktop.
    • Close all other programms and start delfix.
    • Please check all the boxes and run the tool.
    • delfix will now delete all found traces of our removal process
  • If there is still something left please delete it manualy.

 

 

 

Recommendations: How to protect yourself

  • System Updates
    Please ensure to have automatic updates activated in your control panel.
    For further information and a tutorial, see this Microsoft Support article.
  • Protection
    What you need is one (not more) virus scanner with background protection. Additionally I recommend a special malware scanner to run on demand weekly.
    Personally I am using avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer good protection for free.
    • To keep your browser free of advertising, you may install the Adblock Plus browser extension.
      It will filter unwanted advertising out of the website´s content.
    • To protect yourself from accidentally visiting malicious web sites, install the Web of Trust (WOT) browser extension.
      It will display a green (safe), yellow (unknown) or red (potentially dangerous) icon for a visited website within your browser.
      In addition, before accessing a dangerous classified web site, a warning screen is displayed.

  • Up to date Software
    Keep your Windows and your third party software up to date. The easiest way to get infected is an outdated windows, followed by: browser(s) (including add-ons and plug-ins), Adobe Flash Player and Adobe Reader, Java Runtime Environment, your antivirus program and so on. These links may help you to check:

  • Backup
    Hardware issues, malware, fire, lightning strike: There is a long list of different ways to loose all your data. Back up your files regularly. Use the windows internal backup function or a third party tool and save your data onto an external hard drive, cloud storage, optical media like CDs or DVDs or (if available) a professional network backup system.
  • Behaviour
    The commonest error when using a computer is "error 80" - what means that the error is located about 80cm in front of the monitor. This is a common joke between IT support technicians but it shows that all the safety mechanisms won´t help if you aren´t careful enough.
    • While surfing the internet, don´t click on anything you don´t know. In the worst case, it infects your system with malware.
    • Watch your step in social networks! Many cyber criminals use them to spread malware, mine personal pata (to be sold to advertising companies, for example) or simply do damage to other users. Even if a received hyperlink within a message seems to be coming from one of your friends, have a closer look. In addition, don´t click everything.
    • When installing software, have a look to each of the setup windows and uncheck any additional toolbars or free programs that may be offered additionally. Most of today´s setup procedures contain potentially unwanted programs so keep them off your system.
    • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
      They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.


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Posted 26 March 2014 - 07:41 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
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