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For Jeff - Old HP with XP [Solved]


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38 replies to this topic

#1 peachy_dar

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Posted 15 March 2014 - 11:50 AM

Happy Weekend Jeff!!  this is the LAST old computer we have in the house!!!  this old HP with XP is currently used to operate my embroidery software from 2004 since it is the only pc in the house with a parallel port for it.

 

anyway, it is slow.  I just updated the IE from ver 6 to 8 this morning.  so you can see it's been unplugged for ages. also, when I go to  Microsoft for updates, it goes thru the routing of trying to see if I have the latest software for updates, then it crashes ...

 

What is a girl to do?

 

dar


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#2 jeffce

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Posted 15 March 2014 - 02:13 PM

Hi,
 
I saw your PM.   :)  Looks like we may have some work to do.
 
Please download DDS from either of these links
 
LINK 1
LINK 2
 
and save it to your desktop.

  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.

---------------------------------------------------
Please include the contents of the following in your next reply:
 
DDS.txt
 
Attach.txt
----------
 

81mYIKe.jpg  AdwCleaner
 
Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

----------
 

weVCzW0.jpg Please download TDSSKiller

  • Double click TDSSKiller.exe
  • Press Start Scan but do nothing else as we are just looking for what is there.
  • If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

----------


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#3 peachy_dar

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Posted 15 March 2014 - 02:52 PM

Jeff

 

thanks for the reply... been having so much trouble with windows update....from the research I've done, it seems XP needs SP3 to do updates, and I only have SP2..so it's a catch 22 here.  so I finally found a SP3 download and it's installing right now.

 

I also found out that the very last update this old HP had was May 24, 2007 - wow!  so I have a lot of catching up to do with XP before they shut down!

 

It's going to be nice to leave WTT up on hubby's pc and work on the old HP since they are now side by side on the same desk.

 

WELL!!  I rebooted and I still can't get on windows update without an error message.....dayam!

 

 

dar


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#4 jeffce

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Posted 15 March 2014 - 02:56 PM

What exactly is the error message?  :)


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#5 peachy_dar

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Posted 15 March 2014 - 02:59 PM

Jeff

Here are the two DDS logs..

dar

Attached Files


Darlene

#6 jeffce

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Posted 15 March 2014 - 03:06 PM

Looks like you got SP3 installed?  

 

When you get the others tools ran, post those logs as well please.  :)


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#7 peachy_dar

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Posted 15 March 2014 - 03:08 PM

Jeff -  Adwcleaner will not download - there is no l ink there.

 

 

 

here is the message I get at windows update - I attached a pic I took with my cell phone.

 

dar

 

can't attach, says it is too big


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#8 jeffce

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Posted 15 March 2014 - 03:09 PM

can you just write it briefly?


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#9 peachy_dar

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Posted 15 March 2014 - 03:22 PM

Jeff

 

I really hate this pc...last note was in italics, now this one is F*^&%()'n underlined....it won't stop

 

OK -

 

17:17:56.0453 0x0c4c TDSS rootkit removing tool 3.0.0.25 Feb 27 2014 15:23:02

17:18:14.0796 0x0c4c ============================================================

17:18:14.0796 0x0c4c Current date / time: 2014/03/15 17:18:14.0796

17:18:14.0796 0x0c4c SystemInfo:

17:18:14.0796 0x0c4c

17:18:14.0796 0x0c4c OS Version: 5.1.2600 ServicePack: 3.0

17:18:14.0796 0x0c4c Product type: Workstation

17:18:14.0796 0x0c4c ComputerName: OURS

17:18:14.0828 0x0c4c UserName: Owner

17:18:14.0828 0x0c4c Windows directory: C:\WINDOWS

17:18:14.0828 0x0c4c System windows directory: C:\WINDOWS

17:18:14.0828 0x0c4c Processor architecture: Intel x86

17:18:14.0828 0x0c4c Number of processors: 1

17:18:14.0828 0x0c4c Page size: 0x1000

17:18:14.0828 0x0c4c Boot type: Normal boot

17:18:14.0828 0x0c4c ============================================================

17:18:17.0828 0x0c4c KLMD registered as C:\WINDOWS\system32\drivers\92093950.sys

17:18:18.0125 0x0c4c System UUID: {10C057C9-779A-566A-24B2-13DA8FAF047C}

17:18:20.0078 0x0c4c Drive \Device\Harddisk0\DR0 - Size: 0xDF99E6000 (55.90 Gb), SectorSize: 0x200, Cylinders: 0x1E49, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xF0, Type 'K0', Flags 0x00000054

17:18:20.0140 0x0c4c ============================================================

17:18:20.0140 0x0c4c \Device\Harddisk0\DR0:

17:18:20.0203 0x0c4c MBR partitions:

17:18:20.0203 0x0c4c \Device\Harddisk0\DR0\Partition1: MBR, Type 0xB, StartLBA 0x3F, BlocksNum 0xA8E181

17:18:20.0203 0x0c4c \Device\Harddisk0\DR0\Partition2: MBR, Type 0x7, StartLBA 0xA8E1C0, BlocksNum 0x6539AC0

17:18:20.0203 0x0c4c ============================================================

17:18:20.0281 0x0c4c C: <-> \Device\Harddisk0\DR0\Partition2

17:18:20.0281 0x0c4c D: <-> \Device\Harddisk0\DR0\Partition1

17:18:20.0281 0x0c4c ============================================================

17:18:20.0281 0x0c4c Initialize success

17:18:20.0281 0x0c4c ============================================================

17:18:23.0625 0x0d00 ============================================================

17:18:23.0625 0x0d00 Scan started

17:18:23.0625 0x0d00 Mode: Manual;

17:18:23.0625 0x0d00 ============================================================

17:18:23.0625 0x0d00 KSN ping started

17:18:38.0890 0x0d00 KSN ping finished: true

17:18:42.0578 0x0d00 ================ Scan system memory ========================

17:18:42.0609 0x0d00 System memory - ok

17:18:42.0625 0x0d00 ================ Scan services =============================

17:18:47.0421 0x0d00 Abiosdsk - ok

17:18:47.0437 0x0d00 abp480n5 - ok

17:18:49.0796 0x0d00 [ 8FD99680A539792A30E97944FDAECF17, 594F8E0C3695400B0C09A797AF6BDFAC6F750ECD67D0EE803914C572B1DCC43C ] ACPI C:\WINDOWS\system32\DRIVERS\ACPI.sys

17:18:49.0953 0x0d00 ACPI - ok

17:18:54.0796 0x0d00 [ 9859C0F6936E723E4892D7141B1327D5, 5E8F6A2FC4DF2E5E92A1D66ECC2810E08B42B64E9CD0DF4AD3F78EA8558B90AF ] ACPIEC C:\WINDOWS\system32\drivers\ACPIEC.sys

17:18:54.0875 0x0d00 ACPIEC - ok

17:18:54.0890 0x0d00 adpu160m - ok

17:18:55.0093 0x0d00 [ 8BED39E3C35D6A489438B8141717A557, 1B5796E56B0927360CE0759641B1151828BC0A9E45620D2B2D880491F5CE33D0 ] aec C:\WINDOWS\system32\drivers\aec.sys

17:18:55.0281 0x0d00 aec - ok

17:18:55.0437 0x0d00 [ 322D0E36693D6E24A2398BEE62A268CD, FB0BFF5846E50DBCC2826639318A6A1DE79EE7DEA2719ED74A5F6F44454E13D0 ] AFD C:\WINDOWS\System32\drivers\afd.sys

17:18:55.0578 0x0d00 AFD - ok

17:18:55.0593 0x0d00 Aha154x - ok

17:18:55.0609 0x0d00 aic78u2 - ok

17:18:55.0625 0x0d00 aic78xx - ok

17:18:57.0843 0x0d00 [ 8D6C30E515717248E0E52B85FD7AC466, 3B3DDCA0EE82D5292F4E69A028D33E941225014B6BD030F71F7F7EED808A7721 ] ALCXWDM C:\WINDOWS\system32\drivers\ALCXWDM.SYS

17:18:59.0859 0x0d00 ALCXWDM - ok

17:18:59.0953 0x0d00 [ A9A3DAA780CA6C9671A19D52456705B4, 67C959144B57AE0BBF1D82DBED197F32CDB06FECD883A80C441A0202FE83FAB4 ] Alerter C:\WINDOWS\system32\alrsvc.dll

17:18:59.0968 0x0d00 Alerter - ok

17:19:00.0046 0x0d00 [ 8C515081584A38AA007909CD02020B3D, A5E13CA10F702928E0DE84C74D0EA8ACCB117FD76FBABC55220C75C4FFD596DC ] ALG C:\WINDOWS\System32\alg.exe

17:19:00.0046 0x0d00 ALG - ok

17:19:00.0078 0x0d00 AliIde - ok

17:19:00.0296 0x0d00 [ 8FCE268CDBDD83B23419D1F35F42C7B1, DF1A5097DC5B5C35427460E866E16ED25C3DDD9217065B26C3214A5674BE37DB ] AmdK7 C:\WINDOWS\system32\DRIVERS\amdk7.sys

17:19:00.0328 0x0d00 AmdK7 - ok

17:19:00.0359 0x0d00 amsint - ok

17:19:00.0375 0x0d00 AppMgmt - ok

17:19:00.0390 0x0d00 asc - ok

17:19:00.0406 0x0d00 asc3350p - ok

17:19:00.0421 0x0d00 asc3550 - ok

17:19:06.0812 0x0d00 [ D33C507942299753868204CC7642FA27, 4E7096D6F4B1176C4823540427219988AC9180E70954D3BF32A6C15ED1332670 ] aspnet_state C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe

17:19:07.0078 0x0d00 aspnet_state - ok

17:19:07.0187 0x0d00 [ B153AFFAC761E7F5FCFA822B9C4E97BC, 7E60F572A6B3C6219E3C86225AA37243AFFD74337DB7F108B04778042E5CC959 ] AsyncMac C:\WINDOWS\system32\DRIVERS\asyncmac.sys

17:19:07.0218 0x0d00 AsyncMac - ok

17:19:07.0453 0x0d00 [ 9F3A2F5AA6875C72BF062C712CFA2674, B4DF1D2C56A593C6B54DE57395E3B51D288F547842893B32B0F59228A0CF70B9 ] atapi C:\WINDOWS\system32\DRIVERS\atapi.sys

17:19:07.0515 0x0d00 atapi - ok

17:19:07.0578 0x0d00 Atdisk - ok

17:19:07.0875 0x0d00 [ 9916C1225104BA14794209CFA8012159, 5D6F05F715C52A16D05CAE15C3DFE77A139A7F27F7AE710EC9A10F9EE05115A1 ] Atmarpc C:\WINDOWS\system32\DRIVERS\atmarpc.sys

17:19:07.0968 0x0d00 Atmarpc - ok

17:19:08.0140 0x0d00 [ DEF7A7882BEC100FE0B2CE2549188F9D, 462C95B63D0A1058291A2DC8CBFCB13D7D74CCD1CA43B613A7EB43D49E3276F8 ] AudioSrv C:\WINDOWS\System32\audiosrv.dll

17:19:08.0140 0x0d00 AudioSrv - ok

17:19:08.0187 0x0d00 [ D9F724AA26C010A217C97606B160ED68, 329B5118F2409731D06FDAE85B6ADD64A048292801BCB3546651CEB303111695 ] audstub C:\WINDOWS\system32\DRIVERS\audstub.sys

17:19:08.0218 0x0d00 audstub - ok

17:19:08.0328 0x0d00 [ DA1F27D85E0D1525F6621372E7B685E9, 5A81A46A3BDD19DAFC6C87D277267A5D44F3A1B5302F2CC1111D84B7BAD5610D ] Beep C:\WINDOWS\system32\drivers\Beep.sys

17:19:08.0375 0x0d00 Beep - ok

17:19:09.0937 0x0d00 [ 574738F61FCA2935F5265DC4E5691314, 3C7CCF064397186C3A3863DD2370AB6414A61B330097DCA4F299CA7BBAA3D1B4 ] BITS C:\WINDOWS\system32\qmgr.dll

17:19:10.0250 0x0d00 BITS - ok

17:19:10.0328 0x0d00 [ A06CE3399D16DB864F55FAEB1F1927A9, 3430FA8552D91670D9FB0A921C735ADBE2DA7FF108C199DDEEF2FB2E50713AF3 ] Browser C:\WINDOWS\System32\browser.dll

17:19:10.0343 0x0d00 Browser - ok

17:19:10.0578 0x0d00 [ 90A673FC8E12A79AFBED2576F6A7AAF9, BDE7858A3457DB979FEDD8577FA6321BF72848E4A7BF9F173C78A6A10CBB3EBE ] cbidf2k C:\WINDOWS\system32\drivers\cbidf2k.sys

17:19:10.0640 0x0d00 cbidf2k - ok

17:19:10.0656 0x0d00 cd20xrnt - ok

17:19:10.0828 0x0d00 [ C1B486A7658353D33A10CC15211A873B, AA4DD9E7AAE5AAB1146B360B17001F975D2F29A1281CF7B13E7136480410F347 ] Cdaudio C:\WINDOWS\system32\drivers\Cdaudio.sys

17:19:10.0843 0x0d00 Cdaudio - ok

17:19:11.0015 0x0d00 [ C885B02847F5D2FD45A24E219ED93B32, B26B2F8E3A831E2B65EB0C5195B0645CD50E22615CE79C9B0B391CD563B121DB ] Cdfs C:\WINDOWS\system32\drivers\Cdfs.sys

17:19:11.0046 0x0d00 Cdfs - ok

17:19:11.0218 0x0d00 [ 1F4260CC5B42272D71F79E570A27A4FE, B51C2A3ED3C309953D0EA45869C8E464C10F2533DADE9E0286AF674979098D1D ] Cdrom C:\WINDOWS\system32\DRIVERS\cdrom.sys

17:19:11.0328 0x0d00 Cdrom - ok

17:19:11.0359 0x0d00 Changer - ok

17:19:11.0421 0x0d00 [ 1CFE720EB8D93A7158A4EBC3AB178BDE, 65D2A9D9A88F38D4AF323134C151BA0F4B3CD0F6A134AF86E7AC9D07319F1726 ] CiSvc C:\WINDOWS\system32\cisvc.exe

17:19:11.0453 0x0d00 CiSvc - ok

17:19:11.0671 0x0d00 [ 34CBE729F38138217F9C80212A2A0C82, A9FD7A758D12E0818A11BEEF1CE772FEFA8373E92EF6C0DA8628CD4572CC9A43 ] ClipSrv C:\WINDOWS\system32\clipsrv.exe

17:19:11.0703 0x0d00 ClipSrv - ok

17:19:12.0046 0x0d00 [ 3C4D595E7F9B747325AEF28B4ADCAAE5, 4A283F3E2E659DA996EC16BC8181E9F521BDFDFCF246D0E432D65D2672AC9629 ] clr_optimization_v2.0.50727_32 C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

17:19:12.0468 0x0d00 clr_optimization_v2.0.50727_32 - ok

17:19:12.0484 0x0d00 CmdIde - ok

17:19:12.0531 0x0d00 COMSysApp - ok

17:19:12.0562 0x0d00 Cpqarray - ok

17:19:12.0937 0x0d00 [ 3D4E199942E29207970E04315D02AD3B, 0825960894CF9C86CC8775BDD2A262948A09CA495AA7FE9F210FAF49E7086383 ] CryptSvc C:\WINDOWS\System32\cryptsvc.dll

17:19:12.0968 0x0d00 CryptSvc - ok

17:19:12.0984 0x0d00 dac2w2k - ok

17:19:13.0000 0x0d00 dac960nt - ok

17:19:13.0390 0x0d00 [ 2589FE6015A316C0F5D5112B4DA7B509, 2753785BA07A1A7A25E275332F5F9F403F6E8CBF396FD0905D6BA84B98C403A6 ] DcomLaunch C:\WINDOWS\system32\rpcss.dll

17:19:13.0609 0x0d00 DcomLaunch - ok

17:19:13.0906 0x0d00 [ 5E38D7684A49CACFB752B046357E0589, F192AD4190BCFB6939A5CBC91648FE63168AF79A5E227A111DEAD6A92E42AB8D ] Dhcp C:\WINDOWS\System32\dhcpcsvc.dll

17:19:13.0953 0x0d00 Dhcp - ok

17:19:13.0984 0x0d00 [ 044452051F3E02E7963599FC8F4F3E25, 584BDDB074618BE76454CF90E74829CFF588B5B5FAEB793E2F7AAD26352DD689 ] Disk C:\WINDOWS\system32\DRIVERS\disk.sys

17:19:14.0000 0x0d00 Disk - ok

17:19:14.0000 0x0d00 dmadmin - ok

17:19:14.0171 0x0d00 [ D992FE1274BDE0F84AD826ACAE022A41, C82BD6561A14F2932A761F5883A787B99031250EE5E9B7B5714AA045545C9B99 ] dmboot C:\WINDOWS\system32\drivers\dmboot.sys

17:19:14.0281 0x0d00 dmboot - ok

17:19:14.0343 0x0d00 [ 7C824CF7BBDE77D95C08005717A95F6F, A73CB323B7A6410C3D3F258BF204E716ADF8C84C9E4F6562C57AB73DAED8CCDE ] dmio C:\WINDOWS\system32\drivers\dmio.sys

17:19:14.0359 0x0d00 dmio - ok

17:19:14.0390 0x0d00 [ E9317282A63CA4D188C0DF5E09C6AC5F, D41E002F555FE9015EF620975255F58BB79198CA1FF0E09EC950CB450FF77CF7 ] dmload C:\WINDOWS\system32\drivers\dmload.sys

17:19:14.0390 0x0d00 dmload - ok

17:19:14.0421 0x0d00 [ 57EDEC2E5F59F0335E92F35184BC8631, 61F6F0DC2D1A6C61D5EF0D5CC4BE0FFC217F1E61FDA3EA9F704709293656600F ] dmserver C:\WINDOWS\System32\dmserver.dll

17:19:14.0437 0x0d00 dmserver - ok

17:19:14.0468 0x0d00 [ 8A208DFCF89792A484E76C40E5F50B45, 4E40E2EB38C6254E7CAA488200E89EE7DEBBBA773890BC6A84313CC68178D54F ] DMusic C:\WINDOWS\system32\drivers\DMusic.sys

17:19:14.0484 0x0d00 DMusic - ok

17:19:14.0531 0x0d00 [ 474B4DC3983173E4B4C9740B0DAC98A6, C0B1B5B3A87529FFA93BCFCC2BC013A96CAD7F5049ED4D999E8D5D9AC91F95B7 ] Dnscache C:\WINDOWS\System32\dnsrslvr.dll

17:19:14.0531 0x0d00 Dnscache - ok

17:19:14.0640 0x0d00 [ 0F0F6E687E5E15579EF4DA8DD6945814, 5C32D88119EB1465B2D719BEE2E05888D1A73454B5E33F2D4928DA710F8BFBA3 ] Dot3svc C:\WINDOWS\System32\dot3svc.dll

17:19:14.0656 0x0d00 Dot3svc - ok

17:19:14.0671 0x0d00 dpti2o - ok

17:19:14.0703 0x0d00 [ 8F5FCFF8E8848AFAC920905FBD9D33C8, C8C6FB97AB0871C8C88A2201525A5CF10D5131CB6980D32692ED7A8F58399AD5 ] drmkaud C:\WINDOWS\system32\drivers\drmkaud.sys

17:19:14.0703 0x0d00 drmkaud - ok

17:19:14.0812 0x0d00 [ 2187855A7703ADEF0CEF9EE4285182CC, 8233CC11F637866C0074043835A785EA2B616739B6B1181B143A253CF2508CFD ] EapHost C:\WINDOWS\System32\eapsvc.dll

17:19:14.0812 0x0d00 EapHost - ok

17:19:14.0875 0x0d00 [ BC93B4A066477954555966D77FEC9ECB, 27F5B780175EF46DA102EE33F7F33559C8B40C077EEA4405D579D9507F4B1C23 ] ERSvc C:\WINDOWS\System32\ersvc.dll

17:19:14.0875 0x0d00 ERSvc - ok

17:19:14.0953 0x0d00 [ 0E776ED5F7CC9F94299E70461B7B8185, 22750B3829133D1D4BB3CE2FA6247BE2373B5D15A6ED1C8A71673AA1CE7D9530 ] Eventlog C:\WINDOWS\system32\services.exe

17:19:14.0968 0x0d00 Eventlog - ok

17:19:15.0031 0x0d00 [ 19A799805B24990867B00C120D300C3A, 3C8CB64BE0508B5136D4F4919DA665AB86366EFFFFDD890A9B27E7CE39DCF098 ] EventSystem C:\WINDOWS\System32\es.dll

17:19:15.0046 0x0d00 EventSystem - ok

17:19:15.0109 0x0d00 [ 38D332A6D56AF32635675F132548343E, E6909DB836AF679B4F4D62C7396D6C82769CC7ABB8C919C2AABFE934FCE268F6 ] Fastfat C:\WINDOWS\system32\drivers\Fastfat.sys

17:19:15.0125 0x0d00 Fastfat - ok

17:19:15.0203 0x0d00 [ 1926899BF9FFE2602B63074971700412, F5C48EDBE5C6507527630B49C95BAA9F1E47EACC5A910F2B9A4528733E81A966 ] FastUserSwitchingCompatibility C:\WINDOWS\System32\shsvcs.dll

17:19:15.0218 0x0d00 FastUserSwitchingCompatibility - ok

17:19:15.0296 0x0d00 [ E97D6A8684466DF94FF3BC24FB787A07, 89E5A6889E3C5AB9AD3E80FFC16DD608278F3ADC282048B40B60196336A5CBEB ] Fax C:\WINDOWS\system32\fxssvc.exe

17:19:15.0312 0x0d00 Fax - ok

17:19:15.0359 0x0d00 [ 92CDD60B6730B9F50F6A1A0C1F8CDC81, 8307A532AB4D05CBBCE206DC2759497708BF5AAA880BD00F0E4F281D8578A1F5 ] Fdc C:\WINDOWS\system32\DRIVERS\fdc.sys

17:19:15.0375 0x0d00 Fdc - ok

17:19:15.0421 0x0d00 [ D45926117EB9FA946A6AF572FBE1CAA3, 4C94EF009D778BE0BDF8F812F026B96F91F641BE30AA2531427A5E63DBD280DA ] Fips C:\WINDOWS\system32\drivers\Fips.sys

17:19:15.0421 0x0d00 Fips - ok

17:19:15.0453 0x0d00 [ 9D27E7B80BFCDF1CDD9B555862D5E7F0, 69C271AD5BCEBFD8AE5A769BDD7EC51256DA3A8ADAD5D12E5C0D13F4E82D8805 ] Flpydisk C:\WINDOWS\system32\DRIVERS\flpydisk.sys

17:19:15.0453 0x0d00 Flpydisk - ok

17:19:15.0546 0x0d00 [ B2CF4B0786F8212CB92ED2B50C6DB6B0, 280F5CF8A90F7BEDE73ADD0DD0F8952088133A7CA9A3D3B7041957E33B36845D ] FltMgr C:\WINDOWS\system32\drivers\fltmgr.sys

17:19:15.0562 0x0d00 FltMgr - ok

17:19:15.0718 0x0d00 [ 3E1E2BD4F39B0E2B7DC4F4D2BCC2779A, EC635E071201A766845D48973772CBE0958942B4162F3F5F70660D114CC877E0 ] Fs_Rec C:\WINDOWS\system32\drivers\Fs_Rec.sys

17:19:15.0734 0x0d00 Fs_Rec - ok

17:19:15.0796 0x0d00 [ 6AC26732762483366C3969C9E4D2259D, FF2C9A23CC17F380093F0BEA955B1925794271C2FEA16B9B7639668E6999BAE3 ] Ftdisk C:\WINDOWS\system32\DRIVERS\ftdisk.sys


Darlene

#10 peachy_dar

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Posted 15 March 2014 - 03:24 PM

Jeff

 

I had to manually copy and paste that last report - there was no log.  I can't get adwcleaner to download..it doens't exist.

d

ar


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#11 jeffce

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Posted 15 March 2014 - 03:27 PM

When you press the link for adwcleaner, what happens?


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#12 peachy_dar

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Posted 15 March 2014 - 04:00 PM

When you press the link for adwcleaner, what happens?

 

absolutely nothing at all....it's not a link on my end of the world. I have tried 3 times.

 

dar


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#13 peachy_dar

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Posted 15 March 2014 - 04:25 PM

Jeff

 

OK - I found adwcleaner somewhere else...here is the log

 

dar

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#14 peachy_dar

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Posted 15 March 2014 - 06:09 PM

What exactly is the error message?   :)

 

I reduced this pic on my laptop - this is hte error screen I get when I try to go windows update..even after I put on SP3

 

dar

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Darlene

#15 peachy_dar

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Posted 15 March 2014 - 06:10 PM

When you press the link for adwcleaner, what happens?

 

it goes to the adware cleaner page, but nothing downloads, no matter what I click on.  so I found it elsewhere...was that ok?

 

dar


Darlene

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