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A problem appeared this morning: nengine.dll did not start [Solved]


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34 replies to this topic

#31 terryfelter

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Posted 27 February 2014 - 07:31 PM

No lets finish it as we both have other things to do!


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#32 Tomk

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Posted 27 February 2014 - 07:59 PM


Time for some housekeeping

  • Click START then RUN
  •  
  • Now type ComboFix /Uninstall in the runbox  and click OK.
  • Note the space between the X and the U, it needs to be there.
  • Combofix_uninstall_image.jpg

The above procedure will:

  • Implement some cleanup procedures.
  • Reset System Restore.

 

 

We need to remove the tools we've used during cleaning your machine
 

  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
    delfix.jpg
  • Click Run

The program will run for a few moments and then notepad will open with a log.  It will list what it cleaned up but I don't need to see it.

 

 

If you have any logs or tools left... just go ahead and delete them.

Please re-enable any security that was disabled.

 

The following is my standard advice for the future.  Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing.  Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware" 
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions.  Otherwise, this thread will be closed Resolved.  :thumbup:
 


Tomk
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#33 terryfelter

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Posted 27 February 2014 - 08:24 PM

resolved

Thanks

 

Grrrr  where is the run button in win 7?

 

never mind found it


Edited by terryfelter, 27 February 2014 - 08:28 PM.


#34 Tomk

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Posted 27 February 2014 - 11:17 PM

You are very welcome.

 

Good luck and be well.


Tomk
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#35 Tomk

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Posted 27 February 2014 - 11:17 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.

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