Jump to content

Build Theme!
  •  
  • Infected?

big grin WE'RE SURE THAT YOU'LL LOVE US!

We invite you to ask questions, share experiences, and learn. It's 100% free. Did we mention that it's free. It is. It's free. Join 91600 other members! Anybody can ask, anybody can answer. Consistently helpful members with best answers are invited to staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

After malware attack, Internet Explorer will not work.


  • This topic is locked This topic is locked
21 replies to this topic

#16 Juliet

Juliet

    SuperHelper

  • Classroom Teacher
  • 6,957 posts
  • Interests:Boo!....
  • MVP

Posted 06 February 2014 - 10:41 AM

Delete the fixlist.txt you have, we need to create a new one


Open notepad. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as fixlist.txt
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)
 

start
C:\Users\Ken\AppData\Local\Temp\avgnt.exe
C:\Users\Ken\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpgnrm6t.dll
C:\Users\Ken\AppData\Local\Temp\Quarantine.exe
end



Run FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...

Want to help others? Join the ClassRoom and learn how.
MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

    Advertisements

Register to Remove


#17 Juliet

Juliet

    SuperHelper

  • Classroom Teacher
  • 6,957 posts
  • Interests:Boo!....
  • MVP

Posted 06 February 2014 - 10:42 AM

 

My computer seems to be running well

 

Good deal.

 

After you run the newest fixlist.txt,  give me an update.


Sometimes the angels fly close enough to you that you can hear the flutter of their wings...

Want to help others? Join the ClassRoom and learn how.
MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#18 baldingeagle

baldingeagle

    Authentic Member

  • Authentic Member
  • PipPip
  • 51 posts

Posted 06 February 2014 - 12:40 PM

Hi Juliet.

 

Below is the latest scan.   Thanks

 

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 05-02-2014
Ran by Ken at 2014-02-06 12:37:52 Run:4
Running from C:\Users\Ken\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
C:\Users\Ken\AppData\Local\Temp\avgnt.exe
C:\Users\Ken\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpgnrm6t.dll
C:\Users\Ken\AppData\Local\Temp\Quarantine.exe
*****************

C:\Users\Ken\AppData\Local\Temp\avgnt.exe => Moved successfully.
"C:\Users\Ken\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpgnrm6t.dll" => File/Directory not found.
"C:\Users\Ken\AppData\Local\Temp\Quarantine.exe" => File/Directory not found.

==== End of Fixlog ====



#19 Juliet

Juliet

    SuperHelper

  • Classroom Teacher
  • 6,957 posts
  • Interests:Boo!....
  • MVP

Posted 06 February 2014 - 05:00 PM

How is the computer now?


Sometimes the angels fly close enough to you that you can hear the flutter of their wings...

Want to help others? Join the ClassRoom and learn how.
MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#20 baldingeagle

baldingeagle

    Authentic Member

  • Authentic Member
  • PipPip
  • 51 posts

Posted 06 February 2014 - 06:35 PM

Juliet, 

 

The computer is working great.   Thanks a million for your kind and generous help!!!!!!!!  



#21 Juliet

Juliet

    SuperHelper

  • Classroom Teacher
  • 6,957 posts
  • Interests:Boo!....
  • MVP

Posted 06 February 2014 - 07:03 PM

Juliet, 
 
The computer is working great.   Thanks a million for your kind and generous help!!!!!!!!

You are so welcome!

Open notepad. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as fixlist.txt
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

Run FRST/FRST64 and press the Fix button just once and wait.
no needed to post the log this time.

 

start
DeleteQuarantine:
end

~~~~~~~~~~~~~~~~~~~~~

Double click on AdwCleaner.exe to run the tool again.

Click on the Uninstall button.
Click Yes when asked are you sure you want to uninstall.
Both AdwCleaner.exe, its folder and all logs will be removed.

~~~~~~~~~~~~~~~~~~~~~~`

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click OTC_Icon.jpg icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big CleanUp.jpg button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


    Any other tools and folders remaining can be deleted.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Your good to go, good job!

    Please take the time to read over a few of my preventive tips.

    Computer Security
    http://malwareremova...=557960#p557960
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Be prepared for CryptoLocker:

    Cryptolocker Ransomware: What You Need To Know

    CryptoLocker Ransomware Information Guide and FAQ


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please navigate to Microsoft Windows Updates and download all the "Critical Updates" for Windows.


    Firefox 3
    The award-winning Web browser is now faster, more secure, and fully customizable to your online life. With Firefox 3, added powerful new features that make your online experience even better. It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
    *NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.

    AdblockPlus
  • AdblockPlus, Surf the web without annoying ads!
  • Blocks banners, pop-ups and video ads - even on Facebook and YouTube
  • Protects your online privacy
  • Two-click installation, It's free!
  • click the icon that corresponds to your browser and download.
  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    WOT Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites - green to go, yellow for caution and red to stop, helping you avoid the dangerous sites. WOT has an addon available for both Firefox and IE.
  • Green should be good to go
  • Yellow for caution
  • Red to stop
  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


    WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
    See this article (http://www.forbes.co...o-disable-java/
    and this article (http://www.nbcnews.c...alate-1B7938755

    I would recommend that you completely uninstall Java unless you need it to run an important software.
    In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser (http://www.geekstogo...ur-web-browser/) and How to unplug Java from the browser (http://krebsonsecurity.com/how-to-unplug-java-from-the-browser/))


    Avoid P2P

    P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well.

    Please read these short reports on the dangers of peer-2-peer programs and file sharing.
  • FBI Cyber Education Letter
    USAToday
    infoworld
  • *********************************************

    Extra note:
    Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan. http://secunia.com/software_inspector/

Sometimes the angels fly close enough to you that you can hear the flutter of their wings...

Want to help others? Join the ClassRoom and learn how.
MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#22 Juliet

Juliet

    SuperHelper

  • Classroom Teacher
  • 6,957 posts
  • Interests:Boo!....
  • MVP

Posted 07 February 2014 - 05:21 PM

Glad we could help. :)sparkle.gif

Since this issue appears resolved ... this Topic is closed.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...

Want to help others? Join the ClassRoom and learn how.
MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users