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laptop running very slow, restore points gone [Solved]


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18 replies to this topic

#16 Juliet

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Posted 16 January 2014 - 06:22 PM

Looks good to me.

You know, I really don't know what happened to that program and all it's devices but what I do see is your machine is malware free.

Hope they got good tech support.

Let's remove these tools and I'll give preventive tips.

~~~~~~~~~~~~~~`

Open notepad. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as fixlist.txt
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

Run FRST/FRST64 and press the Fix button just once and wait.
no needed to post the log this time.

 

start
DeleteQuarantine:
end


~~~~~~~~~~~~~~~~~~~~~~~~~`
Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click OTC_Icon.jpg icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big CleanUp.jpg button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
~~~~~~~~~~~~~~~~~~

Double click on AdwCleaner.exe to run the tool again.

Click on the Uninstall button.
Click Yes when asked are you sure you want to uninstall.
Both AdwCleaner.exe, its folder and all logs will be removed.

~~~~~~~~~~~~~~~~~

Any tools and logs that remain simply delete.

~~~~~~~~~~~~~~~~

Your good to go, good job!

Please take the time to read over a few of my preventive tips.

Computer Security
http://malwareremova...=557960#p557960
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Be prepared for CryptoLocker:

Cryptolocker Ransomware: What You Need To Know

CryptoLocker Ransomware Information Guide and FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please navigate to Microsoft Windows Updates and download all the "Critical Updates" for Windows.


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This site offers people who have been (or are) victims of malware the opportunity to document their story.



Extra note:
Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan. http://secunia.com/software_inspector/
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

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#17 pcpeeod

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Posted 16 January 2014 - 11:25 PM

I'll get back in touch and see what tech support can do now.   Machine seems much more responsive.

 

Thanks for the help.



#18 Juliet

Juliet

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Posted 17 January 2014 - 04:38 AM

Glad we could help. :)sparkle.gif

Since this issue appears resolved ... this Topic is closed.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#19 Juliet

Juliet

    SuperHelper

  • Retired Classroom Teacher
  • 7,686 posts
  • Interests:Boo!....
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Posted 17 January 2014 - 04:39 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

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