34 replies to this topic

[NoNo]

Hi - Ok I completed the steps. Do you want a report on either? 

Auslogics system health says I have 1,264 registry errors. And only 1.29 GB left on D. Not sure if that matters and I suppose we need to fix the other issues. Now what should I do?

 

- NoNo

[NoNo]

Do you think that maybe I should uninstall microsoft sec essentials being that it seems that Windows Update stopped working right around the time I started using it? And all the updates  showing in Windows update history were  only from Sec Essentials updates. Just a thought.

[OCD]

Hi NoNo,

Microsoft Security Essentials

• Go to the Start menu, select All Programs, locate Microsoft Security Essentials and open it.
• Click on the Update tab and select Update.
• Close the program when you're done.

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After you ran the Auslogics Disk Defrag program, you should have clicked on the "Clean up disks" as outlined in the image below.



If you didn't do that, please re-run Auslogics Disk Defrag, this time at completion choose to clean up disks

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Reboot

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Re-run OTL (it should be located on your desktop).

• • Windows XP : Double click on the icon to run it.
  • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
• Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Uncheck the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

• When the scan completes, it will open one notepad window. OTL.Txt. (No Extras.txt will be produced)
  Note:The log can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
• Please copy (Edit->Select All, Edit->Copy) the contents of the file, and post it with your next reply.

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In your next post please provide the following:

• OTL.txt
• How is the computer running, any remaining issues?

[OCD]

Hi NoNo,

Just checking in to see if you still need help?

[OCD]

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