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Can't connect to internet in normal boot [Solved]


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55 replies to this topic

#46 maldini

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Posted 30 December 2013 - 04:29 PM

The chkdsk /r has been running for about 30 minutes with very little feedback.  I am unsure how long it is supposed to take

 

The only output so far is below and there have been no instructions to follow as you mentioned above, so I wanted to double check with you.

 

I will leave it running.

 

 

=====================================

The type of the filesystem is NTFS

Cannot lock current drive.


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#47 jeffce

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Posted 30 December 2013 - 08:00 PM

I would begin to backup all important documents that you have on that system immediately.  There is a chance that this is a failing hard drive.  Reboot the system and once back into Windows, begin backing up your documents.  DO NOT turn off your system as it MAY not be able to run again.  I am not positive yet, but I would rather be safe than sorry.

 

Let me know when you get this finished. 


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#48 maldini

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Posted 30 December 2013 - 09:04 PM

Hi Jeff,

 

Understood.  When my nephew first gave me the laptop and I heard it beeping on boot, I backed up all the documents.

 

I had to reboot from the chkdsk process that was stuck and I am back in normal mode now in case there is anything else you want to try.



#49 jeffce

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Posted 31 December 2013 - 08:26 AM

Please download HD Tune (the free version not the trial), run an error scan on your primary harddrive (full not quick) and report back if any blocks aren't green. It tests your hard drive for bad sectors.


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#50 maldini

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Posted 31 December 2013 - 09:35 AM

Hi Jeff,

 

I ran hdtune (free version, on full scan).

 

It found one damaged block in the hard drive (blocks were sized to be 30 MB)

Health status tab all passed

Temperature was good



#51 jeffce

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Posted 01 January 2014 - 10:39 AM

Is this the original operating system that was on the computer when you got it?? 


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#52 maldini

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Posted 01 January 2014 - 10:43 AM

I asked my brother when I first started to see these errors and he said he got the computer from a friend.  He has no idea where the OS came from but it seems safe to assume at this point that it is not a legit copy.

 

I don't want you wasting any more time if the OS is causing all of these issues.  Just let me know.



#53 jeffce

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Posted 01 January 2014 - 11:03 AM

No this is not a legit copy of Windows from everything that I am seeing. 

 

It's unfortunate that this happened, but the only thing that I can recommend is to save all your files and then look for a new operating system.  This system that you have now will never be secure and always open to being exploited and/or your information being stolen.


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#54 maldini

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Posted 01 January 2014 - 11:05 AM

Jeff,

 

Thank you very much for your time!  I very much appreciate it.

 

Please go ahead and close this thread.

 

I will likely be opening up a new one later as I have another laptop that needs debugging.



#55 jeffce

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Posted 01 January 2014 - 11:11 AM

Ok will do!  You are very much welcome!!  :wavey:


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#56 jeffce

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Posted 01 January 2014 - 11:18 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
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