Jump to content

Build Theme!
  •  
  • Infected?

big grin WE'RE SURE THAT YOU'LL LOVE US!

We invite you to ask questions, share experiences, and learn. It's 100% free. Did we mention that it's free. It is. It's free. Join 91600 other members! Anybody can ask, anybody can answer. Consistently helpful members with best answers are invited to staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

Computer Self Destructing - GRRRR! [Solved]


  • This topic is locked This topic is locked
61 replies to this topic

#16 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 04 December 2013 - 03:07 PM

Jeff,

 

I did the Java thing but I had a hard time finding the Java Control Panel. In my Control Panel it was under "View 32-bit Control Panel Items". Is this normal?


    Advertisements

Register to Remove


#17 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 04 December 2013 - 03:13 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.03.04

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Karri :: KARRI-PC [administrator]

04/12/2013 4:08:55 PM
mbam-log-2013-12-04 (16-08-55).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 306837
Time elapsed: 4 minute(s), 14 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 



#18 jeffce

jeffce

    Malware Guy

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,693 posts

Posted 04 December 2013 - 03:30 PM

I did the Java thing but I had a hard time finding the Java Control Panel. In my Control Panel it was under "View 32-bit Control Panel Items". Is this normal?

Hi,
 
Well it could be.....but IMHO....I would uninstall Java completely and not even use it unless you absolutely need it.  There are so many security issues with it any more that I uninstalled it from all of my systems about 1 1/2 years ago with no change to my system experiences.   :)  Just a thought.
 
When you get the scan from ESET please post the log if one is made.


Posted Image
 
 

#19 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 04 December 2013 - 03:54 PM

I don't know if you got my earlier message regarding the printer. Please see above.

 

Also, the ESET scanner locks up my computer and I have had this issue before.



#20 jeffce

jeffce

    Malware Guy

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,693 posts

Posted 04 December 2013 - 06:40 PM

No problem about ESET....just run a Full system scan with your antivirus and post a log if one is created.  
 
We will come back to the printer in a bit.  Let's be sure your system is clean first.   :)


Posted Image
 
 

#21 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 05 December 2013 - 03:00 PM

Hi Jeff,

 

I am experiencing some issues with running a 'Full Scan.'

 

I tired running a full scan with ESET, my antivirus (Avast!) and Malwarebytes and each of these locked up my computer.

 

:(

 

Hope you are having a great day! Thanks again for all your help!

 

Best,

Karri



#22 jeffce

jeffce

    Malware Guy

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,693 posts

Posted 05 December 2013 - 04:17 PM

Just use your regular antivirus program and boot to Safe Mode to run the scan and see what comes up.  :)


Posted Image
 
 

#23 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 05 December 2013 - 07:55 PM

Hi Jeff,

 

First of all...sorry about what a pain in the rear this is turning out to be!

 

I put the computer in safe mode. It got to about 97% of a full scan and then crashed. Did the whole chkdsk thing.

 

When I came back in regular mode, it said that my computer had just recovered from an unexpected crash (or something like that) and asked me to send in a report. Which I did. And got nothing back.

 

Should I try again?



#24 jeffce

jeffce

    Malware Guy

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,693 posts

Posted 06 December 2013 - 06:34 AM

Hi,

 

No trouble at all.  That is what I am here for.  :)  

 

Go ahead and try again and if it does not work let me know and we will go from there.  


Posted Image
 
 

#25 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 06 December 2013 - 10:29 AM

Hi Jeff,

 

Same thing happened this morning. It got to 97%, and blue screen crashed. I did notice that at 97% it was still at 0 for infections found.

 

Let me know how to proceed.

 

:D


    Advertisements

Register to Remove


#26 jeffce

jeffce

    Malware Guy

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,693 posts

Posted 06 December 2013 - 10:32 AM

Let's check and see what we can do about that.....
 
n1eMMmT.jpg  Download  Windows Repair (all in one)  from this site 
 
Install and then run the program.
 
On the Start Repairs tab click Start
DwysfIW.jpg
 
 
When the Repair Options screen populates, be sure to select all items and also check Restart System When Finished.
 
Now press Start
----------
 
Once complete, run a Quick Scan with your antivirus and if that completes then try a Full Scan.  Post any logs that are made.   :)


Posted Image
 
 

#27 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 06 December 2013 - 03:35 PM

Hi Jeff,

 

I did the Windows Repair, as per your directions.

 

I have not been able to run a quick scan or a full scan in either regular Windows or safe mode.

 

With the quick scan, I get to about 11% before it crashes my computer.

 

:(



#28 jeffce

jeffce

    Malware Guy

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,693 posts

Posted 06 December 2013 - 05:12 PM

Hi there,
 
I don't believe this is malware related right now which is good.   :)  Let's see what we can get done here.  Are you getting any error messages?
 
Do you have your Windows Vista CD or can you borrow one from a friend?  If so, get it out as we may need this during the following steps:

  • Click on Start, type cmd in the Start Search bar.
  • Right click on Command Prompt at the top of the window and select Run as Administrator.
  • In the Command Prompt Window, type (or copy and paste) sfc /scannow and press Enter.

The scan may take some time, so be patient. Windows will repair any corrupted or missing files that it finds. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows Vista CD.
 
After you run System File Checker, reboot your system and try to run another full scan with your antivirus. 
 
Let me know how that works.   :)


Posted Image
 
 

#29 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 07 December 2013 - 07:31 AM

Good morning Jeff!

 

If I cannot find a Vista cd, should I still attempt your latest fix?



#30 FreyjaGoddess

FreyjaGoddess

    Authentic Member

  • Authentic Member
  • PipPip
  • 105 posts

Posted 07 December 2013 - 10:53 AM

Tried the fix. I have a log but it is WAAAAAAAAAAAAAY too large to attach here. Also tried pastebin...too large for there too.


Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users