OK, I'm about to reinstall the Java and Adobe, will post again after that step. Thanks!
Posted 15 December 2013 - 03:52 PM
OK, I'm about to reinstall the Java and Adobe, will post again after that step. Thanks!
Register to Remove
Posted 16 December 2013 - 04:58 AM
Internet Explorer is not working, but Chrome is. When I open IE I see a blank page. It will not refresh. When I manually type a page address it says "Navigation to the webpage was cancelled."
Posted 16 December 2013 - 09:09 AM
Posted 17 December 2013 - 08:26 PM
Thank you, I did successfully re-install IE. I also, unfortunately, had to uninstall Java 7 and re-install version 6 in order to use a program that we use at work. According to the most recent logs, does the computer look clean?
Posted 18 December 2013 - 12:35 PM
***
***
***
:OTL :Commands [emptytemp] [clearallrestorepoints]
***
***
***
***
Posted 18 December 2013 - 03:35 PM
You did a GREAT job. Very thorough. I will start these attempts today and tomorrow and post if I have any problems. Do you recommend keeping MalWareBytes? What anti-virus do you recommend. Which Internet browser do you prefer, IE, Chrome, or Firefox?
Posted 19 December 2013 - 04:59 PM
You can keep Malwarebytes Anti-Malware.Do you recommend keeping MalWareBytes?
Which Internet browser do you prefer, IE, Chrome, or Firefox?
Posted 19 December 2013 - 05:21 PM
Microsoft MVP 2010, 2011, 2012, 2013, 2014, 2015
0 members, 0 guests, 0 anonymous users