Norton Antivirus reported that my system was infected with Trojan.Zbot, and cleaned the infection. The source of the infection was a zip file attached to an email that was in the Recycle Bin of the drive that the email client runs on. I did nothing to execute the zip file or its contents, so I am puzzled as to how Zbot's installer got to run.
About two weeks later, the same thing re-occurred. The source was again a zip file attached to an email stored in the Recycle Bin. This time after NAV finished its cleanup, I did some further steps to ensure there wasn't something resident on my computer causing the re-infection. I manually inspected all known areas I could find that Zbot touches. I downloaded and ran a second antivirus program (Trend Micro House Call), and it reported no issues with my computer.
So I don't know how my computer is getting reinfected. As one possible bandaid, I've (temporarily) disabled the Recycle Bin on the drive where the email client lives so that the infector file won't have a place to hang around in. Thank you very much for any insight.
Attached are the requested reports. I tried to copy and paste per the directions, but the forum software says my post is too long that way. Except for the hijackthis.log, which won't attach, so here it is:
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 3:40:38 PM, on 11/21/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
FIREFOX: 25.0.1 (en-US)
Boot mode: Normal
Running processes:
d:\Program Files (x86)\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrvProxy.exe
C:\Program Files (x86)\Norton Zone\Engine\1.0.15.13\NZ.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Users\howard\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Users\howard\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
D:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
D:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files (x86)\Ralink\Common\RaWiFi.exe
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe
C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
D:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
D:\Program Files (x86)\Virtual Account Numbers\CitiVAN.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\SysWOW64\OBroker.exe
C:\Users\howard\AppData\Roaming\Dropbox\bin\Dropbox.exe
D:\Program Files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Program Files (x86)\StorageCraft\ShadowProtect\ShadowProtect.exe
D:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\howard\AppData\Local\Temp\HouseCall32\housecall.bin
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
E:\download\OTL\OTL.exe
E:\download\HiJackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
O2 - BHO: Virtual Account Numbers Helper - {17424104-1444-4810-85D7-B4DA413C5A9A} - d:\Program Files (x86)\Virtual Account Numbers\CitiVANHelper.dll
O2 - BHO: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Logitech SetPoint - {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
O3 - Toolbar: Virtual Account Numbers - {7A21A046-B886-4A62-9D69-EF2059B0A27B} - d:\Program Files (x86)\Virtual Account Numbers\CitiVANToolbar.dll
O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "D:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [Display] D:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
O4 - HKLM\..\Run: [FileZilla Server Interface] "d:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Virtual Account Numbers] d:\PROGRA~2\VIRTUA~1\CitiVAN.exe /lang=en_RG /dontopenmycards
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [SkyDrive] "C:\Users\howard\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background
O4 - HKCU\..\Run: [Amazon Cloud Player] C:\Users\howard\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\Windows\system32\spool\DRIVERS\x64\3\E_YATIHDA.EXE /EPT "EPLTarget\P0000000000000000" /M "WF-7520 Series" /EF "HKCU"
O4 - HKCU\..\Run: [Uploader] D:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\howard\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_D4CC22675B6FF4FC4494C2E6BCC40F7B] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" –no-startup-window
O4 - HKCU\..\RunOnce: [VEDIT_Cleanup] cmd /y /q /c "C:\Users\howard\AppData\Local\Temp\vedit-cleanup.bat"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: APC UPS Status.lnk = D:\Program Files (x86)\APC\PowerChute Personal Edition\Display.exe
O4 - Startup: Dropbox.lnk = howard\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
O4 - Startup: JBidwatcher 2.5.lnk = D:\Program Files (x86)\CyberFOX Software\JBidwatcher2\JBidwatcher-2.5.3pre3.exe
O4 - Startup: Microsoft Office.lnk = D:\Program Files (x86)\Microsoft Office XP\Office10\OSA.EXE
O4 - Startup: Stoic Joker's T-Clock 2010 x64.lnk = D:\Program Files\tclock\Clock.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: MozyHome Status.lnk = D:\Program Files\MozyHome\mozystat.exe
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files (x86)\Ralink\Common\RaWiFi.exe
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{87B5A09D-6598-4C72-BB86-92031C073353}: NameServer = 192.1.1.8
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sci1.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sci1.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sci1.com
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - D:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: APC Data Service - Schneider Electric - D:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe
O23 - Service: APC UPS Service - Schneider Electric - D:\Program Files (x86)\APC\PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\ASTSRV.EXE
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: CalendarSynchService - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
O23 - Service: Norton Disk Doctor Service (DiskDoctorService) - Symantec Corporation - d:\Program Files (x86)\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrv.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - d:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
O23 - Service: Seagate Drive Settings Service (FreeAgentGoFlex Service) - Seagate Technology LLC - D:\Program Files (x86)\Seagate\DriveSettings\Sync\SeagateDriveSettingsService.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - D:\Program Files (x86)\Sync\FreeAgentService.exe
O23 - Service: GamesAppIntegrationService - WildTangent - C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - D:\Program Files\MozyHome\mozybackup.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
O23 - Service: NitroPDFDriverCreatorReadSpool2 (NitroDriverReadSpool2) - Nitro PDF Software - C:\Program Files\Common Files\Nitro PDF\Professional\7.0\NitroPDFDriverService2x64.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\NLSSRV32.EXE
O23 - Service: Norton Zone (NZ) - Symantec Corporation - C:\Program Files (x86)\Norton Zone\Engine\1.0.15.13\NZ.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: pyTivo - Unknown owner - D:\Python27\lib\site-packages\win32\PythonService.exe
O23 - Service: RalinkRegistryWriter - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry.exe
O23 - Service: RalinkRegistryWriter64 - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe
O23 - Service: Ralink UPnP Media Server (RaMediaServer) - Unknown owner - C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Riverbed Technology, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Seagate Dashboard Services - Seagate Technology LLC - d:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe
O23 - Service: ShadowStream Service (ShadowProtect ShadowStream) - StorageCraft Technology Corporation - C:\Program Files (x86)\StorageCraft\ShadowStream\ShadowStreamServerSvc.exe
O23 - Service: ShadowProtect Service (ShadowProtectSvc) - StorageCraft Technology Corporation - C:\Program Files (x86)\StorageCraft\ShadowProtect\ShadowProtectSvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: StorageCraft ImageManager - StorageCraft Technology Corporation - C:\Program Files (x86)\StorageCraft\ImageManager\ImageManager.exe
O23 - Service: StorageCraft ImageReady - Unknown owner - C:\Program Files (x86)\StorageCraft\ShadowProtect\ImageReady.exe
O23 - Service: System Explorer Service (SystemExplorerHelpService) - Mister Group - d:\Program Files (x86)\System Explorer\service\SystemExplorerService64.exe
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - d:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: StorageCraft Shadow Copy Provider (VSNAPVSS) - StorageCraft Technology Corporation - C:\Program Files (x86)\StorageCraft\ShadowProtect\vsnapvss.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
–
End of file - 21578 bytes
DDS.txtDDS-Attach.txtOTL.TxtOTL-Extras.Txt