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Otl.txt file help fix [Closed]


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21 replies to this topic

#16 joku upi

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Posted 02 November 2013 - 02:25 PM

HELP MEE MY PC IS SO SLOWWW


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#17 joku upi

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Posted 02 November 2013 - 02:57 PM

PLEASEEEEEEEEEEEEE HELP ME REMOVE VIRUSES MY PC IS SOOOOOOOOOOO SLOWWWW



#18 joku upi

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Posted 02 November 2013 - 03:06 PM

Do i have virus?



#19 OCD

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Posted 02 November 2013 - 05:57 PM

Hi joku upi,

You will need to have a bit more patience. I volunteer here to help people such as yourself with their infected computers. I am not online 24/7 and have other obligations outside of this forum.

Please refrain from repeatedly posting/asking me for help. I will review your logs when you provide them and formulate a plan to help remove any malware that might be present on your computer.

You can assist in the process by answering any questions posed and completing the scans requested and posting the corresponding logs generated.

=========================

With that being said I have a few questions for you:
  • Did you roll back the Operating System using System Restore? If so, when?
  • Can you be more specific as to what symptoms you are experiencing?
  • What makes you think you have a virus?
=========================

bullseye_zpse9eaf36e.gif AdwCleaner v3: Scan & Clean
    • Windows XP : Double click on the icon to run it.
    • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a log file report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that log file in your next reply.
  • A copy of that log file will also be saved in the C:\AdwCleaner folder.
=========================

bullseye_zpse9eaf36e.gif Junkware Removal Tool

Download Junkware Removal Tool to your desktop.
    • Windows XP : Double click on the icon to run it.
    • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
  • Shut down your protection software now to avoid potential conflicts.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
=========================

In your next post please provide the following:
  • Answers to my questions.
  • AdwCleaner[S0].txt
  • JRT.txt

OCD

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#20 OCD

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Posted 02 November 2013 - 10:46 PM

Hi joku upi,

You appear to have posted for help at Bleeping Computer.

http://www.bleepingc...og-help-me-fix/

This practice is frowned upon because it diverts the attention of 2 malware volunteers.

Please either close the thread at BC or I will go ahead and close the one at WTT and you can follow-up over at BC to finish up the malware removal process.

Please let me know how you intend to proceed.
OCD

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Member of UNITE

Threads will be closed if no response after 5 days








If you are satisfied with the help you have received, please consider making a donation.


#21 OCD

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Posted 05 November 2013 - 11:39 AM

Hi joku upi,,

Just checking in to see if you still need help?


OCD

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#22 OCD

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Posted 07 November 2013 - 09:20 AM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic
OCD

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