Notebook Problems [Solved]
Posted 30 October 2013 - 03:36 PM
Register to Remove
Posted 31 October 2013 - 02:21 AM
C:UsersSRE LabDesktopDownloadsRS232SendWaitfor.exe a variant of Win32/Packed.MultiPacked.AC trojan
Delete this file.
C:ProgramDataYouTube Downloaderytd_installer.exe probably a variant of Win32/Toolbar.Widgi application
C:UsersAll UsersYouTube Downloaderytd_installer.exe probably a variant of Win32/Toolbar.Widgi application
C:UsersSRE LabDesktopMTIRecoveryProcess.exe Win32/PrcView application
C:UsersSRE LabDesktopsttcRecoveryProcess.exe Win32/PrcView application
C:UsersSRE LabDesktopUtilitiesProcess.exe Win32/PrcView application
C:UsersSRE LabDesktopValleyTireRecoveryProcess.exe Win32/PrcView application
These files aren´t malware but contain security risks. I would delete them immediately - your choice!
Then we can do the cleanup - if you are facing any issues, report that immediately.
Delete junk with adwCleaner
Please download AdwCleaner to your desktop.
- Run adwcleaner.exe
- Hit Scan and wait for the scan to finish.
- Confirm the message but don´t uncheck anything.
- Hit Clean
- When the run is finished, it will open up a text file
- Please post its contents within your next reply
- You´ll find the log file at C:AdwCleaner[S1].txt also
Please download SecurityCheck: LINK1 LINK2
- Save it to your desktop, start it and follow the instructions in the window.
- After the scan finished the (checkup.txt) will open. Copy its content to your thread.
Posted 31 October 2013 - 11:20 AM
Posted 04 November 2013 - 06:52 AM
Your system is clean now!
Java runtime Environment out of date
Your Java runtime environment is outdated. We will fix this.
- Get the actual JRE from here
- Save jxpiinstall.exe to your desktop
- Close all running programs, especially your browser(s)
- Run jxpiinstall.exe. This will download the newest JRE installer and install the software
- when finished, go to
Start-->control panel-->add/remove programs and remove all older Java versions. (if existing)
- When finished, reboot your computer.
After the reboot
- Open control panel again and click the java symbol.
- Click Settings under Temporary Internet Files.
The Temporary Files Settings dialog box appears.
- Click Delete Files.
The Delete Temporary Files dialog box appears
- Click OK on Delete Temporary Files window.
- Click OK again.
Adobe Reader out of date
Your Adobe Reader is outdated. We will fix this.
- Get the actual software from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
- Run setup and follow the instructions.
- Click upon Start-->control panel-->add/remove programs.
- Search for and remove any older reader versions.
Uninstall our tools using delfix
Please follow these steps in order:
- In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
- In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
- In any case please download delfix to your desktop.
- Close all other programms and start delfix.
- Please check all the boxes and run the tool.
- delfix will now delete all found traces of our removal process
- If there is still something left please delete it manualy.
How to protect yourself
- System Updates
Beeing up to date is very important. Please be sure to activate automatic updates in your control panel.
Windows XP | Windows Vista |
Windows 7 | windows 8
What you need is one (not more) good virus scanner with backgroud protection. Additionally I recommend a special malwarescanner that you run from time to time.
Personally I am using the avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer you good protection for free use. But please remember: You get only the full protection if you use the payed versions of your security software.
- Up to date Software
Stay up to date with all the programs you use. Some of those really have to have an eye on are: your browser(s) including add-ons and plug-ins, Java, Flash Player, your virus scanner, and basically every software you use often. These link may help you to check:
There are chances for an emergency every day. So be prepared. Back up your data on a regular basis. If you burn it to DVDs from time to time, use a cloud-drive or a professional network backup system is your choice.
It's no joke! You really need one of those things. It is very important not just to click anywhere it is colored or flashing while you surfing on the web. Do not click an OK button on any popping window without reading what it says. While installing software always choose the custom mode, read what those windows says and uncheck adware that will be installed along the software you want.
Posted 04 November 2013 - 01:32 PM
Thanks for your help, TB. We never really found a smoking gun, right?
Posted 12 November 2013 - 08:05 AM
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
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