Jump to content

Build Theme!
  •  
  • Infected?

WE'RE SURE THAT YOU'LL LOVE US!

Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 93081 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

Vista Home Basic is running slow [Solved]


  • This topic is locked This topic is locked
16 replies to this topic

#16 OCD

OCD

    SuperHelper

  • Malware Team
  • 5,574 posts

Posted 30 October 2013 - 09:33 PM

Hi kevin106,

Your log appears to be clean. :thumbup:

We have a few items to take care of before we get to the All Clean Speech.

=========================

Posted Image Uninstall Combofix

The following will implement important cleanup procedures as well as reset System Restore points:

Click on the Start button Posted Image and then in the Search field enter combofix /uninstall, as shown in the image below with the blue arrow.
Please note that there is a space between combofix and /uninstall.

Posted Image

Once you have typed this in, press Enter on your keyboard. A Open File security warning will appear asking if you are sure you want to run ComboFix. Please click on the Run button to start the program.

ComboFix will now uninstall itself from your computer and remove any backups and quarantined files. When it has finished you will be greeted by a dialog box stating that ComboFix has been uninstalled.

=========================

Posted Image Removing/Uninstalling AdwCleaner:
    • Windows XP : Double click on the icon to run it.
    • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.
=========================

Posted Image Clean up with OTL:
  • Right-click OTL.exe select "Run as Administrator" to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
=========================

Posted Image You can now delete any tools and/or logs remaining on your desktop.

=========================

Posted Image Disable Java in Web Browsers

There is a vulnerability with regards to Java and web browsers. Therefore, we recommend to disable java in web browsers.
More information can be found here: http://www.techsuppo...ers-683721.html

  • Click on the Start button and then click on the Control Panel option.
  • In the Control Panel Search enter Java Control Panel.
  • Click on the Java icon to open the Java Control Panel.
Posted Image

Disable Java through the Java Control Panel

  • In the Java Control Panel, click on the Security tab.
  • Deselect the check box for Enable Java content in the browser. This will disable the Java plug-in in the browser.
  • Click Apply. When the Windows User Account Control (UAC) dialog appears, allow permissions to make the changes.
  • Click OK in the Java Plug-in confirmation window.
  • Restart the browser for changes to take effect.
Posted Image

=========================

With the above items taken care of let's move on to the All Clean part of the process.

The following procedures are recommendations for helping to keep your system running smoothly. If you are currently satisfied with how your system is running some or all of these may not pertain to you. Impliment what you need.

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
Make your Mozilla Firefox more secure - This can be done by adding these add-ons:
Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

Free Anti-Virus
Free Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here.
Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
OCD

Proud Graduate of WTT Classroom
Member of UNITE

Threads will be closed if no response after 5 days








If you are satisfied with the help you have received, please consider making a donation.

    Advertisements

Register to Remove


#17 OCD

OCD

    SuperHelper

  • Malware Team
  • 5,574 posts

Posted 02 November 2013 - 10:08 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
OCD

Proud Graduate of WTT Classroom
Member of UNITE

Threads will be closed if no response after 5 days








If you are satisfied with the help you have received, please consider making a donation.

Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users