Posted 10 October 2013 - 07:54 AM
I just got the issue resolved. Of course when more than one thing is done, you don't know what the fix was. A qualified tech super came out and started at the Comcast box then replaced or tested splitters connections etc. and all is well. It took 2 months, may techs and hours on the phone. I luckily got the district supers email address and told him FIOS was in the neighborhood and this is the last try.
He found an open cable that he said could be getting back feed but that was always like that even when we had no trouble.
I would say the things he did that fixed the issue, was replacing the splitters, however, he could have done something I did not see.
It is amazing that they(techs) just hook up the gateway and call the company for activation. They do no configuring of the router so you are left with 'weak security' in the form of WEP.
I knew somewhat about routers to a degree from my previous one so could set a key and use WPA 2- PSK .
I have a nice router and would like to get my own modem to use with it but if there was a problem they could blame/charge me. At least this way, leasing the gateway, I am covered. Redundantly, we pay for insurance so we do not get charged for service calls. Comcast is this nation's largest isp and like a lot of other things, is deficient.
I am thinking of getting a cloud based book and keep any security data in a paper notebook. At least my wife could use it if something happens to me and I can lessen my load at my age and health. Windows is leaning toward techy people not the average person. I don't think most people are going to continue trying to figure out what all these techy issues are all about much longer. As feeble as it is the Cloud book does what most people need with no degree in computer science.
Sorry to ramble.