Reopen file please [Closed]

http://forums.whatthetech.com/index.php?showtopic=126861

Sorry, I did not get an email that there were further posts with instructions on my prior thread.
Here are the documents:

Checkup.txt
Results of screen317's Security Check version 0.99.73
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG Internet Security 2013
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 27
Java version out of Date!
Google Chrome 29.0.1547.66
Google Chrome 29.0.1547.76
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

OTL.txt

OTL logfile created on: 9/24/2013 12:59:56 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Tami\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.91 Gb Total Physical Memory | 4.09 Gb Available Physical Memory | 69.17% Memory free
11.81 Gb Paging File | 9.74 Gb Available in Paging File | 82.43% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 385.75 Gb Free Space | 85.53% Space Free | Partition Type: NTFS

Computer Name: TAMI-PC | User Name: Tami | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Tami\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\AVG\AVG2013\avgfws.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)
PRC - c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe (Dell Products, LP.)
PRC - C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe ()
PRC - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\ToolbarUpdater.exe (AVG Secure Search)
PRC - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\loggingserver.exe ()
PRC - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Users\Tami\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe ()
PRC - C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe ()
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Bluetooth\btplayerctrl.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe (Citrix Systems, Inc.)
PRC - C:\Program Files (x86)\Citrix\ICA Client\concentr.exe (Citrix Systems, Inc.)
PRC - C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe ()
PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks SAS)
PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe ()

========== Modules (No Company Name) ==========

MOD - C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe ()
MOD - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\log4cplusU.dll ()
MOD - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.4.0\SiteSafety.dll ()
MOD - C:\Users\Tami\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\IAStorCommon\3343dd79a8a8fc1befde1635a3532e0c\IAStorCommon.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\df85a94db4f59fa483bce708f4a54643\IAStorUtil.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\413288993ff690e8251d2dbe32bee01f\System.Runtime.Remoting.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\d040079bc7148afeca03c5abb6fc3c61\System.Windows.Forms.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\4e80768a2d88c7a333e43cbb7a6c0705\System.Drawing.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\b311b783e1efaa9527f4c2c9680c44d1\WindowsBase.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Xml\25e672ea505e50ab058258ac72a54f02\System.Xml.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\c64ca3678261c8ffcd9e7efd1af6ed54\System.Configuration.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System\9dd758ac0bf7358ac6e4720610fcc63c\System.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\mscorlib\187d7c66735c533de851c76384f86912\mscorlib.ni.dll ()
MOD - C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe ()
MOD - C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtGui4.dll ()
MOD - C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtCore4.dll ()
MOD - c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\SQLite352.dll ()
MOD - C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe ()

========== Services (SafeList) ==========

SRV:64bit: - (EvtEng) – C:\Program Files\Intel\WiFi\bin\EvtEng.exe (Intel® Corporation)
SRV:64bit: - (MyWiFiDHCPDNS) – C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe ()
SRV:64bit: - (RegSrvc) – C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe (Intel® Corporation)
SRV:64bit: - (AMPPALR3) – C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe (Intel Corporation)
SRV:64bit: - (BTHSSecurityMgr) – C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe (Intel® Corporation)
SRV:64bit: - (STacSV) – C:\Program Files\IDT\WDM\stacsv64.exe (IDT, Inc.)
SRV:64bit: - (TurboBoost) – C:\Program Files\Intel\TurboBoost\TurboBoost.exe (Intel® Corporation)
SRV:64bit: - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (AESTFilters) – C:\Program Files\IDT\WDM\AESTSr64.exe (Andrea Electronics Corporation)
SRV - (avgfws) – C:\Program Files (x86)\AVG\AVG2013\avgfws.exe (AVG Technologies CZ, s.r.o.)
SRV - (DellDigitalDelivery) – c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe (Dell Products, LP.)
SRV - (vToolbarUpdater15.4.0) – C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\ToolbarUpdater.exe (AVG Secure Search)
SRV - (avgwd) – C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (AVGIDSAgent) – C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.)
SRV - (sftvsa) – C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
SRV - (sftlist) – C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
SRV - (Bluetooth OBEX Service) – C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe (Intel Corporation)
SRV - (Bluetooth Media Service) – C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe (Intel Corporation)
SRV - (Bluetooth Device Monitor) – C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe (Intel Corporation)
SRV - (RoxWatch12) – c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe (Sonic Solutions)
SRV - (RoxMediaDB12OEM) – c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe (Sonic Solutions)
SRV - (IAStorDataMgrSvc) – C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
SRV - (UNS) – C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
SRV - (LMS) – C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (NOBU) – C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe (Dell, Inc.)
SRV - (SftService) – C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks SAS)
SRV - (clr_optimization_v4.0.30319_32) – C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (SwitchBoard) – C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)
SRV - (clr_optimization_v2.0.50727_32) – C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)

========== Driver Services (SafeList) ==========

DRV:64bit: - (Avgrkx64) – C:\Windows\SysNative\drivers\avgrkx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (avgtp) – C:\Windows\SysNative\drivers\avgtpx64.sys (AVG Technologies)
DRV:64bit: - (Avgloga) – C:\Windows\SysNative\drivers\avgloga.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (AVGIDSDriver) – C:\Windows\SysNative\drivers\avgidsdrivera.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (AVGIDSHA) – C:\Windows\SysNative\drivers\avgidsha.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgldx64) – C:\Windows\SysNative\drivers\avgldx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgmfx64) – C:\Windows\SysNative\drivers\avgmfx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgtdia) – C:\Windows\SysNative\drivers\avgtdia.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (USBAAPL64) – C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)
DRV:64bit: - (fssfltr) – C:\Windows\SysNative\drivers\fssfltr.sys (Microsoft Corporation)
DRV:64bit: - (Avgfwfd) – C:\Windows\SysNative\drivers\avgfwd6a.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (GEARAspiWDM) – C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)
DRV:64bit: - (Fs_Rec) – C:\windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (Sftvol) – C:\Windows\SysNative\drivers\Sftvollh.sys (Microsoft Corporation)
DRV:64bit: - (Sftplay) – C:\Windows\SysNative\drivers\Sftplaylh.sys (Microsoft Corporation)
DRV:64bit: - (Sftredir) – C:\Windows\SysNative\drivers\Sftredirlh.sys (Microsoft Corporation)
DRV:64bit: - (Sftfs) – C:\Windows\SysNative\drivers\Sftfslh.sys (Microsoft Corporation)
DRV:64bit: - (NETwNs64) – C:\Windows\SysNative\drivers\NETwNs64.sys (Intel Corporation)
DRV:64bit: - (AMPPALP) – C:\Windows\SysNative\drivers\AmpPal.sys (Windows ® Win 7 DDK provider)
DRV:64bit: - (AMPPAL) – C:\Windows\SysNative\drivers\AmpPal.sys (Windows ® Win 7 DDK provider)
DRV:64bit: - (tixhci) – C:\Windows\SysNative\drivers\tixhci.sys (Texas Instruments Incorporated)
DRV:64bit: - (tihub3) – C:\Windows\SysNative\drivers\tihub3.sys (Texas Instruments Incorporated)
DRV:64bit: - (iBtFltCoex) – C:\Windows\SysNative\drivers\iBtFltCoex.sys (Intel Corporation)
DRV:64bit: - (btmhsf) – C:\Windows\SysNative\drivers\btmhsf.sys (Intel Corporation)
DRV:64bit: - (iwdbus) – C:\Windows\SysNative\drivers\iwdbus.sys (Intel Corporation)
DRV:64bit: - (intaud_WaveExtensible) – C:\Windows\SysNative\drivers\intelaud.sys (Intel Corporation)
DRV:64bit: - (btmaux) – C:\Windows\SysNative\drivers\btmaux.sys (Intel Corporation)
DRV:64bit: - (btmaudio) – C:\Windows\SysNative\drivers\btmaud.sys (Intel Corporation)
DRV:64bit: - (ApfiltrService) – C:\Windows\SysNative\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV:64bit: - (ctxusbm) – C:\Windows\SysNative\drivers\ctxusbm.sys (Citrix Systems, Inc.)
DRV:64bit: - (igfx) – C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (amdsata) – C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) – C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (STHDA) – C:\Windows\SysNative\drivers\stwrt64.sys (IDT, Inc.)
DRV:64bit: - (TurboB) – C:\Windows\SysNative\drivers\TurboB.sys (Intel® Corporation)
DRV:64bit: - (TsUsbFlt) – C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (HpSAMD) – C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (TsUsbGD) – C:\Windows\SysNative\drivers\TsUsbGD.sys (Microsoft Corporation)
DRV:64bit: - (iaStor) – C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (RSUSBSTOR) – C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (RTL8167) – C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek )
DRV:64bit: - (IntcDAud) – C:\Windows\SysNative\drivers\IntcDAud.sys (Intel® Corporation)
DRV:64bit: - (MEIx64) – C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (PxHlpa64) – C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)
DRV:64bit: - (amdsbs) – C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) – C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (stexstor) – C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (StillCam) – C:\Windows\SysNative\drivers\serscan.sys (Microsoft Corporation)
DRV:64bit: - (ebdrv) – C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) – C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) – C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) – C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (WimFltr) – C:\Windows\SysNative\drivers\WimFltr.sys (Microsoft Corporation)
DRV - (AFS) – C:\windows\SysWow64\drivers\AFS.SYS (Oak Technology Inc.)
DRV - (WIMMount) – C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{2F1E335A-858A-4BE9-8F6B-D0AF1D018B53}: "URL" = http://www.bing.com/search?q={searchTerms}…rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{2F1E335A-858A-4BE9-8F6B-D0AF1D018B53}: "URL" = http://www.bing.com/search?q={searchTerms}…rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://mysearch.avg.com/search?cid={E9BEEE…mp;d=2013-03-20 18:02:42&v=15.3.0.11&pid=safeguard&sg=0&sap=dsp&q={searchTerms}
IE - HKCU\..\SearchScopes\{ABA55359-9563-44B0-B5BD-C5062013E134}: "URL" = http://www.google.com/search?q={searchTerm…utputEncoding?}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.4.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@canon.com/MycameraPlugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=16.4.3505.0912: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\amazon.com/AmazonMP3DownloaderPlugin: C:\Users\Tami\AppData\Local\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin10181.dll (Amazon.com, Inc.)

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{g
oogle:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:ins
tantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.270.7 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U27 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: NPCIG.dll (Enabled) = C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll
CHR - plugin: AVG SiteSafety plugin (Enabled) = C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\\npsitesafety.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
CHR - plugin: Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: AmazonMP3DownloaderPlugin (Enabled) = C:\Users\Tami\AppData\Local\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin10181.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - Extension: No name found = C:\Users\Tami\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom\2.6.8_0\
CHR - Extension: No name found = C:\Users\Tami\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.11_0\

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | —- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll File not found
O2 - BHO: (Coupon Companion Plugin) - {11111111-1111-1111-1111-110211181104} - C:\Program Files (x86)\Coupon Companion Plugin\Coupon Companion Plugin.dll (215 Apps)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll File not found
O2 - BHO: (AVG SafeGuard toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\15.4.0.5\AVG SafeGuard toolbar_toolbar.dll (AVG Secure Search)
O3 - HKLM\..\Toolbar: (AVG SafeGuard toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\15.4.0.5\AVG SafeGuard toolbar_toolbar.dll (AVG Secure Search)
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [BTMTrayAgent] C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll (Intel Corporation)
O4:64bit: - HKLM..\Run: [DellStage] C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe ()
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelPAN] C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe (Intel® Corporation)
O4:64bit: - HKLM..\Run: [IntelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs" File not found
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [AccuWeatherWidget] C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe ()
O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [ConnectionCenter] C:\Program Files (x86)\Citrix\ICA Client\concentr.exe (Citrix Systems, Inc.)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe (Dell, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [RoxWatchTray] c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe (Sonic Solutions)
O4 - HKLM..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [vProt] C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe ()
O4 - HKCU..\Run: [AmazonMP3DownloaderHelper] C:\Users\Tami\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe ()
O4 - HKCU..\Run: [HP Photosmart 5510 series (NET)] C:\Program Files\HP\HP Photosmart 5510 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000010 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000010 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: dell.com ([]* in Trusted sites)
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_27)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_24)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_27)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab (QuickTime Plugin Control)
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} https://support.dell.com/systemprofiler/SysProExe.CAB (WMI Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_27)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{5C0C6F98-E449-4F79-B4D7-F7765B5EE563}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll File not found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\viprotocol - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll File not found
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.4.0\ViProtocol.dll (AVG Secure Search)
O18:64bit: - Protocol\Filter\application/x-ica - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=euc-jp - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=ISO-8859-1 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS936 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS949 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS950 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=UTF8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=UTF-8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=euc-jp - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=ISO-8859-1 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS936 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS949 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS950 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=UTF8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=UTF-8 - No CLSID value found
O18:64bit: - Protocol\Filter\ica - No CLSID value found
O18 - Protocol\Filter\application/x-ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=euc-jp {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=ISO-8859-1 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS936 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS949 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS950 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=UTF8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=UTF-8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=euc-jp {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=ISO-8859-1 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS936 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS949 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS950 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=UTF8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=UTF-8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{21baa9b2-b7cf-11e1-9847-4c80934c276d}\Shell - "" = AutoRun
O33 - MountPoints2\{21baa9b2-b7cf-11e1-9847-4c80934c276d}\Shell\AutoRun\command - "" = E:\ToolLauncher-Bootstrap.exe
O33 - MountPoints2\{65ee1464-f310-11e2-a1ea-4c80934c276d}\Shell - "" = AutoRun
O33 - MountPoints2\{65ee1464-f310-11e2-a1ea-4c80934c276d}\Shell\AutoRun\command - "" = E:\VZW_Software_upgrade_assistant_installer.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/09/17 20:52:57 | 000,000,000 | —D | C] – C:\Users\Tami\Desktop\1895 Timber wolf dr north liberty
[2013/09/15 18:33:00 | 000,000,000 | —D | C] – C:\Users\Tami\Desktop\Pinterest outfits
[2013/09/12 17:45:34 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2013/09/05 01:43:42 | 000,045,880 | —- | C] (AVG Technologies CZ, s.r.o.) – C:\windows\SysNative\drivers\avgrkx64.sys
[2013/09/03 22:07:34 | 000,000,000 | —D | C] – C:\Users\Tami\Desktop\House
[2013/08/30 21:37:15 | 000,000,000 | —D | C] – C:\Program Files (x86)\Dell Digital Delivery
[1 C:\Users\Tami\Desktop\*.tmp files -> C:\Users\Tami\Desktop\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/09/24 13:01:00 | 000,000,254 | —- | M] () – C:\windows\tasks\HP Photo Creations Messager.job
[2013/09/24 12:05:00 | 000,000,894 | —- | M] () – C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/09/24 12:05:00 | 000,000,890 | —- | M] () – C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/09/24 09:57:14 | 000,020,928 | -H– | M] () – C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/09/24 09:57:14 | 000,020,928 | -H– | M] () – C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/09/24 09:53:25 | 000,794,168 | —- | M] () – C:\windows\SysNative\PerfStringBackup.INI
[2013/09/24 09:53:25 | 000,670,124 | —- | M] () – C:\windows\SysNative\perfh009.dat
[2013/09/24 09:53:25 | 000,125,916 | —- | M] () – C:\windows\SysNative\perfc009.dat
[2013/09/24 09:48:46 | 000,067,584 | –S- | M] () – C:\windows\bootstat.dat
[2013/09/24 09:48:45 | 462,987,263 | -HS- | M] () – C:\hiberfil.sys
[2013/09/22 19:07:53 | 000,002,185 | —- | M] () – C:\Users\Public\Desktop\Google Chrome.lnk
[2013/09/15 21:33:32 | 000,213,048 | —- | M] () – C:\Users\Tami\Desktop\pink and silver.jpg
[2013/09/12 17:45:34 | 000,000,967 | —- | M] () – C:\Users\Public\Desktop\AVG 2013.lnk
[2013/09/05 01:43:42 | 000,045,880 | —- | M] (AVG Technologies CZ, s.r.o.) – C:\windows\SysNative\drivers\avgrkx64.sys
[2013/09/03 11:43:00 | 000,318,587 | -H– | M] () – C:\Users\Tami\Desktop\ZbThumbnail.info
[1 C:\Users\Tami\Desktop\*.tmp files -> C:\Users\Tami\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/09/15 21:33:32 | 000,213,048 | —- | C] () – C:\Users\Tami\Desktop\pink and silver.jpg
[2012/03/30 11:39:32 | 000,000,057 | —- | C] () – C:\ProgramData\Ament.ini
[2012/03/29 10:09:33 | 000,000,092 | —- | C] () – C:\Users\Tami\AppData\Local\fusioncache.dat
[2012/03/20 12:19:47 | 000,028,884 | —- | C] () – C:\windows\hpoins03.dat
[2011/12/15 01:31:36 | 000,963,116 | —- | C] () – C:\windows\SysWow64\igkrng600.bin
[2011/12/15 01:31:36 | 000,218,304 | —- | C] () – C:\windows\SysWow64\igfcg600m.bin
[2011/12/15 01:31:35 | 013,356,032 | —- | C] () – C:\windows\SysWow64\ig4icd32.dll
[2011/12/15 01:31:35 | 000,145,804 | —- | C] () – C:\windows\SysWow64\igcompkrng600.bin
[2011/12/15 01:31:35 | 000,056,832 | —- | C] () – C:\windows\SysWow64\igdde32.dll
[2011/12/15 00:05:07 | 000,017,776 | —- | C] () – C:\windows\EvtMessage.dll
[2011/12/15 00:00:34 | 000,008,192 | —- | C] () – C:\windows\SysWow64\drivers\IntelMEFWVer.dll
[2011/11/16 15:49:04 | 000,000,096 | —- | C] () – C:\windows\LaunApp.ini
[2011/11/16 15:49:01 | 000,000,325 | —- | C] () – C:\windows\Prelaunch.ini
[2011/11/16 15:49:01 | 000,000,271 | —- | C] () – C:\windows\WisPriority.ini
[2011/11/16 15:49:01 | 000,000,035 | —- | C] () – C:\windows\DELL_LANGCODE.ini
[2011/11/16 15:49:01 | 000,000,033 | —- | C] () – C:\windows\DELL_OSTYPE.ini
[2011/11/16 15:49:01 | 000,000,032 | —- | C] () – C:\windows\WisHWDest.ini
[2011/11/16 15:49:01 | 000,000,028 | —- | C] () – C:\windows\WisLangCode.ini
[2011/11/16 15:49:01 | 000,000,023 | —- | C] () – C:\windows\WisSysInfo.ini
[2011/11/16 14:25:01 | 000,810,864 | —- | C] () – C:\windows\SysWow64\PerfStringBackup.INI

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () – C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll – [2012/06/09 00:43:10 | 014,172,672 | —- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll – [2012/06/08 23:41:00 | 012,873,728 | —- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll – [2009/07/13 20:40:51 | 000,909,312 | —- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll – [2010/11/20 22:24:25 | 000,606,208 | —- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll – [2009/07/13 20:41:56 | 000,505,856 | —- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/05/19 20:42:42 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\Amazon
[2013/03/20 18:11:44 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\AVG2013
[2012/03/23 14:37:45 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2012/03/23 11:33:25 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2013/01/28 17:06:35 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\Fingertapps
[2012/08/17 22:01:35 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\Garmin
[2013/08/30 21:32:54 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\ICAClient
[2013/01/28 17:15:26 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\Simple Star
[2013/09/23 13:35:02 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\SoftGrid Client
[2013/01/28 17:13:20 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\Strongvault
[2012/02/04 10:30:50 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\TP
[2013/03/20 18:02:44 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\TuneUp Software
[2013/01/01 19:11:07 | 000,000,000 | —D | M] – C:\Users\Tami\AppData\Roaming\Windows Live Writer

========== Purity Check ==========

< End of report >

EXtras.txt
OTL Extras logfile created on: 9/24/2013 12:59:56 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Tami\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.91 Gb Total Physical Memory | 4.09 Gb Available Physical Memory | 69.17% Memory free
11.81 Gb Paging File | 9.74 Gb Available in Paging File | 82.43% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 385.75 Gb Free Space | 85.53% Space Free | Partition Type: NTFS

Computer Name: TAMI-PC | User Name: Tami | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.url[@ = InternetShortcut] – C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = ChromeHTML] – Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htmlfile – Reg Error: Key error.
htmlfile [print] – rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [Bridge] – C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htmlfile – Reg Error: Key error.
htmlfile [print] – rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [Bridge] – C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0F7E067B-3A13-4038-8926-E7D9E922CED2}" = rport=138 | protocol=17 | dir=out | app=system |
"{1D1EAC87-9768-49BD-96BE-E6912DAA6209}" = rport=139 | protocol=6 | dir=out | app=system |
"{616FFE74-C616-48A2-BC42-EB10F2DF3685}" = lport=139 | protocol=6 | dir=in | app=system |
"{70F6A9A9-6027-4B87-9852-814FFB32E9AE}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{8AD98B53-D13A-4E5F-A249-ECEECC0BDA9E}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{986806AB-F6A9-441C-9786-1632C54885E1}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{A0A389EE-0FBA-431B-9E92-C8A3F9E3BEAE}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{A484DA61-A60C-4F56-80E3-D225BF8B3791}" = rport=137 | protocol=17 | dir=out | app=system |
"{B4132AA5-ABD7-4CC2-8468-4582D888C00C}" = lport=137 | protocol=17 | dir=in | app=system |
"{BF53FB2A-DED4-4400-83FC-64EABB1F5688}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{D0681706-4E76-4440-A88A-A539B8B0E11A}" = lport=138 | protocol=17 | dir=in | app=system |
"{D29C5B09-5F43-41D7-B887-188A187B5EB6}" = lport=445 | protocol=6 | dir=in | app=system |
"{DB5497D5-7789-4D73-ACEE-C126C704D6DB}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{FDD27272-7E92-4363-8168-50416EE507E8}" = rport=445 | protocol=6 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{02E14A49-E136-48FA-97DA-97524D815CD0}" = protocol=17 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{050AC530-70A4-4AF7-B0C9-F65FF33F7AB3}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{0BA0FB4E-E012-4B48-B744-2E1B18E891E9}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |
"{1824D1DF-4846-4A5E-87BD-9B722491E272}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |
"{1887BDFD-44C1-4981-BE97-01E7938FB9AB}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |
"{18B1B8BF-D14A-40F8-948B-576EF437E2F4}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |
"{22F4253E-C7D0-47E1-A97D-F4979988D7E3}" = dir=in | app=c:\program files\dell stage\dell stage\accuweather\accuweather.exe |
"{2AE694EB-A0C1-4D67-AF8B-8E6586964D6A}" = dir=in | app=c:\program files (x86)\intel corporation\intel widi\widiapp.exe |
"{3915B75E-A339-4F57-BE2C-2800205B3D8C}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{391734FF-1051-4B3B-A74E-5E689B4ECF72}" = dir=in | app=c:\program files\hp\hp photosmart 5510 series\bin\devicesetup.exe |
"{3D7F9820-0347-4FB4-AA44-F91FD0457A39}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{5044BBB2-0556-4FA4-A277-14868431FB01}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |
"{5451BF2A-ECA0-4031-9EEF-AD2389232985}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{59CE2640-80C3-4C91-859E-FDA38AE1C06F}" = dir=in | app=c:\program files\dell stage\dell stage\stage_primary.exe |
"{638ACB10-20A6-4E9C-B84D-90FA37D4DB68}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{6C4AB22B-B219-434E-A0B4-D6007D8D4693}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{713D4420-2C0E-45E5-A191-9824DAC99443}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{72709570-0CEB-4421-B524-EA225B02CBC0}" = dir=in | app=c:\program files\intel\wifi\bin\pandhcpdns.exe |
"{7FC77117-4B0A-4DE7-AD2E-221CE18BD0BC}" = dir=in | app=c:\program files\hp\hp photosmart 5510 series\bin\hpnetworkcommunicator.exe |
"{7FCBC720-D309-406C-8998-93A2399AE91F}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |
"{88FBBAB2-B0D7-41B1-9859-D812504B3097}" = dir=in | app=c:\program files\dell stage\musicstage\musicstageengine.exe |
"{8A4FFE1A-415E-42BA-8A0E-C6582C544054}" = dir=in | app=c:\program files (x86)\dell\videostage\videostage.exe |
"{BBE4F3CB-9EBC-4783-A2B5-48571D774DF7}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{D0620003-83E8-41E3-91A6-E43AE8789F31}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |
"{D822F178-BD08-4B92-9ABC-9243C7AC43BB}" = protocol=6 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{E010B1F2-E981-4FFC-8D7F-A4D05009E411}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{E80FFA7C-9024-46B6-9C7F-118AB0D7E9B9}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |
"{E908C278-E367-4275-89DC-53564BE275D0}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{E9BDEAA7-F35C-43AA-B0F4-D12E69DA8AE4}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{F726FEDD-E37B-419A-AD15-CCD267AC92F6}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{FDB309EA-4E8D-4FA3-8B39-86C8F68EA2F8}" = dir=in | app=c:\users\tami\appdata\local\microsoft\skydrive\skydrive.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1E9FC118-651D-4934-97BE-E53CAE5C7D45}" = Microsoft_VC80_MFCLOC_x86_x64
"{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables
"{26A24AE4-039D-4CA4-87B4-2F86416024F0}" = Java™ 6 Update 24 (64-bit)
"{26A24AE4-039D-4CA4-87B4-2F86416027FF}" = Java™ 6 Update 27 (64-bit)
"{295AEB79-B53A-4F1B-860F-7800BB7E3681}" = Intel® PROSet/Wireless WiFi Software
"{2F72F540-1F60-4266-9506-952B21D6640D}" = Apple Mobile Device Support
"{424E8E17-A7B7-45B5-8C79-D58F04D9D920}" = HP Photosmart 5510 series Basic Device Software
"{4569AD91-47F4-4D9E-8FC9-717EC32D7AE1}" = Microsoft_VC80_CRT_x86_x64
"{5F611ADA-B98C-4DBB-ADDE-414F08457ECF}" = Windows Live Family Safety
"{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup
"{6B02D047-A56D-4994-B1F1-53DA6B9885AB}" = AVG 2013
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{76FF0F03-B707-4332-B5D1-A56C8303514E}" = iTunes
"{7CE8BE79-ABC3-4B2C-9543-28ED2B0A9EA8}" = Intel® PROSet/Wireless Software for Bluetooth® Technology
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8557397C-A42D-486F-97B3-A2CBC2372593}" = Microsoft_VC90_ATL_x86_x64
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{90BF0360-A1DB-4599-A643-95AB90A52C1E}" = Microsoft_VC90_MFCLOC_x86_x64
"{925D058B-564A-443A-B4B2-7E90C6432E55}" = Microsoft_VC80_ATL_x86_x64
"{92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}" = Microsoft_VC90_CRT_x86_x64
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}" = Microsoft_VC90_MFC_x86_x64
"{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}" = Intel® Turbo Boost Technology Monitor 2.0
"{BC20D4CC-C409-42A9-A783-B3ACBD5ABE91}" = AVG 2013
"{C8C1BAD5-54E6-4146-AD07-3A8AD36569C3}" = Microsoft_VC80_MFC_x86_x64
"{CE52672C-A0E9-4450-8875-88A221D5CD50}" = Windows Live ID Sign-in Assistant
"{E9FA781F-3E80-4399-825A-AD3E11C28C77}" = MSVCRT110_amd64
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F6822EFD-3F7D-4B35-8845-757A26AEC8E2}" = Windows Live MIME IFilter
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit
"AVG" = AVG 2013
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"ProInst" = Intel PROSet Wireless

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86
"{0454BB9A-2A7A-4214-BDFF-937F7A711A44}" = Windows Live Communications Platform
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{092eeeee-9fdd-4895-a568-0818c96beb6c}" = AiO_Scan
"{0E74474A-1CDF-4249-A507-CE8C1DCEC8BC}" = TrustedID IDMonitor Identity Protection
"{0ECFCB07-9BFE-4970-ACA1-D568D982760B}" = Complete Care Business Service Agreement
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86
"{18272881-CFC0-434D-A975-E5BE44206AA0}" = Windows Live UX Platform Language Pack
"{1CAD83B0-87A3-4206-BF70-644546808731}" = Overland
"{1EA7C505-E6DA-4B85-9432-EBD3C70D510D}" = Windows Live Messenger
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{23A3E560-069F-4CFC-8F6C-1B526EC735FC}" = Windows Live Writer Resources
"{26A24AE4-039D-4CA4-87B4-2F83216027FF}" = Java™ 6 Update 27
"{2E132061-C78A-48D4-A899-1D13B9D189FA}" = Memories Disc Creator 2.0
"{2F1FD032-67D1-4569-923F-47EAF132BF0F}" = DocProc
"{30F99474-EBE3-4134-A02B-F6CD38CFE243}" = Photo Gallery
"{3250260C-7A95-4632-893B-89657EB5545B}" = PhotoShowExpress
"{3CF78481-FB7B-4B51-99A2-D5E0CD0B3AAF}" = HPSystemDiagnostics
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{400C31E4-796F-4E86-8FDC-C3C4FACC6847}" = Junk Mail filter update
"{42929F0F-CE14-47AF-9FC7-FF297A603021}" = Dell Resource CD
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CCBD1F4-CEEC-452A-9CB8-46564B501315}" = Windows Live UX Platform
"{4FB6F304-A91D-4919-98E5-D96E074EA9E5}" = SkinsHP1
"{54e854d5-d5d4-452d-9c75-b39f5625b5fb}" = Readme
"{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack
"{5ADF6293-D60F-4425-AFA7-CEB820DB872B}" = QuickProjects
"{5BABDA39-61CF-41EE-992D-4054B6649A9B}" = Movie Maker
"{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}" = Apple Application Support
"{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6A8DB215-7BCD-4377-B015-2E4541A3E7C6}" = Windows Live PIMT Platform
"{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}" = Roxio Creator Starter
"{70854FE6-3BF1-4C69-94D0-BEB821102E34}" = Windows Live Mail
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7170F93F-6B61-4DC1-A664-0E222744CEC7}" = Citrix online plug-in (DV)
"{745A92AF-53B4-41A7-91C3-9B026B1D5897}" = InstantShare
"{7746BFAA-2B5D-4FFD-A0E8-4558F4668105}" = Roxio Burn
"{781A93CD-1608-427D-B7F0-D05C07795B25}" = Intel® WiDi
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7B0C5EF6-DE4C-4E20-8889-C17604FFE5CD}" = Windows Live Family Safety
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{7EC66A95-AC2D-4127-940B-0445A526AB2F}" = Dell DataSafe Online
"{829698DE-9EAC-475E-9A05-B7BA807CA1EF}" = Director
"{86C40513-B5A4-476E-9EAB-EC118DCF4502}" = Windows Live Writer
"{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A642ACD-CE3A-4A23-A8B1-A0F7EB12B214}" = Windows Live SOXE Definitions
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8E14DDC8-EA60-4E18-B3E3-1937104D5BDA}" = MSVCRT110
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{903679E8-44C8-4C07-9600-05C92654FC50}" = QualxServ Service Agreement
"{9158FF30-78D7-40EF-B83E-451AC5334640}" = Adobe Photoshop CS5.1
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{939227BD-19D8-4684-8A04-31AC9F6A564C}" = Scan
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{969E11AA-8F3A-F162-1A5A-0965E216B6CE}" = Adobe Download Assistant
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{97C79BEC-43F7-4BD8-A6A7-85C0257E488A}" = Windows Live Writer
"{98CB551E-EDB1-4535-82A6-E3258597F64E}" = Dell Digital Delivery
"{9A00EC4E-27E1-42C4-98DD-662F32AC8870}" = Sonic CinePlayer Decoder Pack
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9F4EEA0C-7174-4BD3-89AF-7AB2F9F6AEDD}" = hpmdtab
"{A121EEDE-C68F-461D-91AA-D48BA226AF1C}" = Roxio Activation Module
"{A363B66C-1547-47bf-90F0-3834E70A841A}" = CreativeProjects
"{A78FE97A-C0C8-49CE-89D0-EDD524A17392}" = PDF Settings CS5
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}" = Dell Home Systems Service Agreement
"{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X MUI
"{AE66F944-596A-4D09-9A1C-DAF3DE836991}" = Citrix online plug-in (HDX)
"{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime
"{B1EB7FFF-6E44-43D8-869D-B78E44CD3E0F}" = TI USB3 Host Driver
"{B6D38690-755E-4F40-A35A-23F8BC2B86AC}" = Microsoft_VC90_MFCLOC_x86
"{B80D3EA9-A252-4AE5-AC51-81729F5C586F}" = Windows Live Mail
"{bb6cac2a-1fa0-471a-bc3c-ade699c39f3c}" = Fax
"{C034A6F9-6569-491B-B3BF-F5D15221A708}" = Windows Live Essentials
"{C16A92EF-017B-4839-9C75-FBADB5A1FA27}" = TrustedID
"{c330461f-c4a9-4fc7-af5d-c158e0b56aa7}" = AiOSoftware
"{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}" = Premium Service Agreement
"{C38BC5B7-62D3-4880-82DD-A4803FD81921}" = PhotoGallery
"{C424CD5E-EA05-4D3E-B5DA-F9F149E1D3AC}" = Windows Live Installer
"{C9B6EFD0-4F01-4BBA-8374-39AD99A3ED72}" = Windows Live Photo Common
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE4F8FFB-4063-4247-9F14-ECE61AFEFA25}" = TrayApp
"{CFD1B282-555D-494d-8231-4175C2AF08C2}" = PrintScreen
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
"{D1D8C9C4-89BE-4f37-9EC4-B80E3C239C41}" = Copy
"{D2C146B1-948D-47EF-8387-5D1C6B980F7C}" = Windows Live Writer
"{D545BB81-DEB0-49f7-BE26-197BC31AAF57}" = SkinsHP2
"{D641760F-FE66-4655-99B9-59A451F2FFAB}" = Citrix online plug-in (USB)
"{D888F114-7537-4D48-AF03-5DA9C82D7540}" = Photo Common
"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
"{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage
"{E02964EA-0E1B-4620-A26E-CBAB0341B1BB}" = HP Photosmart 5510 series Help
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{E4ABB302-9D82-4D18-83D5-AD1DFE786AA8}" = Unload
"{ec7d7a6a-31cb-4810-826f-74171bef44f1}" = AIOMinimal
"{ED6C77F9-4D7E-447C-9EC0-9A212D075535}" = Movie Maker
"{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter
"{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}" = Accidental Damage Services Agreement
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"{F2235E5E-7881-4293-9B6F-04B2609FBFF0}" = Windows Live Messenger
"{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}" = HP PSC & OfficeJet 3.0
"{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel® Control Center
"{F9F0C5D5-AAE5-45FA-95C2-CA1EE0FA067A}" = Citrix online plug-in (Web)
"{FBBF532A-47AC-457d-AC06-0D3163D8911E}" = WebReg
"{FC6C7107-7D72-41A1-A031-3CE751159BAB}" = Photo Gallery
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FE182796-F6BA-486A-8590-89B7E8D1D60F}" = Dell Stage
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"{FE7C0B3D-50B9-4951-BE78-A321CBF86552}" = Windows Live SOXE
"Adobe AIR" = Adobe AIR
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Auto Update Service" = Canon Auto Update Service
"AVG SafeGuard toolbar" = AVG SafeGuard toolbar
"CameraUserGuide-PSSX130IS" = Canon PowerShot SX130 IS Camera User Guide
"CameraUserGuide-PSSX40HS" = Canon PowerShot SX40 HS Camera User Guide
"CameraWindowDC8" = Canon Utilities CameraWindow DC 8
"CameraWindowLauncher" = Canon Utilities CameraWindow Launcher
"CANON iMAGE GATEWAY Task" = CANON iMAGE GATEWAY Task for ZoomBrowser EX
"Canon MOV Decoder" = Canon MOV Decoder
"Canon MOV Encoder" = Canon MOV Encoder
"CitrixOnlinePluginPackWeb" = Citrix online plug-in - web
"com.adobe.downloadassistant.AdobeDownloadAssistant" = Adobe Download Assistant
"Coupon Companion Plugin" = Coupon Companion Plugin
"Google Chrome" = Google Chrome
"HP Photo & Imaging" = HP Photo & Imaging 3.1
"HP Photo Creations" = HP Photo Creations
"InstallShield_{B1EB7FFF-6E44-43D8-869D-B78E44CD3E0F}" = TI USB 3.0 Host Controller Driver
"InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage
"MovieUploaderForYouTube" = Canon Utilities Movie Uploader for YouTube
"MyCamera" = Canon Utilities MyCamera
"MyCamera Download Plugin" = CANON iMAGE GATEWAY MyCamera Download Plugin
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"Personal Printing Guide" = Canon Personal Printing Guide
"ProInst" = Intel PROSet Wireless
"Roxio PhotoShow" = Roxio PhotoShow
"Software Guide" = Canon DIGITAL CAMERA Solution Disk Software Guide
"WinLiveSuite" = Windows Live Essentials
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"9204f5692a8faf3b" = Dell System Detect
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.18
"SkyDriveSetup.exe" = Microsoft SkyDrive

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 7/13/2013 4:04:56 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/13/2013 6:58:29 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/13/2013 8:40:39 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/14/2013 6:17:02 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/17/2013 9:18:11 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/18/2013 6:47:51 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/19/2013 8:14:53 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/20/2013 12:10:45 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/21/2013 3:08:47 PM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

Error - 7/22/2013 10:25:34 AM | Computer Name = Tami-PC | Source = WinMgmt | ID = 10
Description =

[ Dell Events ]
Error - 1/5/2012 8:59:42 PM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 1/5/2012 8:59:42 PM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 5/17/2012 10:57:47 AM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 5/17/2012 10:57:47 AM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/29/2013 11:57:37 AM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/29/2013 11:57:37 AM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 5/19/2013 10:56:24 PM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 5/19/2013 10:56:24 PM | Computer Name = Tami-PC | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

[ System Events ]
Error - 9/21/2013 1:40:00 PM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 9/21/2013 1:40:05 PM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 9/21/2013 1:40:09 PM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AFS

Error - 9/21/2013 1:58:22 PM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 9/22/2013 7:30:10 PM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AFS

Error - 9/22/2013 10:42:06 PM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 9/23/2013 11:10:12 AM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 9/23/2013 11:10:16 AM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AFS

Error - 9/23/2013 2:35:05 PM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 9/24/2013 10:49:04 AM | Computer Name = Tami-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AFS

< End of report >

✨ Ask AI

Ask AI