michellej
Topic Starter
hello ,
for a week or so now i have been having trouble with my computer, takes long time to bootup or and close down sometimes will not close down at all , and had to cut the power ??
bad sound , gurggling ,long drawnout words
as if not loaded properly ,
sometimes my email wont work
generaly running slower , browser sometimes freezes im using firefox
I tried to to do a restore but that never works
i tried it in safe mode that didnt work there is a lot of software distribution service 3.0 saved points
it started when i got blocked from my facebook account in them saying i have a virus so in checking yes there was a PUP trojan optional
Pup toolbar x5 , (that i cannot find )
Pup.bprotector x2
Pup Babylon
babylon toolbar ?????
iv used
Malawarebyts free
Super anitspyware spy trial
hitman pro trial
AVG free come up with ( inline Hook ntkrnlpa-exe c/Windows system32 med cannot remove access denied )
a question should i get rid of adware cookies ,( i have )
ok now is a copy of start up
StartupList report, 19/08/2013, 7:52:09 AM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\User\Desktop\Diognosing\HiJackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v8.00 (8.00.6001.18702)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WebUpdateSvc4.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\DriverUpdate\DriverUpdate.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\User\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\User\Desktop\Diognosing\HiJackThis.exe
————————————————–
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
TL-WN321G Wireless Utility.lnk = C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
————————————————–
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
————————————————–
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
IMJPMIG8.1 = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
PSQLLauncher = "C:\Program Files\Protector Suite QL\launcher.exe" /startup
IntelZeroConfig = "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
IntelWireless = "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
EOUApp = "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
APSDaemon = "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Adobe ARM = "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
ControlCenter4 = C:\Program Files\ControlCenter4\BrCcBoot.exe /autorun
BrStsMon00 = C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN
IndexSearch = "C:\Program Files\Nuance\PaperPort\IndexSearch.exe"
PPort12reminder = "C:\Program Files\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
RTHDCPL = RTHDCPL.EXE
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
Allin1Convert Search Scope Monitor = "C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h
Allin1Convert_8h Browser Plugin Loader = C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
————————————————–
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
Google Update = "C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
RoboForm = "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
Adobe Reader Synchronizer = "C:\Program Files\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe"
DriverUpdate = "C:\Program Files\DriverUpdate\DriverUpdate.exe" -boot
————————————————–
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*
————————————————–
Enumerating Browser Helper Objects:
(no name) - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll - {3049C3E9-B461-4BC5-8870-4C09146192CA}
(no name) - C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll - {551A852F-39A6-44A7-9C13-AFBEC9185A9D}
RoboForm BHO - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll - {724d43a9-0d85-11d4-9908-00400523e39a}
(no name) - C:\Program Files\Java\jre7\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - (no file) - {a235e1e3-6296-4710-af39-104a7faa6c7c}
MediaBar - (no file) - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F}
(no name) - C:\Program Files\Java\jre7\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
ChromeFrame BHO - C:\Program Files\Google\Chrome\Application\28.0.1500.95\npchrome_frame.dll - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7}
(no name) - (no file) - {f236ca79-3123-4afb-9f74-e98117ad5625}
(no name) - C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbar.dll - {fbcbc43a-dca9-4192-a4c8-b57fd0f77d4d}
————————————————–
Enumerating Task Scheduler jobs:
Adobe Flash Player Updater.job
AppleSoftwareUpdate.job
At1.job
DriverUpdate Scan.job
GoogleUpdateTaskMachineCore.job
GoogleUpdateTaskMachineUA.job
GoogleUpdateTaskUserS-1-5-21-1960408961-1409082233-725345543-1003Core.job
GoogleUpdateTaskUserS-1-5-21-1960408961-1409082233-725345543-1003UA.job
ParetoLogic Registration3.job
ParetoLogic Update Version3 Startup Task.job
ParetoLogic Update Version3.job
RealDownloaderDownloaderScheduledTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealDownloaderRealUpgradeLogonTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealDownloaderRealUpgradeScheduledTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealPlayerRealUpgradeLogonTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealPlayerRealUpgradeScheduledTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RegCure Pro.job
RegCure Pro_sch_E7E215FE-D549-11E2-9EB0-0019D2C6D852.job
SUPERAntiSpyware Scheduled Task 30727d94-c041-43f1-bda9-3abca887b852.job
SUPERAntiSpyware Scheduled Task 38fe5e8f-bbb3-4a5d-985e-0440f2bd68ed.job
————————————————–
Enumerating Download Program Files:
[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://www.update.microsoft.com/microsoftu…b?1364512205890
[{E2883E8F-472F-4FB0-9522-AC9BF37916A7}]
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
————————————————–
Enumerating Winsock LSP files:
NameSpace #4: C:\WINDOWS\system32\wshbth.dll
NameSpace #5: C:\Program Files\Bonjour\mdnsNSP.dll
————————————————–
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
————————————————–
End of report, 9,725 bytes
Report generated in 0.125 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
……………………………………………………
and
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:58:26 AM, on 19/08/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WebUpdateSvc4.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\DriverUpdate\DriverUpdate.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\User\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\User\Desktop\Diognosing\HiJackThis.exe
C:\WINDOWS\system32\notepad.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {7a55cbb2-2b2e-4a41-9de1-6ac5d2c2be0a} - (no file)
R3 - URLSearchHook: (no name) - {4c60e5ab-5c68-4c59-abaa-885010b24b32} - (no file)
R3 - URLSearchHook: (no name) - {5bcf818d-78c8-41b8-ba89-65c5fdac4fc4} - (no file)
O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Toolbar BHO - {a235e1e3-6296-4710-af39-104a7faa6c7c} - (no file)
O2 - BHO: MediaBar - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files\Google\Chrome\Application\28.0.1500.95\npchrome_frame.dll
O2 - BHO: Search Assistant BHO - {f236ca79-3123-4afb-9f74-e98117ad5625} - (no file)
O2 - BHO: Toolbar BHO - {fbcbc43a-dca9-4192-a4c8-b57fd0f77d4d} - C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbar.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: MediaBar - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - (no file)
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Utility Chest - {cf67755f-9265-449c-87cf-b945519e073b} - (no file)
O3 - Toolbar: VideoDownloadConverter - {48586425-6bb7-4f51-8dc6-38c88e3ebb58} - (no file)
O3 - Toolbar: Allin1Convert - {cd1a63ba-a08c-431b-9a34-f240aadc728d} - C:\Program Files\Allin1Convert_8h\bar\1.bin\8hbar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ControlCenter4] C:\Program Files\ControlCenter4\BrCcBoot.exe /autorun
O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\Nuance\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort12reminder] "C:\Program Files\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Allin1Convert Search Scope Monitor] "C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [Allin1Convert_8h Browser Plugin Loader] C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [Adobe Reader Synchronizer] "C:\Program Files\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe"
O4 - HKCU\..\Run: [DriverUpdate] "C:\Program Files\DriverUpdate\DriverUpdate.exe" -boot
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: TL-WN321G Wireless Utility.lnk = C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - http://buttons.allin1convert.com/one-toolb…mp;n=2013081619
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Open with PDF Viewer Plus - res://C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Send to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: RoboForm Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1364512205890
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome\Application\28.0.1500.95\npchrome_frame.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - - (no file)
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Allin1ConvertService (Allin1Convert_8hService) - COMPANYVERS_NAME - C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbarsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FromDocToPDFService (FromDocToPDF_65Service) - Unknown owner - C:\PROGRA~1\FROMDO~2\bar\1.bin\65barsvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HitmanPro Scheduler (HitmanProScheduler) - SurfRight B.V. - C:\Program Files\HitmanPro\hmpsched.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Microsoft Antimalware Service (MsMpSvc) - Unknown owner - c:\Program Files\Microsoft Security Client\MsMpEng.exe (file missing)
O23 - Service: O2Micro Flash Memory Card Service (O2Flash) - O2Micro International - C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Utility ChestService (UtilityChest_49Service) - Unknown owner - C:\PROGRA~1\UTILIT~2\bar\1.bin\49barsvc.exe (file missing)
O23 - Service: vToolbarUpdater15.4.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\ToolbarUpdater.exe (file missing)
O23 - Service: Web Update Wizard Service V4 (WebUpdate4) - Data Perceptions / PowerProgrammer - C:\WINDOWS\system32\WebUpdateSvc4.exe
–
End of file - 16546 bytes
hope this helps and i hope it can be fixed
thanks
michelle
for a week or so now i have been having trouble with my computer, takes long time to bootup or and close down sometimes will not close down at all , and had to cut the power ??
bad sound , gurggling ,long drawnout words
as if not loaded properly ,
sometimes my email wont work
generaly running slower , browser sometimes freezes im using firefox
I tried to to do a restore but that never works
i tried it in safe mode that didnt work there is a lot of software distribution service 3.0 saved points
it started when i got blocked from my facebook account in them saying i have a virus so in checking yes there was a PUP trojan optional
Pup toolbar x5 , (that i cannot find )
Pup.bprotector x2
Pup Babylon
babylon toolbar ?????
iv used
Malawarebyts free
Super anitspyware spy trial
hitman pro trial
AVG free come up with ( inline Hook ntkrnlpa-exe c/Windows system32 med cannot remove access denied )
a question should i get rid of adware cookies ,( i have )
ok now is a copy of start up
StartupList report, 19/08/2013, 7:52:09 AM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\User\Desktop\Diognosing\HiJackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v8.00 (8.00.6001.18702)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WebUpdateSvc4.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\DriverUpdate\DriverUpdate.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\User\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\User\Desktop\Diognosing\HiJackThis.exe
————————————————–
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
TL-WN321G Wireless Utility.lnk = C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
————————————————–
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
————————————————–
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
IMJPMIG8.1 = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
PSQLLauncher = "C:\Program Files\Protector Suite QL\launcher.exe" /startup
IntelZeroConfig = "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
IntelWireless = "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
EOUApp = "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
APSDaemon = "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Adobe ARM = "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
ControlCenter4 = C:\Program Files\ControlCenter4\BrCcBoot.exe /autorun
BrStsMon00 = C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN
IndexSearch = "C:\Program Files\Nuance\PaperPort\IndexSearch.exe"
PPort12reminder = "C:\Program Files\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
RTHDCPL = RTHDCPL.EXE
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
Allin1Convert Search Scope Monitor = "C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h
Allin1Convert_8h Browser Plugin Loader = C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
————————————————–
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
Google Update = "C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
RoboForm = "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
Adobe Reader Synchronizer = "C:\Program Files\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe"
DriverUpdate = "C:\Program Files\DriverUpdate\DriverUpdate.exe" -boot
————————————————–
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*
————————————————–
Enumerating Browser Helper Objects:
(no name) - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll - {3049C3E9-B461-4BC5-8870-4C09146192CA}
(no name) - C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll - {551A852F-39A6-44A7-9C13-AFBEC9185A9D}
RoboForm BHO - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll - {724d43a9-0d85-11d4-9908-00400523e39a}
(no name) - C:\Program Files\Java\jre7\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - (no file) - {a235e1e3-6296-4710-af39-104a7faa6c7c}
MediaBar - (no file) - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F}
(no name) - C:\Program Files\Java\jre7\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
ChromeFrame BHO - C:\Program Files\Google\Chrome\Application\28.0.1500.95\npchrome_frame.dll - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7}
(no name) - (no file) - {f236ca79-3123-4afb-9f74-e98117ad5625}
(no name) - C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbar.dll - {fbcbc43a-dca9-4192-a4c8-b57fd0f77d4d}
————————————————–
Enumerating Task Scheduler jobs:
Adobe Flash Player Updater.job
AppleSoftwareUpdate.job
At1.job
DriverUpdate Scan.job
GoogleUpdateTaskMachineCore.job
GoogleUpdateTaskMachineUA.job
GoogleUpdateTaskUserS-1-5-21-1960408961-1409082233-725345543-1003Core.job
GoogleUpdateTaskUserS-1-5-21-1960408961-1409082233-725345543-1003UA.job
ParetoLogic Registration3.job
ParetoLogic Update Version3 Startup Task.job
ParetoLogic Update Version3.job
RealDownloaderDownloaderScheduledTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealDownloaderRealUpgradeLogonTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealDownloaderRealUpgradeScheduledTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealPlayerRealUpgradeLogonTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RealPlayerRealUpgradeScheduledTaskS-1-5-21-1960408961-1409082233-725345543-1003.job
RegCure Pro.job
RegCure Pro_sch_E7E215FE-D549-11E2-9EB0-0019D2C6D852.job
SUPERAntiSpyware Scheduled Task 30727d94-c041-43f1-bda9-3abca887b852.job
SUPERAntiSpyware Scheduled Task 38fe5e8f-bbb3-4a5d-985e-0440f2bd68ed.job
————————————————–
Enumerating Download Program Files:
[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://www.update.microsoft.com/microsoftu…b?1364512205890
[{E2883E8F-472F-4FB0-9522-AC9BF37916A7}]
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
————————————————–
Enumerating Winsock LSP files:
NameSpace #4: C:\WINDOWS\system32\wshbth.dll
NameSpace #5: C:\Program Files\Bonjour\mdnsNSP.dll
————————————————–
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
————————————————–
End of report, 9,725 bytes
Report generated in 0.125 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
……………………………………………………
and
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:58:26 AM, on 19/08/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Google\Update\1.3.21.153\GoogleCrashHandler.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WebUpdateSvc4.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ControlCenter4\BrCtrlCntr.exe
C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\DriverUpdate\DriverUpdate.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
C:\Program Files\ControlCenter4\BrCcUxSys.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\User\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\User\Desktop\Diognosing\HiJackThis.exe
C:\WINDOWS\system32\notepad.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {7a55cbb2-2b2e-4a41-9de1-6ac5d2c2be0a} - (no file)
R3 - URLSearchHook: (no name) - {4c60e5ab-5c68-4c59-abaa-885010b24b32} - (no file)
R3 - URLSearchHook: (no name) - {5bcf818d-78c8-41b8-ba89-65c5fdac4fc4} - (no file)
O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Toolbar BHO - {a235e1e3-6296-4710-af39-104a7faa6c7c} - (no file)
O2 - BHO: MediaBar - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files\Google\Chrome\Application\28.0.1500.95\npchrome_frame.dll
O2 - BHO: Search Assistant BHO - {f236ca79-3123-4afb-9f74-e98117ad5625} - (no file)
O2 - BHO: Toolbar BHO - {fbcbc43a-dca9-4192-a4c8-b57fd0f77d4d} - C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbar.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: MediaBar - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - (no file)
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Utility Chest - {cf67755f-9265-449c-87cf-b945519e073b} - (no file)
O3 - Toolbar: VideoDownloadConverter - {48586425-6bb7-4f51-8dc6-38c88e3ebb58} - (no file)
O3 - Toolbar: Allin1Convert - {cd1a63ba-a08c-431b-9a34-f240aadc728d} - C:\Program Files\Allin1Convert_8h\bar\1.bin\8hbar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ControlCenter4] C:\Program Files\ControlCenter4\BrCcBoot.exe /autorun
O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\Nuance\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort12reminder] "C:\Program Files\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Allin1Convert Search Scope Monitor] "C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [Allin1Convert_8h Browser Plugin Loader] C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbrmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [Adobe Reader Synchronizer] "C:\Program Files\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe"
O4 - HKCU\..\Run: [DriverUpdate] "C:\Program Files\DriverUpdate\DriverUpdate.exe" -boot
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: TL-WN321G Wireless Utility.lnk = C:\Program Files\TP-LINK\TL-WN321G Wireless Utility\Installer\WINXP\TWCU.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - http://buttons.allin1convert.com/one-toolb…mp;n=2013081619
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Open with PDF Viewer Plus - res://C:\Program Files\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Send to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: RoboForm Options - {320AF880-6646-11D3-ABEE-C5DBF3571F4C} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1364512205890
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome\Application\28.0.1500.95\npchrome_frame.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - - (no file)
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Allin1ConvertService (Allin1Convert_8hService) - COMPANYVERS_NAME - C:\PROGRA~1\ALLIN1~2\bar\1.bin\8hbarsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FromDocToPDFService (FromDocToPDF_65Service) - Unknown owner - C:\PROGRA~1\FROMDO~2\bar\1.bin\65barsvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HitmanPro Scheduler (HitmanProScheduler) - SurfRight B.V. - C:\Program Files\HitmanPro\hmpsched.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Microsoft Antimalware Service (MsMpSvc) - Unknown owner - c:\Program Files\Microsoft Security Client\MsMpEng.exe (file missing)
O23 - Service: O2Micro Flash Memory Card Service (O2Flash) - O2Micro International - C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Utility ChestService (UtilityChest_49Service) - Unknown owner - C:\PROGRA~1\UTILIT~2\bar\1.bin\49barsvc.exe (file missing)
O23 - Service: vToolbarUpdater15.4.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.4.0\ToolbarUpdater.exe (file missing)
O23 - Service: Web Update Wizard Service V4 (WebUpdate4) - Data Perceptions / PowerProgrammer - C:\WINDOWS\system32\WebUpdateSvc4.exe
–
End of file - 16546 bytes
hope this helps and i hope it can be fixed
thanks
michelle