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Spyware / Malware / Virus Removal

Computer Way too Slow [Solved]

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
Then we can do the cleanup - if you are facing any issues, report that immediately.

Delete junk with adwCleaner


Please download AdwCleaner to your desktop.


  • Run adwcleaner.exe.
  • Hit delete.
  • When the run is finished, it will open up a text file.
  • Please post its contents within your next reply.
  • You´ll find the log file at C:\AdwCleaner[S1].txt also.

SecurityCheck

Please download SecurityCheck: LINK1 LINK2

  • Save it to your desktop, start it and follow the instructions in the window.
  • After the scan finished the (checkup.txt) will open. Copy its content to your thread.
Post #17
Here they are.

# AdwCleaner v2.306 - Logfile created 07/22/2013 at 20:52:43
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Heather - GALACTICA
# Boot Mode : Normal
# Running from : C:\Users\Heather\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
File Deleted : C:\END
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml
File Deleted : C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage
File Deleted : C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\u6k3h4gr.default\bProtector_extensions.rdf
File Deleted : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\u6k3h4gr.default\searchplugins\Babylon.xml
File Deleted : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\u6k3h4gr.default\searchplugins\delta.xml
File Deleted : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\u6k3h4gr.default\searchplugins\Search_Results.xml
Folder Deleted : C:\Program Files (x86)\appbario12
Folder Deleted : C:\Program Files (x86)\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\IBUpdaterService
Folder Deleted : C:\Users\Heather\AppData\Local\AVG Security Toolbar
Folder Deleted : C:\Users\Heather\AppData\Local\Conduit
Folder Deleted : C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Deleted : C:\Users\Heather\AppData\Local\Ilivid
Folder Deleted : C:\Users\Heather\AppData\LocalLow\appbario12
Folder Deleted : C:\Users\Heather\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Heather\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Heather\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Heather\AppData\Roaming\file scout
Folder Deleted : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\u6k3h4gr.default\extensions\staged
Folder Deleted : C:\Users\Heather\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\Heather\AppData\Roaming\SpeedAnalysis2

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\appbario12
Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\BabSolution
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{465FCFBB-47A4-4866-A5D5-D12F9A77DA00}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\Software\appbario12
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3279411
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\iLividSRTB
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{51500046-8DB3-4B85-9C53-B31A79F1C49F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Wow6432Node\58538f8ae63bb910
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{377E5D4D-77E5-476A-8716-7E70A9272DA0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{15386910-F357-4243-BEA0-60B519222CC8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{323B5D76-4C59-41E4-ABFB-7A9942887680}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{377E5D4D-77E5-476A-8716-7E70A9272DA0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{65BCD620-07DD-012F-819F-073CF1B8F7C6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\appbario12 Toolbar
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16635

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

File : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\u6k3h4gr.default\prefs.js

C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\u6k3h4gr.default\user.js … Deleted !

[OK] File is clean.

-\\ Google Chrome v28.0.1500.72

File : C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [11693 octets] - [22/07/2013 20:52:43]

########## EOF - C:\AdwCleaner[S1].txt - [11754 octets] ##########


and…

Results of screen317's Security Check version 0.99.70
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG AntiVirus Free Edition 2013
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
JavaFX 2.1.1
Java™ 6 Update 31
Java 7 Update 25
Adobe Flash Player 11.8.800.94
Adobe Reader 10.1.1 Adobe Reader out of Date!
Mozilla Firefox 14.0.1 Firefox out of Date!
Google Chrome 27.0.1453.116
Google Chrome 28.0.1500.72
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
Post #18 last edited
Thrn your system is clean now! :)

Please uninstall Java™ 6 Update 31.



Adobe Reader out of date

Your Adobe Reader is outdated. We will fix this.


  • Get the actual software from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
  • Run setup and follow the instructions.
  • Click upon Start–>control panel–>add/remove programs.
  • Search for and remove any older reader versions.




Mozilla Firefox out of date

Your Firefox browser is outdated. Please follow these instructions to update it:
  • Get the actual firefox from here.
  • Run setup and follow the instructions on your monitor.
  • Report any problems you have with the update.




Uninstall our tools using delfix

Please follow these steps in order:

  • In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
  • In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
  • In any case please download delfix to your desktop.
    • Close all other programms and start delfix.
    • Please check all the boxes and run the tool.
    • delfix will now delete all found traces of our removal process
  • If there is still something left please delete it manualy.




How to protect yourself

  • System Updates
    Beeing up to date is very important. Please be sure to activate automatic updates in your control panel.
    Windows XP | Windows Vista |
    Windows 7 | windows 8
  • Protection
    What you need is one (not more) good virus scanner with backgroud protection. Additionally I recommend a special malwarescanner that you run from time to time.
    Personally I am using the avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer you good protection for free use. But please remember: You get only the full protection if you use the payed versions of your security software.
  • Up to date Software
    Stay up to date with all the programs you use. Some of those really have to have an eye on are: your browser(s) including add-ons and plug-ins, Java, Flash Player, your virus scanner, and basically every software you use often. These link may help you to check:
    • Secunia Online Software Inspector - Checks if your software has updates available.
    • Filehippo Update Checkere - This tool also scans your computer for outdated software.
    • Mozilla: Check your plugins - The webpage will tell you if you have outdated plugins in your Firefox browser.
  • Backups
    There are chances for an emergency every day. So be prepared. Back up your data on a regular basis. If you burn it to DVDs from time to time, use a cloud-drive or a professional network backup system is your choice.
  • Brains
    It's no joke! You really need one of those things. :) It is very important not just to click anywhere it is colored or flashing while you surfing on the web. Do not click an OK button on any popping window without reading what it says. While installing software always choose the custom mode, read what those windows says and uncheck adware that will be installed along the software you want.

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