C:\Documents and Settings\Home\My Documents\Laptop_Documents\MyDocuments\Downloads\fo-www6.exe probably a variant of Win32/Spy.VB.BOOHXUL trojan
C:\Documents and Settings\Home\My Documents\Laptop_Documents\MyDocuments\Downloads\Window_Washer_6.0_2005\fo-www6.exe probably a variant of Win32/Spy.VB.BOOHXUL trojan
F:\My_Documents_4\Downloads\YTDSetup.exe a variant of Win32/Bundled.Toolbar.Ask.D application
Delete these files.
Then we can do the cleanup - if you are facing any issues, report that immediately.
Delete junk with adwCleaner
Please download AdwCleaner to your desktop.
Run adwcleaner.exe.
Hit delete.
When the run is finished, it will open up a text file.
Please post its contents within your next reply.
You´ll find the log file at C:\AdwCleaner[S1].txt also.
SecurityCheck
Please download SecurityCheck: LINK1LINK2
Save it to your desktop, start it and follow the instructions in the window.
After the scan finished the (checkup.txt) will open. Copy its content to your thread.
# AdwCleaner v2.305 - Logfile created 07/16/2013 at 12:33:35
# Updated 11/07/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Home - STUDY
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Home\Desktop\adwcleaner.exe
# Option [Delete]
Results of screen317's Security Check version 0.99.69
Windows XP Service Pack 3 x86
Internet Explorer 8 ``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
ESET Online Scanner v3
Norton 360 `````````Anti-malware/Other Utilities Check:`````````
Gmer
Malwarebytes Anti-Malware version 1.75.0.1300
Eusing Free Registry Cleaner
Java 7 Update 25
Adobe Flash Player 11.7.700.202
Adobe Reader 9 Adobe Reader out of Date!
Adobe Reader 10.1.7 Adobe Reader out of Date!
Mozilla Firefox 21.0 Firefox out of Date! ````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe `````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 1% ````````````````````End of Log``````````````````````
Get the actual software from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
Run setup and follow the instructions.
Click upon Start–>control panel–>add/remove programs.
Search for and remove any older reader versions.
Mozilla Firefox out of date
Your Firefox browser is outdated. Please follow these instructions to update it:
Get the actual firefox from here.
Run setup and follow the instructions on your monitor.
Report any problems you have with the update.
Uninstall our tools using delfix
Please follow these steps in order:
In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
In any case please download delfix to your desktop.
Close all other programms and start delfix.
Please check all the boxes and run the tool.
delfix will now delete all found traces of our removal process
If there is still something left please delete it manualy.
How to protect yourself
System Updates
Beeing up to date is very important. Please be sure to activate automatic updates in your control panel.
Windows XP | Windows Vista |
Windows 7 | windows 8
Protection
What you need is one (not more) good virus scanner with backgroud protection. Additionally I recommend a special malwarescanner that you run from time to time.
Personally I am using the avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer you good protection for free use. But please remember: You get only the full protection if you use the payed versions of your security software.
Up to date Software
Stay up to date with all the programs you use. Some of those really have to have an eye on are: your browser(s) including add-ons and plug-ins, Java, Flash Player, your virus scanner, and basically every software you use often. These link may help you to check:
Secunia Online Software Inspector - Checks if your software has updates available.
Filehippo Update Checkere - This tool also scans your computer for outdated software.
Mozilla: Check your plugins - The webpage will tell you if you have outdated plugins in your Firefox browser.
Backups
There are chances for an emergency every day. So be prepared. Back up your data on a regular basis. If you burn it to DVDs from time to time, use a cloud-drive or a professional network backup system is your choice.
Brains
It's no joke! You really need one of those things. It is very important not just to click anywhere it is colored or flashing while you surfing on the web. Do not click an OK button on any popping window without reading what it says. While installing software always choose the custom mode, read what those windows says and uncheck adware that will be installed along the software you want.
Hi Marius,
Many thanks for you help and advise.
Just been trying to run "Secunia Online Software Inspector" to check my software and get an error message. I have attached an image with the message.
I have checked Java, I have uninstalled Java and downloaded and reinstalled Java, and I still get the same message.
Is this a problem with the site or my PC?
Thanks
Hi Marius,
Been through the following steps twice now and get the same result…….
Tested Java via your link.
White box with Red cross in top left corner.
Check the advise and went through these steps…
» Enable Java through your Web browser
» Enable Java through the Java Plug-in Control Panel
» Clear Java Cache
Went to Link - •Remove Older Versions
To check if anything existed.
Said to use Uninstall Tool. Ckicked on the Link in the middle of the window.
Again White Box with Red cross in the top Left corner.
Clicked on Link to Download Java.
Downloaded Installer.
Error saying Java is already installed, would I like to Reinstall. Said Yes.
Setup installs and configures Java.
Message comes up saying "You have successfully installed Java"
One button to Close. Click the button. Get the another Error message.
Tested Java via your link and still doesn't work.
Java runs in Firefox but doesn't in Internet Explorer.
I don't usually use Firefox, my duaghter loaded it as she prefers it.
Does this mean a problem with Internet explorer?